Plain English Breakdown
The official source material does not provide details on what happens if the department fails to send a notice within 10 days or how it affects non-public complaints.
Complaints About Alcohol and Drug Treatment Programs
This law requires the Department of Health Care Services to inform people who file complaints about alcohol or drug treatment facilities within 10 days that their complaint has been received, and again when the complaint is closed.
What This Bill Does
- Requires the State Department of Health Care Services to send a notice within 10 days to anyone who files a complaint against an alcohol or drug treatment facility.
- Tells the person filing the complaint if the department found that the facility broke any rules when closing the complaint.
Who It Names or Affects
- People who file complaints against alcohol or drug treatment facilities
- The State Department of Health Care Services
Terms To Know
- Licensure
- Getting a license to legally operate an alcohol or drug recovery facility.
- Complaints
- Reports made by people about problems with alcohol or drug treatment facilities.
Limits and Unknowns
- The bill does not specify what happens if the department fails to send a notice within 10 days.
- It is unclear how this law will affect complaints that are not from members of the public, such as those from other agencies.