merchants; delivery of goods; warranty

Plain English Breakdown

The official text confirms all specific claims in the candidate explanation, including the 72-hour window, refund details (taxes/fees), repair prohibitions, and 'as-is' clause invalidation.

Arizona Law on Replacing Goods That Do Not Work

This bill requires merchants in Arizona to replace a product or give a full refund if the buyer reports within 72 hours that it does not work as intended.

What This Bill Does

• Requires merchants to fix, replace, or refund goods reported broken within 72 hours of delivery.
• Allows buyers to choose between getting a new working item or receiving their full money back including taxes and fees.
• Stops merchants from forcing customers to try repairs before offering a replacement or refund during the first three days.
• Makes it illegal for sellers to ignore these rules even if they label items as 'as-is' or 'final sale'.
• Adds new section 44-1535 to Arizona state laws regarding warranties and merchant duties.

Who It Names or Affects

• Merchants who sell goods within the State of Arizona.
• People who buy goods from these merchants in Arizona.

Terms To Know

Merchant

A business or person that sells goods to customers.

Ordinary or intended use

The normal way a product is supposed to work when used correctly.

Limits and Unknowns

• This law only applies if the buyer tells the merchant about the problem within 72 hours of delivery.
• The bill does not say what happens after the first three days are over.
• It is unclear how this rule works for goods bought online but shipped from outside Arizona.

Official Summary Text

HB4076 - merchants; delivery of goods; warranty

Current Bill Text

HB4076 - 572R - I Ver

REFERENCE TITLE:
merchants; delivery of goods; warranty

State of Arizona

House of Representatives

Fifty-seventh Legislature

Second Regular Session

2026

HB 4076

Introduced by

Representative
Mathis

AN
ACT

amending title 44, chapter 10, article 7,
arizona revised statutes, by adding section 44-1535; relating to
warranties.

(TEXT OF BILL BEGINS ON NEXT PAGE)

Be it enacted by the Legislature of the State of Arizona:

Section 1. Title 44, chapter 10, article 7,
Arizona Revised Statutes, is amended by adding section 44-1535, to read:

START_STATUTE
44-1535.

Warranty of purchased goods; return policy; merchant
prohibitions; contracts

A. A merchant that sells a good in
this state shall replace the good if the person who purchased the good provides
notice to the merchant not later than seventy-two hours after the
delivery of that good that the good does not function in its ordinary or
intended use.

B. At the person's option, the
merchant shall do either of the following:

1. Replace the good with a new,
identical or substantially similar good that is in working condition.

2. Accept the return of the good and
provide a full refund of the purchase price, including any taxes, fees and
delivery charges that were paid by the person.

C. A merchant may not:

1. Require that the customer allow
the good to be repaired before receiving a replacement good or a refund within
the seventy-two-hour period.

2. Attempt to waive, disclaim or
limit the rights provided in this section as void and unenforceable within the
seventy-two-hour period, even if the merchant includes language
indicating that the good is "as-is", a "final sale"
or a "no return".

D. This section applies to goods that
are sold by merchants in this state and does not limit any other remedies that
are available under state or federal law.
END_STATUTE