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MURIEL BOWSER
MAYOR
September 9, 2025
Honorable Phil Mendelson
Chairman
Council of the District of Columbia
John A. Wilson Building
1350 Pennsylvania Avenue, NW, Suite 504
Washington, DC 20004
Dear Chairman Mendelson:
Pursuant to section 451 of the District of Columbia Home Rule Act (D.C. Official Code § 1-
204.51) and section 202 of the Procurement Practices Reform Act of 2010 (D.C. Official Code §
2-352.02), enclosed for consideration and approval by the Council of the District of Columbia is
proposed Contract No. CW128225 with Carahsoft Technology Corporation (Carahsoft) in the
not-to-exceed amount of $2,471,217.26. The period of performance is from September 23, 2025,
through September 15, 2026.
Under the proposed contract, Carahsoft will provide a variety of Salesforce licenses in support of
DC Health’s critical business applications, processes and operations. This licensure is the core
and critical cloud application development platform used for automation of business processes,
transformation and modernization initiatives, data collection, analytics and reporting in support
of DC Health’s strategic plan, and mission.
My administration is available to discuss any questions you may have regarding the proposed
contract. In order to facilitate a response to any questions you may have, please have your staff
contact Marc Scott, Chief Operating Officer, Office of Contracting and Procurement, at (202)
724-8759.
I look forward to the Council’s favorable consideration of this contract.
Sincerely,
Muriel Bowser
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GOVERNMENT OF THE DISTRICT OF COLUMBIA
Office of Contracting and Procurement
Pursuant to section 202(c) of the Procurement Practices Reform Act of 2010, as amended, D.C.
Official Code § 2-352.02(c), the following contract summary is provided:
COUNCIL CONTRACT SUMMARY
(A) Contract Number: CW128225
Proposed Contractor: Carahsoft Technology Corporation (Carahsoft)
Proposed Contractor’s Principals: Jonathan Cavero
Account Manager DC
Catie Saylor, Director of Program Management
Tina Chiao, Sr. Director
Kirstina Smith, Contracts Director
Contract Amount: Not-to-exceed (NTE) $2,471,217.26
Unit and Method of Compensation: Per License Fixed Fee
Term of Contract: September 23, 2025, through September 15, 2026
Type of Contract: Requirements Contract
Source Selection Method: Cooperative Agreement
(B) For a contract containing option periods, the contract amount for the base period and for
each option period. If the contract amount for one or more of the option periods differs from
the amount for the base period, provide an explanation of the reason for the difference:
Base Period Amount: NTE $2,471,217.26
(C) The goods or services to be provided, the methods of delivering goods or services, and any
significant program changes reflected in the proposed contract:
The District of Columbia Office of Contracting and Procurement, on behalf of the Department of
Health (DC Health) is entering into an cooperative agreement with Carahsoft in support of critical
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business applications, processes and operations. This licensure is the core and critical cloud
application development platform used for automation of business processes, transformation and
modernization initiatives, data collection, analytics and reporting in support of DC Health’s
strategic plan, and mission.
(D) The selection process, including the number of offerors, the evaluation criteria, and the
evaluation results, including price, technical or quality, and past performance components:
The Contracting Officer determined it to be in the best interest of the District to use the cooperative
agreement procurement method to satisfy DC Health’s requirement to provide Salesforce licenses.
The DC Official Code Section 2-354.11 authorizes the Chief Procurement Officer to participate in,
sponsor, conduct, or administer cooperative purchasing agreements in any state, county or
municipal jurisdiction for the purpose of procuring supplies and services.
The State of Utah competitively procured Salesforce licensing services through the National
Association of State Procurement Officials cooperative agreement bidding and selection process,
Contract No. AR2472.
(E) A description of any bid protest related to the award of the contract, including whether the
protest was resolved through litigation, withdrawal of the protest by the protestor, or
voluntary corrective action by the District. Include the identity of the protestor, the grounds
alleged in the protest, and any deficiencies identified by the District as a result of the protest:
None
(F) A description of any other contracts the proposed contractor is currently seeking or holds
with the District:
Carahsoft currently holds approximately 22 contracts with the District, including software licenses
and cloud-based products and services.
(G) The background and qualifications of the proposed contractor, including its organization,
financial stability, personnel, and performance on past or current government or private
sector contracts with requirements similar to those of the proposed contract:
Carahsoft is currently providing services to the satisfaction of the District based on current and
previous contracts with DC Health.
Carahsoft has demonstrated through past performance reports that their organization has the history,
organizational and technical experience, including the key personnel required to successfully meet
the requirements of the contract. Likewise, it has been determined that the contractor maintains the
financial resources, accounting, and operational controls to successfully fulfill the District’s
requirement. The contractor has been determined responsible in accordance with the District’s
standards of responsibility.
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(H) A summary of the subcontracting plan required under section 2346 of the Small, Local, and
Disadvantaged Business Enterprise Development and Assistance Act of 2005, as amended,
D.C. Official Code § 2-218.01 et seq. (“Act”), including a certification that the subcontracting
plan meets the minimum requirements of the Act and the dollar volume of the portion of the
contract to be subcontracted, expressed both in total dollars and as a percentage of the total
contract amount:
The subcontracting plan requirement is not applicable for a Cooperative Agreement.
(I) Performance standards and the expected outcome of the proposed contract:
The performance standards are governed by the specified requirements of the contract. The expected
outcome of the contract is to provide Salesforce licenses in support of DC Health’s strategic plan,
and mission.
(J) The amount and date of any expenditure of funds by the District pursuant to the contract
prior to its submission to the Council for approval:
None
(K) A certification that the proposed contract is within the appropriated budget authority for the
agency for the fiscal year and is consistent with the financial plan and budget adopted in
accordance with D.C. Official Code §§ 47-392.01 and 47-392.02:
The Agency Fiscal Officer certified that funding in the NTE amount of $2,471,217.26 is available
to support the contract.
(L) A certification that the contract is legally sufficient, including whether the proposed
contractor has any pending legal claims against the District:
The contract has been reviewed by the Office of the Attorney General and found to be legally
sufficient. The contractor has no pending legal claims against the District.
(M) A certification that the Citywide Clean Hands database indicates that the proposed contractor
is current with its District taxes. If the Citywide Clean Hands Database indicates that the
proposed contractor is not current with its District taxes, either: (1) a certification that the
contractor has worked out and is current with a payment schedule approved by the District;
or (2) a certification that the contractor will be current with its District taxes after the District
recovers any outstanding debt as provided under D.C. Official Code § 2-353.01(b):
The Citywide Clean Hands database certified that the contractor is current with its District taxes.
(N) A certification from the proposed contractor that it is current with its federal taxes, or has
worked out and is current with a payment schedule approved by the federal government:
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The contractor has self-certified, via the Bidder Offeror Certification form, that it is current with its
federal taxes.
(O) A certification that the proposed contractor has been determined not to violate section 334a of
the Board of Ethics and Government Accountability Establishment and Comprehensive
Ethics Reform Amendment Act of 2011, D.C. Official Code § 1-1163.34a; and (2) A
certification from the proposed contractor that it currently is not and will not be in violation
of section 334a of the Board of Ethics and Government Accountability Establishment and
Comprehensive Ethics Reform Amendment Act of 2011, D.C. Official Code § 1-1163.34a:
The contractor has certified, via the Bidder Offeror Certification form, that it is (1) not in violation
of section 334a of the Board of Ethics and Government Accountability Establishment and
Comprehensive Ethics Reform Amendment Act of 2011, D.C. Official Code § 1-1163.34a; and (2)
currently is not and will not be in violation of section 334a of the Board of Ethics and Government
Accountability Establishment and Comprehensive Ethics Reform Amendment Act of 2011, D.C.
Official Code § 1-1163.34a.
(P) The status of the proposed contractor as a certified local, small, or disadvantaged business
enterprise as defined in the Small, Local, and Disadvantaged Business Enterprise
Development and Assistance Act of 2005, as amended; D.C. Official Code § 2-218.01 et seq.:
The contractor is not a certified local, small or disadvantaged business enterprise.
(Q) Other aspects of the proposed contract that the Chief Procurement Officer considers
significant:
None
(R) A statement indicating whether the proposed contractor is currently debarred from providing
services or goods to the District or federal government, the dates of the debarment, and the
reasons for debarment:
The contractor does not appear on the Office of Inspector General Exclusions Database, the Federal
Excluded Parties List or the District’s list of Debarred and Suspended Contractors.
(S) Any determination and findings issues relating to the contract’s formation, including any
determination and findings made under D.C. Official Code § 2-352.05 (privatization
contracts):
Determination and Findings for a Cooperative Agreement, dated July 28, 2025
Determination and Findings for Contractor’s Responsibility, dated July 28, 2025
Determination and Findings for Price Reasonableness, dated July 28, 2025
(T) Where the contract, and any amendments or modifications, if executed, will be made
available online:
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www.ocp.dc.gov
(U) Where the original solicitation, and any amendments or modifications, will be made available
online:
Not applicable
1101 4th Street, SW
Washington, DC 20024
Date of Notice: July 11, 2025 L0014370705Notice Number:
FEIN: **-***9693
Case ID: 18655807
Government of the District of Columbia
Office of the Chief Financial Officer
Office of Tax and Revenue
CARAHSOFT TECHNOLOGY CORPORATION
11493 SUNSET HILLS RD STE 100
RESTON VA 20190-5509
Branch Chief, Collection and Enforcement Administration
Authorized By Melinda Jenkins
To validate this certificate, please visit MyTax.DC.gov. On the MyTax DC homepage, click the
“Validate a Certificate of Clean Hands” hyperlink under the Clean Hands section.
CERTIFICATE OF CLEAN HANDS
As reported in the Clean Hands system, the above referenced individual/entity has no outstanding
liability with the District of Columbia Office of Tax and Revenue or the Department of Employment
Services. As of the date above, the individual/entity has complied with DC Code § 47-2862, therefore
this Certificate of Clean Hands is issued.
TITLE 47. TAXATION, LICENSING, PERMITS, ASSESSMENTS, AND FEES
CHAPTER 28 GENERAL LICENSE
SUBCHAPTER II. CLEAN HANDS BEFORE RECEIVING A LICENSE OR PERMIT
D.C. CODE § 47-2862 (2006)
§ 47-2862 PROHIBITION AGAINST ISSUANCE OF LICENSE OR PERMIT
1101 4th Street SW, Suite W270, Washington, DC 20024/Phone: (202) 724-5045/MyTax.DC.gov
2201 Shannon Place S.E. 4th 20 -5955
Department of Health
MEMORANDUM
Government of the District of Columbia
Office of the Chief Financial Officer
TO: Nancy Hapeman
Chief Procurement Officer
Office of Contracting and Procurement
THRU: Delicia V. Moore
Associate Chief Financial Officer
Human Services Support Cluster
FROM:
DATE:
Adreana Deane
Agency Fiscal Officer
Department of Health
July 28, 2025
SUBJECT: Certification of Funding Availability for Carahsoft Technology Corporation, Contract
#CW128225
The Office of the Chief Financial Officer hereby certifies that the sum of $2,471,217.26 is included in the
5 to fund the costs associated with the Department of
Health contract with Carahsoft Technology Corporation to renew its Salesforce Licensing in support of critical
business applications, processes and operations. This certification supports the Carahsoft Technology Corporation
contract during the period from September 23, 2025 to September 15, 2026. The fund allocation is as follows:
Vendor: Carahsoft Technology Corporation Contract #: CW128225
Fiscal Year 2025 Funding Period: 09/23/2025 to 09/30/2025
FY Agency
Code
Fund Program Cost
Center
Account Award Project Task/Sub
task
Amount
2025 HC0 4020002 100071 70086 7132001 2001770 200828 10.40 $2,471,217.26
FY 2025 Contract Total: $2,471,217.26
There is no fiscal impact associated with the contract.
Should you have any questions, please contact me at 202-442-9222.
for
400 6th Street NW, Suite 9100, Washington, DC 20001 (202) 727-3400
GOVERNMENT OF THE DISTRICT OF COLUMBIA
Office of the Attorney General
ATTORNEY GENERAL
BRIAN L. SCHWALB
Commercial Division
MEMORANDUM
TO: Tomás Talamante
Director
Office of Policy and Legislative Affairs
FROM: Robert Schildkraut
Section Chief
Government Contracts Section
DATE: August 27, 2025
SUBJECT: Approval of Contract for Salesforce Licensing and Support
Contractor: Carahsoft Technology Corporation
Contract Number: CW128225
Contract Amount: NTE$2,471,217.26
This is to Certify that this Office has reviewed the above- referenced Contract and that we have
found it to be legally sufficient.
If you have any questions in this regard, please do not hesitate to call me at (202) 724-4018.
______________________________
Robert Schildkraut
GOVERNMENT OF THE DISTRICT OF COLUMBIA
TASK ORDER/DELIVERY ORDER FOR SERVICES
OFFEROR TO COMPLETE BLOCKS 18 & 29
1.REQUISITION NUMBER
TBD
PAGE
1 of 14
2. TASK ORDER AGREEMENT NO.
CW128225
3.Award/Effective Date
See Section 30C
4. CONTRACT NUMBER
AR2472
5. SOLICITATION NUMBER
N/A
6. SOLICITATION ISSUE DATE
N/A
7. FOR SOLICITATION INFORMATION
CONTACT:
Email:
Monica.Bailey-Delissaint@dc.gov
A. NAME
Monica Bailey Delissaint
B. TELEPHONE (No Collect Calls)
202-442-4735
8.OFFER DUE DATE:
N/A
9. ISSUED BY
Office of Contracting and Procurement
441 4th Street, NW
Washington, D.C. 20001
10. THIS ACQUISITION IS
UNRESTRICTED
DCSS %FOR
SMALL BUSINESS
SMALL DISADV. BUS.
Cooperative
Agreement/NASPO
SIC:
SIZE STANDARD:
11. DELIVERY FOR FOB
DESTINATION UNLESS
BLOCK IS MARKED
N/A
12. PAYMENT DISCOUNT TERMS
Net 30 days
13. RESERVED
14. METHOD OF SOLICITATION
RFTOB IFB RFP 2-STEP
5. CONTRACTOR / OFFEROR
Carahsoft Technology Corporation
11493 Sunset Hills Road, Suite 100
Reston, VA 20190
16. PAYMENT WILL BE MADE BY
CODE
Department of Health
2201 Shannon Place, SE
Washington, D.C. 20006
15A. DUNS CODE 15B. TAX ID NO.
17. DELIVER TO
Troy Evans
Department of Health
2201 Shannon Place, SE
Washington, D.C. 20006
18. ADMINISTERED BY
Department of Health
Office of the Director
2201 Shannon Place, SE
Washington, D.C. 20006
18A. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
Remit to:
18B. SUBMIT INVOICES TO THE VENDOR E-INVOICING PORTAL:
https://vendorportal.dc.gov/Account/Login
19
IE
M
N
O.
20
SCHEDULE OF SUPPLIES/SERVICES
21
QUANTITY
22
UNIT
23
UNIT PRICE
24
AMOUNT
Salesforce Licensing
See
Attachment
B
25. ACCOUNTING AND APPROPRIATION DATA
ENCUMBRANCE CODE: TBD
26. ESTIMATED TOTAL AWARD (FOR GOVT. USE ONLY)
$2,471,217.26
27. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ONE COPY TO
THE ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET
FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL PAGES SUBJECT
TO THE TERMS AND CONDITIONS SPECIFIED HEREIN. THIS ORDER IS ISSUED SUBJECT
TO THE TERMS AND CONDITIONS OF THE CONTRACT IDENTIFIED IN BLOCK S 2 and 4.
28. THE FOLLOWING DOCUMENTS ARE INCORPORATED BY REFERENCE INTO THIS
TASK ORDER IN THE FOLLOWING PRIORITY: (1) STATEMENT OF WORK, (2)
PRICING AND (3) CONTRACT#. THIS ORDER IS ISSUED SUBJECT TO THE TERMS
AND CONDITIONS OF THE TASK ORDER IDENTIFIED IN BLOCKS 2 and 4.
29A. SIGNATURE OF OFFEROR
30A. DISTRICT OF COLUMBIA (SIGNATURE OF CONTRACTING OFFICER)
29B. NAME AND TITLE OF SIGNER (TYPE OR PRINT)
29C. DATE S IGNED 30B. NAME OF CONTRACTING OFFICER (TYPE OR PRINT)
Monica Bailey Delissaint
30C DATE
SIGNED
James Franklin - Team Lead
08/19/2025
Page 2 of 14
1. SERVICES REQUIRED
The District of Columbia Office of Contracting and Procurement, on behalf of the Department of
Health (DC Health) (the “District”) seeks to renew its Salesforce Licensing in support of critical
business applications, processes and operations. This licensu re is the core and critical cloud
application development platform used for automation of business processes,
transformation/modernization initiatives, data collection, analytic and reporting in support of DC
Health’s strategic plan, and mission.
2. TASK ORDER NO.: CW128225
3. PERIOD OF PERFORMANCE:
The anticipated period of performance shall be from date of award through September 15, 2026.
4. CONTRACTING OFFICER (CO)
Task orders will be entered into and signed on behalf of the District only by contracting officers.
The contact information for the Contracting Officer is:
Monica Bailey Delissaint, Contracting Officer
Department of Department of Health
Office of Contracting & Procurement
2201 Shannon Place SE, 4th floor
Washington, DC 20020
Phone: (202) 442-4735
E-mail address: monica.bailey-delissaint@dc.gov
5. AUTHORIZED CHANGES BY THE CONTRACTING OFFICER
5.1 The CO is the only person authorized to approve changes in any of the requirements of this task
order.
5.2 The Contractor shall not comply with any order, directive or request that changes or modifies the
requirements of this task order, unless issued in writing and signed by the CO.
5.3 In the event the Contractor effects any change at the instruction or request of any person other
than the CO, the change will be considered to have been made without authority and no
adjustment will be made in the task order price to cover any cost increas e incurred as a result
thereof.
6. CONTRACT ADMINISTRATOR (CA)
a. The CA is responsible for general administration of the contract and advising the CO as the
Contractor’s compliance or noncompliance with the contract.
Page 3 of 14
b. The CA has the responsibility of ensuring the work conforms to the requirements of the contract
and such other responsibilities and authorities as may be specified in the contract. These
include:
c. Keeping the CO fully informed of any technical or contractual difficulties encountered during
the performance period and advising the CO of any potential problem areas under the contract;
Coordinating site entry for Contractor personnel, if applicable;
d. Reviewing invoices for completed work and recommending approval by the CO if the
Contractor’s prices and costs are consistent with the contractual amounts and progress is
satisfactory and commensurate with the rate of expenditure;
e. Reviewing and approving invoices for deliverables to ensure receipt of goods and services. This
includes the timely processing of invoices and vouchers in accordance with the District’s
payment provisions; and
f. Maintaining a file that includes all contract correspondence, modifications, records of
inspections (site, data, equipment) and invoice or vouchers.
g. The address and telephone number of the CA is:
Troy Evans
Department of Health
Chief Information Technology Officer
2201 Shannon Place, SE
Washington, DC 20020
troy.evans@dc.gov
7. INVOICE SUBMITTAL
7.1 The Contractor shall create and submit payment requests in an electronic format through the DC
Vendor Portal, https://vendorportal.dc.gov
7.2 To constitute a proper invoice, the Contractor shall enter all required information into the Portal
after selecting the applicable purchase order number which is listed on the Contractor’s profile.
7.3 To constitute a proper invoice, the Contractor shall submit the following information:
• Contractor’s Name, address, and invoice date
• Task Order Contract Number and Purchase Order Number
• Description of Services
• Labor and Hour Rates in accordance with Attachment B – Price Schedule
8. PAYMENT
The District will pay the Contractor on or before the 30th day after receiving a proper invoice
from the Contractor.
Page 4 of 14
Unless otherwise specified in this contract, payment will be made on deliveries of goods and
services accepted by the District if:
a) The amount due on the deliveries warrants it; or
b) The Contractor requests it and the amount due on the deliveries is in accordance with the
following: Payment will be made on completion and acceptance of services
c) Presentation of a properly executed invoice.
9. ORDERING CLAUSE
9.1 Any supplies and services to be furnished under this contract must be ordered by issuance of
delivery orders or task orders by the CO. Such orders may be issued during the term of this
contract.
9.2 All delivery orders or task orders are subject to the terms and conditions of this contract. In the
event of a conflict between a delivery order or task order and this contract, the contract shall
control.
9.3 If mailed, a delivery order or task order is considered "issued" when the District deposits the
order in the mail. Orders may be issued by facsimile or by electronic commerce methods.
10. INCORPORATED DOCUMENTS
Contractor shall perform under this task order pursuant to the terms of the following documents
that are hereby incorporated by reference and made a part of this contract, which in the event of
a conflict shall be resolved by giving precedence in the order of priority listed below:
(1) This Task Order, including all attachments
(2) Quote No. Q#55637795
(3) Contract No. AR2472
11. INSURANCE
A. GENERAL REQUIREMENTS. The Contractor shall procure and maintain, during the
entire period of performance under this contract, the types of insurance specified below.
The Contractor shall have its insurance broker or insurance company submit a Certificate
of insurance to the CO giving evidence of the required coverage prior to commencing
performance under this contract. In no event shall any work be performed until the required
Certificates of Insurance signed by an authorized representative of the insurer( s) have been
provided to, and accepted by, the CO. All insurance shall be written with financially
responsible companies authorized to do business in the District of Columbia or in the
jurisdiction where the work is to be performed and have an A.M. Best Co mpany rating of
A- I VIII or higher. The Contractor shall require all of its subcontractors to carry the same
insurance required herein.
Page 5 of 14
All required liability policies shall include the District of Columbia as an additional
insured and shall contain a waiver of subrogation.
If the Contractor and/or its subcontractors maintain broader coverage and/or higher
limits than the minimums shown below, the District requires, and shall be entitled to,
the broader coverage and the higher limits maintained by the Contractor and/or
subcontractors. Any available insurance proceeds in excess of the specified minimum
limits of insurance and coverage shall be available to the District.
1. Commercial General Liability Insurance. The Contractor shall provide evidence
satisfactory to the CO with respect to the services performed that it carries
$1,000,000 per occurrence limits; $2,000,000 aggregate; Bodily Injury and Property
Damage including, but not limited to: premises-operations; broad form property
damage; Products and Completed Operations; Personal and Advertising Injury;
contractual liability and independent contractors.
2. Automobile Liability Insurance. The Contractor shall provide automobile liability
insurance to cover all owned, hired or non-owned motor vehicles used in
conjunction with the performance of this contract. The policy shall provide a
$1,000,000 per occurrence combined single limit for bodily injury and property
damage.
3. Workers’ Compensation Insurance. The Contractor shall provide Workers’
Compensation insurance in accordance with the statutory mandates of the District of
Columbia or the jurisdiction in which the contract is performed.
4. Employer’s Liability Insurance. The Contractor shall provide employer’s liability
insurance as follows: $500,000 per accident for injury; $500,000 per employee for
disease; and $500,000 for policy disease limit.
5. Cyber Liability Insurance - The Contractor shall provide Cyber Liability Insurance,
with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate.
Coverage shall be sufficiently broad to respond to the duties and obligations as is
undertaken by Contractor in this agreement and shall include, but not limited to,
claims involving infringement of intellectual property, including but not limited to
infringement of copyright, trademark, trade dress, invasion of privacy violations,
information theft, damage to or destruction of electronic information, release of
private information, alteration of electronic information, extortion and network
security. The policy shall provide coverage for breach response costs as well as
regulatory fines and penalties as well as credit monitoring expenses with limits
sufficient to respond to these obligations.
B. CERTIFICATE OF INSURANCE REQUIREMENTS. Each certificate of insurance shall
include:
1. The name of the insurance company or companies;
2. The name of the insured contractor;
Page 6 of 14
3. The type(s) of insurance coverage being provided;
4. The insurance policy number(s);
5. The insurance policy effective date(s) and expiration date(s);
6. The insurance liability limits;
7. The District contract number;
8. Specific cancellation requirements noted in the Cancellation box (in the lower right hand
corner);
9. The District as a Certificate Holder (in the box in the lower left hand corner); and;
10. The District noted as an additional insured and a waiver of subrogation noted in either the
Insurance description section or checked in the boxes next to the applicable lines
of coverage.
C. DURATION. The Contractor shall maintain all required insurance until all contract work is
accepted by the District of Columbia. The Contractor shall maintain General Liability and any
required Professional Liability, Environmental Liability, Cyber Liability, Umbrella Liability, and
Employment Practices Liability insurance for five (5) years following final acceptance of the
work performed under this contract.
D. LIABILITY. These are the required minimum insurance requirements established by the District
of Columbia. HOWEVER, THE MINIMUM INSURANCE REQUIREMENTS PROVIDED
ABOVE WILL NOT IN ANYWAY LIMIT THE CONTRACTOR'S LIABILITY UNDER THIS
CONTRACT.
E. INSURER NOTIFICATION REQUIREMENT. Each insurance policy shall contain the
following binding endorsement: "Insurer shall provide the contracting officer with at least thirty
(30) days prior written notice in the event coverage is or will be canceled."
F. CONTRACTOR'S PROPERTY. Contractor and subcontractors are solely responsible for any
loss or damage to their personal property, including but not limited to tools and equipment,
scaffolding and temporary structures, rented machinery, or owned and leased equipment. A
waiver of subrogation shall apply in favor of the District of Columbia.
G. MEASURE OF PAYMENT. The District shall not make any separate measure or payment for
the cost of insurance and bonds. The Contractor shall include all of the costs of insurance and
bonds in the contract price.
H. NOTIFICATION OF CHANGES TO INSURANCE. The Contractor shall ensure that all
policies provide that the CO shall be given thirty (30) days prior written notice in the event of
coverage and / or limit changes or if the policy is canceled prior to the expiration date shown on
the certificate. The Contractor shall provide the CO with ten (I 0) days prior written notice in the
event of non-payment of premium. The Contractor will also provide the CO with an updated
Certificate of Insurance should its insurance coverages renew during the contract.
I. PRIMARY AND NONCONTRIBUTORY INSURANCE. The Contractor agrees that its
insurance shall be primary and noncontributory. The Contractor agrees that no other insurance
available to the District of Columbia or an additional insured under Contractor's policy shall
apply before the Contractor's insurance coverages are fully exhausted.
Page 7 of 14
J. SUBMISSION OF CERTIFICATES OF INSURANCE. The Contractor shall have its insurance
broker or insurance company submit certificates of insurance giving evidence of the required
coverages specified in this section prior to commencing work, and as necessary during the term
of this contract. Certificates of insurance shall be submitted via email to:
Monica Bailey Delissaint
Contracting Officer
899 North Capitol Street, NE, 5th Floor
Washington, DC 20002
monica.bailey-delissaint@dc.gov
Page 8 of 14
ATTACHMENT A
SCOPE OF WORK
A.1 Scope
The District of Columbia Office of Contracting and Procurement, on behalf of the Department
of Health (DC Health) (the “District”) seeks to renew its Salesforce Licensing in support of
critical business applications, processes and operations. This licensure is the core and critical
cloud application development platform used for automation of business processes,
transformation/modernization initiatives, data collection, analytic and reporting in support of
DC Health’s strategic plan, and mission.
Salesforce is a cloud computing service as a software (SaaS) that specializes in customer
relationship management (CRM). DC Health will continue to use this cloud customer
relationship management and application development platform for its continual
modernization initiatives.
A.2 Applicable Documents
No applicable documents required for this contract.
A.3 Background
DC Health promotes health, wellness and equity across the District, and protects the safety of
residents, visitors and those doing business in our nation’s Capital. Our responsibilities
include identifying health risks; educating the public; preventing an d controlling diseases,
injuries and exposure to environmental hazards; promoting effective community
collaborations; and optimizing equitable access to community resources.
DC Health seeks to continue utilizing Salesforce Licensing to support critical applications and
operations necessary to achieve the DC Health ’s mission to serve citizens of the District of
Columbia.
A.5 REQUIREMENTS
A.5.1 The contractor shall provide the following Salesforce licenses on or before September 30, 2025.
Product No. Description Quantity
Enterprise Grants Management System - Org ID 00D3d0000008bp7
200012643 Service Cloud - Unlimited Edition 142
200005841 Customer Community Plus - Unlimited Edition - Logins (Per Month) 22
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200000942 Government Cloud Plus 15% of Net Price 1
200005696 Salesforce Shield 30% of Net Price 1
DC Health Enterprise - Org ID 00Dt00000004XfC
200012643 Service Cloud - Unlimited Edition 80
200005841 Customer Community Plus - Unlimited Edition - Logins (Per Month) 1000
200002625 File Storage (1TB) 2
200000942 Government Cloud Plus 15% of Net Price 1
200005696 Salesforce Shield 30% of Net Price 1
Department of Health - Org ID 00Dt0000000Cmnq
200012643 Service Cloud - Unlimited Edition 26
200012831 Lightning Platform Plus - Unlimited Edition 100
200005835 Customer Community - Unlimited Edition - Logins (Per Month) 8465
200005834 Customer Community - Unlimited Edition - Members 35
200005841 Customer Community Plus - Unlimited Edition - Logins (Per Month) 220
200002625 File Storage (1TB) 8
200005696 Salesforce Shield 30% of Net Price 1
200000942 Government Cloud Plus 15% of Net Price 1
DC Department of Health (COVID)
Org ID 00Dt0000000Cmnq
200005966 Health Cloud - Service - Unlimited Edition 118
200005840 Customer Community Plus - Unlimited Edition - Members 2060
200005835 Customer Community - Unlimited Edition - Logins (Per Month) 50
200000465 CRM Analytics Plus - Unlimited Edition 2
Page 10 of 14
200001014 Salesforce Maps - Unlimited Edition 2
200000429 Salesforce Scheduler - Unlimited Edition 1
200000007 File Storage (10GB) 10
200000942 Government Cloud Plus 15% of Net Price 1
200005696 Salesforce Shield 30% of Net Price 1
Marketing Cloud
200001652 Marketing Cloud Engagement - Corporate Edition 1
200001663 SSL Certificate 5
200001666 SMS/MMS Mobile Messages (1,000) 10
200006094 Additional Contacts - Corporate Edition (1,000) 55
200005943 Additional Business Unit (+1) 1
200006139 Private Domain 1
200006144 Sender Authentication Package 1
200000929 Encryption at Rest - Shared Database 20% of Net Price 1
200001429 Premier Success Plan - Marketing Cloud 30% of Net Price 1
200001681 SMS/MMS Code Lease - No charge with Edition 1
Mulesoft
200007436 MuleSoft - Anypoint Platform Base Subscription - Platinum Edition 1
210000068 MuleSoft - Included vCore - Production 2
210000076 MuleSoft - Included vCore - Pre-Production 4
200001368 MuleSoft - Additional Static IP 4
210000065 MuleSoft - API Manager & Analytics - Platinum Edition 1
200007548 MuleSoft - Government Cloud Deployment 23% of Net Price 1
A.5.2 The contractor shall have the capacity to increase licensure as required to meet the necessary
demands of any DC Health initiative using this platform as required.
Page 11 of 14
A.5.3 The contractor shall provide an electronic confirmation of each license and shall grant access to
the license portal within five business days of contract award. The electronic confirmation shall
be delivered to Ortiz Troy Evans at evans.troy@dc.gov.
A.5.4 The contractor shall deliver physical media or documentation within five business days of award.
All deliveries shall be delivered to Ortiz Troy Evans at the following address:
District of Columbia Department of Health (DC Health)
2201 Shannon Place SE
Suite 421, Washington, DC 20020
Attention: Central Receiving
Page 12 of 14
ATTACHMENT B
PRICE SCHEDULE
B.1 The District of Columbia Office of Contracting and Procurement, on behalf of the Department of
Health (DC Health) (the “District”) seeks to renew its Salesforce Licensing in support of critical
business applications, processes and operations. This licensu re is the core and critical cloud
application development platform used for automation of business processes,
transformation/modernization initiatives, data collection, analytic and reporting in support of DC
Health’s strategic plan, and mission.
B.2 The District contemplates award of a Requirements type contract in accordance with 27 DCMR
Chapter 24.
The District will purchase its requirements of the articles or services included herein from the
Contractor. The estimated quantities stated herein reflect the best estimates available. The
estimate shall not be construed as a representation that the estimated quantity will be required or
ordered, or that conditions affecting requirements will be stable. The estimated quantities shall
not be construed to limit the quantities which may be ordered from the Contractor by the
District or to relieve the Contractor of its obligation to fill all such orders.
a) Delivery or performance shall be made only as authorized in accordance with the
Ordering Clause, Section 9. The District may issue orders requiring delivery to multiple
destinations or performance at multiple locations. If the District urgently requires
delivery before the earliest date that delivery may be specified under this contract, and if
the Contractor shall not accept an order providing for the accelerated delivery, the
District may acquire the urgently required goods or services from another source.
b) There is no limit on the number of orders that may be issued. The District may issue
orders requiring delivery to multiple destinations or performance at multiple locations.
c) Any order issued during the effective period of this contract and not completed within
that period shall be completed by the Contractor within the time specified in the order.
The contract shall govern the Contractor's and District's rights and obligations with
respect to that order to the same extent as if the order were completed during the
contract's effective period; provided that the Contractor shall not be required to make
any deliveries under this contract after the contract expiration date.
B.3 PRICING SCHEDULE
LINE
NO. PART NO. DESCRIPTION Estimated
Quantity Unit Price Estimated Total
Price
Marketing Cloud
0001 200001652 Marketing Cloud Engagement - Corporate
Edition 1 $45,901.43 $45,901.43
0002 200001663 SSL Certificate 5 $246.49 $1,232.45
0003 200001666 SMS/MMS Mobile Messages (1,000) 10 $7.286 $72.86
Page 13 of 14
0004 200006094 Additional Contacts - Corporate Edition
(1,000) 55 $186.74 $10,270.70
0005 200005943 Additional Business Unit (+1) 1 $20,764.93 $20,764.93
0006 200006139 Private Domain 1 $1,400.53 $1,400.53
0007 200006144 Sender Authentication Package 1 $2,334.22 $2,334.22
0008 200000929 Encryption at Rest - Shared Database
20% of Net Price 1 $14,906.57 $14,906.57
0009 200001429 Premier Success Plan - Marketing Cloud
30% of Net Price 1 $24,571.24 $24,571.24
0010 200001681 SMS/MMS Code Lease - No charge with 1 $0.00 $0.00
Marketing Cloud Subtotal $121,454.93
DOH Org, Org ID 00Dt0000000Cmnq
0011 200012643 Service Cloud - Unlimited Edition 26 $3,476.57 $90,390.92
0012 200012831 Lightning Platform Plus - Unlimited
Edition 100 $1,120.42 $112,042.00
0013 200005835 Customer Community - Unlimited Edition
- Logins (PM) 8465 $3.643 $30,838.00
0014 200005834 Customer Community - Unlimited Edition
- Members 35 $36.28 $1,269.80
0015 200005841 Customer Community Plus - Unlimited
Edition - Logins (PM) 220 $24.43 $5,374.60
0016 200002625 File Storage (1TB) 8 $3,361.27 $26,890.16
0017 200005696 Salesforce Shield 30% of Net Price 1 $71,974.63 $71,974.63
0018 200000942 Government Cloud Plus 15% of Net Price 1 $40,020.84 $40,020.84
DOH Org Subtotal $378,800.94
Mulesoft
0019 200007436 MuleSoft - Anypoint Platform Base
Subscription - Platinum Edition 1 $114,177.84 $114,177.84
0020 210000068 MuleSoft - Included vCore - Production 2 $0.00 $0.00
0021 210000076 MuleSoft - Included vCore - Pre-
Production 4 $0.00 $0.00
0022 200001368 MuleSoft - Additional Static IP 4 $0.00 $0.00
0023 210000065 MuleSoft - API Manager & Analytics -
Platinum Edition 1 $98,537.04 $98,537.04
0024 200007548 MuleSoft - Government Cloud
Deployment 23% of Net Price 1 $48,924.42 $48,924.42
Mulesoft Subtotal $261,639.30
EGMS
0025 200012643 Service Cloud - Unlimited Edition 142 $2,144.15 $304,469.30
Page 14 of 14
0026 200005841 Customer Community Plus - Unlimited
Edition - Logins (PM) 22 $67.23 $1,479.06
0027 200000942 Government Cloud Plus 15% of Net Price 1 $30,744.75 $30,744.75
0028 200005696 Salesforce Shield 30% of Net Price 1 $61,495.62 $61,495.62
EGMS Subtotal $398,188.73
DC COVID Org
0029 200005966 Health Cloud - Service - Unlimited
Edition 118 $2,938.66 $346,761.88
0030 200005840 Customer Community Plus - Unlimited
Edition - Members 1460 $168.06 $245,367.60
0031 200005840 Customer Community Plus - Unlimited
Edition - Members 600 $145.72 $87,432.00
0032 200005835 Customer Community - Unlimited Edition
- Logins (PM) 50 $3.7886 $189.43
0033 200000465 CRM Analytics Plus - Unlimited Edition 2 $1,848.70 $3,697.40
0034 200001014 Salesforce Maps - Unlimited Edition 2 $840.32 $1,680.64
0035 200000429 Salesforce Scheduler - Unlimited Edition 1 $280.11 $280.11
0036 200000007 File Storage (10GB) 10 $464.98 $4,649.80
0037 200000942 Government Cloud Plus 15% of Net Price 1 $103,508.82 $103,508.82
0038 200005696 Salesforce Shield 30% of Net Price 1 $203,925.27 $203,925.27
DC COVID Subtotal $997,492.95
DCH Enterprise Org
0039 200012643 Service Cloud - Unlimited Edition 80 $2,226.306 $178,104.50
0040 200005841 Customer Community Plus - Unlimited
Edition - Logins (PM) 700 $67.23 $47,061.00
0041 200005841 Customer Community Plus - Unlimited
Edition - Logins (PM) 300 $26.86 $8,058.00
0042 200002625 File Storage (1TB) 2 $3,361.27 $6,722.54
0043 200000942 Government Cloud Plus 15% of Net Price 1 $3,727.32 $3,727.32
0044 200005696 Salesforce Shield 30% of Net Price 1 $69,967.05 $69,967.05
DCH Enterprise Subtotal $313,640.41
Grand Total Price Not-to-Exceed
$2,471,217.26