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CA26-0358 • 2025

Proposed Contract with Maximus US Services, Inc. to Contract No. DCHBX-2023-C-0001

Proposed Contract with Maximus US Services, Inc. to Contract No. DCHBX-2023-C-0001

Budget
Active

The official status still shows this bill as active or still awaiting another formal step.

Sponsor
at the request of the Mayor
Last action
2025-08-19
Official status
Deemed Approved
Effective date
Not listed

Plain English Breakdown

The official source material does not explicitly state that the bill requires Maximus to provide high-quality technical and enrollment support, although it is implied in the context of the contract's purpose.

Proposed Contract with Maximus US Services, Inc.

The bill proposes a contract modification allowing Maximus US Services, Inc. to continue providing operational support for the DC HealthLink Exchange Contact Center in option year three from October 1, 2025 through September 30, 2026 at a cost of $4,687,000.

What This Bill Does

  • Modifies an existing contract to allow Maximus US Services, Inc. to continue supporting the DC HealthLink Exchange Contact Center for another year.
  • Sets the period of performance from October 1, 2025 through September 30, 2026.
  • Allocates $4,687,000 for this contract modification.
  • Certifies that the funding is within the appropriated budget authority.

Who It Names or Affects

  • Maximus US Services, Inc., which will continue providing services under this contract.
  • District of Columbia residents and small businesses who use DC HealthLink for health insurance enrollment support.

Terms To Know

DC HealthLink
The District of Columbia's Affordable Care Act (ACA) marketplace where individuals and small businesses can enroll in health insurance plans.
Exchange Contact Center
A center that provides technical and enrollment support to help people sign up for health insurance through DC HealthLink.

Limits and Unknowns

  • The bill does not specify what happens if Maximus fails to meet the required standards during this period.
  • It is unclear how future budget cuts might affect funding for this contract beyond option year three.

Bill History

  1. 2025-08-19 Council of the District of Columbia LIMS

    Retained by the Council with comments from the Committee on Health

  2. 2025-08-18 Council of the District of Columbia LIMS

    CA26-0358 Introduced by Chairman Mendelson at Office of the Secretary

Official Summary Text

Proposed Contract with Maximus US Services, Inc. to Contract No. DCHBX-2023-C-0001

Current Bill Text

Read the full stored bill text
MURIELBOWSERMAYOR
August18,2025
Honorable PhilMendelson
Chairman
Council of the Districtof Columbia
JohnA.WilsonBuilding1350 PennsylvaniaAvenue, NW, Suite504
Washington, DC 20004
DearChairmanMendelson:
Pursuanttosection451oftheDistrictofColumbiaHomeRuleAct(D.C.OfficialCode§1-204.51)andsection202oftheProcurementPracticesReformActof2010(D.C.OfficialCode§2-352.02),enclosedforconsiderationandapprovalbytheCounciloftheDistrictofColumbiaisproposedModificationNo,M013toContractNo.DCHBX-2023-C-0001withMaximusUSServices,Inc.(“Maximus”)toexerciseoptionyearthreeintheamountof$4,687,000.TheperiodofperformanceisfromOctober1,2025,throughSeptember30,2026.
Undertheproposedmodification,MaximuswillcontinuetoprovideoperationalsupportneededforasuccessfulExchangeContactCenter,throughwhichDistrictresidentsandsmallbusinessesreceivequalitytechnicalandenrollmentsupportforDC HealthLink.

Myadministrationisavailabletodiscussanyquestionsyoumayhaveregardingtheproposedcontractmodification.Inordertofacilitatearesponsetoanyquestionsyoumayhave,pleasehaveyourstaffcontactKennethWallington,ContractingOfficer,DC HealthBenefitExchangeAuthority,at(202)679-5952.
1lookforwardtotheCouncil’sfavorableconsiderationofthiscontractmodification.

Pursuant to section 202(c-3) of the Procurement Practices Reform Act of 2010, as amended,
D.C. Official Code § 2-352.02(c-3), the following contract summary is provided:

COUNCIL CONTRACT SUMMARY
(Options)

(A) Contract Number: DCHBX-2023-C-0001

Proposed Contractor: Maximus US Services, Inc.

Contract Amount (Option Period): $4,687,000.00 (Option Year Three)

Term of Contract: October 1, 2025, through September 30, 2026

Type of Contract: Fixed-Price with Equitable Adjustment

(B) Identifying number of the underlying contract, including the identifiers assigned to the
underlying contract by the Council for the base period and any subsequent option
periods:

Legislation Number: CA24-0495 (Base Year)
Legislation Number: CA25-0265 (Option Year One)
Legislation Number: CA25-958 (Option Year Two)

(C) A statement that Citywide Clean Hands database indicates that the proposed
contractor is current with its District taxes. If the Citywide Clean Hands Database
indicates that the proposed contractor is not current with its District taxes, either: (1) a
certification that the contractor has worked out and is current with a payment
schedule approved by the District; or (2) a certification that the contractor will be
current with its District taxes after the District recovers any outstanding debt as
provided under D.C. Official Code § 2-353.01(b):

The Citywide Clean Hands database indicates that the proposed contractor is IN compliance
with OTR & DOES taxes as of August 4, 2025.

(D) A statement that the proposed contract is within the appropriated budget authority for
the agency for the fiscal year and is consistent with the financial plan and budget
adopted in accordance with D.C. Official Code §§ 47-392.01 and 47-392.02:

The Agency Fiscal Officer has certified in the attached funding certification memorandum
that funding for $4,687,000.00 is available within the appropriate budget authority for the
agency for fiscal year 2026.

1101 4th Street, SW
Washington, DC 20024
Date of Notice: August 4, 2025 L0014559450Notice Number:
FEIN: **-***7682
Case ID: 18748703
Government of the District of Columbia
Office of the Chief Financial Officer
Office of Tax and Revenue
MAXIMUS US SERVICES, INC.
1600 TYSONS BOULEVARD FL 12TH - TAX DEPT.
MCLEAN VA 22102-4893
Branch Chief, Collection and Enforcement Administration
Authorized By Melinda Jenkins
To validate this certificate, please visit MyTax.DC.gov. On the MyTax DC homepage, click the
“Validate a Certificate of Clean Hands” hyperlink under the Clean Hands section.
CERTIFICATE OF CLEAN HANDS
As reported in the Clean Hands system, the above referenced individual/entity has no outstanding
liability with the District of Columbia Office of Tax and Revenue or the Department of Employment
Services. As of the date above, the individual/entity has complied with DC Code § 47-2862, therefore
this Certificate of Clean Hands is issued.
TITLE 47. TAXATION, LICENSING, PERMITS, ASSESSMENTS, AND FEES
CHAPTER 28 GENERAL LICENSE
SUBCHAPTER II. CLEAN HANDS BEFORE RECEIVING A LICENSE OR PERMIT
D.C. CODE § 47-2862 (2006)
§ 47-2862 PROHIBITION AGAINST ISSUANCE OF LICENSE OR PERMIT
1101 4th Street SW, Suite W270, Washington, DC 20024/Phone: (202) 724-5045/MyTax.DC.gov
COPY
GOVERNMENT OF THE DISTRICT OF COLUMBIA
DC HealthBenefitExchangeAuthority
xk
esra
aaOfficeoftheAgencyChiefFinancialOfficer
MEMORANDUM
TO: KennethWallington
THRU:
FROM:
DATE:
SUBJECT:
ContractingOfficerHealthBenefitExchangeAuthority(HBX)
: . DigtalysignedDeliciaV.MooreDeliciaV.— Datalsgned>yAssociateChiefFinancialOfficer ate:2025.08.06
Human SupportSEOA@OER ster 19:47:09-04'00"
MarjorieV.Edmonds MarjorieV, elroy,
AgencyChiefFinancialOfficer Edmonds oreassricssHealth Benefit Exchange Authority oon
August6,2025
CertificationofFunding AvailabilityforOption Year 3 forMaximus
(ContractDCHBX-2023-C-0001)
‘TheOfficeoftheChiefFinancialOfficerherbycertifiesthattheHBX portion,$4,214,014.40,
listedinthetablebelow,isincludedintheDistrict’sBudgetandFinancialPlantobesubmitted
toCongressbytheChairmanoftheCounciltotheSpeakeroftheHouseof Representativesfor
FiscalYear2026.

‘Agency PeriodofPerformance Allocation
HBX 10/01/2025— 09/30/2026 $4,214,014.40
HBX (MA Agreement) 10/01/2025— 09/30/2026 472,985.60
Total: $4,687,000.00
UponapprovalbyCongressoftheDistrict’sBudgetandFinancialPlan,thesefundswillbe
sufficienttopayforfeesandcostsassociatedwiththeContract.Inaddition,$472,985.60ofthe
contractwillbefundedsubjecttotheapprovaloftheFY26partnershipagreementbetweenHBX
andtheMassachusettsHealthConnector.ThereisnofiscalimpactassociatedwiththeContract.
Ifyouhavefurtherquestions,pleasecontactMarjorieEdmonds,HealthBenefitsExchange
AuthorityChiefFinancialOfficerat(202)503-5272.

1225TStreet,N.W.,Washington,D.C.20005(202)715-7576FAX(202)730-1658

HBXDC HealthBenefit
ExchangeAuthority
LEGAL SUFFICIENCY MEMt

TO: Kenneth WallingtonContractingOfficer
FROM: BrianK. FlowersGeneralCounsel
DATE: August 11,2025
SUBJECT: Legal SufficiencyReviewof ContractNo. DCHBX-2023-C-0001 with Maximus US
Services,Inc.

Theproposedactionistoexerciseoptionyear3ofthesubjectcontractintheamountof$4,687,000tocontinuetooperateanExchangeContactCenter(ECC)thatprovideshighqualitycustomerservice,includingtechnicalandenrollmentsupport,toindividualsandsmallbusinessesobtaininghealthinsurancethroughDC HealthLink,theDistrict’sAffordableCareAct(ACA)marketplace.TheECCrolesandresponsibilitiesarespecifiedintheAffordableCareActandtheHeathBenefitExchangeAuthorityEstablishmentActof2011.'ThecontractorwillprovideallthenecessaryoperationalsupportneededforasuccessfulECC,MaximusUSServices,Inc.,willworkcloselywithHBX to
continuouslyimprovethequalityofinformationandservicesprovidedtoDistrictresidentsandsmallbusinesses.

ThisistoCertifythatthisOfficehasreviewedtheabove-referencedlegislationandhasfoundittobelegallysufficient.Ifyouhaveanyquestionsregardingthiscertification,pleasedonothesitatetocontactmeat(202)812.8444.

' EffectiveMarch2,2012(D.C.Law19-94;D.C.OfficialCode§31-3171.01etseq.)..
1225EyeStreet,NW, Suite400,Washington,DC 20005
(X)
X
C. This is a supplemental agreement to the above-numbered contract/order for
2. U.S. Department of Labor Wage Determination No: 2015-4281, Revision 33, dated 4/25/2025 is hereby incorporated.
(Signature of person authorized to sign)
Except as provided herein, all terms and conditions of the document referenced in Item (9A or 10A) remain unchanged and in full force and effect
Kenneth Wallington
(Signature of Contracting Officer)
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
1. Contract Number Page of Pages
DCHBX-2023-C-0001 1
date, etc.)
1
DC Benefit Exchange Authority
X
E. IMPORTANT: Contractor is not,
Exercise Option Year Three
is required to sign this document and return
B. The above numbered contract/order is modified to reflect the administrative changes (such as changes in paying office, appropriation
5. Solicitation Caption3. Effective Date 4. Requisition/Purchase Request No.2. Amendment/Modification Number
Exchange Contact Center
6. Issued By: Code
M013 1-Oct-25
8. Name and Address of Contractor (No. Street, city, country, state and ZIP Code) 9A. Amendment of Solicitation No.
7. Administered By (If other than line 6)
Washington, DC 20005
202/741-0846
1225 "I" Street, NW., 4th Floor
Maximus US Services, Inc. 9B. Dated (See Item 11)
1600 Tysons Blvd, Suite 1400
Mclean, VA 22102 10A. Modification of Contract/Order No.
Attn: Artencia Hawkins Bell DCHBX-2023-C-0001
703/251-8500 10B. Dated (See Item 13)
Code Facility 19-May-22
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the
amendment number. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS
PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change
an offer already submitted, such change may be made by letter or fax, provided each letter or telegram makes reference to the
solicitation and this amendment, and is received prior to the opening hour and date specified.
12. Accounting and Appropriation Data (If Required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14
1 copies to the issuing office.
A. This is a change order is issued pursuant to the contract.
D. Other (Specify type of modification and authority)
14. Description of amendment/modification (Organized by UCF Section headings, including solicitation/contract subject matter where feasible.)
16B. District of Columbia 16C. Date Signed
Contract No.: DCHBX-2023-C-0001 is hereby being modified as follows:
1. In accordance with Section D.2 of the contract, Option Year Three is hereby exercised for the period of October 1, 2025,
through September 30, 2026, in the amount of $4,687,000.00.
15B. Name of Contractor 15C. Date Signed
15A. Name and Title of Signer (Type or print)
MOD# M001- CA Reassigment
MOD# M002- Equitable Adjustment $11,979.65
Total Contract Value $17,134,768.50
MOD# M006- Base Year ceiling increase $107,221.00
16A. Name of Contracting Officer
MOD# M012- Add BHP
MOD# M003- Contract ceiling increase $3,494.96
MOD# M007- Correction to MOD# M002 -$30.00
MOD# M008- Contract ceiling increase $12,065.21
MOD# M005- Contract Option Year One 10/1/2023- 9/30/2024 $5,552,535.00
MOD# M004- Contract ceiling increase $865,268.18
MOD# M013- Contract Option Tear Three 10/1/2025- 9/30/2026 $4,687,000.00
CONTRACT RECAP
Base Year 10/1/2022- 9/30/2023 $3,435,708.66
MOD# M009- Administrative
MOD# M010- Option Year One contract decrease -$1,603,210.67
MOD# M011- Contract Option Year Two 10/1/2024- 9/30/2025 $4,062,736.51