Plain English Breakdown
The bill defines 'Chatbot' as including visual mediums but Section 2 only explicitly requires notification for textual or aural conversations; it is unclear if the notification requirement extends strictly to video-only interactions.
HB325: Rules for AI Chatbots in Business
This bill makes it an unfair trade practice to use AI chatbots in commercial transactions without telling customers they are talking to a computer, not a human.
What This Bill Does
- Requires businesses to tell consumers at the start of each interaction that they are communicating with a computer, not a human.
- Requires businesses to remind consumers at regular intervals during continuing interactions that they are speaking with a computer.
- Makes failing to give this notice an unfair or deceptive trade practice if a consumer might reasonably believe they are talking to a person.
- Allows consumers who break these rules to sue in court for money damages up to $1,000 per violation and orders to stop the behavior.
- Limits total class action lawsuit awards to no more than $10 million.
- Gives the Attorney General power to sue violators to stop them from continuing violations and seek civil penalties of up to $5 million.
Who It Names or Affects
- Businesses or persons using AI chatbots for commercial transactions in Alabama where a consumer might think they are talking to a human.
- Consumers who interact with these businesses through text or audio conversations.
- The Attorney General's office responsible for enforcing the law.
Terms To Know
- AI Chatbot
- A generative artificial intelligence program that users can talk to using text, sound, or video interfaces.
- Unfair or Deceptive Trade Practice
- An action by a business that breaks rules about honest selling and service, such as hiding the use of an AI chatbot.
- Private Right of Action
- The legal ability for an individual consumer to file their own lawsuit in court if they are harmed by this law being broken.
Limits and Unknowns
- This rule only applies when a consumer might reasonably believe they are talking to a human.
- The bill does not define exactly how often 'regular intervals' must happen during long conversations.
- The rules apply specifically to commercial transactions, so it is unclear if non-sales interactions are covered.