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HB26-1328 • 2026

Medicaid Nonemergency Medical Transportation

The act requires the nonemergency medical transportation broker (broker) to establish the transportation community advisory board (TCAB) and requires the state department of health care policy and fin

Budget Healthcare
Enacted

This bill passed the Legislature and reached final enactment based on the latest official action.

Sponsor
Rep. K. Stewart, Rep. T. Winter, Sen. B. Kirkmeyer, Sen. K. Mullica, Rep. J. Bacon, Rep. C. Barron, Rep. A. Boesenecker, Rep. K. Brown, Rep. M. Carter, Rep. C. Clifford, Rep. M. Duran, Rep. R. English, Rep. R. Gonzalez, Rep. E. Hamrick, Rep. J. Jackson, Rep. D. Johnson, Rep. S. Lieder, Rep. M. Lindsay, Rep. M. Lukens, Rep. J. McCluskie, Rep. K. Nguyen, Rep. A. Paschal, Rep. J. Phillips, Rep. M. Rutinel, Rep. G. Rydin, Rep. E. Sirota, Rep. T. Story, Sen. J. Amabile, Sen. M. Ball, Sen. A. Benavidez, Sen. J. Bridges, Sen. S. Bright, Sen. M. Catlin, Sen. L. Cutter, Sen. L. Daugherty, Sen. T. Exum, Sen. J. Gonzales, Sen. N. Hinrichsen, Sen. I. Jodeh, Sen. C. Kipp, Sen. W. Lindstedt, Sen. J. Marchman, Sen. B. Pelton, Sen. R. Pelton, Sen. D. Roberts, Sen. R. Rodriguez, Sen. M. Snyder, Sen. K. Wallace
Last action
2026-06-04
Official status
Governor Signed
Effective date
Not listed

Plain English Breakdown

The effective date is not provided in the official metadata or bill excerpt.

Medicaid Nonemergency Medical Transportation Rules

This law creates a new advisory board to help set safety rules for Medicaid transportation, requires video cameras in vehicles, and changes how the state manages payment and oversight.

What This Bill Does

  • Requires the transportation broker to create a community advisory board with members from different groups like patients, drivers, treatment providers, and advocates.
  • Mandates that all vehicles used for these trips have two-way video cameras and recording systems.
  • Sets rules so providers must be credentialed before they can get paid by the state.
  • Allows transportation network companies to provide rides when regular providers are not available.
  • Requires the broker to give software, training, tools, and technical assistance to help providers manage trips.

Who It Names or Affects

  • Medicaid members who need nonemergency medical transportation
  • Transportation brokers that arrange these services
  • Companies or individuals providing rides (transportation providers)
  • The state department of health care policy and financing

Terms To Know

Nonemergency Medical Transportation (NEMT)
Rides to medically necessary appointments that are not emergencies.
Transportation Broker
The company hired by the state to manage and schedule rides for Medicaid members.
Trip Caps
Limits on how many trips a provider can take that are not based on capacity, performance, safety, or compliance. These are generally banned unless used as part of a corrective action plan.

Limits and Unknowns

  • The law does not state the exact date when these new rules will start.
  • Some funding changes depend on money being available in specific state funds.
  • Providers can only offer preferred drivers if it is operationally possible after all service areas are set up.

Amendments

These notes stay tied to the official amendment files and metadata from the legislature.

J.001

HOU Appropriations

Passed [*]

Plain English: This amendment reduces the state budget for Medicaid medical and long-term care services by cutting specific funding amounts, assuming that federal money will increase to cover those costs.

  • Decreases the general fund appropriation by $76,639 for the 2026-27 fiscal year.
  • Decreases the healthcare affordability and sustainability hospital provider fee cash fund by $20,941,853.
  • Updates the bill's title to include language about making and reducing an appropriation.
  • The budget cuts only happen if federal funding increases by exactly $21,018,492 as predicted.
  • No money is cut from these funds if the total amount available in those accounts is already lower than the planned reduction.
L.014

HOU Appropriations

Passed [*]

Plain English: HB1328_L.014 HOUSE COMMITTEE OF REFERENCE AMENDMENT Committee on Appropriations.

  • HB1328_L.014 HOUSE COMMITTEE OF REFERENCE AMENDMENT Committee on Appropriations.
  • HB26-1328 be amended as follows: 1 Amend the Health and Human Services Committee report, dated March 2 31, 2026, page 6, line 13, strike "POPULATIONS." and substitute 3 "POPULATIONS AND SERVICES.".
  • ** *** ** *** ** LLS: Ken Fowler x2372
L.002

HOU Health & Human Services

Passed [*]

Plain English: This amendment changes who creates the transportation advisory board, adds specific groups to that board, and sets new rules for how rides are recorded, tracked, and paid for.

  • The transportation broker must create an advisory board made up of members, drivers, doctors, disability advocates, hospital staff, and state officials instead of the state department creating it alone.
  • Transportation providers must keep detailed electronic records of every trip that include pickup locations, GPS data with time stamps, mileage, and driver information.
  • Drivers are required to use video recording systems in their vehicles for safety reasons, but they do not have to save these videos longer than the standard time limit set by rules.
  • The state department can only stop paying claims or change how rides work if there is proof of fraud, waste, abuse, or serious performance problems.
  • Some parts of the amendment use technical legal terms like 'market-share restrictions' and 'program integrity standards' that are not fully explained in simple words.
  • The text does not explain exactly how much money will be spent on these new video recording systems or electronic records.
L.003

HOU Health & Human Services

Passed [*]

Plain English: This amendment requires the state department to check transportation providers and brokers for safety and rule-following using audits that depend on available funding.

  • The state must audit transportation companies to make sure only licensed drivers in approved vehicles get paid for trips.
  • Audits of transportation companies will happen when money is available, focusing on claims, driver records, complaints, and safety data instead of happening every year automatically.
  • Transportation brokers that manage the rides must be checked at least once a year to review their rules, how they assign trips, and if they follow limits on trip numbers.
  • The text does not explain what happens if an audit finds problems or who pays for these checks.
  • Because the audits depend on 'available appropriations,' it is unclear exactly when or how often provider audits will occur since funding levels are not specified.
L.004

HOU Health & Human Services

Passed [*]

Plain English: This amendment allows ride-sharing apps to provide Medicaid medical transportation only when regular drivers are unavailable, requiring the broker to document why they were used and ensuring safety rules are followed.

  • Ride-sharing companies can transport patients if no other driver is available in their area or if an assigned driver cannot make it on time.
  • The transportation broker must write down exactly why a ride-share was needed, including the reason regular drivers failed and when the request happened.
  • These records must be kept so state officials can check them during audits to ensure rules are followed.
  • Ride-sharing companies used for these trips must follow all safety laws, including having video recording in their vehicles.
  • The amendment does not explain how the broker decides which ride-share company to use or if there is a limit on how many times this can happen.
  • It refers to specific state law sections for safety rules that are not included in this text, so those exact requirements cannot be listed here.
L.005

HOU Health & Human Services

Passed [*]

Plain English: This amendment changes the law to require Colorado's health department to treat nonemergency medical transportation as a medical service so it can receive federal funding, and sets up future reports on how much money this saves.

  • Adds nonemergency medical transportation services to the list of required Medicaid benefits in state law.
  • Requires the State Department to classify spending on these rides as 'medical services' for all eligible people.
  • Directs the department to get federal financial participation (funding) for these expenses whenever allowed by federal rules.
  • Mandates that reports be submitted in November 2026 and 2027 detailing savings, funding received, and barriers to getting more money.
  • The amendment text does not explain the specific steps or timeline for how the state will change its rules to get federal approval.
  • It is unclear exactly which transportation costs might still be left out of this new classification after the changes are made.
L.006

HOU Health & Human Services

Passed [*]

Plain English: This amendment creates an exception so that licensed ambulance service providers do not have to follow the new rules in this section and can still provide nonemergency medical transportation services.

  • Licensed ambulance service providers are exempt from the requirements listed in Section (19) of the bill.
  • The amendment text does not explain what specific rules or requirements licensed ambulance providers would otherwise have to follow if this exception did not exist.
  • It is unclear how other types of transportation services are treated compared to these exempted ambulance providers based only on this short text.
L.017

SEN Health & Human Services

Passed [*]

Plain English: This amendment requires transportation network companies to follow specific safety and driver rules set by the state if they provide nonemergency medical rides.

  • Transportation network companies must meet all driver, vehicle, safety, and credentialing requirements established by the State Department for these services.
  • The amendment does not list the specific details of what those rules are; it only states that existing state rules apply.
  • It is unclear if this change adds new penalties or enforcement methods beyond what already exists in the bill.
L.007

Second Reading

Passed [**]

Plain English: This amendment updates the rules for Medicaid transportation by requiring digital tracking, safety cameras on most vehicles, and strict background checks while preventing companies from acting as both a broker and a driver.

  • Requires most drivers to use video dash cams that record pick-ups and drop-offs to ensure member safety and prevent fraud.
  • Mandates the use of digital software systems to automatically track trip details like GPS coordinates, routes, miles driven, and vehicle information.
  • Establishes strict rules so that transportation brokers cannot also own or operate their own driver fleets starting in 2026.
  • Ensures that only drivers and vehicles with proper safety credentials are allowed to get paid for transporting Medicaid members.
  • The amendment text contains specific legal references and dates (like January 1, 2027) that require the full bill context to understand all timeline details.
  • Some technical terms regarding 'corrective action plans' and specific state code sections are mentioned but not fully defined in this short excerpt.
L.018

Second Reading

Passed [**]

Plain English: This amendment fixes a mistake in the bill by changing references from 'section 9' to 'section 8'.

  • On page 25, line 11 of the bill, it changes the text so that "section 9" is replaced with "section 8".
  • On page 25, line 13 of the bill, it also replaces "section 9" with "section 8".
  • The amendment text only shows where to change words and does not explain what section 8 or section 9 actually contain.
  • Because the full content of these sections is missing, it is unclear exactly how this correction affects the rules for transportation.

Bill History

  1. 2026-06-04 Governor

    Governor Signed

  2. 2026-06-03 Governor

    Sent to the Governor

  3. 2026-06-03 Senate

    Signed by the President of the Senate

  4. 2026-06-03 House

    Signed by the Speaker of the House

  5. 2026-05-12 House

    House Considered Senate Amendments - Result was to Concur - Repass

  6. 2026-05-11 Senate

    Senate Third Reading Passed - No Amendments

  7. 2026-05-08 Senate

    Senate Second Reading Special Order - Passed with Amendments - Committee, Floor

  8. 2026-05-08 Senate

    Senate Committee on Appropriations Refer Unamended to Senate Committee of the Whole

  9. 2026-05-07 Senate

    Senate Committee on Health & Human Services Refer Amended to Appropriations

  10. 2026-05-04 Senate

    Introduced In Senate - Assigned to Health & Human Services

  11. 2026-05-04 House

    House Third Reading Passed - No Amendments

  12. 2026-05-01 House

    House Second Reading Special Order - Passed with Amendments - Committee, Floor

  13. 2026-05-01 House

    House Committee on Appropriations Refer Amended to House Committee of the Whole

  14. 2026-03-31 House

    House Committee on Health & Human Services Refer Amended to Appropriations

  15. 2026-03-11 House

    Introduced In House - Assigned to Health & Human Services

Official Summary Text

The act requires the nonemergency medical transportation broker (broker) to establish the transportation community advisory board (TCAB) and requires the state department of health care policy and financing (state department) to collaborate with the TCAB prior to establishing rules and processes for the safety and oversight of nonmedical transportation services and nonemergency medical transportation (NEMT) services.
The act requires, in collaboration with the TCAB, certain rules for NEMT the state department must adopt. The state department may impose trip caps or market-share restrictions on a transportation provider (provider) as part of corrective action plan. The act requires providers to use vehicles equipped with 2-way video cameras and a video recording system when transporting members.
The act establishes how the broker must roll out their implementation and requires the broker to provide all providers with software, a communication toolkit, training, and technical assistance to facilitate NEMT services. The broker may encourage medicaid members (members) to book transportation services at least 2 days before their requested transportation date, and the broker shall accept and make reasonable efforts to fulfill same-day and next-day transportation requests. The act requires providers, only after all service regions have been implemented, to accommodate member requests for preferred or alternate drivers when operationally feasible.
The act requires the broker, and, if there is no broker, the providers to verify that individuals using the transportation services are eligible members during the scheduling of transportation services. The act prohibits the broker from operating, owning, or controlling a provider in Colorado. The act requires the broker to provide their trip assignment rules and procedures to the state department for approval and for publication on the state department's website. The act allows a transportation network company to provide NEMT services when a provider is unavailable.
The state department shall ensure all transportation providers, drivers, and vehicles are credentialed, and services provided by noncredentialed drivers or in noncredentialed vehicles are not eligible for reimbursement. The act prohibits the state department from denying payment of services to providers if the provider provides scheduled transportation services in good faith based on the information provided by the broker or if the provider had no knowledge of an inaccuracy and the provider followed all applicable rules and procedures. Subject to available appropriations, the act requires the state department to audit providers and audit the broker annually.
The act requires the state department to categorize all NEMT expenditures as medical services and make changes to the NEMT program as necessary to obtain medical services federal match rates for NEMT services. The act also eliminates the requirement that the state department provide transportation services as an administrative cost.
The act reduces appropriations to the state department from the general fund by $76,639 and from the healthcare affordability and sustainability hospital provider fee cash fund by $20,941,853.
(Note: This summary applies to this bill as enacted.)

Current Bill Text

Read the full stored bill text
HOUSE BILL 26-1328
BY REPRESENTATIVE(S) Stewart K. and Winter T., Bacon, Barron,
Boesenecker, Brown, Carter, Clifford, Duran, Gonzalez R., Hamrick,
Jackson, Johnson, Lieder, Lukens, Nguyen, Paschal, Phillips, Rutinel,
Rydin, Story, McCluskie, English, Lindsay, Sirota;
also SENATOR(S) Mullica and Kirkmeyer, Amabile, Ball, Benavidez,
Bridges, Bright, Catlin, Cutter, Daugherty, Exum, Gonzales J., Hinrichsen,
Jodeh, Kipp, Lindstedt, Marchman, Pelton B., Pelton R., Roberts,
Rodriguez, Snyder, Wallace.
CONCERNING NONEMERGENCY MEDICAL TRANSPORTATION FOR MEDICAID
MEMBERS, AND, IN CONNECTION THEREWITH, MAKING AND REDUCING
AN APPROPRIATION.
Be it enacted by the General Assembly of the State of Colorado:
SECTION 1. In Colorado Revised Statutes, 25.5-1-801, amend the
introductory portion, (1 ), (3 ), and ( 4 ); and add ( 6) and (7) as follows:
25.5-1-801. Definitions.
As used in this section PART 8, unless the context otherwise requires:
Capital letters or bold & italic numbers indicate new material added to existing law; dashes
through words or numbers indicate deletions from existing law and such material is not part of
the act.
(1) "Nonemergency medical transportation" OR "NEMT" means
transportation to or from medically necessary nonemergency treatment.
(3) "Transportation broker" means an entity designated by
CONTRACTED WITH the department of health care policy and financing to
administer nonemergency medical transportation for medicaid members.
(4) (a) "Transportation provider" means an individual or ENTITY,
INCLUDING, BUT NOT LIMITED TO, A NONPROFIT, PUBLIC, OR business entity,
othe1 than a t1 ansportation b1 oke1, that:
W (I) Provides transportation services TO MEDICAID MEMBERS; or
th} (II) Arranges the facilitation of transportation services FOR
MEDICAID MEMBERS by an individual.
(b) "TRANSPORTATION PROVIDER" DOES NOT INCLUDE A
TRANSPORTATION BROKER OR A TRANSPORTATION NETWORK COMPANY AS
DEFINED IN SECTION 40-10.1-602.
( 6) "TRANSPORTATION COMMUNITY ADVISORY BOARD" OR "BOARD"
MEANS THE TRANSPORTATION COMMUNITY ADVISORY BOARD DESCRIBED IN
SECTION 25.5-1-802 (4).
(7) "TRIP CAPS" MEANS NUMERICAL LIMITS ON THE NUMBER OF TRIPS
A TRANSPORTATION PROVIDER IS ASSIGNED AND MAY ACCEPT WITHIN A
SPECIFIED PERIOD OF TIME THAT ARE NOT BASED ON TRANSPORTATION
PROVIDER CAPACITY, PERFORMANCE, SAFETY, OR COMPLIANCE
CONSIDER.A TIONS.
SECTION 2. In Colorado Revised Statutes, amend 25.5-1-802 as
follows:
25.5-1-802. Medicaid transportation services - transportation
community advisory board -safety and oversight -rules.
(1) The state department shall collaborate with stakeholde1s,
including, but not limited to, disability and eonsume1 adv oeates, PACE
prnvide1s ope1ating pmsuant to section 25.5-5-412, transportation brnkers,
and transportation pm V iders, THE TRANSPORTATION COMMUNITY ADVISORY
PAGE 2-HOUSE BILL 26-1328
BOARD to establish rules and processes for the safety and oversight of
nonmedical transportation services and nonemergency medical
transportation services provided to medicaid members pursuant to articles
4 to 6 of this title 25.5. The mies and processes must.
(a) Ensute the safccy ofpassengets,
(b) Protect passenget access to trnnsportation set vices, and
(c) Establish dt i~ et and vehicle t equh ements that minimize financial
and administI ati v e bm dens fut tt ansportation pt o v idet s, dh ect support
professionals as defined in section 25.5-6-406, long-tetm cate dhect cate
wmkets, independent contrnctms, and employees providing trnnsportation
set vlCCS.
(2) To the extent possible, the state department shall use existing
o vet sight procedm es to ensut e compliance with the t equh ements as
desct ibed in subsection ( 1) of this section.
(3) If a providet of trnnsportation set vices aheady complies with
trnnsportation safccy standards established by anothet state departnrent
which meet ot exceed the mies and processes established pmsuant to
subsection ( 1) of this section, demonstt ating such compliance to the state
department is sufficient to ~etify compliance with the tequhements of this
section.
(4) THE TRANSPORTATION BROKER SHALL ESTABLISH THE
TRANSPORTATION COMMUNITY ADVISORY BOARD, WHICH IS COMPOSED OF
REPRESENTATIVES OF A CROSS-SECTION OF NEMT STAKEHOLDERS,
INCLUDING MEMBERS, TRANSPORTATION PROVIDERS, HEALTH-CARE
TREATMENT PROVIDERS, AND DISABILITY ADVOCATES. THE BOARD
MEMBERSHIP MUST INCLUDE:
(a) MEDICAID MEMBERS FROM BOTH RURAL AND URBAN AREAS WHO
UTILIZE NEMT SERVICES;
(b) BEHAVIORAL HEALTH, PRIMARY CARE, AND OTHER TREATMENT
PROVIDERS SERVING MEDICAID MEMBERS;
(c) NEMT PROVIDERS REPRESENTING:
PAGE 3-HOUSE BILL 26-1328
(I) RURAL AND URBAN SERVICE AREAS; AND
(II) LARGE, MEDIUM, AND SMALL PROVIDER ORGANIZATIONS;
(d) NEl\tlT PROVIDERS WITH EXPERIENCE IN MANAGEMENT,
DISPATCH, DRIVING, AND COMPLIANCE;
( e) CONSUMER AND DISABILITY ADVOCATES REPRESENTING
POPULATIONS WITH DIVERSE MOBILITY, HEALTH, AND ACCESS NEEDS; AND
(f) HOSPITAL AND HEALTH SYSTEM REPRESENTATIVES, INCLUDING
ENTITIES INVOLVED IN DISCHARGE PLANNING AND CARE TRANSITIONS FOR
MEMBERS;
(g) A REPRESENTATIVE FROM THE STATE DEPARTMENT WITH
KNOWLEDGE AND SPECIALIZATION IN NEMT; AND
(h) A NONPROFIT OR PUBLIC TRANSPORTATION PROVIDER
REPRESENTING BOTH RURAL AND URBAN SERVICE AREAS.
(5) (a) To ENSURE THAT THE COMPOSITION OF THE BOARD
REPRESENTS ACTIVE TRANSPORTATION PROVIDERS, FORTY PERCENT OF
BOARD MEMBERS MUST BE PROVIDERS WITH DIRECT NEMT OPERATIONAL
EXPERIENCE, INCLUDING MANAGEMENT, DISPATCH, DRIVING, OR
COMPLIANCE.
(b) THE BOARD SHALL ELECT A CHAIR FROM AMONG ITS MEMBERS.
( c) WHEN APPOINTING OR APPROVING NEMT PROVIDER
REPRESENTATIVES TO THE BOARD, THE TRANSPORTATION BROKER AND THE
STATE DEPARTMENT SHALL ENSURE EQUITABLE REPRESENTATION AMONG:
(I) FOR-PROFIT TRANSPORTATION PROVIDERS;
(II) NONPROFIT TRANSPORTATION PROVIDERS; AND
(Ill) PUBLIC TRANSPORTATION PROVIDERS, INCLUDING LOCAL
GOVERNMENT OR PUBLIC TRANSIT AGENCIES.
(6) BOARD MEMBERS SERVE TWO-YEAR TERMS. BOARD MEMBERS
PAGE 4-HOUSE BILL 26-1328
SERVE WITHOUT COMPENSATION AND WITHOUT REIMBURSEMENT FOR
EXPENSES.
(7) THE BOARD CHAIR AND STATE DEPARTMENT SHALL CIRCULATE
MEETING AGENDAS TO THE BOARD MEMBERS AT LEAST TEN DAYS IN
ADVANCE OF MEETINGS. THE BOARD SHALL DOCUMENT MEETING MINUTES
AND APPROVE MEETING MINUTES WITHIN FIFTEEN BUSINESS DAYS AFTER
EACH MEETING. THE BOARD MUST GIVE BOARD MEMBERS THE OPPORTUNITY
TO SUBMIT WRITTEN RECOMMENDATIONS OR COMMENTS TO THE BOARD
PRIOR TO BOARD ACTION OR ADVICE.
(8) THE BOARD IS AN ADVISORY BODY. THE BOARD DOES NOT
REPLACEORLIMITTHESTATEDEPARTMENT'SCOLLABORATIONWITHNEMT
PROVIDERS WHEN DEVELOPING RULES, PROCESSES, OR POLICIES.
(9) THE BOARD SHALL PROVIDE RECOMMENDATIONS TO THE STATE
DEPARTMENT ABOUT THE STATE DEPARTMENT'S RULES, PROCESSES, AND
POLICIES THAT GOVERN NEMT. FINAL DECISIONS REGARDING RULES,
PROCESSES, AND POLICIES REMAIN THE RESPONSIBILITY OF THE ST A TE
DEPARTMENT.
(10) THE ST A TE DEPARTMENT, IN COLLABORATION WITH THE BOARD,
SHALL ADOPT RULES THAT:
(a) ESTABLISH DRIVER, VEHICLE, AND TRANSPORTATION PROVIDER
CREDENTIALING REQUIREMENTS;
(b) PROHIBIT TRIP CAPS, MARKET-SHARE RESTRICTIONS, OR OTHER
POLICIES THAT LIMIT TRANSPORTATION PROVIDER PARTICIPATION IN THE
MARKET, EXCEPT AS ALLOWED PURSUANT TO SUBSECTION (11) OF THIS
SECTION;
( c) REQUIRE THE ST A TE DEPARTMENT TO HOST MEETINGS WITH THE
BOARD NO LESS THAN QUARTERLY TO REVIEW PROGRAM PERFORMANCE,
IDENTIFY AND ADDRESS PROGRAM CHALLENGES, DISCUSS PROGRESS TOWARD
PROGRAM GOALS, AND IDENTIFY OPPORTUNITIES TO ENHANCE EFFICIENCY
AND OUTCOMES OF THE PROGRAM;
( d) REQUIRE REASONABLE ACCOMMODATION OF MEMBER REQUESTS
FOR AN ALTERNATE OR SPECIFIC TRANSPORTATION PROVIDER WHEN
PAGE 5-HOUSE BILL 26-1328
OPERA TIGNALL Y FEASIBLE;
( e) CREA TE A PROCESS FOR MEMBERS AND TRANSPORTATION
PROVIDERS TO FILE CONCERNS WITH THE ST A TE DEPARTMENT AND FOR THE
STATE DEPARTMENT TO REPORT TO THE BOARD THE NUMBER OF CONCERNS
FILED;
(f) ESTABLISH PROCESSES FOR CLAIM SUBMISSION FROM
TRANSPORTATION PROVIDERS AND PAYMENT OF TRANSPORTATION
PROVIDERS;
(g) ESTABLISH POLICIES REGARDING THE STORAGE, ACCESS,
RETENTION, AND DELETION OF VIDEO RECORDINGS OF MEMBERS MADE
DURING NONEMERGENCY MEDICAL TRANSPORTATION. THE POLICIES MUST
NOT PROHIBIT THE USE OF VIDEO RECORDING FOR SAFETY OR DRIVER
ACCOUNTABILITY PURPOSES;
(h) DEVELOP BILLING PROCEDURES AND REQUIREMENTS FOR THE
PAYMENT OF TRANSPORTATION PROVIDERS;
(i) DEVELOP A PROCESS FOR TRANSPORTATION PROVIDERS TO
RESOLVE BILLING ISSUES WITH THE STATE DEPARTMENT OR
TRANSPORTATION BROKER;
(j) ESTABLISH POLICIES AND PROCEDURES TO VERIFY MEMBER
ELIGIBILITY PRIOR TO A MEMBER RECEIVING TRANSPORTATION SERVICES;
(k) ESTABLISH POLICIES REQUIRING TRANSPORTATION PROVIDERS OR
THE TRANSPORTATION BROKER, OR BOTH, TO UTILIZE A DIGITAL DISPATCH
S0FTWARESYSTEMTHATAUTOMATICALLYREC0RDSPICK-UPANDDROP-0FF
ADDRESSES, GPS COORDINATES, TIMES OF PICK-UP AND DROP-OFF, ROUTES
DRIVEN, MILES DRIVEN, AND THE DRIVER AND VEHICLE THAT PERFORMED
THE TRIP; AND
(l) ESTABLISH THAT MEMBERS HAVE A RIGHT TO RECEIVE NEMT
SERVICES THAT ARE ACCESSIBLE AND APPROPRIATE TO THEIR INDIVIDUAL
MEDICAL AND FUNCTIONAL NEEDS, INCLUDING MOBILITY AND
COMMUNICATION ACCOMMODATIONS.
(11) THE STATE DEPARTMENT MAY IMPOSE TRIP CAPS OR
PAGE 6-HOUSE BILL 26-1328
MARKET-SHARE RESTRICTIONS ON A TRANSPORTATION PROVIDER AS
CORRECTIVE ACTION AS PART OF A CORRECTIVE ACTION PLAN BASED ON A
TRANSPORTATION PROVIDER'S DOCUMENTED MATERIAL PERFORMANCE
DEFICIENCIES THAT ARE SUPPORTED BY OBJECTIVE MEASURABLE CRITERIA
APPLIED ON AN INDIVIDUALIZED , PROPORTIONAL, AND TIME-LIMITED BASIS
FOLLOWING PRIOR WRITTEN NOTICE OF THE DEFICIENCIES AND A
MEANINGFUL OPPORTUNITY TO CURE.
(12) THESTATEDEPARTMENTSHALLENSUREALLTRANSPORTATION
PROVIDERS, DRIVERS, AND VEHICLES ARE CREDENTIALED IN A MANNER
SUFFICIENT TO PROTECT MEMBER SAFETY AND ENSURE PROGRAM INTEGRITY.
THE STATE DEPARTMENT SHALL ESTABLISH REQUIREMENTS FOR
TRANSPORTATION PROVIDER, DRIVER, AND VEHICLE CREDENTIALING
THROUGH CONTRACT OR PROGRAM POLICY. THE TRANSPORTATION BROKER
SHALL VERIFY COMPLIANCE WITH CREDENTIALING REQUIREMENTS.
( 13) SERVICES PROVIDED BY NON COMPLIANT OR NON CREDENTIALED
DRIVERS OR IN NONCOMPLIANT OR NONCREDENTIALED VEHICLES ARE NOT
ELIGIBLE FOR REIMBURSEMENT.
(14) FOR THE PRIMARY PURPOSE OF SAFETY, DRIVER
ACCOUNTABILITY, AND FRAUD PREVENTION, TRANSPORTATION PROVIDERS
SHALL USE VEHICLES EQUIPPED WITH TWO-WAY VIDEO DASH CAMERAS AND
A VIDEO RE CORDING SYSTEM WHEN TRANSPORTING MEMBERS. THE VIDEO
DASH CAMERA AND VIDEO RECORDING SYSTEM MUST CAPTURE VISUAL
DOCUMENTATION OF TRIPS, INCLUDING IMAGES OF PICK-UP AND DROP-OFF
OF A MEMBER. THE POLICIES REGARDING THE USE OF VIDEO RECORDING
DURING TRANSPORTATION SERVICES ESTABLISHED PURSUANT TO
SUBSECTION (I0)(g) OF THIS SECTION MUST ADDRESS MEMBER PRIVACY,
OPERATIONAL FEASIBILITY, AND COMPLIANCE WITH APPLICABLE FEDERAL
AND STATE LAWS AND RELATED REGULATORY STANDARDS, INCLUDING
MEDICAID REQUIREMENTS. VIDEO RECORDINGS OF MEMBERS ARE NOT
REQUIRED FOR BILLING PURPOSES, BUT MAY BE USED FOR AUDITING
PURPOSES. THIS SUBSECTION (14) DOES NOT APPLY TO TRANSPORTATION
PROVIDERS OPERA TING FLEETS OF FIVE OR FEWER VEHICLES.
(15) THE DATA COLLECTED PURSUANT TO SUBSECTION (I0)(k) OF
THIS SECTION MUST ONLY BE MADE AVAILABLE TO THE STATE DEPARTMENT
OR THE TRANSPORTATION BROKER IN DIGITAL FORMAT.
PAGE 7-HOUSE BILL 26-1328
(16) THE STATE DEPARTMENT SHALL, IN ACCORDANCE WITH THE
"STATE ADMINISTRATIVE PROCEDURE ACT", ARTICLE 4 OF TITLE 24,
PROVIDE ADVANCED NOTICE AND THE OPPORTUNITY FOR PUBLIC COMMENT
PRIOR TO THE IMPLEMENTATION OF AN NEMT RULE CHANGE.
(17) THE STATE DEPARTMENT SHALL ESTABLISH BILLING
PROCEDURES, DOCUMENTATION REQUIREMENTS, AND PAYMENT STANDARDS
FOR TRANSPORTATION PROVIDERS PURSUANT TO SUBSECTION ( 10)( f) OF THIS
SECTION. THE PROCEDURES MUST BE CONSISTENT WITH ST A TE AND FEDERAL
MEDICAID REQUIREMENTS AND MUST NOT REQUIRE PAYMENT FOR CLAIMS
THAT DO NOT MEET APPLICABLE PROGRAM INTEGRITY, DOCUMENTATION, OR
ELIGIBILITY STANDARDS. THE PROCEDURES MUST ESTABLISH:
(a) REQUIRED CLAIM FORMATS AND SUPPORTING DOCUMENTS;
(b) CLAIM DENIAL CRITERIA; AND
( c) REIMBURSEMENT REQUIREMENTS.
(18) THE STATE DEPARTMENT MAY ISSUE INTERIM OPERATIONAL
GUIDANCE TO CLARIFY PROCEDURES, IMPROVE ADMINISTRATIVE EFFICIENCY,
OR PROVIDE TECHNICAL INSTRUCTIONS TO TRANSPORTATION PROVIDERS.
INTERIM GUIDANCE MUST NOT SUBSTANTIVELY CHANGE BILLING,
DOCUMENTATION, OR PAYMENT STANDARDS IDENTIFIED IN THE PROCEDURES
ADOPTED PURSUANT TO SUBSECTION (17) OF THIS SECTION, EXCEPT AS
NECESSARY TO ADDRESS PROGRAM INTEGRITY RISKS, INCLUDING FRAUD,
WASTE, OR ABUSE, OR TO ENSURE COMPLIANCE WITH ST A TE OR FEDERAL
LAW. IN INSTANCES OF FRAUD, WASTE, OR ABUSE OF NEMT SERVICES, THE
STATE DEPARTMENT MAY PROVIDE IMMEDIATE INTERIM OPERATIONAL
GUIDANCEIFTHESTATEDEPARTMENTJNCLUDESTHEJUSTIFICATIONFORTHE
INTERIM OPERATIONAL GUIDANCE IN THE GUIDANCE AND PROVIDES
REASONABLE ADVANCED NOTICE TO AFFECTED TRANSPORTATION
PROVIDERS, UNLESS IMMEDIATE ACTION IS REQUIRED TO PREVENT ONGOING
FRAUD.IFTHESTATEDEPARTMENTTAKESIMMEDIATEACTION, THEACTIONS
MUST BE:
(a) LIMITED IN SCOPE AND DURATION;
(b) INCLUDE PROMPT WRITTEN NOTICE EXPLAINING THE CHANGE;
PAGE 8-HOUSE BILL 26-1328
(c) APPLIED PROSPECTIVELY TO THE EXTENT PERMITTED BY STATE
AND FEDERAL LAW AND MUST NOT ALTER CLAIMS SUBMITTED PRIOR TO THE
EFFECTIVE DA TE OF THE fNTERIM OPERATIONAL GUIDANCE, EXCEPT AS
REQUIRED TO ADDRESS FRAUD, WASTE, OR ABUSE.
(19) THE STATE DEPARTMENT SHALL NOTIFY TRANSPORTATION
PROVIDERS OF NEW BILLING OR DOCUMENTATION REQUIREMENTS OR
SUBSTANTIVE CHANGES, WHETHER ISSUED BY RULE OR BY INTERIM
GUIDANCE, AT LEAST THIRTY DAYS BEFORE THE CHANGES BECOME
EFFECTIVE. FORMS, TEMPLATES, OR DOCUMENTATION THAT WAS VALID
PRIOR TO THE EFFECTIVE DATE OF A NEW RULE CONTINUES TO BE VALID
THROUGH ITS EXPIRATION OR UNTIL THE END OF THE NOTICE PERIOD,
WHICHEVER IS LATER.
(20) NOTHING fN THIS SECTION ENTITLES A PROVIDER TO PAYMENT
OR LIMITS THE STATE DEPARTMENT'S AUTHORITY TO DENY, RECOUP, OR
ADJUST CLAIMS IN ACCORDANCE WITH STATE OR FEDERAL LAW.
(21) MA TIERS OUTSIDE THE SCOPE OF THE BOARD OR THAT CANNOT
BE RESOLVED AMONG BOARD MEMBERS MUST BE DIRECTED TO THE STATE
DEPARTMENT.
SECTION 3. In Colorado Revised Statutes, add 25.5-1-804 as
follows:
25.5-1-804. State nonemergency transportation broker -
transportation providers -repeal.
(1) (a) THE STATE DEPARTMENT MAY CONTRACT WITH A
TRANSPORTATION BROKER.
(b) A TRANSPORTATION BROKER SHALL CREATE A PUBLICLY
AVAILABLE CONTINGENCY PLAN TO ENSURE UNINTERRUPTED NEMT
SERVICES IN THE EVENT THE TRANSPORTATION BROKER EXPERIENCES
SYSTEM OUTAGES OR IS OTHERWISE UNABLE TO PERFORM REQUIRED
FUNCTIONS. THE TRANSPORTATION BROKER SHALL SHARE THE CONTINGENCY
PLAN WITH TRANSPORTATION PROVIDERS.
(c) IFTHESTATEDEPARTMENTCONTRACTS WITH A TRANSPORTATION
BROKER, THE STATE DEPARTMENT SHALL DESIGNATE REGIONS WITHIN THE
PAGE 9-HOUSE BILL 26-1328
STATE FOR IMPLEMENTATION OF A BROKERED NEMT PROGRAM.
(2) THE TRANSPORTATION BROKER SHALL IMPLEMENT A BROKERED
NEMT PROGRAM ON A PHASED BASIS, ONE REGION AT A TIME, AND SHALL
NOT BEGIN IMPLEMENTATION IN A SUBSEQUENT REGION UNTIL THE PROGRAM
IS FULLY IMPLEMENTED IN THE PRIOR REGION. FOR PURPOSES OF THIS
SECTION, A PROGRAM IS FULLY IMPLEMENTED IN A REGION WHEN:
(a) TECHNOLOGY SYSTEMS FOR SCHEDULING, ELIGIBILITY
VERIFICATION, TRIP ASSIGNMENT, PROVIDER PAYMENT, AND CUSTOMER
SUPPORT ARE FULLY OPERATIONAL;
(b) TRANSPORTATION PROVIDERS IN THE REGION ARE PROVIDED A
REASONABLE OPPORTUNITY TO COMPLETE THE BROKER ONBOARDING
PROCESS, INCLUDING PROVIDER TRAINING, SYSTEM ACCESS, AND REQUIRED
VEHICLE AND DRIVER VERIFICATION;
(c) A SUFFICIENT NETWORK OF TRANSPORTATION PROVIDERS IS
AVAILABLE TO MEET MEMBERS' MEDICAL NEEDS AND ENSURE TIMELY
ACCESS TO NEMT SERVICES; AND
(d) THE STATE DEPARTMENT HAS VERIFIEDTHATPROVIDERPAYMENT
PROCESSES AND CUSTOMER SUPPORT FUNCTIONS OPERATE EFFECTIVELY.
(3) THE STATE DEPARTMENT AND TRANSPORTATION BROKER SHALL
PROVIDE TIMELY NOTICE AND TECHNICAL ASSISTANCE TO TRANSPORTATION
PROVIDERS REGARDING THE ONBOARDING PROCESS. PROVIDERS MAY
CONTINUE TO COMPLETE ONBOARDING DURING THE IMPLEMENTATION
PERIOD.
(4) FOR TRIPS ORIGINATING IN REGIONS THAT HAVE NOT YET BEEN
DESIGNATED BY THE STATE DEPARTMENT FOR IMPLEMENTATION OF A
BROKERED NEMT PROGRAM, TRANSPORTATION PROVIDERS MAY CONTINUE
TO PROVIDE TRANSPORTATION SERVICES AND BILL THE ST A TE DEPARTMENT
DIRECTLY. ONCE A REGION HAS BEEN DESIGNATED FOR IMPLEMENTATION OF
A BROKERED NEMT PROGRAM, TRANSPORTATION SERVICES PROVIDED TO
MEMBERS IN THAT REGION MUST BE SCHEDULED AND AUTHORIZED THROUGH
THE TRANSPORTATION BROKER IN ACCORDANCE WITH STATE DEPARTMENT
RULES.
PAGE IO-HOUSE BILL 26-1328
(5) NOTHING IN THIS SECTION LIMITS MEMBER ACCESS TO
TRANSPORTATION SERVICES OR CREATES SERVICE GAPS DURING
IMPLEMENTATION OF A BROKERED PROGRAM.
(6) TRANSPORTATION PROVIDERS MAY COMMUNICATE WITH
MEMBERS REGARDING TRANSPORTATION SERVICES, INCLUDING TRIP
SCHEDULING, SERVICEDELIVERY,ANDOPERATIONALQUESTIONS. THE STATE
DEPARTMENT AND BOARD SHALL DEVELOP POLICIES REGARDING WHEN AND
HOW TRANSPORTATION PROVIDERS CAN COMMUNICATE WITH MEMBERS.
(7) THE STATE DEPARTMENT SHALL DEVELOP AND PROVIDE
TRANSPORTATION PROVIDERS A PROVIDER COMMUNICATION TOOLKIT TO
ASSIST TRANSPORTATION PROVIDERS IN DISCUSSING THE TRANSITION TO
TRANSPORTATION BROKER CONTROL OR OTHER PROGRAM CHANGES. THE
PROVIDER COMMUNICATION TOOLKIT MUST INCLUDE TALKING POINTS,
SCRIPTS, AND GUIDANCE TO ENSURE ACCURATE AND CONSISTENT
INFORMATION IS COMMUNICATED TO MEMBERS. THE STATE DEPARTMENT
SHALL MAKE THE PROVIDER COMMUNICATION TOOLKIT AVAILABLE TO
TRANSPORTATION PROVIDERS AT LEAST NINETY DAYS PRIOR TO THE
IMPLEMENTATION OF A BROKERED NEMT PROGRAM IN THE REGION IN
WHICH THE PROVIDER OPERA TES.
(8) AT LEAST NINETY DAYS PRIOR TO THE IMPLEMENTATION OF A
BROKERED NEMT PROGRAM IN A REGION, THE TRANSPORTATION BROKER,
IN COORDINATION WITH THE STATE DEPARTMENT, SHALL PROVIDE TRAINING
AND TECHNICAL SUPPORT TO TRANSPORTATION PROVIDERS THAT PROVIDE
SERVICES IN THE REGION. THE STATE DEPARTMENT MAY EXTEND THE
NINETY-DAY PERIOD AS NEEDED BASED ON PROVIDER READINESS OR DELAYS
IN MATERIALS OR INSTRUCTION. THE TRANSPORTATION BROKER SHALL
PROVIDE TRAINING AND TECHNICAL SUPPORT TO TRANSPORTATION
PROVIDERS, WITH SUPPORT AND OVERSIGHT BY THE STATE DEPARTMENT.
(9) THE TRANSPORTATION BROKER SHALL PROVIDE ALL
TRANSPORTATION PROVIDERS IN A BROKERED NEMT PROGRAM REGION
WITH SOFTWARE TO FACILITATE NEMT SERVICES. THE TRANSPORTATION
BROKER SHALL NOT REQUIRE TRANSPORTATION PROVIDERS TO PAY THE COST
OF SOFTWARE LICENSING, IMPLEMENTATION, MAINTENANCE, UPGRADES, OR
TRAINING.
( 10) THE TRANSPORTATION BROKER MAY ENCOURAGE A MEMBER TO
PAGE 11-HOUSE BILL 26-1328
SCHEDULE TRANSPORTATION SERVICES AT LEAST TWO DAYS PRIOR TO THEIR
REQUESTED TRANSPORTATION DATE. THE TRANSPORTATION BROKER SHALL
ACCEPT AND MAKE REASONABLE EFFORTS TO FULFILL SAME-DAY AND
NEXT-DAY TRANSPORTATION REQUESTS, INCLUDING REQUESTS FOR URGENT
MEDICAL AND BEHAVIORAL HEAL TH OUTPATIENT, SPECIAL TY, AND HOSP IT AL
VISITS; TIME-SENSITIVE IN-STATE AND OUT-OF-STATE TRANSFERS; AND
DISCHARGES FROM HEALTH-CARE FACILITIES, WHEN FEASIBLE, AND SHALL
NOT REQUIRE ADV AN CED NOTICE THAT WOULD UNREASONABLY LIMIT
ACCESS TO MEDICALLY NECESSARY SERVICES. THE TRANSPORTATION
BROKER SHALL ALLOW MEMBERS TO SCHEDULE SINGLE AND RECURRING
TRANSPORTATION SERVICES. THE TRANSPORTATION BROKER SHALL ALLOW
MEMBERS, PRIOR TO THE REQUESTED TRANSPORTATION SERVICES, TO
REQUEST A TRANSPORTATION PROVIDER OR REQUEST A DIFFERENT
TRANSPORTATION PROVIDER. THE TRANSPORTATION BROKER SHALL NOT
DIRECT MEMBERS AWAY FROM THEIR PREFERRED TRANSPORTATION
PROVIDER. THE TRANSPORTATION BROKER SHALL DOCUMENT AND RETAIN
ALL PROVIDER PREFERENCE REQUESTS FOR AUDIT PURPOSES. THE
TRANSPORTATION BROKER MAY ONLY PROVIDE MEMBERS THE OPTION TO
REQUEST A SPECIFIC PROVIDER AFTER ALL SERVICE REGIONS HA VE BEEN
IMPLEMENTED. THE PROHIBITION ON DIRECTING MEMBERS A WAY FROM
PREFERRED TRANSPORTATION PROVIDERS DOES NOT APPLY WHEN THE
PROVIDER IS SUBJECT TO TRIP CAPS OR MARKET-SHARE RESTRICTIONS AS
PART OF A CORRECTIVE ACTION PLAN PURSUANT TO SECTION 25.5-1-802
(11 ).
( 11) A TRANSPORTATION BROKER, ORA TRANSPORTATION PROVIDER
IF THERE IS NO TRANSPORTATION BROKER, SHALL VERIFY A MEMBER'S
ELIGIBILITY FORNEMT SERVICES IMMEDIATELY UPON A MEMBER'S REQUEST
FOR NEMT TRANSPORTATION SERVICES USING REAL-TIME ACCESS TO THE
STATE DEPARTMENT'S ELIGIBILITY SYSTEM. IF VERIFICATION CANNOT BE
COMPLETED DUE TO SYSTEM ISSUES OR INCOMPLETE INFORMATION, THE
TRANSPORTATION BROKER SHALL NOTIFY THE MEMBER AND THE STATE
DEPARTMENT AS SOON AS PRACTICABLE AND TAKE ACTION TO RESOLVE THE
ISSUE PROMPTLY. ONCE ELIGIBILITY IS VERIFIED, THE MEMBER IS
IMMEDIATELY ELIGIBLE TO SCHEDULE TRIPS, IN ACCORDANCE WITH
PROGRAM RULES.
(12) THE TRANSPORTATION BROKER SHALL ENSURE ALL
TRANSPORTATION PROVIDERS MEET THE CREDENTIALING REQUIREMENTS
ESTABLISHED BY STATE DEPARTMENT RULE. NOTHING IN THIS SUBSECTION
PAGE 12-HOUSE BILL 26-1328
(12) PROHIBITS A TRANSPORTATION BROKER FROM IMPOSING ADDITIONAL
CREDENTIALING, TRAINING, OR SAFETY REQUIREMENTS NECESSARY TO
ENSURE MEMBER SAFETY, PROGRAM INTEGRITY, OR QUALITY OF SERVICE.
(13) (a) THE TRANSPORTATION BROKER SHALL NOT OPERATE, OWN,
OR CONTROL AN NEMT TRANSPORTATION PROVIDER THAT OPERATES IN
COLORADO. THE TRANSPORTATION BROKER SHALL MAINTAIN POLICIES
CONCERNING PREVENTING CONFLICTS OF INTEREST AND ENSURE THAT TRIP
ASSIGNMENTS ARE MADE CONSISTENT WITH SAFETY, COMPLIANCE, AND
OPERATIONAL STANDARDS. NOTHING IN THIS SUBSECTION (13) LIMITS
PROVIDER PARTICIPATION OR IMPOSES TRIP CAPS.
(b) A TRANSPORTATION BROKER THAT ENTERED INTO A CONTRACT
WITH THE STATE DEPARTMENT PRIOR TO JANUARY 1, 2026, TO PROVIDE
TRANSPORTATION SERVICES AS A TRANSPORTATION PROVIDER MAY
CONTINUE PROVIDING TRANSPORTATION SERVICES AS A TRANSPORTATION
PROVIDER UNTIL SEPTEMBER 1, 2026. A TRANSPORTATION BROKER WHO HAS
CONTRACTEDWITHTHESTATEDEPARTMENTTOPROVIDETRANSPORTATION
SERVICES AS A TRANSPORTATION PROVIDER AND WHOSE CONTRACT IS
EXECUTED, AMENDED, OR RENEWED ON OR AFTER JANUARY 1, 2026, SHALL
NOT OPERATE, OWN OR CONTROL AN NEMT TRANSPORTATION PROVIDER
THAT OPERATES IN COLORADO PURSUANT TO SUBSECTION (13)(a) OF THIS
SECTION.
(c) SUBSECTION (13)(b) OF THIS SECTION AND THIS SUBSECTION
(13)(c) ARE REPEALED, EFFECTIVE JANUARY 1, 2027.
(14) THE TRANSPORTATION BROKER, OR THE STA TE DEPARTMENT IF
THERE IS NO TRANSPORTATION BROKER, SHALL NOT RESTRICT THE NUMBER
OF VEHICLES A TRANSPORTATION PROVIDER CAN UTILIZE OR RESTRICT THE
AREAS WHERE OR TYPES OF SERVICES A TRANSPORTATION PROVIDER
OPERATES.
(15) A TRANSPORTATION BROKER SHALL PROVIDE THEIR TRIP
ASSIGNMENT RULES AND PROCEDURES TO THE STATE DEPARTMENT FOR
APPROVAL. UPON APPROVAL, THE STATE DEPARTMENT SHALL MAKE THE
TRANSPORTATION BROKER TRIP ASSIGNMENT RULES AND PROCEDURES
PUBLICLY AVAILABLE ON THE STATE DEPARTMENT'S WEBSITE.
(16) TRANSPORTATION PROVIDERS HAVE SOLE AUTHORITY OVER
PAGE 13-HOUSE BILL 26-1328
DRIVER SCHEDULING, VEHICLE DISPATCHING, AND DRIVER MANAGEMENT.
( 17) NEMT DRIVERS AND VEHICLES MUST MEET SAFETY, LICENSING,
AND PROGRAM COMPLIANCE REQUIREMENTS. NEMT TRIPS CONDUCTED BY
NONCOMPLIANT DRIVERS OR VEHICLES ARE NOT ELIGIBLE FOR
REIMBURSEMENT.
( 18) TO ENSURE CONTINUITY OF CARE, TRANSPORTATION PROVIDERS
MAY BILL THE STATE DEPARTMENT DIRECTLY FOR COMPLIANT
TRANSPORTATION SERVICES PROVIDED TO MEMBERS DURING THE
IMPLEMENTATION OF A BROKERED NEMT PROGRAM IN A REGION OR IN THE
EVENT OF TRANSPORTATION BROKER TERMINATION. DIRECT BILLING
OUTSIDE OF THESE CIRCUMSTANCES IS NOT PERMITTED.
(19) (a) TRANSPORTATION NETWORK COMPANIES, AS DEFINED IN
SECTION 40-10.1-602, MAY PROVIDE NEMT SERVICES IF:
(I) THE TRANSPORTATION PROVIDER ORIGINALLY ASSIGNED TO
COMPLETE A TRIP IS UNABLE TO FULFILL THE ASSIGNMENT AND NO OTHER
ENROLLED TRANSPORTATION PROVIDER IS AVAILABLE TO COMPLETE THE
TRIP WITHIN THE TIME FRAME NECESSARY TO ENSURE THE MEMBER ARRIVES
AT THEIR APPOINTMENT; OR
(II) NO TRANSPORTATION PROVIDER IS AVAILABLE TO SERVE THE
MEMBER IN THE MEMBER'S COUNTY OR SERVICE AREA AT THE TIME THE TRIP
IS REQUESTED.
(b) EACH USE OF A TRANSPORTATION NETWORK COMPANY IN
ACCORDANCE WITH THIS SUBSECTION MUST BE DOCUMENTED BY THE
TRANSPORTATION BROKER IN WRITING OR AN ELECTRONIC RECORDS,
INCLUDING THE REASON FOR USING THE TRANSPORTATION NETWORK
COMPANY, THE REASON A TRANSPORTATION PROVIDER WAS UNABLE TO
COMPLETE THE TRIP, AND THE DATE AND TIME OF THE REQUEST. THE
TRANSPORTATION BROKER SHALL MAKE THE DOCUMENTATION AVAILABLE
TO THE STATE DEPARTMENT OR ITS DESIGNEE UPON REQUEST FOR AUDIT
PURPOSES.
(c) THE TRANSPORTATION NETWORK COMPANY PROVIDING NEM T
SERVICES MUST MEET THE DRIVER, VEHICLE, SAFETY, AND CREDENTIALING
REQUIREMENTS ESTABLISHED BY THE STATE DEPARTMENT FOR
PAGE 14-HOUSE BILL 26-1328
TRANSPORTATION NETWORK COMPANIES PARTICIPATING IN THE NEMT
PROGRAM, AS APPLICABLE.
(20) ALICENSEDAMBULANCESERVICEPROVIDERISNOTSUBJECTTO
THE REQUIREMENTS OF THIS SECTION.
SECTION 4. In Colorado Revised Statutes, add 25.5-1-805 as
follows:
25.5-1-805. Medicaid member eligibility and verification.
(1) THE TRANSPORTATION BROKER, OR A TRANSPORTATION
PROVIDER IF THERE IS NO BROKER, SHALL ENSURE DURING SCHEDULING THAT
INDIVIDUALS WHO SIGN UP TO RECEIVE TRANSPORTATION SERVICES ARE
MEMBERS WHO ARE ELIGIBLE TO RECEIVE NONEMERGENCY MEDICAL
TRANSPORTATION SERVICES.
(2) THEMEMBERELIGIBILITYVERIFICATIONPROCESSMUSTPROTECT
MEMBER PRIVACY. MEMBER ELIGIBILITY VERIFICATION MUST NOT REQUIRE
DISPLAYING A MEMBER IDENTIFICATION CARD ON CAMERA OR THE VIDEO
RECORDING OF MEMBERS FOR ROUTINE BILLING PURPOSES. NOTHING IN THIS
SUBSECTION (2) PROHIBITS THE USE OF VIDEO RECORDING FOR DRIVER OR
MEMBER SAFETY, OPERATIONAL MONITORING, OR COMPLAINT RESOLUTION
PURPOSES. THE STATE DEPARTMENT MAY REQUEST VIDEO RECORDINGS FOR
PROGRAM INTEGRITY REVIEW WITHOUT ADVANCED NOTICE TO THE
TRANSPORTATION PROVIDER, PROVIDED THAT REQUESTS ARE NARROWLY
TAILORED TO SPECIFIC ISSUES UNDER REVIEW. THE USE OF VIDEO
RECORDINGS MUST COMPLY WITH APPLICABLE PRIVACY AND
CONFIDENTIALITY REQUIREMENTS. TRANSPORTATION PROVIDERS ARE NOT
REQUIRED TO R ETAIN OR PRODUCE VIDEO RECORDINGS BEYOND THE
STANDARD RETENTION PERIOD ESTABLISHED IN THEIR OPERATING
PROCEDURES. ABSENCE OF VIDEO RECORDINGS OUTSIDE A RETENTION
PERIOD DOES NOT CONSTITUTE NONCOMPLIANCE, AND ADVERSE ACTION
SHALL NOT BE TAKEN AGAINST A TRANSPORTATION PROVIDER ON THIS BASIS.
(3) IF A TRANSPORTATION PROVIDER PROVIDES SCHEDULED
TRANSPORTATION SERVICES IN GOOD FAITH BASED ON INFORMATION
PROVIDED BY A TRANSPORTATIONBROKERORTHESTATEDEPARTMENT, THE
STATE DEPARTMENT SHALL NOT DENY PAYMENT SOLELY BECAUSE THE
PAGE 15-HOUSE BILL 26-1328
BROKER OR THE STATE DEPARTMENT LATER DETERMINES THAT THE
MEMBER'S ELIGIBILITY OR TRIP INFORMATION WAS INACCURATE, IF:
(a) THE PROVIDER HAD NO KNOWLEDGE OF THE INACCURACY AT THE
TIME OF SERVICE; AND
(b) THE PROVIDER FOLLOWED ALL APPLICABLE RULES, PROCEDURES,
AND DOCUMENTATION REQUIREMENTS FOR CLAIM SUBMISSION.
( 4) NOTHING IN THIS SECTION ALTERS OR SUPERSEDES FEDERAL
MEDICAID REQUIREMENTS. IF IT IS LATER DETERMINED THAT A MEMBER WAS
NOT ELIGIBLE FOR MEDICAID AT THE TIME OF SERVICE, THE STATE
DEPARTMENTMAYBEREQUIREDTOADJUSTORRETRACTPAYMENT,EVENIF
THE PROVIDER RENDERED SERVICES IN GOOD FAITH.
(5) THE STATE DEPARTMENT SHALL PROVIDE TRANSPORTATION
PROVIDERS WITH ACCESS TO ELIGIBILITY VERIFICATION TOOLS VIA THE
TRANSPORTATION BROKER OR OTHER AUTHORIZED SYSTEMS TO REDUCE THE
LIKELIHOOD OF INELIGIBLE TRIPS.
SECTION 5. In Colorado Revised Statutes, add 25.5-1-806 as
follows:
25.5-1-806. Nonemergency medical transportation provider and
broker audits - reporting.
(1) THE STATE DEPARTMENT SHALL, SUBJECT TO AVAILABLE
APPROPRIATIONS, AUDIT TRANSPORTATION PROVIDERS TO ENSURE
REIMBURSEMENT IS MADE ONLY FOR TRIPS PERFORMED BY CREDENTIALED
DRIVERS OPERA TING CREDENTIALED VEHICLES PURSUANT TO THE RULES
ADOPTED PURSUANT TO SECTION 25 .5-1-802.
(2) THE STATE DEPARTMENT MAY USE DATA ANALYTICS,
COMPLAINTS BY MEMBERS, AND OTHER PROGRAM INTEGRITY INDICATORS TO
PRIORITIZE WHICH TRANSPORTATION PROVIDERS TO AUDIT. THE STATE
DEPARTMENT IS NOT REQUIRED TO ANNUALLY PERFORM AUDITS BUT MUST
PERFORM AUDITS AS RESOURCES ALLOW. AN AUDIT OF A TRANSPORTATION
PROVIDER MAY INCLUDE A REVIEW OF THE FOLLOWING, AS THEY RELATE TO
THE PROVIDER:
PAGE 16-HOUSE BILL 26-1328
(a) CLAIMS SUBMITTED;
(b) THE PROVIDER'S POLICIES AND PROCEDURES;
( c) DRIVER AND VEHICLE CREDENTIALS;
(d) COMPLIANCE WITH STATE DEPARTMENT AND BROKER
REQUIREMENTS;
(e) TRIP RECORDS;
( f) MEMBER GRIEVANCES, COMPLAINTS, AND INCIDENTS, INCLUDING
THEIR RESOLUTION; OR
(g) OTHER DATA NECESSARY TO EVALUATE SAFETY, TIMELINESS,
AND QUALITY OF THE SERVICES PROVIDED BY THE PROVIDER.
(3) THE STATE DEPARTMENT SHALL, SUBJECT TO AVAILABLE
APPROPRIATIONS, CONDUCT AUDITS OF EACH TRANSPORTATION BROKER AT
LEAST ANNUALLY. THE DEPARTMENT MAY USE THIRD-PARTY CONTRACTORS
TO CONDUCT AUDITS OF TRANSPORTATION BROKERS. AN AUDIT OF A
TRANSPORTATION BROKER MAY INCLUDE A REVIEW OF THE BROKER'S:
(a) POLICIES AND PROCEDURES;
(b) TRIP DISTRIBUTION AMONG TRANSPORTATION PROVIDERS,
INCLUDING ANALYSIS BY GEOGRAPHY AND TRIP TYPE;
(c) COMPLIANCE WITH PROHIBITIONS ON TRIP CAPS ESTABLISHED IN
STATE DEPARTMENT RULE;
( d) COMPLIANCE WITH DRIVER, VEHICLE, AND PROVIDER
CREDENTIALING REQUIREMENTS EST AB LI SHED IN ST A TE DEPARTMENT RULE;
AND
(e) RESPONSETOMEMBERREQUESTSFORSPECIFICTRANSPORTATION
PROVIDERS, INCLUDING WHETHER THEY WERE HONORED AND, IF NOT, THE
REASON FOR DENIAL.
SECTION 6. In Colorado Revised Statutes, 25.5-5-102, amend
PAGE 17-HOUSE BILL 26-1328
(l)(m); and add (l)(n), (3), (4), (5), and (6) as follows:
25.5-5-102. Basic services for the categorically needy- mandated
services.
(1) Subject to the provisions of subsection (2) of this section and
section 25.5-4-104, the program for the categorically needy must include
the following services as mandated and defined by federal law:
(m) Federally qualified health centers; AND
(n) NONEMERGENCY MEDICAL TRANSPORTATION SERVICES, AS
REQUIRED BY 42 u.s.c. SEC. 1396a (a)(4)(A).
(3) THE STATE DEPARTMENT SHALL CLASSIFY NONEMERGENCY
MEDICAL TRANSPORTATION EXPENDITURES AS MEDICAL SERVICES FOR ALL
ELIGIBLE POPULATIONS AND SERVICES.
( 4) THE ST ATE DEPARTMENT SHALL, TO THE EXTENT PERMITTED BY
FEDERAL LAW, ENSURE THAT ALL ELIGIBLE NONEMERGENCY MEDICAL
TRANSPORTATION EXPENDITURES CLASSIFIED AS MEDICAL SERVICES RECEIVE
AVAILABLE FEDERAL FINANCIAL PARTICIPATION.
(5) ON NOVEMBER 1, 2026, AND NOVEMBER 1, 2027, THE STATE
DEPARTMENT SHALL SUBMIT A REPORT TO THE JOINT BUDGET COMMITTEE
AND THE COLORADO HEALTHCARE AFFORDABILITY AND SUSTAINABILITY
ENTERPRISE BOARD ABOUT ST ATE SA VINOS EXPECTED OR RECEIVED AS A
RESULT OF CLASSIFYING NONEMERGENCY MEDICAL TRANSPORTATION AS A
MEDICAL SERVICE. THE REPORT MUST INCLUDE, AT A MINIMUM:
(a) THE TOTAL AMOUNT OF NONEMERGENCY MEDICAL
TRANSPORTATION EXPENDITURES CLASSIFIED AS MEDICAL SERVICES;
(b) THE FEDERAL FINANCIAL PARTICIPATION AS A RESULT OF THE
CLASSIFICATION;
(c) A DESCRIPTION OF ACTIONS TAKEN TO IMPLEMENT SUBSECTION
(3) OF THIS SECTION, INCLUDING STATE PLAN AMENDMENTS, WAIVERS, OR
PROGRAM CHANGES;
PAGE 18-HOUSE BILL 26-1328
( d) IDENTIFICATION OF REMAINING NONEMERGENCY MEDICAL
TRANSPORTATION EXPENDITURES NOT YET CLASSIFIED AS MEDICAL SERVICES
AND THE BARRIERS TO THE CLASSIFICATION; AND
(e) RECOMMENDATIONS FOR ADDITIONAL STATUTORY OR
ADMINISTRATIVE CHANGES NECESSARY TO MAXIMIZE FEDERAL FINANCIAL
PARTICIPATION.
( 6) SUBSECTION ( 5) OF THIS SECTION REPEALS, EFFECTIVE JANUARY
1, 2028.
SECTION 7. In Colorado Revised Statutes, 25.5-5-202, amend (1)
introductory portion; and repeal (2) as follows:
25.5-5-202. Basic services for the categorically needy -optional
services - repeal.
(1) Subject to the provisions of subsection (2) of this section, The
following are services for which federal financial participation is available
and that Colorado has selected to provide as optional services under the
medical assistance program:
(2) In addition to the set vices described in subsection (I) of this
section and subject to continued federal financial participation, Color ado
has selected to provide transportation set vices as an administ1ative cost.
SECTION 8. Appropriation - adjustments to 2026 long bill.
(1) Except as provided in subsection (3) of this section, to implement this
act, appropriations made in the annual general appropriation act for the
2026-27 state fiscal year to the department of health care policy and
financing for medical and long-term care services for Medicaid eligible
individuals are adjusted as follows:
(a) The general fund appropriation is decreased by $76,639, which
is subject to the "(M)" notation as defined in the annual general
appropriation act for the same fiscal year; and
(b) The appropriation from the healthcare affordability and
sustainability hospital provider fee cash fund created in section
25.5-4-402.4 (5)(a), C.R.S., is decreased by $20,941,853.
PAGE 19-HOUSE BILL 26-1328
(2) The decrease of the appropriations in subsection (1) of this
section is based on the assumption that the anticipated amount of federal
funds received for the 2025-26 state fiscal year by the department of health
care policy and financing for medical and long-term care services for
Medicaid eligible individuals will increase by $21,018,492.
(3) Subsection (1) of this section does not require a reduction of an
appropriation in the annual general appropriation act to the department of
health care policy and financing for the 2026-27 state fiscal year for medical
and long-term care services for Medicaid eligible individuals if:
(a) The amount of the general fund appropriation made is less than
the amount of the adjustment required in subsection (l)(a) of this section;
(b) The amount of the appropriation from the healthcare
affordability and sustainability hospital provider fee cash fund is less than
the amount of the adjustment required in subsection (l)(b) of this section;
or
( c) The annual general appropriation act for the 2026-27 state fiscal
year does not include an appropriation to the department of health care
policy and financing for medical and long-term care services for Medicaid
eligible individuals.
SECTION 9. Effective date. This act takes effect July 1, 2026;
except that section 8 of this act takes effect only if the annual general
appropriation act for the 2026-27 state fiscal year becomes law, in which
case section 8 takes effect upon the effective date of this act or of the annual
general appropriation act for state fiscal year 2026-27. whichever is later.
SECTION 10. Safety clause. The general assembly finds,
determines, and declares that this act is necessary for the immediate
preservation of the public peace, health, or safety or for appropriations for
PAGE 20-HOUSE BILL 26-1328
the support and maintenance of the departments of the state and state
institutions.
Jul~
SPEAKER OF THE HOUSE
OF REPRESENTATIVES
v~ ~
Vanessa Reilly
CHIEF CLERK OF THE HOUSE
OF REPRESENTATIVES
PRESIDENT OF
THE SENATE
Esther van Mourik
SECRETARY OF
THE SENATE
APPROVED 0V1 T\tnKSc-lhl '3~ 4h- ~ o...+ l2!'30f»­
(D te and Time)
PAGE 21-HOUSE BILL 26-1328