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MURIELBOWSERMayor
March11,2026
The Honorable PhilMendelson
ChairmanCounciloftheDistrictofColumbiaJohnA.WilsonBuilding1350PennsylvaniaAvenue,NW,Suite504Washington,DC 20004
DearChairmanMendelson:
Pursuanttosection451oftheDistrictofColumbiaHome RuleAct(D.C.OfficialCode§ 1-
204.51)andsection202oftheProcurementPracticesReformActof2010(D.C.OfficialCode§
2-352.02),enclosedforconsiderationand approvalby theCouncilof theDistrictof Columbia is
proposeddefinitiveContractNo.CW131051withCarahsoftTechnologyCorporation(Carahsoft)
intheamountof $1,099,958.30.TheperiodofperformanceisfromNovember28,2025,through
November27,2026.
Undertheproposedcontract,CarahsoftwillprovideSalesforceServiceCloudLicenseRenewalandSalesforceLighteningPlatformRenewalandsupport.
My administrationisavailabletodiscussanyquestionsyoumayhaveregardingtheproposed
contract.Inordertofacilitatearesponsetoanyquestionsyoumayhave,pleasehaveyourstaffcontactMareScott,ChiefOperatingOfficer,OfficeofContractingandProcurement,at(202)724-
8759.
1lookforwardtotheCouncil’sfavorableconsiderationofthiscontract.
Sincerely,
MufielBdyser
1
GOVERNMENT OF THE DISTRICT OF COLUMBIA
Office of Contracting and Procurement
Pursuant to section 202(c) of the Procurement Practices Reform Act of 2010, as amended, D.C.
Official Code § 2-352.02(c), the following contract summary is provided:
COUNCIL CONTRACT SUMMARY
(Letter Contract)
(A) Contract Number: CW131051
Proposed Contractor: Carahsoft Technology Corporation (Carahsoft)
Proposed Contractor’s Principals: Craig Abod, President
John Bukman, Chief Financial Officer
Contract Amount: $1,099,958.30
Unit and Method of Compensation: Fixed Unit Prices
Term of Contract: November 28, 2025, through November 27, 2026
(Base Year)
Type of Contract: Firm Fixed Price
Source Selection Method: General Services Administration (GSA) Federal
Supply Schedule (FSS)
(B) For a contract containing option periods, the contract amount for the base period and for
each option period. If the contract amount for one or more of the option periods differs from
the amount for the base period, provide an explanation of the reason for the difference:
Base Period Amount: $1,099,958.30
Option Period 1 Amount: $1,122,784.49
Explanation of difference from base period (if applicable): The amount for option period one
exceeds the price for the base year due to inflationary factors.
(C) The date on which the letter contract or emergency contract was executed:
November 26, 2025
2
(D) The number of times the letter contract or emergency contract has been extended:
None
(E) The value of the goods and services provided to date under the letter contract or emergency
contract, including under each extension of the letter contract or emergency contract:
$366,652.77
(F) A description of any other contracts the proposed contractor is currently seeking or holds
with the District.:
Contract Number CW127280 renews Salesforce licenses to support the District’s current 311 CRM
solution.
Contract Number CW126929 provides the Infrastructure as a Service (IaaS) Dell APEX Flex on
Demand platform and Dell Managed Services for the platform.
Contract Number CW126347 provides subscription, licenses, and ongoing access to the LinkedIn
platform to enhance the District’s talent identification and candidate recruitment activities
Contract number CW123561 implements a state-level NEDSS Base System v6 to replace the
current hybrid environment.
Contract number CW123553 provides Salesforce Service Cloud License Renewal and Salesforce
Lightening Platform Renewal and support.
Contract number CW123208 provides ServiceNow licenses.
Contract number CW123013 purchases annual licensing and technical support of the Business
Object product to provide Department of Motor Vehicles (DMV) management with a product
capable of assisting in performance management, planning, reporting, query, and analysis of DMV
operational information.
Contract number CW122440 procures a remote endpoint security platform (Zscaler Cloud Security
Platform), that provides a secure connection for Remote Workforce to the District’s private and
internet applications there by improving end user experience without compromising security
Contract number CW122088 provide Salesforce Licenses, renewals and file storage which supports
Department of For-Hire Vehicle’s mission to protect public health, safety, and welfare in the
District of Columbia.
Contract number CW121821 purchases annual renewal for the maintenance and support of the
Business Objects product.
3
Contract number CW121060 provides Amazon Web Services (AWS) Cloud Solutions from an
authorized AWS distributor partner.
Contract number CW120603 to continue its use of Amazon AWS Cloud based services as part of
its critical and necessary Infrastructure.
Contract number CW120562 provides annual subscription and maintenance support for Okta
Access Gateway Service.
Contract number CW120245 purchases the Master Data Management Platform extension to
Informatica for the DC Health Data Engine.
Contract number CW119524 provides the license renewal of the Informatica products.
Contract number CW117814 provides AWS Cloud Solutions from an authorized AWS distributor
partner.
Contract number CW114997 provides AWS services to modernize systems and improve citizen
access to healthcare services and benefit programs.
Contract number CW110755 provides the Accela SaaS License.
Contract Number CW105416 provides closed caption television performance monitoring services.
(G) The goods or services to be provided, the methods of delivering goods or services, and any
significant program changes reflected in the proposed contract:
The District of Columbia Government (“the District”), Office of Contracting and Procurement, on
behalf of the Department of Health Care Finance (DHCF), is seeking a contractor to provide
Salesforce Service Cloud License Renewal and Salesforce Lightening Platform Renewal and
support.
(H) The selection process, including the number of offerors, the evaluation criteria, and the
evaluation results, including price, technical or quality, and past performance components:
Solicitation number Doc800402 was issued to the GSA FSS on November 14, 2025 through a
Request for Task Order Bid. At the close of the solicitation on November 19, 2025, Carahsoft
submitted the only bid. The contracting officer conducted an independent evaluation and deemed
Carahsoft’s bid reasonable and responsive. Therefore, an award was made to Carahsoft, pursuant to
the Procurement Practices Reform Act of 2010, Section 2-354.10, and 27 DCMR §2106.
Carahsoft has performed the required services in a satisfactory manner since February 26, 2025.
Currently, no other contractor in the market today would be able to meet the user license and
support services. Carahsoft is the exclusive reseller of Salesforce Service Cloud and Lightening
Platform user license renewal and support for the District of Columbia. No other vendor is
authorized as a reseller of Salesforces licenses for the District.
4
(I) A description of any bid protest related to the award of the contract, including whether the
protest was resolved through litigation, withdrawal of the protest by the protestor, or
voluntary corrective action by the District. Include the identity of the protestor, the grounds
alleged in the protest, and any deficiencies identified by the District as a result of the protest:
None
(J) The background and qualifications of the proposed contractor, including its organization,
financial stability, personnel, and performance on past or current government or private
sector contracts with requirements similar to those of the proposed contract:
The contractor provided similar services to the satisfaction of the District since February 26, 2025.
The contractor has demonstrated through past performance reports that their organization has the
history, organizational and technical experience, including the key personnel required to
successfully meet the requirements of the proposed contract. Likewise, it has been determined that
the contractor maintains the financial resources, accounting and operational controls to successfully
fulfill the District’s requirement. The contractor has been determined responsible in accordance
with the District’s standards for responsibility.
(K) A summary of the subcontracting plan required under section 2346 of the Small, Local, and
Disadvantaged Business Enterprise Development and Assistance Act of 2005, as amended,
D.C. Official Code § 2-218.01 et seq. (“Act”), including a certification that the subcontracting
plan meets the minimum requirements of the Act and the dollar volume of the portion of the
contract to be subcontracted, expressed both in total dollars and as a percentage of the total
contract amount:
The subcontracting plan requirement is not applicable for GSA FSS contracts.
(L) Performance standards and the expected outcome of the proposed contract:
Performance is expected to be in accordance with the requirements set forth in the task order. The
expected outcome of the proposed contract is the continued provision of Salesforce Service Cloud
Licenses and Lightening Platform renewals, maintenance, and support.
(M) The amount and date of any expenditure of funds by the District pursuant to the contract
prior to its submission to the Council for approval:
$366,652.77 was executed on November 26, 2025.
(N) A certification that the proposed contract is within the appropriated budget authority for the
agency for the fiscal year and is consistent with the financial plan and budget adopted in
accordance with D.C. Official Code §§ 47-392.01 and 47-392.02:
The Office of the Chief Financial Officer has certified that funding is consistent with the applicable
financial plan and budget.
5
(O) A certification that the proposed contractor has been determined not to violate section 334a
of the Board of Ethics and Government Accountability Establishment and Comprehensive
Ethics Reform Amendment Act of 2011, D.C. Official Code § 1-1163.34a; and (2) A
certification from the proposed contractor that it currently is not and will not be in violation
of section 334a of the Board of Ethics and Government Accountability Establishment and
Comprehensive Ethics Reform Amendment Act of 2011, D.C. Official Code § 1-1163.34a:
The contractor has certified, via the Bidder-Offeror Certification form, that it is (1) not in violation
of section 334a of the Board of Ethics and Government Accountability Establishment and
Comprehensive Ethics Reform Amendment Act of 2011, D.C. Official Code § 1-1163.34a; and (2)
currently is not and will not be in violation of section 334a of the Board of Ethics and Government
Accountability Establishment and Comprehensive Ethics Reform Amendment Act of 2011, D.C.
Official Code § 1-1163.34a.
(P) A certification that the contract is legally sufficient, including whether the proposed
contractor has any pending legal claims against the District:
The contract has been reviewed by the Office of the Attorney General and found to be legally
sufficient. The contractor has no pending legal claim against the District.
(Q) A certification that the Citywide Clean Hands database indicates that the proposed contractor
is current with its District taxes. If the Citywide Clean Hands Database indicates that the
proposed contractor is not current with its District taxes, either: (1) a certification that the
contractor has worked out and is current with a payment schedule approved by the District;
or (2) a certification that the contractor will be current with its District taxes after the District
recovers any outstanding debt as provided under D.C. Official Code § 2-353.01(b):
The Citywide Clean Hands database indicates the contractor is current with its District taxes.
(R) A certification from the proposed contractor that it is current with its federal taxes, or has
worked out and is current with a payment schedule approved by the federal government:
The contractor has self-certified, via the Bidder-Offeror Certification form, that it is current with its
federal taxes.
(S) The status of the proposed contractor as a certified local, small, or disadvantaged business
enterprise as defined in the Small, Local, and Disadvantaged Business Enterprise
Development and Assistance Act of 2005, as amended, D.C. Official Code § 2-218.01 et seq.:
The contractor is not a certified local, small or disadvantaged business enterprise.
(T) Other aspects of the proposed contract that the Chief Procurement Officer considers
significant:
None
6
(U) A statement indicating whether the proposed contractor is currently debarred from providing
services or goods to the District or federal government, the dates of the debarment, and the
reasons for debarment:
The contractor does not appear on the Office of Inspector General Exclusions Database, the
District’s list of Debarred and Suspended Contractors or the Federal Excluded Parties List.
(V) Any determination and findings issues relating to the contract’s formation, including any
determination and findings made under D.C. Official Code § 2-352.05 (privatization
contracts):
Determination and Findings for Contractor’s Responsibility
Determination and Findings for GSA Federal Supply Schedule Procurement
Determination and Findings for Price Reasonableness
(W) Where the contract, and any amendments or modifications, if executed, will be made
available online:
http://ocp.dc.gov
(X) Where the original solicitation, and any amendments or modifications, will be made available
online:
http://ocp.dc.gov
1101 4th Street, SW
Washington, DC 20024
Date of Notice: February 24, 2026 L0015832281Notice Number:
FEIN: **-***9693
Case ID: 18859872
Government of the District of Columbia
Office of the Chief Financial Officer
Office of Tax and Revenue
CARAHSOFT TECHNOLOGY CORPORATION
11493 SUNSET HILLS RD STE 100
RESTON VA 20190-5509
Branch Chief, Collection and Enforcement Administration
Authorized By Melinda Jenkins
To validate this certificate, please visit MyTax.DC.gov. On the MyTax DC homepage, click the
“Validate a Certificate of Clean Hands” hyperlink under the Clean Hands section.
CERTIFICATE OF CLEAN HANDS
As reported in the Clean Hands system, the above referenced individual/entity has no outstanding
liability with the District of Columbia Office of Tax and Revenue or the Department of Employment
Services. As of the date above, the individual/entity has complied with DC Code § 47-2862, therefore
this Certificate of Clean Hands is issued.
TITLE 47. TAXATION, LICENSING, PERMITS, ASSESSMENTS, AND FEES
CHAPTER 28 GENERAL LICENSE
SUBCHAPTER II. CLEAN HANDS BEFORE RECEIVING A LICENSE OR PERMIT
D.C. CODE § 47-2862 (2006)
§ 47-2862 PROHIBITION AGAINST ISSUANCE OF LICENSE OR PERMIT
1101 4th Street SW, Suite W270, Washington, DC 20024/Phone: (202) 724-5045/MyTax.DC.gov
441 4th St. NW, Suite 900 South, Washington, D.C. 20001 (202) 442-5988 FAX (202) 478-1373
GOVERNMENT OF THE DISTRICT OF COLUMBIA Department of Health Care Finance Office of the Chief Financial Officer MEMORANDUM TO: Nancy Hapeman Chief Procurement Officer Office of Contracting and Procurement THRU: Delicia V. Moore Associate Chief Financial Officer Human Support Services Cluster FROM: Darrin Shaffer Agency Fiscal Officer Department of Health Care Finance DATE: December 12, 2025 SUBJECT: Certification of Funding for DCAS Carahsoft Salesforce Service Cloud & Lightening Platform Renewal & Support The Office of the Chief Financial Officer hereby certifies that the sum of $1,099,958.30 Local Budget and Financial Plan for Fiscal Year 2026 to fund the costs associated with the Department of Health Care Carahsoft Salesforce Service Cloud & Lightening Platform Renewal & Support contract to assist DHCF cloud licenses and lightening platform services. This certification supports the Carahsoft Salesforce Service Cloud costs from November 28, 2025 through November 27, 2026. This request replaces the previously approved funding certification dated September 30, 2025 & December 4, 2025. The fund allocation is as follows: Vendor: Carahsoft Technology Corporation Contract# CW131051Fiscal Year 2026 Funding: 11/28/25 09/30/26 Agency Fund Account Program Cost Center Project Award Subtask Allocation Total HT0 4025002 7171009 100202 70155 200881 2002472 25.46 39.75% $364,361.18 HT0 1010001 7171009 100202 70155 203299 1000103 25.05 13.25% $121,453.73 JA0 4020002 7171009 100071 70155 400553 2002681 23.01 15.00% $137,494.79 HT0 1010001 7171009 100202 70155 202687 1000103 25.05 15.00% $137,494.79 HT0 1010001 7171009 100202 70155 203300 1000103 25.05 17.00% $155,827.43 FY26 Carahsoft - Salesforce Service Cloud - Parent ID 10391 Total $916,631.92Fiscal Year 2027 Funding: 10/01/26 11/27/26 Agency Fund Account Program Cost Center Project Award Subtask Allocation Total HT0 4025002 7171009 100202 70155 200881 2002472 25.46 39.75% $72,872.23HT0 1010001 7171009 100202 70155 203299 1000103 25.05 13.25% $24,290.75JA0 4020002 7171009 100071 70155 400553 2002681 23.01 15.00% $27,498.96HT0 1010001 7171009 100202 70155 202687 1000103 25.05 15.00% $27,498.96HT0 1010001 7171009 100202 70155 203300 1000103 25.05 17.00% $31,165.48FY27 Carahsoft Salesforce Service Cloud- Parent ID 10402 Total $183,326.38
441 4th St. NW, Suite 900 South, Washington, D.C. 20001 (202) 442-5988 FAX (202) 478-1373
thirty-day Congressional layover, funds will be sufficient to pay for fees and costs associated with the contract. There is no fiscal impact associated with the contract. Should you have any questions, please contact me at (202) 442-9079.
One Judiciary Square, 441 4th Street NW., Suite 330 South, Washington, DC 20001
(202) 727-0252 Fax: (202) 727-5580
GOVERNMENT OF THE DISTRICT OF COLUMBIA
Office of Contracting and Procurement
November 24, 2025
James Franklin, Salesforce Renewal Team Lead
Carahsoft Technology Corporation
11493 Sunset Hills Road, Suite 100
Reston, VA 20190
james.franklin@carahsoft.com
Subject: Letter Contract No. CW131051
Caption: Enrollment Broker Services
Dear James Franklin,
This Letter Contract between the District of Columbia (District) and Carahsoft Technology
Corporation (Contractor), wherein Contractor agrees to perform the services set forth in Section
1 -6 of proposed Contract No. CW131051, Attachment A.
This is a Firm Fixed-Price contract as set forth in the pricing schedule, Attachment B.
The District intends to definitize the Letter Contract within 120 days of November 28, 2025, at
which time this Letter Contract shall merge with the Definitized Contract. Before the expiration
of the 120 days, the Contracting Officer may authorize and additional period in accordance with
Section 2425.9 of the District of Columbia Municipal Regulations (27 DCMR). If the District
does not definitize this letter contract within 120 days of November 28, 2025, the date of award
of this letter contract or any extensions thereof, this letter contract shall expire. In the event of
expiration of this letter contract, the District shall pay Contractor for the services performed
under this letter contract in an amount not to exceed $366,652.77. In no event shall the amount
paid under this letter contract or any extensions thereof, exceed 50% of the total definitized
contract amount.
The effective date of this letter contract shall be November 28, 2025. The duration of the
definitized contract shall be from November 28, 2025 to November 27, 2026. The District shall
pay Contractor for the services performed during the duration of the definitized contract in an
amount of $1,099,958.30.
The Contractor shall perform under this Letter Contract pursuant to the terms of the following
documents, which are hereby incorporated by reference and made a part of this Contract which
Letter Contract No. CW131051 Page 2 of 2
One Judiciary Square, 441 4th Street NW., Suite 330 South, Washington, DC 20001
(202) 727-0252 Fax: (202) 727-5580
in the event of a conflict shall be resolved by giving precedence in the order of priority listed
below:
(a) T
his Letter Contract
(b) The Scope of Work – Attachment A; Solicitation Attachments;
(c) The Pricing Schedule – Attachment B
(d) Government of the District of Columbia Standard Contract Provisions for Use with the
Supplies and Services Contracts (July 2010) available at http://ocp.dc.gov, under Quick
Links click on “Required Solicitation Documents”
(e) Contractor’s Bid dated, November 17, 2025
Th
is letter contract shall be subject to the following:
(a) A
ppropriation of funds; and
(b)
Approval by the Council of the District of Columbia, in accordance with D.C. Official
Code, §2-352.02, if this letter contract is of a value in excess of one million dollars.
However, if this letter contract is not in excess of one million dollars, but the value of the
subsequent definitized contract, (which includes the value of this letter contract) is in
excess of one million dollars, the definitized contract must be approved by the Council in
accordance with D.C. Official Code, §2-352.02. If the Council disapproves the
subsequent definitized contract, all performance under the letter contract shall terminate
and the liability of the District shall be limited to the amount set forth above in the third
paragraph of the letter contract.
Agr
eed to by:
_________________________________ _______________
C
ontractor Date
Carahsoft Technology Corporation
_________________________________ ________________
L
atora Davis Date
Contracting Officer
11/25/2025
James E. Franklin
11/26/2025
1 SCOPE OF SERVICES
The District of Columbia Government (“the District”), Office of Contracting and
Procurement, on behalf of the Department of Health Care Finance (DHCF), is seeking
a contractor to provide Salesforce Service Cloud License Renewal and Salesforce
Lightening Platform Renewal and support.
2 APPLICABLE DOCUMENTS
N/A
3 RESERVED
4 BACKGROUND
DC Access System (DCAS) is a state-of-the-art health and human services solution,
providing the District with a new integrated eligibility system for Medicaid,
Supplemental Assistance Nutrition Program (SNAP), Temporary Assistance to Needy
Families (TANF) and other programs with new case management capabilities that
span other programs and agencies. DCAS also supports the District’s insurance
marketplace for the DC Health Benefit Exchange Authority (HBX) and provides
functionality mandated by the Affordable Care Act (ACA) such as Advanced
Premium Tax Credit (APTC) and Modified Adjusted Gross Income (MAGI)
Medicaid eligibility services.
5 REQUIREMENTS
5.1 GENERAL REQUIREMENTS
5.1.1 The Contractor shall be an authorized reseller of the Salesforce products and
services for public-sector/government agencies and shall not source equipment or
materials from non-authorized reseller and/or distributors other than the
manufacturer.
5.1.2 The Contractor shall warrant and represent that the required software user licenses
and platform are eligible for the manufacturer’s normal and extended warranty and
support with the United States to Authorized Users.
5.1.3 The Contractor shall acquire all, District required purchases, directly from the
original equipment manufacturer (OEM). The District reserves the right to validate
all requests, for the purchase of equipment prior to award, with the OEM.
5.1.4 The Contractor shall provide only the most current models, components and
accessories in new, fully operational, factory sealed condition, with all applicable
licenses.
5.1.5 The Contractor shall provide Salesforce software renewal and support services at
the government rate.
5.2 TECHNICAL REQUIREMENTS
The Contractor shall provide the following Salesforce software licenses and platform
renewal and support services:
5.2.1 Part No. 200000436 – Sales & Services Cloud – Unlimited Edition (Service),
Quantity: 129.
5.2.2 Part No. 200000453 – Sales & Services Cloud – Unlimited Edition (Restricted Use),
Quantity: 129.
5.2.3 Part No. 200012825 – Lightening Platform Starter – Unlimited Edition, Quantity:
1,200.
5.2.4 Part No. 200000942 – Government Cloud Plus 15% of Net Price – Unlimited
Edition (Service), Quantity: 1.
6 PERIOD OF PERFORMANCE AND DELIVERABLES
6.1 TERM OF THE TASK ORDER
6.1.1 The term of the task order shall be from November 28, 2025 through November 27,
2026.
6.1.2 The letter contract awarded to the Contractor on November 24, 2025 for the term of
November 28, 2025 through March 27, 2026 for the services covered by the Letter
contract is incorporated and merged with this definitized contract.
6.2 OPTION TO EXTEND THE TERM OF THE TASK ORDER
6.2.1 The District may extend the term of this contract for a period of one (1) one-year
option periods, or successive fractions thereof, by written notice to the Contractor
before the expiration of the contract; provided that the District will give the
Contractor preliminary written notice of its intent to extend at least thirty (30) days
before the contract expires. The preliminary notice does not commit the District to an
extension. The exercise of this option is subject to the availability of funds at the time
of the exercise of this option. The Contractor may waive the thirty (30) day
preliminary notice requirement by providing a written waiver to the Contracting
Officer prior to expiration of the contract.
6.2.2 If the District exercises this option, the extended contract shall be considered to
include this option provision.
6.2.3 The price for the option period shall be as specified in the Section 10 of the task
order.
6.2.4 The total duration of this task order, including the exercise of any options under this
clause, shall not exceed two (2) years. The task order shall not exceed the expiration
date of the Contractor’s GSA Supply Schedule Contract 47QSWA18D008F.
6.3 DELIVERABLES
The Contractor shall perform the activities required to successfully complete the
District’s requirements and submit each deliverable to the Contract Administrator
(CA) identified in section 12 in accordance with the following:
CLIN Deliverable Name Quantity Format/Method
of Delivery Due Date
0001
1001
2001
3001
4001
Salesforce Cloud User Licenses
(5.2.1) 129 TBD
Within one (1)
month from Date of
Award
0002
1002
2002
3002
4002
Salesforce Cloud User Licenses
(5.2.2) 129 TBD
Within one (1)
month from Date of
Award and each
month thereafter
0003
1003
2003
3003
4003
Salesforce Lightening Platform
(5.2.3) 1,200 TBD
Within one (1)
month from Date of
Award
0004
1004
2004
3004
4004
Government Cloud Renewal/Support
(5.2.4.) 1 TBD
Within one (1)
month from Date of
Award
10 PRICE SCHEDULE
10.1 The District contemplates award of a firm fixed price task order.
10.2 BASE PERIOD – February 28, 2025 through November 27, 2025
Contract
Line
Item No.
(CLIN)
Item Description Quantity Unit Unit Price Total Price
0001 Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition (Service) 129 Each $3,361.27 $433,603.83
0002
Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition
(Restricted Use)(Service)
129 Each $1,789.14961 $230,800.30
0003 Lightning Platform (Starter) Renewal -
Unlimited Edition 1200 Each $280.1061 $336,127.32
0004 Government Cloud 1 Each $99,426.85 $99,426.85
Grand Total for Base Period 10.2 $1,099,958.30
10.3 OPTION PERIOD ONE – November 28, 2025 through November 27, 2026
CLIN Item Description Quantity Unit Unit Price Total Price
1001 Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition (Service) 129 Each $3,361.27 $433,603.83
1002
Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition (Restricted
Use)(Service)
129 Each $1,950.1023 $251,563.20
1003 Lightning Platform (Starter) Renewal -
Unlimited Edition 1200 Each $280.1061 $336,127.32
1004 Government Cloud 1 Each $101,490.14 $101,490.14
Grand Total for Option Period One 10.3 $1,122,784.49
10.4 PRICE SCHEDULE SUMMARY
Price Schedule Period of Performance Total Price
10.2 Base Period $1,099,958.30
10.3 Option Period One $1,122,784.49
GRAND TOTAL 10.4 $2,222,742.79
AMENDMENT OF SOLICITATION / MODIFICATION OF CONTRACT
1. Contract Number Page of Pages
Letter Contract No.
CW131051
1 2
2. Amendment/Modification Number 3. Effective Date 4. Requisition/Purchase Request No. 5. Solicitation Caption
M001 See Box 16C
Salesforce Service Cloud &
Lightening Platform Renewal
6. Issued by: Code 7. Administered by (If other than line 6)
Office of Contracting and Procurement
441 4th Street NW, Suite 330 South
Washington, DC 20001
Department of Healthcare Finance
DCAS Access System
955 L’Enfant Plaza
Washington, DC 20024
8. Name and Address of Contractor (No. street, city, county,
state and zip code)
Carahsoft Technology Corporation
11493 Sunset Hills Road, Suite 100
Reston, VA 20190
James Franklin, Salesforce Renewal Team Lead
james.franklin@carahsoft.com
9A. Amendment of Solicitation No.
9B. Dated (See Item 11)
X
10A. Modification of Contract/Order No.
Letter Contract No. CW131051
Code
Facility
10B. Dated (See Item 13)
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
The above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended. is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
(a) By completing Items 8 and 15, and returning __________ copies of the amendment: (b) By acknowledging receipt of this amendment on each copy of the offer
submitted; or (c) BY separate letter or fax which includes a reference to the solicitation and amendment number. FAILURE OF YOUR ACKNOWLEDGMENT TO
BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION
OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such may be made by letter or fax, provided each letter or
telegram makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. Accounting and Appropriation Data (If Required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACT/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14
X A. This change order is issued pursuant to (Specify Authority): 27 DCMR, Chapter 36, Contract Modifications
The changes set forth in Item 14 are made in the contract/order no. in item 10A.
B. The above numbered contract/order is modified to reflect the administrative changes (such as changes in paying office, appropriation data
etc.) set forth in item 14, pursuant to the authority of 27 DCMR, Chapter 36, Section 3601.2.
C. This supplemental agreement is entered into pursuant to authority of:
D. Other (Specify type of modification and authority)
E. IMPORTANT: Contractor is not is required to sign this document.
14. Description of Amendment/Modification (Organized by UCF Section headings, including solicitation/contract subject matter where feasible.)
Letter Contract No. CW131051 is hereby modified as follows:
1. “ Delete” Section 10 Price Schedule in its entirety from the Letter Contract and “Replace” with Attachment A
Revised Price Schedule.
2. The total amount of the Letter Contract will remain the same, not-to-exceed $366,652.77, for the period of 120
days from November 28, 2025.
All Other Terms and Conditions remain unchanged
Except as provided herein, all terms and conditions of the document is referenced in Item 9A or 10A remain unchanged and in f ull force and effect.
15A. Name and Title of Signer (Type or print) 16A. Name of Contracting Officer
Latora Davis
15B. Name of Contractor
(Signature of person authorized to sign)
15C. Date Signed 16B. District of Columbia
(Signature of Contracting Officer)
16C. Date Signed
James E. Franklin - Team Lead
01/22/26
1/26/2026
ATTACHMENT A Revised Price Schedule
10 PRICE SCHEDULE
10.1 The District contemplates award of a firm fixed price task order.
10.2 Letter Contract – November 28, 2025 through March 27, 2026
Contract
Line
Item No.
(CLIN)
Item Description
Quantity
Unit
Unit Price
Total Price
0001 Salesforce Service Cloud & Lightening
Platform Renewal Services (Section 5) 1 Each $366,652.77 $366,652.77
Grand Total for Base Period 10.2 $366,652.77
GOVERNMENT OF THE DISTRICT OF COLUMBIA
TASK ORDER/DELIVERY ORDER FOR SERVICES
OFFEROR TO COMPLETE BLOCKS 18 & 29
1.REQUISITION NUMBER
PAGE
1 of 14
2. TASK ORDER AGREEMENT NO.
CW131051
3. Award/Effective Date
See Box 30C
4. GSA CONTRACT
NUMBER
47QSWA18D008F
5. SOLICITATION
NUMBER
6. SOLICITATION ISSUE
DATE
7. FOR SOLICITATION INFORMATION
CONTACT:
Email: tyanna.fenner@dc.gov
A. NAME
Tyanna Fenner
B. TELEPHONE (No Collect Calls)
(202) 618-4438
8.OFFER DUE DATE:
9. ISSUED BY
Office of Contracting and Procurement
441 4th Street, NW, Suite 330 South
Washington, DC 20001
10. THIS ACQUISITION IS
UNRESTRICTED
SET ASIDE %FOR
SMALL BUSINESS
SMALL DISADV. BUS.
D.C. Supply Schedule
GSA Federal Supply
Schedule
S
IC:
SIZE STANDARD:
11. DELIVERY
FOR FOB
DESTINATION
UNLESS
BLOCK IS
MARKED
N/A
12. PAYMENT DISCOUNT TERMS
13. RESERVED
14. METHOD OF SOLICITATION
RFTOP RFQ IFB RFP 2-STEP
5. CONTRACTOR / OFFEROR
Carahsoft Technology Corporation
11493 Sunset Hills Road, Suite 100
Reston, VA 20190
James Franklin, Salesforce Renewal Team Lead
james.franklin@carahsoft.com
16. PAYMENT WILL BE MADE BY CODE
DHCF.Invoices@DC.GOV
15A DUNS NO. 15B TAX ID NO.
17. DELIVER TO
Department of Health Care Finance
441 4th Street, NW, Suite 900S
Washington, DC 20001
18. ADMINISTERED BY
Department of Health Care Finance
441 4th Street, NW, Suite 900S
Washington, D.C. 20001
18A. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
18B. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 16
UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19
IEM NO.
20
SCHEDULE OF SUPPLIES/SERVICES
21
QUANTITY
22
UNIT
23
UNIT PRICE
24
AMOUNT
0001 Salesforce Service Cloud User Licenses Renewal - Unlimited Edition
(Service) 129 Each $3,361.27 $433,603.83
0002 Salesforce Service Cloud User Licenses Renewal - Unlimited Edition
(Restricted Use)(Service) 129 Each $1,789.1496 $230,800.30
0003 Lightning Platform (Starter) Renewal - Unlimited Edition 1200 Each $280.1061 $336,127.32
0004 Government Cloud 1 Each $99,426.85 $99,426.85
5.3.1 ACCOUNTING AND APPROPRIATION DATA
PURCHASE ORDER NO.
26. TOTAL AWARD (FOR GOVT. USE ONLY)
$1,099,958.30
27. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ONE COPY
TO THE ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL
ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL
PAGES SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN. THIS ORDER IS
ISSUED SUBJECT TO THE TERMS AND CONDITIONS OF THE DC SUPPLY SCHEDULE
CONTRACTIDENTIFIED IN BLOCK 4. And the District’s Standard Contract Provisions, dated
July 2010
28. THE FOLLOWING DOCUMENTS ARE INCORPORATED BY
REFERENCE INTO THIS TASK ORDER IN THE FOLLOWING PRIORITY: (1)
CONTRACTOR’S PRICE PROPOSAL. THIS TASK ORDER IS SUBJECT TO
THE TERMS AND CONDITIONS OF THE DC SUPPLY SCHEDULE
CONTRACT IDENTIFIED IN BLOCK 4.
29A. SIGNATURE OF OFFEROR /CONTRACTOR
30A. DISTRICT OF COLUMBIA (SIGNATURE OF CONTRACTING
OFFICER)
29B. NAME AND TITLE OF SIGNER (TYPE OR PRINT)
29C. DATE SIGNED 30B. NAME OF CONTRACTING OFFICER (TYPE OR PRINT)
Latora Davis
Contracting Officer
30C. DATE
SIGNED
James E. Franklin - Team Lead
01/05/2026
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1 SCOPE OF SERVICES
The District of Columbia Government (“the District”), Office of Contracting and
Procurement, on behalf of the Department of Health Care Finance (DHCF), is seeking a
contractor to provide Salesforce Service Cloud License Renewal and Salesforce Lightening
Platform Renewal and support.
2 APPLICABLE DOCUMENTS
N/A
3 RESERVED
4 BACKGROUND
DC Access System (DCAS) is a state-of-the-art health and human services solution,
providing the District with a new integrated eligibility system for Medicaid, Supplemental
Assistance Nutrition Program (SNAP), Temporary Assistance to Needy Families (TANF)
and other programs with new case management capabilities that span other programs and
agencies. DCAS also supports the District’s insurance marketplace for the DC Health
Benefit Exchange Authority (HBX) and provides functionality mandated by the Affordable
Care Act (ACA) such as Advanced Premium Tax Credit (APTC) and Modified Adjusted
Gross Income (MAGI) Medicaid eligibility services.
5 REQUIREMENTS
5.1 GENERAL REQUIREMENTS
5.1.1 The Contractor shall be an authorized reseller of the Salesforce products and services for
public-sector/government agencies and shall not source equipment or materials from non-
authorized reseller and/or distributors other than the manufacturer.
5.1.2 The Contractor shall warrant and represent that the required software user licenses and
platform are eligible for the manufacturer’s normal and extended warranty and support
with the United States to Authorized Users.
5.1.3 The Contractor shall acquire all, District required purchases, directly from the original
equipment manufacturer (OEM). The District reserves the right to validate all requests, for the
purchase of equipment prior to award, with the OEM.
5.1.4 The Contractor shall provide only the most current models, components and accessories in
new, fully operational, factory sealed condition, with all applicable licenses.
5.1.5 The Contractor shall provide Salesforce software renewal and support services at the
government rate.
5.2 TECHNICAL REQUIREMENTS
The Contractor shall provide the following Salesforce software licenses and platform
renewal and support services:
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5.2.1 Part No. 200000436 – Sales & Services Cloud – Unlimited Edition (Service), Quantity:
129.
5.2.2 Part No. 200000453 – Sales & Services Cloud – Unlimited Edition (Restricted Use),
Quantity: 129.
5.2.3 Part No. 200012825 – Lightening Platform Starter – Unlimited Edition, Quantity: 1,200.
5.2.4 Part No. 200000942 – Government Cloud Plus 15% of Net Price – Unlimited Edition
(Service), Quantity: 1.
6 PERIOD OF PERFORMANCE AND DELIVERABLES
6.1 TERM OF THE TASK ORDER
6.1.1 The term of the task order shall be from November 28, 2025 through November 27, 2026.
6.1.2 The letter contract awarded to the Contractor on November 24, 2025 for the term of
November 28, 2025 through March 27, 2026 for the services covered by the Letter contract
is incorporated and merged with this definitized contract.
6.2 OPTION TO EXTEND THE TERM OF THE TASK ORDER
6.2.1 The District may extend the term of this contract for a period of one (1) one-year option
periods, or successive fractions thereof, by written notice to the Contractor before the
expiration of the contract; provided that the District will give the Contractor preliminary
written notice of its intent to extend at least thirty (30) days before the contract expires. The
preliminary notice does not commit the District to an extension. The exercise of this option
is subject to the availability of funds at the time of the exercise of this option. The
Contractor may waive the thirty (30) day preliminary notice requirement by providing a
written waiver to the Contracting Officer prior to expiration of the contract.
6.2.2 If the District exercises this option, the extended contract shall be considered to include this
option provision.
6.2.3 The price for the option period shall be as specified in the Section 10 of the task order.
6.2.4 The total duration of this task order, including the exercise of any options under this clause,
shall not exceed two (2) years. The task order shall not exceed the expiration date of the
Contractor’s GSA Supply Schedule Contract 47QSWA18D008F.
6.3 DELIVERABLES
The Contractor shall perform the activities required to successfully complete the District’s
requirements and submit each deliverable to the Contract Administrator (CA) identified in
section 12 in accordance with the following:
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CLIN Deliverable Name Quantity Format/Method
of Delivery Due Date
0001
1001
2001
3001
4001
Salesforce Cloud User Licenses
(5.2.1) 129 TBD
Within one (1)
month from Date of
Award
0002
1002
2002
3002
4002
Salesforce Cloud User Licenses
(5.2.2) 129 TBD
Within one (1)
month from Date of
Award and each
month thereafter
0003
1003
2003
3003
4003
Salesforce Lightening Platform
(5.2.3) 1,200 TBD
Within one (1)
month from Date of
Award
0004
1004
2004
3004
4004
Government Cloud Renewal/Support
(5.2.4.) 1 TBD
Within one (1)
month from Date of
Award
7 PACKAGING AND MARKING
The packaging and marking requirements for this contract shall be governed by clause
number (2), Shipping Instructions-Consignment, of the Government of the District of
Columbia's Standard Contract Provisions for use with Supplies and Services Contracts,
dated July 2010. (Attachment 17.1)
8 INSPECTION AND ACCEPTANCE
The inspection and acceptance requirements for this contract shall be governed by clause
number six (6), Inspection of Services of the Government of the District of Columbia's
Standard Contract Provisions for use with Supplies and Services Contracts, dated July 2010.
(Attachment 17.1)
9 ORDERING CLAUSE
9.1 Any supplies and services to be furnished under this contract must be ordered by issuance of
delivery, task, or purchase orders by the CO. Such orders may be issued during the term of
this contract.
9.2 All delivery, task or purchase orders are subject to the terms and conditions of this contract.
In the event of a conflict between a delivery, task or purchase orders and this contract, the
contract shall control.
9.3 If mailed, a delivery, task or purchase order is considered "issued" when the District deposits
the order in the mail. Orders may be issued by facsimile or by electronic commerce
methods.
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10 PRICE SCHEDULE
10.1 The District contemplates award of a firm fixed price task order.
10.2 BASE PERIOD – November 28, 2025 through November 27, 2026
Contract
Line
Item No.
(CLIN)
Item Description Quantity Unit Unit Price Total Price
0001 Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition (Service) 129 Each $3,361.27 $433,603.83
0002
Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition
(Restricted Use)(Service)
129 Each $1,789.14961 $230,800.30
0003 Lightning Platform (Starter) Renewal -
Unlimited Edition 1200 Each $280.1061 $336,127.32
0004 Government Cloud 1 Each $99,426.85 $99,426.85
Grand Total for Base Period 10.2 $1,099,958.30
10.3 OPTION PERIOD ONE – November 28, 2026 through November 27, 2027
CLIN Item Description Quantity Unit Unit Price Total Price
1001 Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition (Service) 129 Each $3,361.27 $433,603.83
1002
Salesforce Service Cloud User Licenses
Renewal - Unlimited Edition (Restricted
Use)(Service)
129 Each $1,950.1023 $251,563.20
1003 Lightning Platform (Starter) Renewal -
Unlimited Edition 1200 Each $280.1061 $336,127.32
1004 Government Cloud 1 Each $101,490.14 $101,490.14
Grand Total for Option Period One 10.3 $1,122,784.49
10.4 PRICE SCHEDULE SUMMARY
Price Schedule Period of Performance Total Price
10.2 Base Period $1,099,958.30
10.3 Option Period One $1,122,784.49
GRAND TOTAL 10.4 $2,222,742.79
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11 CONTRACTING OFFICER (CO)
Contracts may be entered into and signed on behalf of the District Government only by
Contracting Officers. The name, address and telephone number of the Contracting Officer
for this Task Order is:
Latora Davis
Contracting Officer
Office of Contracting and Procurement
955 L’Enfant Plaza
Washington, DC 20024
Office: (202) 899-3627
Email: latora.davis@dc.gov
11.1 The CO is the only person authorized to approve changes in any of the requirements of this
contract.
11.2 The Contractor shall not comply with any order, directive or request that changes or
modifies the requirements of this contract, unless issued in writing and signed by the CO.
11.3 In the event the Contractor effects any change at the instruction or request of any person
other than the CO, the change will be considered to have been made without authority and
no adjustment will be made in the contract price to cover any cost increase incurred as a
result thereof.
12 CONTRACT ADMINISTRATOR (CA)
12.1 The CA is responsible for general administration of the contract and advising the CO as to
the Contractor’s compliance or noncompliance with the contract. The CA has the
responsibility of ensuring the work conforms to the requirements of the contract and such
other responsibilities and authorities as may be specified in the contract. These include:
1. Keeping the CO fully informed of any technical or contractual difficulties encountered
during the performance period and advising the CO of any potential problem areas under
the contract;
2. Coordinating site entry for Contractor personnel, if applicable;
3. Reviewing invoices for completed work and recommending approval by the CO if the
Contractor’s costs are consistent with the negotiated amounts and progress is satisfactory
and commensurate with the rate of expenditure;
4. Reviewing and approving invoices for deliverables to ensure receipt of goods and
services. This includes the timely processing of invoices and vouchers in accordance
with the District’s payment provisions; and
5. Maintaining a file that includes all contract correspondence, modifications, records of
inspections (site, data, equipment) and invoice or vouchers.
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12.2 The address and telephone number of the CA is:
Kashonda Johnson-Dunklin
Management Analyst
Department of Healthcare Finance
955 L’Enfant Plaza, SW 5th Floor
Washington, DC 20024
Email: kashonda.johnsondunkin@dc.gov
12.3 The CA shall NOT have the authority to:
1. Award, agree to, or sign any contract, delivery order or task order. Only the CO shall
make contractual agreements, commitments or modifications;
2. Grant deviations from or waive any of the terms and conditions of the contract;
3. Increase the dollar limit of the contract or authorize work beyond the dollar limit of the
contract,
4. Authorize the expenditure of funds by the Contractor;
5. Change the period of performance; or
6. Authorize the use of District property, except as specified under the contract.
12.4 The Contractor will be fully responsible for any changes not authorized in advance, in
writing, by the CO; may be denied compensation or other relief for any additional work
performed that is not so authorized; and may also be required, at no additional cost to the
District, to take all corrective action necessitated by reason of the unauthorized changes.
13 PAYMENT
13.1 The District will make payments to the Contractor, upon the submission of proper invoices,
at the prices stipulated in this contract, for supplies delivered and accepted or services
performed and accepted, less any discounts, allowances or adjustments provided for in this
contract.
13.2 The District will pay the Contractor on or before the 30th day after receiving a proper
invoice from the Contractor.
14 INVOICE SUBMITTAL
14.1 The Contractor shall create and submit payment requests in an electronic format through the
DC Vendor Portal, https://vendorportal.dc.gov
14.2 The Contractor shall submit proper invoices on a monthly basis or as otherwise specified in
the contract.
14.3 To constitute a proper invoice, the Contractor shall enter all required information into the
Portal after selecting the applicable purchase order number which is listed on the
Contractor’s profile.
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15 INSURANCE
A. GENERAL REQUIREMENTS. The Contractor at its sole expense shall procure and maintain,
during the entire period of performance under this contract, the types of insurance specified
below. The Contractor shall submit a Certificate of Insurance to the Contracting Officer (CO)
giving evidence of the required coverage prior to commencing performance under this contract.
In no event shall any work be performed until the required Certificates of Insurance signed by
an authorized representative of the insurer(s) have been provided to, and accepted by, the CO.
The Government of the District of Columbia shall be included in all policies, where applicable
and allowable by law, required hereunder to be maintained by the Contractor and its
subcontractors (except for workers’ compensation and professional liability insurance) as an
additional insureds for claims against The Government of the District of Columbia relating to
this contract, with the understanding that any affirmative obligation imposed upon the insured
Contractor or its subcontractors (including without limitation the liability to pay premiums)
shall be the sole obligation of the Contractor or its subcontractors, and not the additional
insured. The additional insured status under the Contractor’s and its subcontractors’
Commercial General Liability insurance policies shall be effected using the ISO Additional
Insured Endorsement form CG 20 10 11 85 (or CG 20 10 07 04 and CG 20 37 07 04) or such
other endorsement or combination of endorsements providing coverage at least as broad and
approved by the CO in writing. All of the Contractor’s and its subcontractors’ liability policies
(except for workers’ compensation and professional liability insurance) shall be endorsed using
ISO form CG 20 01 04 13 or its equivalent so as to indicate that such policies provide primary
coverage (without any right of contribution by any other insurance, reinsurance or self-
insurance, including any deductible or retention, maintained by an Additional Insured) for all
claims against the additional insured arising out of the performance of this Statement of Work
by the Contractor or its subcontractors, or anyone for whom the Contractor or its subcontractors
may be liable. These policies shall include a separation of insureds clause applicable to the
additional insured.
If the Contractor and/or its subcontractors maintain broader coverage and/or higher limits than
the minimums shown below, the District requires and shall be entitled to the broader coverage
and/or the higher limits maintained by the Contractor and subcontractors.
B. INSURANCE REQUIREMENTS
1. Commercial General Liability Insurance (“CGL”) - The Contractor shall provide evidence
satisfactory to the CO with respect to the services performed that it carries a CGL policy,
written on an occurrence (not claims-made) basis, on Insurance Services Office, Inc. (“ISO”)
form CG 00 01 04 13 (or another occurrence-based form with coverage at least as broad and
approved by the CO in writing), covering liability for all ongoing and completed operations of
the Contractor and under all subcontracts, covering claims for bodily injury, including without
limitation sickness, disease or death and mental anguish of any persons, broad form property
damage, including loss of use resulting therefrom, personal and advertising injury, and including
coverage for liability arising out of an Insured Contract (including the tort liability of another
assumed in a contract) and acts of terrorism (whether caused by a foreign or domestic source).
Such coverage shall have limits of liability of not less than $1,000,000 each occurrence, a
$2,000,000 general aggregate.
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The Commercial General Liability shall be further endorsed to:
a) To the fullest extent permitted by law, provide additional insured coverage using ISO
form CG 2015 0413 (or it’s equivalent) to The Government of the District of
Columbia
b) Coverage available to the additional insureds shall apply on a primary and non-
contributing basis as respects any other insurance, deductibles, or self-insurance
available to the additional insureds
c) A waiver of subrogation in favor of The Government of the District of Columbia
d) Any Annual Aggregate shall apply on a per location or per project basis (where
applicable)
e) Defense costs shall be in addition to and not erode the limits of liability
2. Automobile Liability Insurance - The Contractor shall provide evidence satisfactory to the CO
of commercial (business) automobile liability insurance written on ISO form CA 00 01 10 13
(or another form with coverage at least as broad and approved by the CO in writing) including
coverage for all owned, hired, borrowed and non-owned vehicles and equipment used by the
Contractor in connection with work under this agreement, with a minimum combined single
limit of $1,000,000 for bodily injury or death and property damage, including loss of use
thereof. Such policy or policies of automobile liability insurance shall be written on an
"occurrence" (as opposed to a "claims made") basis.
Auto Physical Damage Coverage - The Contractor shall provide auto physical damage insurance
to cover "loss" to a covered "auto" or its equipment:
a) Comprehensive - Fire, lightning or explosion; theft; windstorm, hail or earthquake;
flood; mischief or vandalism; or the sinking, burning, collision or derailment of any
conveyance transporting the covered "auto".
b) Collision Coverage - Caused by: The covered "auto's" collision with another object
or the covered "auto's" overturn.
The Commercial Auto Liability policy shall be further endorsed to:
a) To the fullest extent permitted by law, provide additional insured coverage to The
Government of the District of Columbia
b) Coverage available to the additional insureds shall apply on a primary and non-
contributing basis as respects any other insurance, deductibles, or self-insurance
available to the additional insureds
c) A waiver of subrogation in favor of The Government of the District of Columbia
d) Defense costs shall be in addition to and not erode the limits of liability
e) If applicable, include Form CA 99 48 03 06 Pollution Liability - Broadened
Coverage for Covered Autos - Business Auto, Motor Carrier and Truckers (or it’s
equivalent)
3. Workers’ Compensation Insurance - The Contractor shall provide evidence satisfactory to the
CO of Workers’ Compensation insurance in accordance with the statutory mandates of the
District of Columbia or the jurisdiction in which the contract is performed.
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Employer’s Liability Insurance - The Contractor shall provide evidence satisfactory to the CO
of employer’s liability insurance as follows: $500,000 per accident for injury; $500,000 per
employee for disease; and $500,000 for policy disease limit.
The Workers Compensation and Employers Liability shall be further endorsed to:
a) Include a Waiver of Subrogation in favor of The Government of the District of
Columbia.
b) Where applicable, include United States Longshore and Harbor Workers Compensation
Act (USL&H)
c) Where applicable, include Jones Act Coverage for seamen or crew members on an “if
any” basis.
4. Technology Liability, Media Liability and Network Security/Privacy (Cyber) Liability
Insurance covering acts, errors, omissions, breach of contract, and violation of any consumer
protection laws arising out of Contractor’s operations or services with a limit of $4,000,000 per
claim and in the aggregate. Such coverage shall include but not be limited to, third party and
first party coverage for loss or disclosure of any data, including personally identifiable
information and payment card information, network security failure, violation of any consumer
protection laws, unauthorized access and/or use or other intrusions, infringement of any
intellectual property rights (except patent), unintentional breach of contract, negligence or
breach of duty to use reasonable care, breach of any duty of confidentiality, invasion of privacy,
or violations of any other legal protections for personal information, defamation, libel, slander,
commercial disparagement, negligent transmission of computer virus, or use of computer
networks in connection with denial of service attacks. Such coverage shall include regulatory
defense and fines/penalties in any jurisdiction anywhere in the world. Such coverage shall
include contractual privacy coverage for data breach response and crisis management costs that
would be incurred by Contractor on behalf of The Government of the District of Columbia in
the event of a data breach including legal and forensic expenses, notification costs, credit
monitoring costs, and costs to operate a call center. Contractor shall maintain coverage in force
during the term of this Agreement and for an extended reporting period of not less than two (2)
years after.
5. Professional Liability Insurance (Errors & Omissions) - The Contractor shall provide
Professional Liability Insurance (Errors and Omissions) to cover liability resulting from any
error or omission in the performance of professional services under this Contract. The policy
shall provide limits of $1,000,000 per claim or per occurrence for each wrongful act and
$2,000,000 annual aggregate. The Contractor warrants that any applicable retroactive date
precedes the date the Contractor first performed any professional services for the Government of
the District of Columbia and that continuous coverage will be maintained or an extended
reporting period will be exercised for a period of at least ten years after the completion of the
professional services. Limits may not be shared with other lines of coverage.
6. Commercial Umbrella or Excess Liability - The Contractor shall provide evidence satisfactory
to the CO of commercial umbrella or excess liability insurance with minimum limits of
$5,000,000 per occurrence and $5,000,000 in the annual aggregate, following the form and in
excess of all liability policies. All liability coverages must be scheduled under the umbrella
and/or excess policy. The insurance required under this paragraph shall be written in a form that
annually reinstates all required limits. Coverage shall be primary to any insurance, self-
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insurance or reinsurance maintained by The Government of the District of Columbia and the
“other insurance” provision must be amended in accordance with this requirement and
principles of vertical exhaustion.
7. Crime Insurance (3rd Party Indemnity) - The Contractor shall provide a Crime policy including
3rd party fidelity to cover the dishonest acts of Contractors, its employees and/or volunteers
which result in a loss to the District. The Government of the District of Columbia shall be
included as loss payee. The policy shall provide a limit of $200,000 per occurrence.
C. SUBCONTRACTOR INSURANCE REQUIREMENTS
Any and all subcontractors engaged by Contractor for work under this agreement shall be
required to have the same insured required of Contractor. Should the Contractor wish to
propose different insurance requirements than outlined below, then, prior to commencement of
work by the subcontractor, the Contractor shall submit in writing the name and brief description
of work to be performed by the subcontractor on the Subcontractors Insurance Requirement
Template provided to the Office of Risk Management (ORM). ORM will determine the
insurance requirements applicable to the subcontractor and promptly deliver such requirements
in writing to the Contractor. In either instance, the Contractor must provide proof of the
subcontractor's required insurance prior to commencement of work by the subcontractor.
D. PRIMARY AND NONCONTRIBUTORY INSURANCE
The insurance required herein shall be primary to and will not seek contribution from any other
insurance, reinsurance or self-insurance including any deductible or retention, maintained by the
Government of the District of Columbia.
E. DURATION. The Contractor shall carry all required insurance until all contract work is
accepted by The Government of the District of Columbia and shall carry listed coverages for ten
years for construction projects following final acceptance of the work performed under this
contract and two years for non-construction related contracts.
F. LIABILITY. These are the required minimum insurance requirements established by The
Government of the District of Columbia. However, it is understood that The Government of the
District of Columbia does not in any way represent that the insurance or the limits of insurance
specified herein are sufficient or adequate to protect your interests or liabilities and will not in
any way limit the contractor’s liability under this contract.
G. CONTRACTOR’S PROPERTY. Contractor and subcontractors are solely responsible for any
loss or damage to their personal property, including but not limited to tools and equipment,
scaffolding and temporary structures, rented machinery, or owned and leased equipment. A
waiver of subrogation shall apply in favor of The Government of the District of Columbia.
H. MEASURE OF PAYMENT. The Government of the District of Columbia shall not make any
separate measure or payment for the cost of insurance and bonds. The Contractor shall include
all of the costs of insurance and bonds in the contract price.
I. NOTIFICATION. The Contractor shall ensure that all policies provide that the CO shall be
given thirty (30) days prior written notice in the event of cancellation, non-renewal, or material
changes to the extent such cancellation or material changes results in Contractor no long
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complying with the above requirements. The Contractor shall provide the CO with ten (10) days
prior written notice in the event of non-payment of premium. The Contractor will also provide
the CO with an updated Certificate of Insurance should its insurance coverages renew during the
contract. The Government of the District of Columbia may reasonably change the above
insurance coverage requirements during the Term by giving Contractor at least 30 days’ notice
of the change. Contractor must comply, at your expense, and deliver to the CO evidence of
compliance before the change becomes effective.
J. CERTIFICATES OF INSURANCE. The Contractor must send to CO, at least 10 days after
execution of this Agreement, certificates of insurance evidencing the required insurance
coverage and endorsements required herein. Contractor must also provide us with evidence of
renewal before the expiration date of each insurance policy. Contractor is responsible for
providing us with 30 days advanced written notice if the certificate of insurance by the insurer
has been canceled, reduced in coverage, or otherwise altered. . Certificates of insurance must
reference the corresponding contract number. Evidence of insurance shall be submitted to:
The Government of the District of Columbia
And mailed to the attention of:
Latora Davis
Contracting Officer
Office of Contracting and Procurement
955 L’Enfant Plaza
Washington, DC 20024
Office: (202) 899-3627
Email: latora.davis@dc.gov
The CO may request and the Contractor shall promptly deliver updated certificates of insurance,
endorsements indicating the required coverages, and/or certified copies of the insurance
policies. If the insurance initially obtained by the Contractor expires prior to completion of the
contract, renewal certificates of insurance and additional insured and other endorsements shall
be furnished to the CO prior to the date of expiration of all such initial insurance. For all
coverage required to be maintained after completion, an additional certificate of insurance
evidencing such coverage shall be submitted to the CO on an annual basis as the coverage is
renewed (or replaced).
K. DISCLOSURE OF INFORMATION. The Contractor agrees that The Government of the
District of Columbia may disclose the name and contact information of its insurers to any third
party which presents a claim against The Government of the District of Columbia for any
damages or claims resulting from or arising out of work performed by the Contractor, its agents,
employees, servants or subcontractors in the performance of this contract.
L. CARRIER RATINGS. All Contractor’s and its subcontractors’ insurance required in
connection with this contract shall be written by insurance companies with an A.M. Best
Insurance Guide rating of at least A- VII or better (or the equivalent by any other rating agency)
and licensed in the District of Columbia.
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M. WARRANTIES. When applicable, the Contractor should be named as an additional insured on
the applicable manufacturer’s/distributer’s Commercial General Liability policy using Insurance
Services Office, Inc. (“ISO”) form CG 20 15 04 13 (or another occurrence-based form with
coverage at least as broad). CO should collect, review for accuracy, and maintain all warranties
for goods and services.
16 ORDER OF PRECEDENCE
A conflict in language shall be resolved by giving precedence to the document in the highest
order of priority that contains language addressing the issue in question. The following
documents are incorporated into the contract by reference and made a part of the contract in the
following order of precedence:
(1) An applicable Court Order, if any
(2) GSA Contract Number 47QSWA18D008F
(3) Task Order Agreement CW131051
(4) Standard Contract Provisions
(5) Contract attachments other than the Standard Contract Provisions
(6) Quote Number 56130765
17 ATTACHMENTS
The following list of attachments are incorporated into the contract by reference:
Attachment
Number Document
17.1
Government of the District of Columbia Standard Contract Provisions for Use with the
Supplies and Services Contracts (July 2010) available at www.ocp.dc.gov under Quick
Links click on “Required Solicitation Documents”
17.2 U.S. Department of Labor Wage Determination 2015-4281, Revision No. 34, dated July
8, 2025
17.3 Way to Work Amendment Act of 2006 - Living Wage Notice available at
http://ocp.dc.gov, under Quick Links click on “Required Solicitation Documents”
17.4 Way to Work Amendment Act of 2006 - Living Wage Fact Sheet available at
http://ocp.dc.gov , under Quick Links click on “Required Solicitation Documents”
17.5 Certificate of Clean Hands available at http://mytax.dc.gov
17.6 Business License available at https://dlcp.dc.gov, DC Department of Licensing and
Consumer Protection
17.7 Past Performance Evaluation Forms available at www.ocp.dc.gov under Quick Links
click on “Required Solicitation Documents”
17.8 Bidder/Offeror Certification Form available at http://ocp.dc.gov,
under Quick Links click on “Required Solicitation Documents”
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Attachment
Number Document
17.9 Certification of Insurance, based upon Insurance Requirements in Section 15
17.10 Notice of Prohibition of Sexual Harassment in the Workplace