This amendment makes it illegal for businesses to hide extra fees from customers when selling tickets or short-term lodging and requires them to show the full total price clearly before a purchase is made.
Hawaii2026Enacted
SB2031
SB2031: Clear Pricing for Tickets and Lodging
Last scannedAug 24, 2026, 11:30 PM
In one sentence
This law makes it unfair or deceptive for businesses to sell live-event tickets or short-term lodging without clearly showing the total price before a consumer agrees to pay.
What it does
- Requires businesses to show the total price of tickets or lodging more prominently than any other pricing details, except when showing the final payment amount.
- Prohibits companies from misrepresenting fees in advertisements by hiding their nature, purpose, amount, or refundability.
- Mandates that all mandatory charges be disclosed clearly and conspicuously before a consumer consents to pay for an item or service.
- Ensures price disclosures are easy to see and understand on websites, apps, TV ads, phone calls, and in-person interactions.
- States that following the federal rule on unfair fees also counts as following this state law.
Who it affects
- Businesses selling live-event tickets or short-term lodging such as hotels, motels, inns, vacation rentals, and other temporary sleeping accommodations.
- Consumers who purchase event tickets or book temporary sleeping accommodations online, via apps, on TV/radio, or face-to-face.
Limits and unknowns
- The law does not apply to government charges, shipping costs for physical goods, or fees for optional ancillary services that a consumer can choose to skip.
- This act only covers transactions happening after it becomes effective; the text indicates rights and duties from before this date are unaffected.
Plain language
Terms to know
- Total price
- The maximum total of all fees a consumer must pay for the good or service and any mandatory extra services; this excludes government taxes, shipping costs, and optional add-ons.
- Drip pricing
- A practice where businesses charge undisclosed mandatory costs that make it harder to know how much something will ultimately cost before the transaction begins.
- Covered good or service
- Live-event tickets and short-term lodging, including hotels, motels, inns, vacation rentals, and other places of temporary sleeping accommodations.
Official record
Sources
Official summary
RELATING TO CONSUMER PROTECTION. Consumer Protection; Unfair or Deceptive Acts or Practices; Live-Event Tickets; Short-Term Lodging; Disclosures; Total Price; Junk Fees; Federal Rule on Unfair or Deceptive Fees Makes it an unfair or deceptive act or practice for businesses to: advertise, display, or offer the price of live-ticket events or short-term lodging without clearly and conspicuously disclosing the total price; and misrepresent any fees or charges in any offer, display, or advertisement for the sale of live‑event tickets or short-term lodging. Specifies that any advertisement, display, or offer of short-term lodging or live-event tickets in compliance with the federal Rule on Unfair or Deceptive Fees are in compliance with this Act. (CD1)
Official activity
Bill history
- Act 254, on 07/14/2026 (Gov. Msg. No. 1356).H
- Act 254, 07/14/2026 (Gov. Msg. No. 1356).S
- Received notice of passage on Final Reading in House (Hse. Com. No. 888).S
- Enrolled to Governor.S
- Passed Final Reading as amended in CD 1 with none voting aye with reservations; none voting no (0) and none excused (0).H
- Received notice of Final Reading (Sen. Com. No. 814).H
- Passed Final Reading, as amended (CD 1). Ayes, 24; Aye(s) with reservations: none. Noes, 0 (none). Excused, 1 (Senator(s) Fukunaga).S
- Deferred one day 05-06-26.H
- Forty-eight (48) hours notice Friday, 05-01-26.H
- Reported from Conference Committee (Conf Com. Rep. No. 38-26) as amended in (CD 1).H
- 48 Hrs. Notice (as amended CD 1) 05-01-26.S
- Reported from Conference Committee as amended CD 1 (Conf. Com. Rep. No. 38-26).S
- The Conference Committee recommends that the measure be Passed, with Amendments. The votes were as follows: 3 Ayes: Representative(s) Matayoshi, Grandinetti, Pierick; Ayes with reservations: none; 0 Noes: none; and 0 Excused: none.H
- The Conference committee recommends that the measure be PASSED, WITH AMENDMENTS. The votes of the Senate Conference Managers were as follows: 2 Aye(s): Senator(s) DeCoite, Keohokalole; Aye(s) with reservations: none ; 0 No(es): none; and 1 Excused: Senator(s) Fevella.S
- Conference Committee Meeting will reconvene on Tuesday 04-28-26 3:15PM in conference room 224.H
- Bill scheduled for Conference Committee Meeting on Monday, 04-27-26 3:15PM in conference room 224.H
- Received notice of Senate conferees (Sen. Com. No. 723).H
- Senate Conferees Appointed: DeCoite Chair; Keohokalole Co-Chair; Fevella.S
- Received notice of appointment of House conferees (Hse. Com. No. 787).S
- House Conferees Appointed: Matayoshi Chair; Grandinetti, Pierick.H
Changes
Amendments
4 stored
This amendment makes it illegal for businesses to hide extra fees from customers when selling tickets or short-term lodging and requires them to show the full final price clearly before a purchase is made.
This amendment makes it illegal for businesses to hide extra fees or show prices that are not the final amount you must pay when buying tickets or short-term lodging.
This amendment makes it illegal for businesses to hide extra fees from customers when selling tickets or short-term lodging and requires them to show the full final price clearly before you pay.