Read the full stored bill text
Florida Senate
-
2026
SB 334
By
Senator Smith
17-00057-26 2026334__
1 A bill to be entitled
2 An act relating to deactivation from transportation
3 network company digital networks; amending s. 627.748,
4 F.S.; defining the term “deactivation”; specifying
5 circumstances under which deactivation may occur;
6 requiring a transportation network company (TNC) to
7 establish and maintain a deactivation policy;
8 specifying requirements for such policy; requiring
9 TNCs to contract with a nonprofit organization for a
10 specified purpose; requiring TNCs to review an appeal
11 and make a determination on the appeal within a
12 certain timeframe; requiring TNCs to make a certain
13 assessment when making such determination; authorizing
14 deactivated drivers to appeal deactivation before a
15 specified third-party arbitrator; specifying the
16 manner of selecting the arbitrator if a TNC and a
17 deactivated driver cannot agree; providing
18 construction; providing an effective date.
19
20 Be It Enacted by the Legislature of the State of Florida:
21
22 Section 1. Present paragraphs (a) through (h) of subsection
23 (1) of section 627.748, Florida Statutes, are redesignated as
24 paragraphs (b) through (i), respectively, a new paragraph (a) is
25 added to that subsection, and subsection (19) is added to that
26 section, to read:
27 627.748 Transportation network companies.—
28 (1) DEFINITIONS.—As used in this section, the term:
29
(a)
“Deactivation” means a process by which a TNC driver is
30
no longer authorized to accept rides through the digital network
31
and ha
s
his or her access to the TNC digital network revoked.
32
(19)
DEACTIVATION.—
Deactivation may occur when a TNC driver
33
receives poor rider ratings, violates the TNC’s safety or other
34
policies, or fails to meet vehicle or insurance requirements.
A
35
TNC must establish and maintain a clear,
written deactivation
36
policy. This policy must provide TNC drivers with the
37
opportunity to appeal deactivation. The TNC must contract with a
38
nonprofit organization
that has
experience working with diverse
39
populations to assist drivers in navigating the appeals process.
40
The TNC must review
any
appeal
by the TNC driver
and issue a
41
determination on deactivation within 30 days
after
receiving the
42
appeal.
In making this determination, the TNC must assess
43
whether the evidence supports the determination that the driver
44
violated
the TNC’s policies.
Deactivated drivers
may
appeal any
45
deactivation
before
a
mutually agreed upon
third-party
46
arbitrator
who is a member in good standing of the American
47
Arbitration Association (AAA) or its successor. If the
TNC and
48
the deactivated driver
cannot
agree
on an arbitrator, the
49
parties must obtain a list of five arbitrators
recommended by
50
the
AAA.
To select the arbitrator, the TNC and the deactivated
51
driver
shall
alternate
striking
one name from the list until
52
only one remains, who will serve as the arbitrator.
This
53
subsection does not p
reclude a
TNC driver from bringing a cause
54
of action against the TNC in a court of competent jurisdiction
55
regarding the circumstances of a deactivation.
56 Section 2. This act shall take effect July 1, 2026.