Plain English Breakdown
The effective date is missing from the provided official metadata.
Ticket Sellers: Proof of Purchase and New Rules
This law requires ticket sellers to give buyers proof of purchase, sets new refund rules for bad or missing tickets, and makes event organizers share more details about sales.
What This Bill Does
- Requires a ticket seller to immediately give a consumer a proof of purchase when selling an entertainment ticket.
- Requires venue operators to accept the proof of purchase instead of the actual ticket if certain conditions are met.
- Mandates full refunds within 30 days after the event date if tickets are fake, do not work for entry, differ from descriptions, or were never delivered before the event.
- Makes it unlawful for primary contractors and contracted sellers to fail in delivering electronic tickets within 24 hours of purchase, unless bought less than a day before the event when delivery must happen as soon as reasonably possible.
- Requires primary contractors and contracted sellers to clearly show information on websites, box offices, or other sales methods about how many days an event lasts, total ticket counts for public or pre-sales, and prices.
Who It Names or Affects
- Ticket sellers who sell admission tickets for sports, music, theater, or other entertainment events.
- Primary contractors responsible for organizing the events where tickets are sold.
- Venue operators that host the entertainment events.
- Consumers who purchase tickets to these events.
Terms To Know
- Ticket seller
- A person or business that sells admission tickets for compensation, commission, or other payment for an event.
- Primary contractor
- The person or organization responsible for the event and its ticket sales.
- Proof of purchase
- A document given to a buyer showing they bought a ticket, which venue operators must honor instead of the actual ticket under certain conditions.
Limits and Unknowns
- The official text does not state when this law will officially take effect.
- Refunds are required within 30 days after the event date, but specific exceptions to these rules exist as noted in the bill without full detail here.
- Civil penalties of up to $2,500 apply for violations regarding proof of purchase and venue honor requirements.