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Florida Senate
-
2026
SB 1586
By
Senator DiCeglie
18-00676B-26 20261586__
1 A bill to be entitled
2 An act relating to public safety; amending s. 365.171,
3 F.S.; revising legislative intent relating to 911
4 systems; requiring each county, and every public
5 agency within such county, to provide specified 911,
6 emergency call, and dispatch services from a
7 centralized 911 call center operated by the county or
8 a regional entity as decided by specified boards;
9 requiring that state funds for emergency services be
10 redirected to each county that operates such centers;
11 prohibiting certain counties from receiving state
12 funds; requiring the board of county commissioners of
13 each county to convene a specified board within a
14 certain time period; providing membership requirements
15 of such board; requiring the board to decide by a
16 unanimous vote the entity for the county which will
17 operate its centralized 911 call center and the
18 funding for such entity; prohibiting funding from
19 exceeding a specified dollar amount; requiring a
20 certain board of county commissioners to convene a
21 specified board within a certain time period in order
22 for the county to establish a regional centralized 911
23 call center; providing membership requirements of such
24 board; requiring the responsibilities and requirements
25 of the board to mirror those of a specified board;
26 requiring the board to decide by a unanimous vote the
27 entity for the region which will operate its
28 centralized 911 call center and the funding for such
29 entity; prohibiting funding from exceeding a specified
30 dollar amount unless agreed to by a specified vote of
31 the board; requiring certain counties to convene a
32 specified board for a specific purpose; providing
33 responsibilities of specified boards following the
34 establishment of a centralized 911 call center;
35 providing membership composition of such boards;
36 requiring an entity that operates a centralized 911
37 call center to maintain its headquarters in a
38 specified location for a specific purpose; authorizing
39 the entity an alternate location in certain
40 circumstances; providing that the sheriff is deemed
41 the entity to provide 911, emergency call, and
42 dispatch services in a county under certain
43 circumstances; requiring that all existing 911
44 operations within such county be integrated under the
45 sheriff and every public agency within such county to
46 participate; requiring that state funds be redirected
47 to the sheriff for a specified purpose; prohibiting
48 certain expenditures from being included in the
49 sheriff’s budget; prohibiting entities from
50 transferring certain emergency calls; requiring
51 entities to maintain interoperability with other
52 emergency communications centers; requiring such
53 entities to maintain certain cybersecurity standards;
54 requiring vendors of certain systems to provide, at no
55 additional cost, specified capabilities to 911 call
56 centers; prohibiting such vendors from imposing any
57 additional licensing or integration fee for any system
58 that enables integration of systems used by 911 call
59 centers; requiring that every 911 call center and
60 public safety answering point, and any related system,
61 be deemed critical infrastructure; defining terms;
62 requiring specified boards or the sheriff, as
63 applicable, to make a certain certification in writing
64 to the office by specified dates; requiring the office
65 to submit a certain report to the Governor and the
66 Legislature by specified dates; providing requirements
67 for the report; providing penalties for noncompliance;
68 providing an effective date.
69
70 Be It Enacted by the Legislature of the State of Florida:
71
72 Section 1. Subsections (2) and (4) of section 365.171,
73 Florida Statutes, are amended to read:
74 365.171 Emergency communications state plan.—
75 (2) LEGISLATIVE INTENT.—It is the intent of the Legislature
76 that the communications number “911” be the designated emergency
77 communications number. A public safety agency may not advertise
78 or otherwise promote the use of any communications number for
79 emergency response services other than “911.” It is further the
80 intent of the Legislature to implement and continually update a
81 cohesive statewide emergency communications plan for enhanced
82 911 services which will provide citizens with rapid direct
83 access to public safety agencies by accessing “911” with the
84 objective of reducing the response time to situations requiring
85 law enforcement, fire, medical, rescue, and other emergency
86 services.
It is further the intent of the Legislature to create
87
a unified 911 system within each county or region to serve as a
88
single point of contact for all emergency services in order to
89
maximize efficiency of emergency services. It is further the
90
intent of the Legislature to prohibit the transfer of calls
91
between 911 call centers or other law enforcement, fire, or EMS
92
dispatch centers in the same county, to maximize the efficiency
93
of the statewide emergency communications plan for residents
94
dialing “911” for emergency services. It is further the intent
95
of the Legislature to maximize interoperability of public safety
96
agencies within each county and statewide to maximize the
97
efficiency of emergency communications for residents dialing
98
“911” for emergency services. The goal of interoperability is to
99
ensure that 911 calls for emergency services, as well as
100
communication and responses to catastrophic events, are
101
connected directly so that critical information and resources
102
across multiple disciplines and agencies are coordinated.
103 (4) STATE PLAN.—The office shall develop, maintain, and
104 implement appropriate modifications for a statewide emergency
105 communications plan. The plan shall provide for:
106 (a) The public agency emergency communications requirements
107 for each entity of local government in the state.
108 (b) A system to meet specific local government
109 requirements. Such system shall include law enforcement,
110 firefighting, and emergency medical services and may include
111 other emergency services such as poison control, suicide
112 prevention, and emergency management services.
113 (c) Identification of the mutual aid agreements necessary
114 to obtain an effective emergency communications system.
115 (d) A funding provision that identifies the cost necessary
116 to implement the emergency communications system.
117
(e)1.a.
By January 1, 2029, each county, and every public
118
agency within such county, shall provide 911, emergency call,
119
and dispatch services from a unified 911 call center, operated
120
by the county or a regional entity created by an interlocal
121
agreement or other memorandum of agreement, decided by a
122
unanimous vote of the Emergency Communication Center (ECC)
123
executive board or the Regional Emergency Communication Center
124
(RECC) executive board, as applicable, pursuant to this
125
paragraph.
126
b.
Upon establishment of a unified 911 call center, all
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state funds for emergency services must be redirected to each
128
county that operates the unified 911 call center. A county that
129
provides or receives 911, emergency call, and dispatch services,
130
but does not establish a unified 911 call center pursuant to
131
this paragraph, may not receive state funds for emergency
132
services.
133
2.a.
Within 90 days after July 1, 2026, in order for a
134
county to establish a unified 911 call center pursuant to this
135
paragraph, the board of county commissioners shall convene an
136
ECC executive board. The chair of the board of county
137
commissioners or his or her designee shall serve as the chair of
138
the ECC executive board. The membership of the ECC executive
139
board shall be composed of the city manager or strong mayor, as
140
applicable, of the largest municipality in each county by
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population size that provides law enforcement, fire, and EMS
142
services, and each agency head that provides law enforcement,
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fire, and EMS services operating in the county as of July 1,
144
2026.
145
b.
By January 1, 2027, the ECC executive board shall decide
146
by a unanimous vote the entity for the county which will operate
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its unified 911 call center. Funding for such entity must also
148
be decided by a unanimous vote of the ECC executive board, and
149
the funding must be provided by the county and participating
150
municipalities and agencies or any combination thereof. Any
151
funding after the establishment of a unified 911 call center
152
required by this paragraph may not exceed any net increase in
153
the annual purchasing power of the dollar, as reflected in the
154
Consumer Price Index for All Urban Consumers, unless agreed to
155
by a unanimous vote of the ECC executive board.
156
3.a.
Within 90 days after July 1, 2026, in order for a
157
county to establish a regional unified 911 call center pursuant
158
to this paragraph, the board of county commissioners of the
159
county with the largest population participating in the regional
160
unified 911 call center shall convene an RECC executive board.
161
The chair of the board of county commissioners or his or her
162
designee shall serve as the chair of the RECC executive board.
163
The membership of the RECC executive board shall be composed of:
164
(I)
The chair of the board of county commissioners, or his
165
or her designee, from each participating county.
166
(II)
The city manager or strong mayor, as applicable, of
167
the largest municipality in each participating county by
168
population size.
169
(III)
Every agency head within each participating county
170
that provides law enforcement, fire, and EMS services operating
171
in the participating counties as of July 1, 2026.
172
173
Notwithstanding membership requirements in this sub
174
subparagraph, RECC executive board responsibilities and
175
requirements must mirror the ECC executive board
176
responsibilities and requirements pursuant to this paragraph.
177
b.
By January 1, 2027, the RECC executive board shall
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decide by a unanimous vote the entity for the region which will
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operate its unified 911 call center for the participating
180
counties. Funding for such entity must also be decided by a
181
unanimous vote of the RECC executive board, and the funding must
182
be provided by the participating counties, municipalities,
183
agencies, or any combination thereof. Any funding after the
184
establishment of a unified 911 call center required by this
185
paragraph may not exceed any net increase in the annual
186
purchasing power of the dollar, as reflected in the Consumer
187
Price Index for All Urban Consumers, unless agreed to by three
188
fourths vote of the RECC executive board.
189
4.
A county that has an established entity
that, as of July
190
1, 2026, provides law enforcement, fire, and EMS services to all
191
government-provided first responder agencies in the county shall
192
convene an ECC executive board pursuant to subparagraph 2. to
193
ensure that the requirements of this paragraph are met.
194
5.a.
Following the establishment of a unified 911 call
195
center by a county pursuant to this paragraph, the ECC executive
196
board shall serve as an advisor to the entity that operates the
197
unified 911 call center. The ECC executive board may convene at
198
a time and place as determined by the chair of the board.
199
Membership of the ECC executive board shall be composed of:
200
(I)
One member of the board of county commissioners or his
201
or her designee.
202
(II)
One representative from the county’s city council, or
203
his or her designee.
204
(III)
The sheriff or his or her designee.
205
(IV)
The police chief and the fire chief of the county.
206
207
Members may serve on a rotating basis within their respective
208
category of representation as established by the implementing
209
rules created by the ECC executive board.
210
b.
Following the establishment of a regional unified 911
211
call center pursuant to this paragraph, the RECC executive board
212
shall serve as an advisor to the entity that operates the
213
regional unified 911 call center. The RECC executive board may
214
convene at a time and place as determined by the chair of the
215
board. Membership of the RECC executive board shall be composed
216
of:
217
(I)
One member of the board of county commissioners, or his
218
or her designee, from each participating county.
219
(II)
One representative, or his or her designee, from the
220
city council of each participating county.
221
(III)
The sheriff, or his or her designee, from each
222
participating county.
223
(IV)
The police chief and the fire chief from each
224
participating county.
225
226
Members may serve on a rotating basis within their respective
227
category of representation as established by the implementing
228
rules created by the RECC executive board.
229
6.a.
An entity that operates a unified 911 call center
230
shall maintain its headquarters in one location to serve as the
231
primary public safety answering point (PSAP). However, an entity
232
may maintain offices or answering points at various other
233
locations throughout this state, as required and determined by a
234
public agency. An entity shall designate an alternate center to
235
the PSAP. Such center may only receive emergency calls when the
236
PSAP is unable to receive emergency calls.
237
b.
An entity that operates a regional unified 911 call
238
center shall maintain its headquarters in one location to serve
239
as the PSAP, but may maintain offices or answering points at
240
various locations, as required and determined by the public
241
agencies. However, the entity shall designate an alternate
242
center to the PSAP. Such center may only receive emergency calls
243
when the PSAP is unable to receive emergency calls.
244
7.a.
By January 1, 2027, if a county has not established
245
the operation of a unified 911 call center pursuant to this
246
paragraph, the sheriff of the county is deemed the entity to
247
provide 911, emergency call, and dispatch services in the
248
county. All existing 911 operations within a county must be
249
integrated under the sheriff to create a 911 call center, and
250
every public agency within the county shall participate in the
251
911 call center to provide such services.
252
b.
If the sheriff provides 911, emergency call, and
253
dispatch services, the state funds for emergency services must
254
be redirected to the sheriff for the sole purpose of operating
255
the unified 911 call center and may not be distributed to the
256
county. The county shall provide total funding for the 911 call
257
center, as determined by the annual needs assessment and as
258
requested by the sheriff, but the county does not have rights or
259
control over the funds or equipment of the center. Expenditures
260
for operating the 911 call center may not be included in the
261
sheriff’s budget under s. 30.49. Such expenditures must be
262
included in the county’s budget in accordance with chapter 129.
263
8.a.
An entity or a regional entity that provides 911,
264
emergency call, and dispatch services from a 911 call center may
265
not transfer any emergency call received by the entity to any
266
other PSAP or call center, unless at least one firefighting, law
267
enforcement, ambulance, medical, or other emergency services
268
professional, as applicable, has been dispatched in response to
269
the emergency call received by the entity.
270
b.
This subparagraph does not prohibit the transfer of an
271
emergency call to another PSAP or emergency communications
272
center if the reported emergency occurs outside the
273
jurisdictional boundaries of the local government where the
274
headquarters of the 911 call center is located. In such cases,
275
the emergency call must be promptly transferred to the
276
appropriate jurisdiction, consistent with established
277
interagency protocols and mutual-aid agreements.
278
9.a.
An entity or a regional entity that provides 911,
279
emergency call, and dispatch services from a 911 call center
280
shall maintain interoperability with other emergency
281
communications centers in this state. Such entities shall
282
maintain proactive cybersecurity standards adopted by the
283
National Institute of Standards and Technology, as outlined in
284
the Task Force on Optimal Public Safety Answering Point
285
Architecture Guidelines. Such entities shall also maintain
286
cryptographic inventory and ongoing cryptographic monitoring
287
services, and incorporate behavioral-based, packet-level
288
monitoring at all times from a security operations center
289
located in the United States.
290
b.
To aid in interoperability and public safety, a vendor
291
of computer-aided dispatch (CAD) systems and interoperable radio
292
communications systems must provide, at no additional cost, the
293
built-in capability to interface with different PSAP CAD systems
294
and other radio communications systems that, although not
295
operated or maintained by the vendor, are used in this state by
296
911 call centers. In addition, a vendor may not impose any
297
additional licensing or integration fee for any system that
298
enables integration of such systems, including, but not limited
299
to, radio communications systems, CAD systems, cyber security
300
systems, telephone communication systems, interoperability
301
gateway systems, and Radio-over-Internet Protocol (RoIP) gateway
302
systems, used in this state by a 911 call center.
303
c.
Every 911 call center and PSAP, and any related system,
304
including, but not limited to, interoperability gateway systems
305
and secure IP communications systems that enable cross-system
306
radio communications, are deemed critical infrastructure in this
307
state.
308
d.
As used in this subparagraph, the term:
309
(I)
“Critical infrastructure” has the same meaning as in s.
310
119.0725(1).
311
(II)
“Interoperability” means the technical ability to
312
communicate across disciplines and jurisdictions statewide.
313
(III)
“Interoperability gateway” system means a network
314
device or platform that provides protocol translation, audio
315
transcoding, routing, and talk-group management between
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otherwise incompatible radio systems, Voice-over-Internet
317
Protocol (VoIP) systems, public safety LTE network systems,
318
mission critical push-to-X services systems, satellite systems,
319
and IP-based communications systems.
320
(IV)
“Radio-over-Internet Protocol (RoIP) Gateway” system
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means hardware or software that enables radio communications to
322
be transmitted, received, patched, or controlled across IP
323
networks.
324
10.a.
By January 1, 2027, and by January 1, 2029, the chair
325
of the ECC executive board, the chair of the RECC executive
326
board, or the sheriff, as applicable, shall certify in writing
327
to the office that the county or each participating county, as
328
applicable, has taken the required action to comply this
329
paragraph and has established an entity or a regional entity to
330
provide 911, emergency call, and dispatch services.
331
b.
By January 30, 2027, and by January 1, 2029, the office
332
shall submit a report to the Governor, the President of the
333
Senate, and the Speaker of House of Representatives, describing
334
the results of establishing 911 call centers in this state,
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identifying any county that has not established such a center in
336
violation of this paragraph.
337
11.
A county that does not comply with this paragraph by
338
January 1, 2029, will have its emergency funding reduced by 25
339
percent for each year the county does not comply.
340
341 The office shall be responsible for the implementation and
342 coordination of such plan. The office shall adopt any necessary
343 rules and schedules related to public agencies for implementing
344 and coordinating the plan, pursuant to chapter 120.
345 Section 2. This act shall take effect upon becoming a law.