Aramark Management Services, LP, Contract Approval Resolution of 2025

October 29, 2025

The Honorable Phil Mendelson
Chairman
Council of the District of Columbia
John A. Wilson Building
1350 Pennsylvania Avenue, NW, Suite 504
Washington, DC 20004

Subject: Contract No. AGR-25-20000342 with Aramark Management Services , LP
for Janitorial Environmental Cleaning and Related Services
Dear Chairman Mendelson:
Pursuant to D.C. Code 2-352.02(a), enclosed for consideration and approval by the
Council of the District of Columbia is the proposed legislation, “Aramark Management
Services, LP, Contract Approval Resolution of 2025” to approve multi-year contract with
Aramark Management Services, LP (“Aramark”). The proposed period of performance is
from October 1, 2025 to September 30, 2030. The dollar value of the proposed Base Term
of the contract is a fixed price amount of $39,241,788.60.
The purpose of this contract is to provide routine janitorial environmental cleaning and
related services at the Walter E. Washington Convention Center (“Convention Center”)
and the Carnegie Library’s exterior grounds. The services include routine cleaning of the
Convention Center’s loading docks, lobbies, concourses, registration areas, exhibit halls,
ballrooms, management and events office areas, as well as entrances, service corridors,
employee lounges and restrooms. Exterior services at the Carnegie Library include window
cleaning, power washing and snow removal. A full contract summary is provided.
As always, I am available to discuss any questions you may have.

Sincerely,

Angie M. Gates
President and Chief Executive Officer

copy: Andrea Lennon, Senior Director, Contracts and Procurement Services, Events DC
Nicole B. Jackson, Esq., General Counsel, Events DC

Enclosures
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9 A PROPOSED RESOLUTION
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Chaimrnn Phil Mendelson at
the request of the Washington
Convention and Sports Authority
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IN THE COUNCIL OF THE DISTRICT OF COLUMBIA
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17 To approve multiyear Contract No. AGR-25-30000342 with Aramark Management Services, LP.
18 ("Aramark") to provide janitorial environmental cleaning and related services at the
19 Walter E. Washington Convention Center and Carnegie Library's exterior grounds.
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21 RESOLVED, BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this
22 resolution may be cited as the "Aramark Management Services, LP. Contract Approval
23 Resolution of 2025"
24 Sec. 2. (a) The Washington Convention and Sports Authority, t/a Events DC, proposes to
25 enter into a five (5) year agreement with five (5) one-year options with Aramark for "Janitorial
26 Environmental Cleaning and Related Services" for a base term price of $39,241,788.60.
27 (b) The services to be provided under this contract include routine cleaning of the
28 Convention Center's loading docks, lobbies, concourses, registration areas, exhibit halls,
29 ballrooms, management and event office areas, as well as entrances, service corridors, employee
30 lounges and restrooms. Exterior services at the Carnegie Library include window cleaning,
31 power washing and snow removal.
32 Sec. 3. Pursuant to section 451(c)(3) of the District of Columbia Home Rule Act,
33 approved December 24, 1973 (87 Stat. 803; D .C. Official Code §1-204.51(c)(3)), the Council of

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the District of Columbia hereby approves Contract No. AGR-25-30000342. 1
Sec. 4. The Council adopts the fiscal impact statement provided by the Chief Financial 2
Officer as the fiscal impact statement required by section 602(c)(3) of the District of Columbia 3
Home Rule Act (D.C. Official Code §1-206.02 (c)(3)). 4
Sec. 5. The Secretary to the Council shall transmit a copy of this resolution, upon its 5
adoption to the Mayor. 6
Sec. 6. This resolution shall take effect immediately. 7
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M E M O R A N D U MTO:Leif DormsjoChairman, Board of DirectorsTHROUGH:Jay Haddock Ortiz Chairman, Operations CommitteeFROM:Angie M. GatesPresident and Chief Executive Officer DATE:June 12, 2025SUBJECT: Recommendation for Approval to Fund Contract Award to AramarkServices, Inc. for Janitorial Environmental Cleaning and RelatedServicesI. PURPOSEThe purpose of this memorandum is to seek Operations Committee and Board of Directors approval to fund a contract award to Aramark Services, Inc. (“Aramark”) to provide Janitorial Environmental Cleaning and Related Services primarily at the Walter E. Washington Convention Center (the “Convention Center”) and the Carnegie Library(“Carnegie”). The Base Term of the contract shall be for a five (5) year period from October 1, 2025 through September 30, 2030, with five (5) one-year renewal options. The Base Term Fixed Price amount is $39,241,788.60. Because the contract is a multiyearcontract, it will require Council approval.1II. BACKGROUNDThe Authority requires an experienced contractor to provide janitorial environmental and related services (the “Services”) at the Convention Center and for the Carnegie's exterior grounds. These Services include routine cleaning of the Convention Center’s loading docks, lobbies, concourses, registration areas, exhibit halls, ballrooms, management andevent office areas, as well as entrances, service corridors, employee lounges and restrooms. Exterior services at the Convention Center and Carnegie include window cleaning, power washing and snow removal. The awarded contractor will be responsible for all necessarymanagement, supervision, labor, equipment and supplies necessary to provide the Services.The Services will be required as needed up to twenty-four (24) hours per day, seven (7) days per week, and three hundred sixty-five (365) days per year in three (3) shifts. Additionally, the contractor shall provide environmental cleaning on both an emergency and non-emergency basis for the detection, remediation and disposal of environmental hazards. 1See DC Code § 2-352-02.
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III. SOLICITATION AND RESPONSESA. SolicitationOn Thursday, April 10, 2025, the Authority issued Request for Proposal (“RFP”) No. 25-S-212-095 for Janitorial Environmental Cleaning and Related Services. As required by DC Code § 2-218.46, the RFP was placed in the open market with a 35% set aside for Certified Small Business Enterprises (“SBEs”) because the value of the contract would exceed $250,000. The RFP was advertised on the Authority’s e-procurement website (Bonfire) for thirty-three days and in the Washington Informer and Washington Post for seven days. The RFP was also provided to the Department of Small and Local Business Development for distribution to the CBE/SBE community. A Pre-Proposal Conference was held on Wednesday, April 23, 2025, and 28 potential offerors were in attendance.B. Receipt of ProposalOn Monday, May 12, 2025, the Authority received a total of five proposals in response to the RFP from Aramark Services, Inc., IBX Clean, One Kare Enterprise LLC, Pritchard Sports and Entertainment Group, LLC and United States Services Industries, Inc dba Grupo Eulen (“Offerors”). Three of the Offerors were deemed non-responsive due to not meeting the minimum qualifications set forth in the RFP.C. Evaluation and ScoringOn May 16, 2025, a Technical Evaluation Panel (“Panel”) chaired by Cathy Boles (Director, Facility Operations Program) and including Patrick Landers (Director, Facility Operations), Jaylen Hinton (Facility Operations and Services Program Manager) and Jessica Falk (Operations Specialist) met to evaluate the proposals for technical competence.A maximum of 80 points for technical competence was possible. The Offerors were evaluated on three broad technical areas: Qualifications and Experience of Key Personnel (30 points); Specialized and Significant Experience and Technical Competence of the Firm (20 points); and Company’s Technical Approach (30 points).A maximum of 20 points was available for the price. The Office of Contracts and Procurement Services completed the evaluation of the pricing according to the formula set out in the RFP, i.e., by assigning the maximum price points to the Offeror with the lowest price and assigning proportionally lower scores to the other Offerors. Up to an additional 12 points were available for CBE preferences. Following review of the Offeror’s proposal and pricing, the Panel’s consensus technical scores, price scores, and CBE points were as follows:
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RFP #25-S-212-095 - Janitorial Environmental Cleaning and Related ServicesVendorPrice Evaluation (20 points)Technical Evaluation (80 points)CBE Preference (30 points)Total Evaluation PointsAramark Services, Inc. 20 75 0 95.00 United States Services Industries, Inc dba Grupo Eulen7.47 41 0 48.47 V. RECOMMENDATIONThe Office of Contracts and Procurement Services Staff recommends that the Operations Committee and the Board of Directors approve funding for a contract award to Aramark, at an NTE amount of $39,241,788.60 for janitorial environmental cleaning and related services primarily at the Convention Center and Carnegie. Aramark, the incumbentservice provider, submitted a proposal that identified a complete on-site management teamand comprehensive plan to provide janitorial environmental cleaning services. During the life of its existing contract, Aramarkhas consistently received annual performance ratings of “Excellent” and is routinely recognized as a valued Service Partner by internal and external constituents and was recognized by Events DC as its Service Partner of the Year in the past. During the Covid-19 pandemic, Aramarkwas able to quickly mobilize andprovided support and utilized its national resources to help the Authority navigate through the pandemic by way of best practices, certifications and accreditations and their ability to secure difficult to obtain supplies. Aramarkhas also been a partner helping the Authority achieve top ratings, such as, the LEED Platinum, first to receive the GBAC Star and the first convention center to receive the WELL Health and Safety rating. Aramarkpossesses over 30 years of experience providing janitorial services at convention centers, stadiums and arenas and provided positive references for their services at McCormick Place in Chicago, IL, Camden Yards Sports Complex in Baltimore, MD andKay Bailey Hutchinson Convention Center in Dallas, TX. Aramark also provides services locally at the Capital One Arena.The cost breakdown is as follows: TermAmount Base Year 1 (October 1, 2025 - September 30, 2026)$7,362,730.19 Base Year 2 (October 1, 2026 - September 30, 2027)$7,605,095.64 Base Year 3 (October 1, 2027 - September 30, 2028)$7,833,103.61 Base Year 4 (October 1, 2028 - September 30, 2029)$8,083,346.02 Base Year 5 (October 1, 2029 - September 30, 2030)$8,357,513.14 Base Term Total$39,241,788.60 Option Year 1 (October 1, 2030 – September 30, 2031)$8,543,985.94 Option Year 2 (October 1, 2031 – September 30, 2032)$8,817,687.47 Option Year 3 (October 1, 2032 - September 30, 2033)$9,126,124.22
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Option Year 4 (October 1, 2033 - September 30, 2034)$9,427,912.45 Option Year 5 (October 1, 2034 – September 30, 2035$9,721,605.64 The Program recognizes that there is an increase in cost for Base Year 1 of the new proposed contract from the current year cost of $5,751,780. The previous contract wasawarded in 2015 and included fixed pricing for the 5-year base term and all five option years, requiring Aramarkto take the risk for increases in costs for labor, goods and equipment. Given the 10-year time period since pricing was last set and considering price increases due to economic factors and tariffs, Staff expected and budgeted for a cost increase for any new contract awardee. After Base Year 1 the pricing for each year increases on average three percent (3%).It should also be noted that Aramarkwas instrumental in working with the Authority to achieve the accreditations of GBAC, LEED Platinum and the WELL Health and Safety rating with their established programs, and innovative processes. For example, during COVID, Aramarkpartnered with Jefferson Health and launched EverSafe OS Mobile App which assisted in safely reopening and sustaining operations during the pandemic. This allowed the Authority to pivot from normal operations to an alternative care facility hospital which required specialized cleaning with Aramark’smajor corporate support.For the new contract, the Program incorporated new initiatives to include robot cleaning technology and a quarterly process to protect our investment to maintain the concrete flooring. To meet the 35% subcontracting set aside for Certified Business Enterprises (CBEs) as required under the provisions of “The Small and Certified Business Enterprise Development Assistance Amendment Act of 2014” (the “Act”), effective June 10, 2014, Aramarkwill partner with Total Services LLC, a SBE firm, to provide janitorial services and carpet and upholstery cleaning services, Rojani Facilities Management, LLC, a SBE firm, to provide window cleaning and building maintenance, and U-Street Parking/USP Janitorial, LLC, a SBE firm, to provide janitorial services. All contractors are required to secure and maintain general liability and other appropriate insurance and name the Authority, its Board of Directors, employees, and officers as additional insureds. Additionally, all contractors warrant that all services performed under the contract by the contractor, its subcontractors, employees, or agents shall conform with the requirements of the contract. Should the services provided prove to be nonconforming, the contractor shall, at its sole cost and expense, reperform any such services to the satisfaction of the Authority. If the Contractor fails, refuses or neglects to reperform the services, the Authority may, at its sole and absolute discretion, have the services reperformed and charge any associated costs back to the Contractor or make an equitable adjustment to the contract price. VI. FUNDING AVAILABILTYThe funding for this contract is consistent with the Authority’s approved FY26 operatingbudget.
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VII. COMPANY INFORMATION Company NameAramark Services, Inc.Primary Location/ Headquarters2400 Market Street, Philadelphia, PA 19103 PrincipalKatherine Tracy, Vice President of FinanceCBE (Yes/No)NoTotal Numbers of Employees355Total Number of Employees DC Residents88Percent of Employees DC Residents24.8%CERTIFICATE OF PROCUREMENT COMPLIANCE: Date: Andrea Lennon Senior Director, Office of Contracts and Procurement ServicesCERTIFICATE OF FUNDING AVAILABILITY: Date: Veronica TaylorController CONCURRENCE ON BEHALF OF THE COMMITTEE: Date: Jay Haddock Ortiz Chairman, Operations Committee
05/22/2025
5/22/2025

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Attachment AAramark Cleaning Equipment
ProCarpet 45-Large 2 in1 dual carpet extraction/encapsulation for heavy duty cleaning of large areasThe TASKI® Intellibot® Swingobot 2000 Kit is the Hands-Free revolution in floor care cleaning.
CCI Cleaning Robot –Four in One Cleaning RobotTASKI Swingo2500B Ride-On 37in Auto Scrubber w Pad Drivers - A higher cleaning speed of 5 mph (8 km/h) combined with the patented TASKI IntelliFlow system make the TASKI Swingo 2500 ride-on auto scrubber 40% more productive compared to walk-behind auto scrubbers.