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SB00478 • 2026

AN ACT CONCERNING CONSUMER SAFEGUARDS FOR LONG-TERM CARE POLICIES.

AN ACT CONCERNING CONSUMER SAFEGUARDS FOR LONG-TERM CARE POLICIES.

Passed Legislature

This bill passed both chambers and reached final enrollment, even if later executive action is not shown here.

Sponsor
Human Services Committee
Last action
2026-05-26
Official status
Transmitted by Secretary of the State to Governor
Effective date
Not listed

Plain English Breakdown

The official source material does not provide specific details on enforcement mechanisms beyond investigations, so this information was removed from 'what_it_does'.

Consumer Protection for Long-Term Care Policies

This act sets rules to protect consumers when buying long-term care insurance by requiring companies to meet certain financial standards and report regularly.

What This Bill Does

  • Requires insurance companies to have a minimum loss ratio of 60% for individual long-term care policies, meaning at least 60 cents out of every dollar in premiums must go towards claims.
  • Prohibits insurance companies from increasing rates by more than 20% without spreading the increase over three years and giving policyholders options to reduce benefits or switch to a minimum set of affordable benefit options.
  • Requires annual reports on losses for long-term care policies, which will be reviewed by state officials and shared with relevant committees in the General Assembly.

Who It Names or Affects

  • Insurance companies that offer long-term care insurance policies
  • Consumers who purchase long-term care insurance

Terms To Know

Loss Ratio
The percentage of premium dollars paid out in claims and expenses.

Limits and Unknowns

  • Details about how the commissioner will enforce these rules are not fully explained.
  • The exact impact on long-term care insurance costs and availability is uncertain.

Bill History

  1. 2026-05-26 Connecticut General Assembly

    Transmitted to the Secretary of State

  2. 2026-05-26 Connecticut General Assembly

    Transmitted by Secretary of the State to Governor

  3. 2026-05-19 LCO

    Public Act 26-93

  4. 2026-05-05 Connecticut General Assembly

    House Adopted Senate Amendment Schedule A

  5. 2026-05-05 Connecticut General Assembly

    House Passed as Amended by Senate Amendment Schedule A

  6. 2026-05-05 Connecticut General Assembly

    In Concurrence

  7. 2026-05-01 Connecticut General Assembly

    Favorable Report, Tabled for the Calendar, House

  8. 2026-05-01 Connecticut General Assembly

    House Calendar Number 556

  9. 2026-04-30 Connecticut General Assembly

    Senate Adopted Senate Amendment Schedule A 5414

  10. 2026-04-30 Connecticut General Assembly

    Senate Rejected Senate Amendment Schedule B 5427

  11. 2026-04-30 Connecticut General Assembly

    Senate Passed as Amended by Senate Amendment Schedule A

  12. 2026-04-30 Connecticut General Assembly

    Rules Suspended, Transmitted to the House

  13. 2026-04-02 LCO

    Reported Out of Legislative Commissioners' Office

  14. 2026-04-02 Connecticut General Assembly

    Favorable Report, Tabled for the Calendar, Senate

  15. 2026-04-02 Connecticut General Assembly

    Senate Calendar Number 257

  16. 2026-04-02 LCO

    File Number 370

  17. 2026-03-27 LCO

    Referred to Office of Legislative Research and Office of Fiscal Analysis 04/01/26 5:00 PM

  18. 2026-03-20 LCO

    Filed with Legislative Commissioners' Office

  19. 2026-03-19 HS

    Joint Favorable

  20. 2026-03-13 Connecticut General Assembly

    Public Hearing 03/17

  21. 2026-03-11 Connecticut General Assembly

    Referred to Joint Committee on Human Services

Official Summary Text

To establish consumer safeguards for purchases of long-term care insurance policies.

Current Bill Text

Read the full stored bill text
Substitute Senate Bill No. 478

Public Act No. 26-93

AN ACT CONCERNING CONSUMER SAFEGUARDS FOR LONG -
TERM CARE POLICIES.
Be it enacted by the Senate and House of Representatives in General
Assembly convened:

Section 1. Subsection (b) of section 38a -501 of the general statutes is
repealed and the following is substituted in lieu thereof (Effective July 1,
2026):
(b) (1) No insurance company, fraternal benefit society, hospital
service corporation, medical service corporation or health care center
may deliver or issue for delivery any long -term care policy that has a
loss ratio of less than sixty per cent for any individua l long-term care
policy. An issuer shall not use or change premium rates for a long-term
care policy unless the rates have been filed with and approved by the
commissioner. Any rate filings or rate revisions shall demonstrate that
anticipated claims in relation to premiums when combined with actual
experience to date can be expected to comply with the loss ratio
requirement of this section. A rate filing shall include the factors and
methodology used to estimate irrevocable trust values if the polic y
includes an option for the elimination period specified in subdivision
(1) of subsection (a) of this section.
(2) An issuer shall file an annual report, not later than May first, with
Substitute Senate Bill No. 478

Public Act No. 26-93 2 of 7

the Insurance Commissioner on incurred losses and actual paid losses
for each long -term care policy issued in the state. The Insurance
Commissioner, in consultation with the Secretary of the Office of Policy
and Management, shall, not later than October 1, 2027, and annually
thereafter, file a report, in accordance with the provisions of section 11-
4a, with the joint standing committees of the General Assembly having
cognizance of matters relating to aging, human services and insurance
and real estate on th e incurred loss and actual paid loss for each long -
term care policy in the past three calendar years. Such report shall state
which policies have been precertified pursuant to section 38a-475. Data
in such report shall be aggregated and deidentified. The I nsurance
Department shall include a link to the report on the Insurance
Department's Internet web site, and the Secretary of the Office of Policy
and Management shall include a link to the report on the Internet web
site of the Office of Policy and Management.
(3) Not later than July 1, 2027, the Insurance Commissioner, in
consultation with the Secretary of the Office of Policy and Management,
may file a report, in accordance with the provisions of section 11-4a and
within available appropriations, with the join t standing committees of
the General Assembly having cognizance of matters relating to aging,
human services and insurance and real estate on the feasibility and
effect on access to long -term care insurance (A) of a requirement that
issuers of long -term ca re insurance policies provide policyholders an
opportunity to cancel such insurance and obtain full refunds of any
premiums paid since the start of the policies whenever such issuer files
for rate increases that exceed the rate of inflation; (B) the level of rate
increases that can be approved by the Insurance Commissioner if any
insurance company, fraternal benefit society, hospital service
corporation, medical service corporation or health care center is
required to include, as part of any long -term care policy rate increase
request; and (C) information related to the reinsurance market in the
state, including any recent impacts the reinsurance market has had on
Substitute Senate Bill No. 478

Public Act No. 26-93 3 of 7

the availability and cost of long -term care insurance policies and the
economic impact to the state. Data in such report shall be aggregated
and deidentified.
[(2)] (4) (A) Any insurance company, fraternal benefit society,
hospital service corporation, medical service corporation or health care
center that files a rate filing for an increase in premium rates for a long-
term care policy that is for twenty per cent or more shall spread the
increase over a period of not less than three years and not file a rate filing
for an increase in premium rates for the long -term care policy during
the period chosen. Such company, society, corporation or center shall
use a periodic rate increase that is actuarially equivalent to a single rate
increase and a current interest rate for the period chosen.
(B) Prior to implementing a premium rate increase, each such
company, society, corporation or center shall:
(i) Notify its policyholders of such premium rate increase and make
available to such policyholders the additional choice of reducing the
policy benefits to reduce the premium rate or electing coverage that
reflects the minimum set of affordable benefit options developed by the
commissioner pursuant to section 38a -475a. Such notice shall include a
description of such policy benefit reductions and minimum set of
affordable benefit options. The premium rates for any benefit reductions
shall be based on the new premium rate schedule;
(ii) Provide policyholders not less than thirty calendar days to elect a
reduction in policy benefits or coverage that reflects the minimum set of
affordable benefit options developed by the commissioner pursuant to
section 38a-475a; and
(iii) Include a statement in such notice that if a policyholder fails to
elect a reduction in policy benefits or coverage that reflects the
minimum set of affordable benefit options developed by the
Substitute Senate Bill No. 478

Public Act No. 26-93 4 of 7

commissioner pursuant to section 38a -475a by the end of the notice
period and has not cancelled the policy, the policyholder will be deemed
to have elected to retain the existing policy benefits.
Sec. 2. Section 38a -501 of the general statutes is amended by adding
subsection (i) as follows (Effective July 1, 2026):
(NEW) (i) (1) Whenever the Insurance Commissioner has reason to
believe that any insurance company, fraternal benefit society, hospital
service corporation, medical service corporation or health care center is
operating in violation of the provisions of this section, the commissioner
shall have the power to conduct an investigation pursuant to section
38a-16.
(2) If, upon investigation, the commissioner determines that an
insurance company, fraternal benefit society, hospital service
corporation, medical service corporation or health care center has
violated the provisions of this section, the commissioner may, following
a hearing in accordance with section 38a -16, order a corrective action
plan, impose administrative remedies or issue a penalty upon such
insurer in accordance with section 38a-2.
(3) At any time prior to the conclusion of a hearing being held
pursuant to subdivision (2) of this subsection, the commissioner may
permit an insurance company, fraternal benefit society, hospital service
corporation, medical service corporation or health care center to submit
a corrective action plan for the commissioner's approval.
(4) The commissioner may refer any suspected violations of this
section to the Attorney General for consideration of further remedies as
may be available under state or federal law.
Sec. 3. Subsection (b) of section 38a -528 of the general statutes is
repealed and the following is substituted in lieu thereof (Effective July 1,
2026):
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(b) (1) No insurance company, fraternal benefit society, hospital
service corporation, medical service corporation or health care center
may deliver or issue for delivery any long-term care policy or certificate
that has a loss ratio of less than sixty -five per cent for any group long -
term care policy. An issuer shall not use or change premium rates for a
long-term care policy or certificate unless the rates have been filed with
the commissioner. Deviations in rates to reflect policyholder experience
shall be permitted, provided each policy form shall meet the loss ratio
requirement of this section. Any rate filings or rate revisions shall
demonstrate that anticipated claims in relation to premiums when
combined with actual experience to date can be expected to comply with
the loss ratio requirement of this section. On an annual basis, an insurer
shall submit to the commissioner an actuarial certification of the
insurer's continuing compliance with the loss ratio requirement of this
section. Any rate or rate revision may be disapproved if the
commissioner determines that the loss ratio requirement will not be met
over the lifetime of the policy form using reasonable assumptions.
(2) An issuer shall file an annual report, not later than May first, with
the Insurance Commissioner on incurred losses and actual paid losses
for each long -term care policy issued in the state. The Insurance
Commissioner, in consultation with the Secretary of the Office of Policy
and Management, shall, not later than October 1, 2027, and annually
thereafter, file a report, in accordance with the provisions of section 11-
4a, with the joint standing committees of the General Assembly having
cognizance of matters relating to aging, human services and insurance
and real estate on the incurred loss and actual paid loss for each long -
term care policy in the past three calendar years. Such report shall state
which policies have been precertified pursuant to section 38a-475. Data
in such report shall be aggregated and deidentified. The Insurance
Department shall include a link to the report on the Insurance
Department's Internet web site, and the Secretary of the Office of Policy
and Management shall include a link to the report on the Internet web
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site of the Office of Policy and Management.
[(2)] (3) (A) Any insurance company, fraternal benefit society,
hospital service corporation, medical service corporation or health care
center that files a rate filing for an increase in premium rates for a long-
term care policy that is for twenty per cent or more shall spread the
increase over a period of not less than three years and not file a rate filing
for an increase in premium rates for the long -term care policy during
the period chosen. Such company, society, corporation or center shall
use a periodic rate increase that is actuarially equivalent to a single rate
increase and a current interest rate for the period chosen.
(B) Prior to implementing a premium rate increase, each such
company, society, corporation or center shall:
(i) Notify its certificate holders of such premium rate increase and
make available to such certificate holders the additional choice of
reducing the policy benefits to reduce the premium rate or electing
coverage that reflects the minimum set of affordable be nefit options
developed by the commissioner pursuant to section 38a -475a. Such
notice shall include a description of such policy benefit reductions and
minimum set of affordable benefit options. The premium rates for any
benefit reductions shall be based on the new premium rate schedule;
(ii) Provide certificate holders not less than thirty calendar days to
elect a reduction in policy benefits or coverage that reflects the
minimum set of affordable benefit options developed by the
commissioner pursuant to section 38a-475a; and
(iii) Include a statement in such notice that if a certificate holder fails
to elect a reduction in policy benefits or coverage that reflects the
minimum set of affordable benefit options developed by the
commissioner pursuant to section 38a -475a by the end of t he notice
period and has not cancelled the policy, the certificate holder will be
Substitute Senate Bill No. 478

Public Act No. 26-93 7 of 7

deemed to have elected to retain the existing policy benefits.
Sec. 4. Section 38a -528 of the general statutes is amended by adding
subsection (h) as follows (Effective July 1, 2026):
(NEW) (h) (1) Whenever the Insurance Commissioner has reason to
believe that any insurance company, fraternal benefit society, hospital
service corporation, medical service corporation or health care center is
operating in violation of the provisions of this section, the commissioner
shall have the power to conduct an investigation pursuant to section
38a-16.
(2) If, upon investigation, the commissioner determines that an
insurance company, fraternal benefit society, hospital service
corporation, medical service corporation or health care center has
violated the provisions of this section, the commissioner may, following
a hearing in accordance with section 38a -16, order a corrective action
plan, impose administrative remedies or issue a penalty upon such
insurer in accordance with section 38a-2.
(3) At any time prior to the conclusion of a hearing being held
pursuant to subdivision (2) of this subsection, the commissioner may
permit an insurance company, fraternal benefit society, hospital service
corporation, medical service corporation or health care center to submit
a corrective action plan for the commissioner's approval.
(4) The commissioner may refer any suspected violations of this
section to the Attorney General for consideration of further remedies as
may be available under state or federal law.