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AB-1832 • 2026

2-1-1 information and referral response system.

2-1-1 information and referral response system.

Active

The official status still shows this bill as active or still awaiting another formal step.

Sponsor
Ransom
Last action
Official status
Senate - Appropriations
Effective date
Not listed

Plain English Breakdown

The official text contains some fragmented phrasing regarding Cal OES supporting providers and the specific list of funded activities, but the core requirements for communication channels, integration, funding creation with appropriations, and reporting are clear.

AB 1832: Connecting California's Emergency Services with 2-1-1

This law requires the state emergency office to work with the Public Utilities Commission and 2-1-1 providers to connect community help services into disaster plans, while creating a new fund that needs legislative approval before spending.

What This Bill Does

  • Requires Cal OES to meet with state emergency planning agencies and the PUC-appointed 2-1-1 lead entity to build communication links between them and local providers.
  • Integrates the 2-1-1 system into state plans for handling disasters and emergency communications.
  • Creates a new account called the 2-1-1 Fund in the State Treasury, which can only be used if the Legislature approves spending it.
  • Allows Cal OES to give approved funds from this account to improve service quality, ensure fair access, share community needs data via a dashboard, and align systems with 9-1-1 and 9-8-8.
  • Requires the 2-1-1 lead entity to conduct statewide system activities and provide annual reports to Cal OES.

Who It Names or Affects

  • The California Office of Emergency Services (Cal OES)
  • State agencies involved in emergency planning
  • Local organizations that provide 2-1-1 services to the public
  • The Public Utilities Commission and its appointed 2-1-1 lead entity

Terms To Know

Cal OES
The California Office of Emergency Services, which manages state disaster response.
2-1-1
A national phone number designated by the FCC to provide access to nonemergency community information and referral services.
Public Utilities Commission (PUC)
The state agency that regulates telephone companies and has established procedures for implementing 2-1-1 dialing in California.

Limits and Unknowns

  • Money from the new fund can only be used if the Legislature approves spending it.
  • Funding provided by the lead entity to local providers is described as 'if available,' meaning no specific amount is guaranteed by this bill alone.
  • The text does not list a specific date when these changes will take effect.

Bill History

  1. California Legislative Information

    Senate - Appropriations

Official Summary Text

2-1-1 information and referral response system.