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104TH GENERAL ASSEMBLY
State of Illinois
2025 and 2026
HB5468

Introduced 2/13/2026, by Rep. Kelly M. Cassidy

SYNOPSIS AS INTRODUCED:

See Index

Amends the Community Emergency Services and Support Act. Replaces all
references to the Division of Mental Health of the Department of Human
Services with the Department of Human Services throughout the Act.
Provides that 9-1-1 public safety answering points shall screen specific
types of law enforcement calls and follow approved protocols and processes
under the Act to identify callers experiencing behavioral health crises
and to refer them for a behavioral health response. Provides that 9-1-1
public safety answering points shall open and follow the emergency medical
dispatch protocols established under the Emergency Medical Services (EMS)
Systems Act at the start of all emergency calls to ensure the protocols are
used and applied consistently and uniformly to ensure that information
related to behavioral health emergency calls is available for data
collection and can be used to determine which calls should be referred for
a behavioral health response. Provides that, among other things, each
Regional Advisory Committee or subregional committee must (1) review
regional and subregional crisis response system capacities and resources
to inform planning and implementation and to foster collaboration across
all sectors of the system and (2) determine the need for and make a plan to
support local communities to develop and use other resources to create
additional mobile mental health relief provider services to expand the
capacity to provide more immediate service coverage. Amends the Emergency
Telephone System Act. Provides that, beginning July 1, 2027, all public
safety answering points shall use the protocols established under the
Community Emergency Services and Support Act to identify behavioral and
mental health-related emergencies that do not require a law enforcement
response. Amends the Illinois State Police Law. Amends the Illinois Police
Training Act. Provides that Crisis Intervention Team (CIT) training
programs shall include, among other things, community response options
including, the community response options under the Community Emergency
Services and Support Act. Makes other changes.
LRB104 20696 WRO 34196 b

A BILL FOR

HB5468
LRB104 20696 WRO 34196 b
1

AN ACT concerning government.

2

Be it enacted by the People of the State of Illinois,
3
represented in the General Assembly:

4

Section 5.
The Illinois State Police Law of the Civil
5
Administrative Code of Illinois is amended by changing Section
6
2605-51 as follows:

7

(20 ILCS 2605/2605-51)
8

Sec. 2605-51.
Division of the Academy and Training.
9

(a) The Division of the Academy and Training shall
10
exercise, but not be limited to, the following functions:
11

(1) Oversee and operate the Illinois State Police
12

Training Academy.
13

(2) Train and prepare new officers for a career in law
14

enforcement, with innovative, quality training and
15

educational practices.
16

(3) Offer continuing training and educational programs
17

for Illinois State Police employees.
18

(4) Oversee the Illinois State Police's recruitment
19

initiatives.
20

(5) Oversee and operate the Illinois State Police's
21

quartermaster.
22

(6) Duties assigned to the Illinois State Police in
23

Article 5, Chapter 11 of the Illinois Vehicle Code

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1

concerning testing and training officers on the detection
2

of impaired driving.
3

(7) Duties assigned to the Illinois State Police in
4

Article 108B of the Code of Criminal Procedure
of 1963
.
5

(a-5) Successful completion of the Illinois State Police
6
Academy satisfies the minimum standards pursuant to
7
subsections (a), (b), and (d) of Section 7 of the Illinois
8
Police Training Act and exempts Illinois State Police officers
9
from the Illinois Law Enforcement Training Standards Board's
10
State Comprehensive Examination and Equivalency Examination.
11
Satisfactory completion shall be evidenced by a commission or
12
certificate issued to the officer.
13

(b) The Division of the Academy and Training shall
14
exercise the rights, powers, and duties vested in the former
15
Division of State Troopers by Section 17 of the Illinois State
16
Police Act.
17

(c) Specialized training. The Division of the Academy and
18
Training shall provide the following specialized training:
19

(1) Crash reconstruction specialist; training. The
20

Division of the Academy and Training shall cooperate with
21

the Division of Forensic Services to provide specialized
22

training in crash reconstruction for Illinois State Police
23

officers. Only Illinois State Police officers who
24

successfully complete the training may be assigned as
25

crash reconstruction specialists.
26

(2) Death and homicide investigations; training. The

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Division of the Academy and Training shall provide
2

training in death and homicide investigation for Illinois
3

State Police officers. Only Illinois State Police officers
4

who successfully complete the training may be assigned as
5

lead investigators in death and homicide investigations.
6

Satisfactory completion of the training shall be evidenced
7

by a certificate issued to the officer by the Division of
8

the Academy and Training. The Director shall develop a
9

process for waiver applications for officers whose prior
10

training and experience as homicide investigators may
11

qualify them for a waiver. The Director may issue a
12

waiver, at his or her discretion, based solely on the
13

prior training and experience of an officer as a homicide
14

investigator.
15

(A) The Division of the Academy and Training shall
16

require all homicide investigator training to include
17

instruction on victim-centered, trauma-informed
18

investigation. This training must be implemented by
19

July 1, 2023.
20

(B) The Division of the Academy and Training shall
21

cooperate with the Division of Criminal Investigation
22

to develop a model curriculum on victim-centered,
23

trauma-informed investigation. This curriculum must be
24

implemented by July 1, 2023.
25

(3) Investigation of officer-involved criminal sexual
26

assault; training. The Division of the Academy and

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Training shall cooperate with the Division of Criminal
2

Investigation to provide a specialized criminal sexual
3

assault and sexual abuse investigation training program
4

for Illinois State Police officers. Only Illinois State
5

Police officers who successfully complete the training may
6

be assigned as investigators in officer-involved criminal
7

sexual assault investigations under Section 10 of the Law
8

Enforcement Criminal Sexual Assault Investigation Act.
9

(4) Investigation of officer-involved deaths;
10

training. The Division of the Academy and Training shall
11

have a written policy regarding the investigation of
12

officer-involved deaths that involve a law enforcement
13

officer employed by the Illinois State Police as required
14

under Section 1-10 of the Police and Community Relations
15

Improvement Act and shall provide specialized training in
16

that policy for Illinois State Police officers.
17

(5) Juvenile specialist; training. The Division of the
18

Academy and Training shall provide specialized juvenile
19

training for Illinois State Police officers who meet the
20

definition of "juvenile police officer" as defined under
21

paragraph (17) of Section 1-3 of the Juvenile Court Act of
22

1987. Juvenile specialists may complete questioning of
23

juveniles on school grounds as provided under Section
24

22-88 of the School Code.
25

(6) Peer support program; training. The Division of
26

the Academy and Training shall cooperate with the Office

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1

of the Director to provide peer support advisors with
2

appropriate specialized training in counseling to conduct
3

peer support counseling sessions under Section 10 of the
4

First Responders Suicide Prevention Act.
5

(7) Police dog training standards; training. All
6

police dogs used by the Illinois State Police for drug
7

enforcement purposes pursuant to the Cannabis Control Act,
8

the Illinois Controlled Substances Act, and the
9

Methamphetamine Control and Community Protection Act shall
10

be trained by programs that meet the certification
11

requirements set by the Director or the Director's
12

designee. Satisfactory completion of the training shall be
13

evidenced by a certificate issued by the Division of the
14

Academy and Training.
15

(8) Safe2Help; training. The Division of the Academy
16

and Training shall cooperate with the Division of Criminal
17

Investigation to ensure all program personnel or call
18

center staff, or both, are appropriately trained in the
19

areas described in subsection (f) of Section 10 of the
20

Student Confidential Reporting Act.
(10)
21

(c-5) In-service training.
22

(1) At least once, the Division of the Academy and
23

Training shall develop and require the following
24

in-service training opportunities to be completed by
25

Illinois State Police officers:
26

(A) Cell phone medical information; training.

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1

Training required under this subparagraph (A) shall
2

provide instruction on accessing and using medical
3

information stored in cell phones. The Division may
4

use the program approved under Section 2310-711 of the
5

Department of Public Health Powers and Duties Law of
6

the Civil Administrative Code of Illinois to develop
7

the Division's program.
8

(B) Autism spectrum disorders; training. Training
9

required under this subparagraph (B) shall instruct
10

Illinois State Police officers on the nature of autism
11

spectrum disorders and in identifying and
12

appropriately responding to individuals with autism
13

spectrum disorders. The Illinois State Police shall
14

review the training curriculum and may consult with
15

the Department of Public Health or the Department of
16

Human Services to update the training curriculum as
17

needed.
18

(2) At least every year, the Division of the Academy
19

and Training shall provide the following in-service
20

training to Illinois State Police officers:
21

(A) Cultural diversity; training.
22

(i) Training required under this subparagraph
23

(A) shall provide training and continuing
24

education to Illinois State Police officers
25

concerning cultural diversity, including topics
26

such as sensitivity toward racial and ethnic

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differences.
2

(ii) This training and continuing education
3

shall, among other things, emphasize that the
4

primary purpose of enforcement of the Illinois
5

Vehicle Code is safety and equal, uniform, and
6

non-discriminatory enforcement of the law.
7

(B) Minimum annual in-service training
8

requirements. Minimum annual in-service training
9

includes:
10

(i) crisis intervention training;
11

(ii) emergency medical response training and
12

certification;
13

(iii) firearm qualification training;
14

(iv) law updates; and
15

(v) officer wellness and mental health.
16

(C) Firearms restraining orders; training.
17

Training required under this subparagraph (C) shall
18

provide instruction on the processes used to file a
19

firearms restraining order, to identify situations in
20

which a firearms restraining order is appropriate, and
21

to safely promote the usage of the firearms
22

restraining order in different situations.
23

(3) At least every 3 years, the Division of the
24

Academy and Training shall provide the following
25

in-service training to Illinois State Police officers:
26

(A) Arrest and use of force and control tactics;

HB5468
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LRB104 20696 WRO 34196 b
1

training. Training required under this subparagraph
2

(A) shall provide to Illinois State Police officers
3

training and continuing education concerning knowledge
4

of policies and laws regulating the use of force;
5

shall equip officers with tactics and skills,
6

including de-escalation techniques, to prevent or
7

reduce the need to use force or, when force must be
8

used, to use force that is objectively reasonable,
9

necessary, and proportional under the totality of the
10

circumstances; and shall ensure appropriate
11

supervision and accountability. The training shall
12

consist of at least 30 hours and shall include:
13

(i) at least 12 hours of hands-on,
14

scenario-based role-playing;
15

(ii) at least 6 hours of instruction on use of
16

force techniques, including the use of
17

de-escalation techniques to prevent or reduce the
18

need for force whenever safe and feasible;
19

(iii) specific training on the law concerning
20

stops, searches, and the use of force under the
21

Fourth Amendment to the United States
22

Constitution;
23

(iv) specific training on officer safety
24

techniques, including cover, concealment, and
25

time; and
26

(v) at least 6 hours of training focused on

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high-risk traffic stops.
2

(B) Minimum triennial in-service training
3

requirements. Minimum triennial in-service training
4

required
this
under
this
subparagraph (B) includes
5

training and continuing education to Illinois State
6

Police officers concerning:
7

(i) constitutional and proper use of law
8

enforcement authority;
9

(ii) civil and human rights;
10

(iii) cultural competency, including implicit
11

bias and racial and ethnic sensitivity; and
12

(iv) procedural justice.
13

(C) Mandated reporter; training. Training required
14

under this subparagraph (C) must be approved by the
15

Department of Children and Family Services as provided
16

under Section 4 of the Abused and Neglected Child
17

Reporting Act and includes training on the reporting
18

of child abuse and neglect.
19

(D) Sexual assault and sexual abuse; training.
20

(i) Training required under this subparagraph
21

(D) shall include in-service training on sexual
22

assault and sexual abuse response and training on
23

report writing requirements, including, but not
24

limited to, the following:
25

(a) recognizing the symptoms of trauma;
26

(b) understanding the role trauma has

HB5468
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LRB104 20696 WRO 34196 b
1

played in a victim's life;
2

(c) responding to the needs and concerns
3

of a victim;
4

(d) delivering services in a
5

compassionate, sensitive, and nonjudgmental
6

manner;
7

(e) interviewing techniques in accordance
8

with the curriculum standards in subdivision
9

(iii) of this subparagraph;
10

(f) understanding cultural perceptions and
11

common myths of sexual assault and sexual
12

abuse; and
13

(g) report writing techniques in
14

accordance with the curriculum standards in
15

subdivision (iii) of this subparagraph and the
16

Sexual Assault Incident Procedure Act.
17

(ii) Instructors providing training under this
18

subparagraph
(D)

(G)
shall have successfully
19

completed training on evidence-based,
20

trauma-informed, victim-centered responses to
21

cases of sexual assault and sexual abuse and shall
22

have experience responding to sexual assault and
23

sexual abuse cases.
24

(iii) The Illinois State Police shall adopt
25

rules, in consultation with the Office of the
26

Attorney General and the Illinois Law Enforcement

HB5468
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1

Training Standards Board, to determine the
2

specific training requirements. The rules adopted
3

by the Illinois State Police shall include, at a
4

minimum, both of the following:
5

(a) evidence-based curriculum standards
6

for report writing and immediate response to
7

sexual assault and sexual abuse, including
8

trauma-informed, victim-centered interview
9

techniques, which have been demonstrated to
10

minimize retraumatization, for all Illinois
11

State Police officers; and
12

(b) evidence-based curriculum standards
13

for trauma-informed, victim-centered
14

investigation and interviewing techniques,
15

which have been demonstrated to minimize
16

retraumatization, for cases of sexual assault
17

and sexual abuse for all Illinois State Police
18

officers who conduct sexual assault and sexual
19

abuse investigations.
20

(4) At least every 5 years, the Division of the
21

Academy and Training shall provide the following
22

in-service training to Illinois State Police officers:
23

(A) Psychology of domestic violence; training.
24

Training under this subparagraph (A) shall provide aid
25

in understanding the actions of domestic violence
26

victims and abusers and the actions needed to prevent

HB5468
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1

further victimization of those who have been abused.
2

The training shall focus specifically on looking
3

beyond physical evidence to the psychology of domestic
4

violence situations by studying the dynamics of the
5

aggressor-victim relationship, separately evaluating
6

claims where both parties claim to be the victim, and
7

assessing the long-term effects of domestic violence
8

situations.
9

(c-10) Cadet training. The Division of the Academy and
10
Training shall provide the following basic training to
11
Illinois State Police cadets or ensure the following training
12
was completed prior to an Illinois State Police cadet becoming
13
an Illinois State Police officer:
14

(1) Animal fighting awareness and humane response;
15

training. Training required under this paragraph (1) shall
16

include a training program in animal fighting awareness
17

and humane response for Illinois State Police cadets. The
18

purpose of that training shall be for Illinois State
19

Police officers to identify animal fighting operations and
20

respond appropriately. Training under this paragraph (1)
21

shall include a humane response component that provides
22

guidelines for appropriate law enforcement response to
23

animal abuse, cruelty, and neglect, or similar condition,
24

as well as training on canine behavior and nonlethal ways
25

to subdue a canine.
26

(2) Arrest and use of force and control tactics and

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1

officer safety; training. Training required under this
2

paragraph (2) must include, without limitation, training
3

on officer safety techniques, such as cover, concealment,
4

and time.
5

(3) Arrest of a parent or an immediate family member;
6

training. Training required under this paragraph (3) shall
7

instruct Illinois State Police cadets on trauma-informed
8

responses designed to ensure the physical safety and
9

well-being of a child of an arrested parent or immediate
10

family member, which must include, without limitation: (A)
11

training in understanding the trauma experienced by the
12

child while maintaining the integrity of the arrest and
13

safety of officers, suspects, and other involved
14

individuals; (B) training in de-escalation tactics that
15

would include the use of force when reasonably necessary;
16

and (C) training in understanding and inquiring whether a
17

child will require supervision and care.
18

(4) Autism and other developmental or physical
19

disabilities; training. Training required under this
20

paragraph (4) shall instruct Illinois State Police cadets
21

on identifying and interacting with persons with autism
22

and other developmental or physical disabilities, reducing
23

barriers to reporting crimes against persons with autism,
24

and addressing the unique challenges presented by cases
25

involving victims or witnesses with autism and other
26

developmental disabilities.

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1

(5) Cell phone medical information; training. Training
2

required under this paragraph (5) shall instruct Illinois
3

State Police cadets to access and use medical information
4

stored in cell phones. The Division of the Academy and
5

Training may use the program approved under Section
6

2310-711 of the Department of Public Health Powers and
7

Duties Law of the Civil Administrative Code of Illinois to
8

develop the training required under this paragraph (5).
9

(6) Compliance with the Health Care Violence
10

Prevention Act; training. Training required under this
11

paragraph (6) shall provide an appropriate level of
12

training for Illinois State Police cadets concerning the
13

Health Care Violence Prevention Act.
14

(7) Constitutional law; training. Training required
15

under this paragraph (7) shall instruct Illinois State
16

Police cadets on constitutional and proper use of law
17

enforcement authority, procedural justice, civil rights,
18

human rights, and cultural competency, including implicit
19

bias and racial and ethnic sensitivity.
20

(8) Courtroom testimony; training.
21

(9) Crime victims; training. Training required under
22

this paragraph (9) shall provide instruction in techniques
23

designed to promote effective communication at the initial
24

contact with crime victims and to comprehensively explain
25

to victims and witnesses their rights under the Rights of
26

Crime Victims and Witnesses Act and the Crime Victims

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1

Compensation Act.
2

(10) Criminal law; training.
3

(11) Crisis intervention team and mental health
4

awareness; training. Training required under this
5

paragraph (11) shall include a specialty certification
6

course of at least 40 hours, addressing specialized
7

policing responses to people with mental illnesses. The
8

Division of the Academy and Training shall conduct Crisis
9

Intervention Team training programs that train officers to
10

identify signs and symptoms of mental illness, to
11

de-escalate situations involving individuals who appear to
12

have a mental illness and connect individuals in crisis to
13

treatment.
The training shall also include an overview of
14

the Community Emergency Services and Support Act.

15

(12) Cultural diversity; training.
16

(A) The training required under this paragraph
17

(12) shall provide training to Illinois State Police
18

cadets concerning cultural competency and cultural
19

diversity, including sensitivity toward racial and
20

ethnic differences.
21

(B) This training shall include, but not be
22

limited to, an emphasis on the fact that the primary
23

purpose of enforcement of the Illinois Vehicle Code is
24

safety, equal, and uniform and non-discriminatory
25

enforcement under the law.
26

(13) De-escalation and use of force; training.

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1

Training required under this paragraph (13) must consist
2

of at least 6 hours of instruction on use of force
3

techniques, including the use of de-escalation techniques
4

to prevent or reduce the need for force whenever safe and
5

feasible.
6

(14) Domestic violence; training. Training required
7

under this paragraph (14) shall provide aid in
8

understanding the actions of domestic violence victims and
9

abusers and to prevent further victimization of those who
10

have been abused, focusing specifically on looking beyond
11

the physical evidence to the psychology of domestic
12

violence situations, such as the dynamics of the
13

aggressor-victim relationship, separately evaluating
14

claims where both parties claim to be the victim, and
15

long-term effects.
16

(15) Effective recognition of and responses to stress,
17

trauma, and post-traumatic stress; training. Training
18

required under this paragraph (15) shall instruct Illinois
19

State Police cadets to recognize and respond to stress,
20

trauma, and post-traumatic stress experienced by law
21

enforcement officers. The training must be consistent with
22

Section 25 of the Illinois Mental Health First Aid
23

Training Act in a peer setting, including recognizing
24

signs and symptoms of work-related cumulative stress,
25

issues that may lead to suicide, and solutions for
26

intervention with peer support resources.

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1

(16) Elder abuse; training. Training required under
2

this paragraph (16) shall teach Illinois State Police
3

cadets to recognize neglect and financial exploitation
4

against the elderly and adults with disabilities. The
5

training shall also teach Illinois State Police cadets to
6

recognize self-neglect by the elderly and adults with
7

disabilities. In this subparagraph, "adults with
8

disabilities" has the meaning given to that term in the
9

Adult Protective Services Act.
10

(17) Electronic control devices; training. Training
11

required under this paragraph (17) shall include training
12

in the use of electronic control devices, including the
13

psychological and physiological effects of the use of
14

those devices on humans.
15

(18) Epinephrine auto-injector administration;
16

training. Training required under this paragraph (18)
17

shall instruct Illinois State Police cadets to recognize
18

and respond to anaphylaxis. The training must comply with
19

subsection (c) of Section 40 of the Illinois State Police
20

Act.
21

(19) Evidence collection; training. Training required
22

under this paragraph (19) must include proper procedures
23

for collecting, handling, and preserving evidence, and
24

rules of law.
25

(20) Firearms restraining orders; training. Providing
26

instruction on the process used to file a firearms

HB5468
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LRB104 20696 WRO 34196 b
1

restraining order and how to identify situations in which
2

a firearms restraining order is appropriate and how to
3

safely promote the usage of the firearms restraining order
4

in different situations.
5

(21) Firearms; training. Successful completion of a
6

40-hour course of training in use of a suitable type
7

firearm shall be a condition precedent to the possession
8

and use of that respective firearm in connection with the
9

officer's official duties. To satisfy the requirements of
10

this Act, the training must include the following:
11

(A) Instruction in the dangers of misuse of the
12

firearm, safety rules, and care and cleaning of the
13

firearm.
14

(B) Practice firing on a range and qualification
15

with the firearm in accordance with the standards
16

established by the Board.
17

(C) Instruction in the legal use of firearms under
18

the Criminal Code of 2012 and relevant court
19

decisions.
20

(D) A forceful presentation of the ethical and
21

moral considerations assumed by any person who uses a
22

firearm.
23

(22) First-aid; training. First-aid training must
24

include cardiopulmonary resuscitation.
25

(23) Hate crimes; training. Training required under
26

this paragraph (23) shall instruct Illinois State Police

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cadets in identifying, responding to, and reporting all
2

hate crimes.
3

(24) High-risk traffic stops; training. Training
4

required under this paragraph (24) must consist of at
5

least 6 hours of training focused on high-risk traffic
6

stops.
7

(25) High-speed vehicle chase; training. Training
8

required under this paragraph (25) shall instruct Illinois
9

State Police cadets on the hazards of high-speed police
10

vehicle chases with an emphasis on alternatives to the
11

high-speed vehicle chase.
12

(26) Human relations; training.
13

(27) Human trafficking; training. Training required
14

under this paragraph (27) shall instruct Illinois State
15

Police cadets in the detection and investigation of all
16

forms of human trafficking, including, but not limited to,
17

involuntary servitude under subsection (b) of Section 10-9
18

of the Criminal Code of 2012, involuntary sexual servitude
19

of a minor under subsection (c) of Section 10-9 of the
20

Criminal Code of 2012, and trafficking in persons under
21

subsection (d) of Section 10-9 of the Criminal Code of
22

2012. This program shall be made available to all cadets
23

and Illinois State Police officers.
24

(28) Juvenile law; training. Training required under
25

this paragraph (28) shall instruct Illinois State Police
26

cadets on juvenile law and the proper processing and

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handling of juvenile offenders.
2

(29) Mandated reporter; training. Training required
3

under this paragraph (29) must be approved by the
4

Department of Children and Family Services as provided
5

under Section 4 of the Abused and Neglected Child
6

Reporting Act and includes training on the reporting of
7

child abuse and neglect.
8

(30) Mental conditions and crises, training. Training
9

required under this paragraph (30) shall include, without
10

limitation, (A) recognizing the disease of addiction, (B)
11

recognizing situations which require immediate assistance,
12

and (C) responding in a manner that safeguards and
13

provides assistance to individuals in need of mental
14

treatment.
15

(31) Officer wellness and suicide prevention;
16

training. The training required under this paragraph (31)
17

shall include instruction on job-related stress management
18

techniques, skills for recognizing signs and symptoms of
19

work-related cumulative stress, recognition of other
20

issues that may lead to officer suicide, solutions for
21

intervention, and a presentation on available peer support
22

resources.
23

(32) Officer-worn body cameras; training.
24

(A) As used in this paragraph (32), "officer-worn
25

body camera" has the meaning given to that term in
26

Article 10 of the Law Enforcement Officer-Worn Body

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Camera Act.
2

(B) The training required under this paragraph
3

(32) shall provide training in the use of officer-worn
4

body cameras to cadets who will use officer-worn body
5

cameras.
6

(33) Opioid antagonists; training.
7

(A) As used in this paragraph (33), "opioid
8

antagonist" has the meaning given to that term in
9

subsection (e) of Section 5-23 of the Substance Use
10

Disorder Act.
11

(B) Training required under this paragraph (33)
12

shall instruct Illinois State Police cadets to
13

administer opioid antagonists.
14

(34) Persons arrested while under the influence of
15

alcohol or drugs; training. Training required under this
16

paragraph (34) shall comply with Illinois State Police
17

policy adopted under Section 2605-54. The training shall
18

be consistent with the Substance Use Disorder Act and
19

shall provide guidance for the arrest of persons under the
20

influence of alcohol or drugs, proper medical attention if
21

warranted, and care and release of those persons from
22

custody. The training shall provide guidance concerning
23

the release of persons arrested under the influence of
24

alcohol or drugs who are under the age of 21 years of age,
25

which shall include, but shall not be limited to,
26

instructions requiring the arresting officer to make a

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reasonable attempt to contact a responsible adult who is
2

willing to take custody of the person who is under the
3

influence of alcohol or drugs.
4

(35) Physical training.
5

(36) Post-traumatic stress disorder; training.
6

Training required under this paragraph (36) shall equip
7

Illinois State Police cadets to identify the symptoms of
8

post-traumatic stress disorder and to respond
9

appropriately to individuals exhibiting those symptoms.
10

(37) Report writing; training. Training required under
11

this paragraph (37) shall instruct Illinois State Police
12

cadets on writing reports and proper documentation of
13

statements.
14

(38) Scenario training. At least 12 hours of hands-on,
15

scenario-based role-playing.
16

(39) Search and seizure; training. Training required
17

under this paragraph (39) shall instruct Illinois State
18

Police cadets on search and seizure, including temporary
19

questioning.
20

(40) Sexual assault and sexual abuse; training.
21

Training required under this paragraph (40) shall instruct
22

Illinois State Police cadets on sexual assault and sexual
23

abuse response and report writing training requirements,
24

including, but not limited to, the following:
25

(A) recognizing the symptoms of trauma;
26

(B) understanding the role trauma has played in a

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victim's life;
2

(C) responding to the needs and concerns of a
3

victim;
4

(D) delivering services in a compassionate,
5

sensitive, and nonjudgmental manner;
6

(E) interviewing techniques in accordance with the
7

curriculum standards in subsection (f) of Section
8

10.19 of the Illinois Police Training Act;
9

(F) understanding cultural perceptions and common
10

myths of sexual assault and sexual abuse; and
11

(G) report-writing techniques in accordance with
12

the curriculum standards in subsection (f) of Section
13

10.19 of the Illinois Police Training Act and the
14

Sexual Assault Incident Procedure Act.
15

(41) Traffic control and crash investigation;
16

training.
17

(d) The Division of the Academy and Training shall
18
administer and conduct a program consistent with 18 U.S.C.
19
926B and 926C for qualified active and retired Illinois State
20
Police officers.
21
(Source: P.A. 103-34, eff. 1-1-24; 103-939, eff. 1-1-25;
22
103-949, eff. 1-1-25; 104-24, eff. 1-1-26; 104-417, eff.
23
8-15-25; revised 1-29-26.)

24

Section 10.
The Illinois Police Training Act is amended by
25
changing Section 10.17 as follows:

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1

(50 ILCS 705/10.17)
2

Sec. 10.17.
Crisis Intervention Team (CIT) training;
3
mental health awareness training; certified therapy dog team
4
training and certification.
5

(a) The Illinois Law Enforcement Training Standards Board
6
shall develop and approve a standard curriculum for certified
7
training programs in crisis intervention, including a
8
specialty certification course of at least 40 hours,
9
addressing specialized policing responses to people with
10
mental illnesses. The Board shall conduct Crisis Intervention
11
Team (CIT) training programs that train officers to identify
12
signs and symptoms of mental illness, to de-escalate
13
situations involving individuals who appear to have a mental
14
illness, and connect that person in crisis to treatment.
15
Crisis Intervention Team (CIT) training programs shall be a
16
collaboration between law enforcement professionals, mental
17
health providers, families, and consumer advocates and must
18
minimally include the following components: (1) basic
19
information about mental illnesses and how to recognize them;
20
(2) information about mental health laws and resources; (3)
21
learning from family members of individuals with mental
22
illness and their experiences;
and
(4) verbal de-escalation
23
training and role-plays
; and (5) community response options
24
including, the community response options under the Community
25
Emergency Services and Support Act
. Officers who have

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successfully completed this program shall be issued a
2
certificate attesting to their attendance of a Crisis
3
Intervention Team (CIT) training program.
4

(b) The Board shall create an introductory course
5
incorporating adult learning models that provides law
6
enforcement officers with an awareness of mental health issues
7
including a history of the mental health system, types of
8
mental health illness including signs and symptoms of mental
9
illness and common treatments and medications, and the
10
potential interactions law enforcement officers may have on a
11
regular basis with these individuals, their families, and
12
service providers including de-escalating a potential crisis
13
situation. This course, in addition to other traditional
14
learning settings, may be made available in an electronic
15
format.
16

(c) The Board shall develop a course and certification
17
program for certified therapy dog teams consisting of officers
18
employing the use of therapy dogs in relation to crisis and
19
emergency response. This program shall aim to ensure that
20
Crisis Intervention Team (CIT) officers and therapy dog teams
21
are available in various regions throughout the State to be
22
dispatched in the event of a crisis.
23

(d) The Board may include model policies regarding
24
community response procedures on its website and may
25
distribute educational and training materials created in
26
consultation with the Department of Human Services to law

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1
enforcement agencies throughout the State.
2

The amendatory changes to this Section made by Public Act
3
101-652 shall take effect January 1, 2022.
4
(Source: P.A. 104-106, eff. 1-1-26
.)

5

Section 15.
The Emergency Telephone System Act is amended
6
by changing Section 2 and by adding Sections 7.2 and 7.3 as
7
follows:

8

(50 ILCS 750/2)

(from Ch. 134, par. 32)
9

(Section scheduled to be repealed on December 31, 2027)
10

Sec. 2.
Definitions.
As used in this Act, unless the
11
context otherwise requires:
12

"9-1-1 network" means the network used for the delivery of
13
9-1-1 calls and messages over dedicated and redundant
14
facilities to a primary or backup 9-1-1 PSAP that meets the
15
appropriate grade of service.
16

"9-1-1 system" means the geographic area that has been
17
granted an order of authority by the Commission or the
18
Statewide 9-1-1 Administrator to use "9-1-1" as the primary
19
emergency telephone number, including, but not limited to, the
20
network, software applications, databases, CPE components and
21
operational and management procedures required to provide
22
9-1-1 service.
23

"9-1-1 Authority" means an Emergency Telephone System
24
Board or Joint Emergency Telephone System Board that provides

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1
for the management and operation of a 9-1-1 system. "9-1-1
2
Authority" includes the Illinois State Police only to the
3
extent it provides 9-1-1 services under this Act.
4

"9-1-1 System Manager" means the manager, director,
5
administrator, or coordinator who at the direction of his or
6
her Emergency Telephone System Board is responsible for the
7
implementation and execution of the order of authority issued
8
by the Commission or the Statewide 9-1-1 Administrator through
9
the programs, policies, procedures, and daily operations of
10
the 9-1-1 system consistent with the provisions of this Act.
11

"Administrator" means the Statewide 9-1-1 Administrator.
12

"Advanced service" means any telecommunications service
13
with or without dynamic bandwidth allocation, including, but
14
not limited to, ISDN Primary Rate Interface (PRI), that,
15
through the use of a DS-1, T-1, or other un-channelized or
16
multi-channel transmission facility, is capable of
17
transporting either the subscriber's inter-premises voice
18
telecommunications services to the public switched network or
19
the subscriber's 9-1-1 calls to the public agency.
20

"Aggregator" means an entity that ingresses 9-1-1 calls of
21
multiple traffic types or 9-1-1 calls from multiple
22
originating service providers and combines them on a trunk
23
group or groups (or equivalent egress connection arrangement
24
to a 9-1-1 system provider's NG9-1-1 network or system), and
25
that uses the routing information provided in the received
26
call setup signaling to select the appropriate trunk group and

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1
proceeds to signal call setup toward the 9-1-1 system
2
provider. "Aggregator" includes an originating service
3
provider that provides aggregation functions for its own 9-1-1
4
calls. "Aggregator" also includes an aggregation network or an
5
aggregation entity that provides aggregator services for other
6
types of system providers, such as cloud-based services or
7
enterprise networks as its client.
8

"ALI" or "automatic location identification" means the
9
automatic display at the public safety answering point of the
10
address or location of the caller's telephone and
11
supplementary emergency services information of the location
12
from which a call originates.
13

"ANI" or "automatic number identification" means the
14
automatic display of the 10-digit telephone number associated
15
with the caller's telephone number.
16

"Automatic alarm" and "automatic alerting device" mean any
17
device that will access the 9-1-1 system for emergency
18
services upon activation and does not provide for two-way
19
communication.
20

"Answering point" means a PSAP, SAP, Backup PSAP, Unmanned
21
Backup Answering Point, or VAP.
22

"Authorized entity" means an answering point or
23
participating agency other than a decommissioned PSAP.
24

"Backup PSAP" means an answering point that meets the
25
appropriate standards of service and serves as an alternate to
26
the PSAP operating independently from the PSAP at a different

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1
location that has the capability to direct dispatch for the
2
PSAP or otherwise transfer emergency calls directly to an
3
authorized entity. A backup PSAP may accept overflow calls
4
from the PSAP or be activated if the primary PSAP is disabled.
5

"Board" means an Emergency Telephone System Board or a
6
Joint Emergency Telephone System Board created pursuant to
7
Section 15.4.
8

"Bylaws" means a set of regulations that ensure consistent
9
and agreed upon voting and decision-making procedures.
10

"Call back number" means a number used by a PSAP to
11
recontact a location from which a 9-1-1 call was placed,
12
regardless of whether that number is a direct-dial number for
13
a station used to originate a 9-1-1 call.
14

"Carrier" includes a telecommunications carrier and a
15
wireless carrier.
16

"Commission" means the Illinois Commerce Commission.
17

"Computer aided dispatch" or "CAD" means a computer-based
18
system that aids public safety telecommunicators or
19
telecommunicator supervisors by automating selected
20
dispatching and recordkeeping activities.
21

"Direct dispatch" means a 9-1-1 service wherein upon
22
receipt of an emergency call, a public safety telecommunicator
23
or telecommunicator supervisors transmits, without delay,
24
transfer, relay, or referral, all relevant available
25
information to the appropriate public safety personnel or
26
emergency responders.

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1

"Dispatchable location" means a location delivered to the
2
PSAP with a 9-1-1 call that consists of the validated street
3
address of the calling party, plus additional information,
4
such as a suite or apartment identifier, uncertainty data, or
5
similar information, necessary to accurately identify the
6
location of the calling party.
7

"Decommissioned" means the revocation of a PSAPs authority
8
to handle 9-1-1 calls as an answering point within the 9-1-1
9
network.
10

"Diversion" means the obligation or expenditure of a 9-1-1
11
fee or charge for a purpose or function other than the purposes
12
and functions designated by the Federal Communications
13
Commission as acceptable under 47 CFR 9.23. "Diversion"
14
includes distribution of a 9-1-1 fee or charge to a political
15
subdivision that obligates or expends such fees for a purpose
16
or function other than those designated as acceptable by the
17
Federal Communications Commission under 47 CFR 9.23.
18

"DS-1, T-1, or similar un-channelized or multi-channel
19
transmission facility" means a facility that can transmit and
20
receive a bit rate of at least 1.544 megabits per second
21
(Mbps).
22

"Dynamic bandwidth allocation" means the ability of the
23
facility or customer to drop and add channels, or adjust
24
bandwidth, when needed in real time for voice or data
25
purposes.
26

"Emergency call" means any type of request for emergency

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1
assistance through a 9-1-1 network either to the digits 9-1-1
2
or the emergency 24/7 10-digit telephone number for all
3
answering points. An emergency call is not limited to a voice
4
telephone call. It could be a two-way video call, an
5
interactive text, Teletypewriter (TTY), an SMS, an Instant
6
Message, or any new mechanism for communications available in
7
the future. An emergency call occurs when the request for
8
emergency assistance is received by a public safety
9
telecommunicator.
10

"Emergency Telephone System Board" or "ETSB" means (i) a
11
board appointed by the corporate authorities of any county or
12
municipality to provide for the management and operation of a
13
9-1-1 system within the scope of the duties and powers
14
prescribed by this Act or (ii) a joint Emergency Telephone
15
System Board.
16

"EMS personnel" has the meaning given to that term in
17
Section 3.5 of the Emergency Medical Services (EMS) Systems
18
Act.
19

"First responder" means someone designated by a public
20
safety agency who is charged with responding to emergency
21
service requests, including emergency communications
22
professionals, public safety telecommunicators, public safety
23
telecommunicator supervisors, and police, fire, and EMS
24
personnel who operate in the field.
25

"Grade of service" means the NENA Baseline NG9-1-1 as set
26
forth in the NENA i3 Solution prevailing national standard.

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1

"Hearing-impaired individual" means a person with a
2
permanent hearing loss who can regularly and routinely
3
communicate by telephone only through the aid of devices which
4
can send and receive written messages over the telephone
5
network.
6

"Hosted supplemental 9-1-1 service" means a database
7
service that:
8

(1) electronically provides information for 9-1-1 call
9

takers when a call is placed to 9-1-1;
10

(2) allows telephone subscribers to provide
11

information to 9-1-1 to be used in emergency scenarios;
12

(3) collects a variety of formatted data relevant to
13

9-1-1 and first responder needs, which may include, but is
14

not limited to, photographs of the telephone subscribers,
15

physical descriptions, medical information, household
16

data, and emergency contacts;
17

(4) allows for information to be entered by telephone
18

subscribers through a secure website where they can elect
19

to provide as little or as much information as they
20

choose;
21

(5) automatically displays data provided by telephone
22

subscribers to 9-1-1 call takers for all types of
23

telephones when a call is placed to 9-1-1 from a
24

registered and confirmed phone number;
25

(6) (blank);
26

(7) (blank);

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1

(8) (blank);
2

(9) supports the delivery of telephone subscriber
3

information through a secure internet connection to all
4

emergency telephone system boards;
5

(10) works across all 9-1-1 call-taking equipment and
6

allows for the easy transfer of information into a
7

computer aided dispatch system; and
8

(11) may be used to collect information pursuant to an
9

Illinois Premise Alert Program as defined in the Illinois
10

Premise Alert Program (PAP) Act.
11

"Interconnected voice service" means a telecommunications
12
service that:
13

(1) allows users to make and receive calls to and from
14

the public switched telephone network or other phone
15

lines, including both traditional landline and mobile
16

services;
17

(2) enables users to make or receive voice calls to or
18

from telephone numbers assigned to the public switched
19

telephone network, including calls to and from emergency
20

services;
21

(3) requires a connection to the public switched
22

telephone network (PSTN) either directly or through other
23

interconnected services;
24

(4) supports standard telephone functions, such as
25

making and receiving calls, voicemail, and the ability to
26

connect with other telephone networks;

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1

(5) complies with various FCC regulations to ensure
2

user safety, including the requirement to support 9-1-1
3

services, allowing emergency responders to locate the
4

caller; and
5

(6) can be provided over various technologies,
6

including traditional telephone lines, broadband Internet
7

connections via VoIP, and mobile networks.
8

"Interconnected voice service" includes voice over
9
Internet protocol (VoIP) services that are integrated into the
10
public telephone system and the availability of other
11
essential services like number portability and accessibility
12
for people with disabilities.
13

"Interconnected voice over Internet protocol provider" or
14
"Interconnected VoIP provider" has the meaning given to that
15
term under Section 13-235 of the Public Utilities Act.
16

"Joint Emergency Telephone System Board" or "Joint ETSB"
17
means a Joint Emergency Telephone System Board established by
18
intergovernmental agreement of two or more municipalities or
19
counties, or a combination thereof, to provide for the
20
management and operation of a 9-1-1 system.
21

"Key telephone system" means a type of MLTS designed to
22
provide shared access to several outside lines through buttons
23
or keys typically offering identified access lines with direct
24
line appearance or termination on a given telephone set.
25

"Local public agency" means any unit of local government
26
or special purpose district located in whole or in part within

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1
this State that provides or has authority to provide
2
firefighting, police, ambulance, medical, or other emergency
3
services.
4

"Mechanical dialer" means any device that accesses the
5
9-1-1 system without human intervention and does not provide
6
for two-way communication.
7

"Master Street Address Guide" or "MSAG" is a database of
8
street names and house ranges within their associated
9
communities defining emergency service zones (ESZs) and their
10
associated emergency service numbers (ESNs) to enable proper
11
routing of 9-1-1 calls.
12

"Mobile telephone number" or "MTN" means the telephone
13
number assigned to a wireless telephone at the time of initial
14
activation.
15

"Multi-line telephone system" or "MLTS" means a system
16
composed of common control units, telephone sets, control
17
hardware and software, and adjunct systems, including network
18
and premises-based systems, such as Centrex and VoIP, as well
19
as PBX, hybrid, and key telephone systems
(
as classified by
20
the Federal Communications Commission under 47 CFR Part 68,
21
which includes systems owned or leased by governmental
22
agencies, nonprofit entities, and for-profit businesses.
23
"Multi-line telephone system" or "MLTS" includes the full
24
range of networked communication systems that serve
25
enterprises, including IP-based and cloud-based systems.
26
"Multi-line telephone system" or "MLTS" also includes

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1
outbound-only MLTS that allow users to make 9-1-1 calls but do
2
not enable PSAPs to place a return call directly to the 9-1-1
3
caller.
4

"Network connections" means the number of voice grade
5
communications channels directly between a subscriber and a
6
telecommunications carrier's public switched network, without
7
the intervention of any other telecommunications carrier's
8
switched network, which would be required to carry the
9
subscriber's inter-premises traffic and which connection
10
either (1) is capable of providing access through the public
11
switched network to a 9-1-1 Emergency Telephone System, if one
12
exists, or (2) if no system exists at the time a surcharge is
13
imposed under Section 15.3 or 20, that would be capable of
14
providing access through the public switched network to the
15
local 9-1-1 Emergency Telephone System if one existed. Where
16
multiple voice grade communications channels are connected to
17
a telecommunications carrier's public switched network through
18
a private branch exchange (PBX) service, there shall be
19
determined to be one network connection for each trunk line
20
capable of transporting either the subscriber's inter-premises
21
traffic to the public switched network or the subscriber's
22
9-1-1 calls to the public agency. Where multiple voice grade
23
communications channels are connected to an OSP's public
24
switched network through Centrex type service, the number of
25
network connections shall be equal to the number of PBX trunk
26
equivalents for the subscriber's service or other multiple

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1
voice grade communication channels facility, as determined by
2
reference to any generally applicable exchange access service
3
tariff filed by the subscriber's telecommunications carrier
4
with the Commission.
5

"Network costs" means those recurring costs that directly
6
relate to the operation of the 9-1-1 network as determined by
7
the Statewide 9-1-1 Administrator with the advice of the
8
Statewide 9-1-1 Advisory Board, which may include, but need
9
not be limited to, some or all of the following: costs for
10
interoffice trunks, selective routing charges, transfer lines
11
and toll charges for 9-1-1 services, Automatic Location
12
Information (ALI) database charges, independent local exchange
13
carrier charges and non-system provider charges, carrier
14
charges for third party database for on-site customer premises
15
equipment,
backup

back-up
PSAP trunks for non-system
16
providers, periodic database updates as provided by carrier
17
(also known as "ALI data dump"), regional ALI storage charges,
18
circuits for call delivery (fiber or circuit connection),
19
NG9-1-1 costs, and all associated fees, taxes, and surcharges
20
on each invoice. "Network costs" shall not include radio
21
circuits or toll charges that are other than for 9-1-1
22
services.
23

"Next generation 9-1-1" or "NG9-1-1" means a secure
24
Internet Protocol-based (IP-based) open-standards system
25
comprised of hardware, software, data, and operational
26
policies and procedures that:

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(A) provides standardized interfaces from
2

emergency call and message services to support
3

emergency communications;
4

(B) processes all types of emergency calls,
5

including voice, text, data, and multimedia
6

information;
7

(C) acquires and integrates additional emergency
8

call data useful to call routing and handling;
9

(D) delivers the emergency calls, messages, and
10

data to the appropriate public safety answering point
11

and other appropriate emergency entities based on the
12

location of the caller;
13

(E) supports data, video, and other communications
14

needs for coordinated incident response and
15

management; and
16

(F) interoperates with services and networks used
17

by first responders to facilitate emergency response.
18

"Next generation 9-1-1 costs" or "NG9-1-1 costs" means
19
those recurring costs that directly relate to the next
20
generation 9-1-1 service as determined by the Statewide 9-1-1
21
Administrator with the advice of the Statewide 9-1-1 Advisory
22
Board, which may include, but need not be limited to, costs for
23
NENA i3 Core Components (Border Control Function (BCF),
24
Emergency Call Routing Function (ECRF), Location Validation
25
Function (LVF), Emergency Services Routing Proxy (ESRP),
26
Policy Store/Policy Routing Functions (PSPRF), Location

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Information Servers (LIS)), Statewide ESInet, and software
2
external to the PSAP (data collection, identity management,
3
aggregation, and GIS functionality).
4

"Next generation 9-1-1 core services" or "NGCS" means a
5
set of services needed to process a 9-1-1 call on an ESInet.
6
"Next generation 9-1-1 core services" or "NGCS" includes, but
7
is not limited to, the ESRP, ECRF, LVF, BCF, bridge, policy
8
store, logging services, and typical IP services, including
9
DNS and DHCP. "Next generation 9-1-1 core services" or "NGCS"
10
does not include the network on which the services operate.
11

"Originating service provider" or "OSP" means the entity
12
that provides services to end users that may be used to
13
originate voice or nonvoice 9-1-1 requests for assistance and
14
who would interconnect, in any of various fashions, to the
15
9-1-1 system provider for purposes of delivering 9-1-1 traffic
16
to the public safety answering points.
17

"Primary place of use" or "PPU" means the residential
18
street address or the primary business street address where a
19
customer primarily uses the mobile telecommunications service.
20
"Primary place of use" or "PPU" does not include a post office
21
box address.
22

"Public agency" means the State, and any unit of local
23
government or special purpose district located in whole or in
24
part within this State, that provides or has authority to
25
provide firefighting, police, ambulance, medical, or other
26
emergency services.

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"Public safety agency" means a functional division of a
2
public agency that provides firefighting, police, medical, or
3
other emergency services to respond to and manage emergency
4
incidents. For the purpose of providing wireless service to
5
users of 9-1-1 emergency services, as expressly provided for
6
in this Act, the Illinois State Police may be considered a
7
public safety agency.
8

"Public safety answering point" or "PSAP" means the
9
primary answering location of an emergency call that meets the
10
appropriate standards of service and is responsible for
11
receiving and processing those calls and events according to a
12
specified operational policy.
13

"PSAP representative" means the manager or supervisor of a
14
public safety answering point

Public Safety Answering Point
15
(PSAP)
who oversees the daily operational functions and is
16
responsible for the overall management and administration of
17
the PSAP.
18

"Public safety telecommunicator" means any person employed
19
in a full-time or part-time capacity at an answering point
20
whose duties or responsibilities include answering, receiving,
21
or transferring an emergency call for dispatch to the
22
appropriate emergency responder.
23

"Public safety telecommunicator supervisor" means any
24
person employed in a full-time or part-time capacity at an
25
answering point or by a 9-1-1 Authority, whose primary duties
26
or responsibilities are to direct, administer, or manage any

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public safety telecommunicator and whose responsibilities
2
include answering, receiving, or transferring an emergency
3
call for dispatch to the appropriate emergency responders.
4

"Referral" means a 9-1-1 service in which the public
5
safety telecommunicator provides the calling party with the
6
telephone number of the appropriate public safety agency or
7
other provider of emergency services.
8

"Regular service" means any telecommunications service,
9
other than advanced service, that is capable of transporting
10
either the subscriber's inter-premises voice
11
telecommunications services to the public switched network or
12
the subscriber's 9-1-1 calls to the public agency.
13

"Relay" means a 9-1-1 service in which the public safety
14
telecommunicator takes the pertinent information from a caller
15
and relays that information to the appropriate public safety
16
agency or other provider of emergency services.
17

"Remit period" means the billing period, one month in
18
duration, for which a wireless carrier remits a surcharge and
19
provides subscriber information by zip code to the Illinois
20
State Police, in accordance with Section 20 of this Act.
21

"Secondary Answering Point" or "SAP" means a location,
22
other than a PSAP, that is able to receive the voice, data, and
23
call back number of NG9-1-1 emergency calls transferred from a
24
PSAP and completes the call taking process by dispatching
25
police, medical, fire, or other emergency responders.
26

"Shared telecommunications services" means the provision

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of telecommunications and information management services and
2
equipment within a user group located in discrete private
3
premises in building complexes, campuses, or high-rise
4
buildings by a commercial shared services provider or by a
5
user association, through privately owned customer premises
6
equipment and associated data processing and information
7
management services. The term "shared telecommunications
8
services" includes the provisioning of connections to the
9
facilities of a local exchange carrier or an interexchange
10
carrier.
11

"Statewide behavioral health crisis system" means the core
12
elements or pillars of the crisis system and includes Illinois
13
9-8-8 Lifeline Contact Centers, community crisis response
14
services, including mobile crisis teams, and crisis receiving
15
and stabilization facilities and programs, including living
16
room programs.
17

"Subscriber" means an individual or entity to whom a
18
wireless, wireline, or VoIP service account or number has been
19
assigned by a carrier, other than an account or number
20
associated with prepaid wireless telecommunication service.
21

"System" means the communications equipment, related
22
software applications, and databases required to produce a
23
response by the appropriate emergency public safety agency or
24
other provider of emergency services as a result of an
25
emergency call being placed to 9-1-1.
26

"System provider" means the contracted entity providing

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9-1-1 network and database services.
2

"Telecommunications carrier" means those entities included
3
within the definition specified in Section 13-202 of the
4
Public Utilities Act, and includes those carriers acting as
5
resellers of telecommunications services. "Telecommunications
6
carrier" includes telephone systems operating as mutual
7
concerns. "Telecommunications carrier" does not include a
8
wireless carrier.
9

"Telecommunications technology" means equipment that can
10
send and receive written messages over the telephone network.
11

"Transfer" means a 9-1-1 service in which the public
12
safety telecommunicator, who receives an emergency call,
13
transmits, redirects, or conferences that call to the
14
appropriate public safety agency or other provider of
15
emergency services. "Transfer" includes calls transferred,
16
within the statewide NG9-1-1 system and to surrounding states
17
NG9-1-1 Systems using a SIP URI. "Transfer" shall not include
18
(1) a relay or referral of the information without
19
transferring the caller or (2) calls transferred to a 10-digit
20
number where a SIP URI is available.
21

"Transmitting messages" shall have the meaning given to
22
that term under Section 8-11-2 of the Illinois Municipal Code.
23

"Trunk line" means a transmission path, or group of
24
transmission paths, connecting a subscriber's PBX to a
25
telecommunications carrier's public switched network. In the
26
case of regular service, each voice grade communications

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channel or equivalent amount of bandwidth capable of
2
transporting either the subscriber's inter-premises voice
3
telecommunications services to the public switched network or
4
the subscriber's 9-1-1 calls to the public agency shall be
5
considered a trunk line, even if it is bundled with other
6
channels or additional bandwidth. In the case of advanced
7
service, each DS-1, T-1, or other un-channelized or
8
multi-channel transmission facility that is capable of
9
transporting either the subscriber's inter-premises voice
10
telecommunications services to the public switched network or
11
the subscriber's 9-1-1 calls to the public agency shall be
12
considered a single trunk line, even if it contains multiple
13
voice grade communications channels or otherwise supports 2 or
14
more voice grade calls at a time; provided, however, that each
15
additional increment of up to 24 voice grade channels of
16
transmission capacity that is capable of transporting either
17
the subscriber's inter-premises voice telecommunications
18
services to the public switched network or the subscriber's
19
9-1-1 calls to the public agency shall be considered an
20
additional trunk line.
21

"Unmanned backup answering point" means an answering point
22
that serves as an alternate to the PSAP at an alternate
23
location and is typically unmanned but can be activated if the
24
primary PSAP is disabled.
25

"Virtual answering point" or "VAP" means a temporary or
26
nonpermanent location that is capable of receiving an

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emergency call, contains a fully functional worksite that is
2
not bound to a specific location, but rather is portable and
3
scalable, connecting public safety telecommunicators to the
4
work process, and is capable of completing the call
5
dispatching process.
6

"
Voice grade

Voice-grade
call" or "VGC" means a
7
telecommunications service that allows for the transmission of
8
voice signals with sufficient quality for effective
9
communication.
10

"Voice-impaired individual" means a person with a
11
permanent speech disability which precludes oral
12
communication, who can regularly and routinely communicate by
13
telephone only through the aid of devices which can send and
14
receive written messages over the telephone network.
15

"Wireless" means the delivery of a wireless 9-1-1 call in
16
accordance with applicable Federal Communications Commission
17
regulations.
18

"Wireless carrier" means a provider of two-way cellular,
19
broadband PCS, geographic area 800 MHZ and 900 MHZ Commercial
20
Mobile Radio Service (CMRS), Wireless Communications Service
21
(WCS), or other Commercial Mobile Radio Service (CMRS), as
22
defined by the Federal Communications Commission, offering
23
radio communications that may provide fixed, mobile, radio
24
location, or satellite communication services to individuals
25
or businesses within its assigned spectrum block and
26
geographical area or that offers real-time, two-way voice

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service that is interconnected with the public switched
2
network, including a reseller of such service.
3
(Source: P.A. 103-366, eff. 1-1-24; 104-204, eff. 8-15-25;
4
revised 12-12-25.)

5

(50 ILCS 750/7.2 new)
6

Sec. 7.2.
Required compliance with the Community Emergency
7
Services and Support Act Protocols.
Beginning July 1, 2027,
8
all public safety answering points shall comply with the
9
protocols established under the Community Emergency Services
10
and Support Act. The public safety answering points shall use
11
the protocols and processes to identify behavioral and mental
12
health-related emergencies that do not require a law
13
enforcement response. When appropriate, a public safety
14
answering point shall transfer calls that do not require a law
15
enforcement response to the statewide behavioral health crisis
16
system in accordance with the protocols established under the
17
Community Emergency Services and Support Act

18

(50 ILCS 750/7.3 new)
19

Sec. 7.3.
Monitoring PSAP compliance with the Community
20
Emergency Services and Support Act.
21

(a) The Office of the Statewide 9-1-1 Administrator shall
22
ensure that PSAPs comply with the requirements of Section 7.2.
23
To ensure that PSAPs comply with the requirements of Section
24
7.2, the Office of the Statewide 9-1-1 Administrator shall

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monitor every PSAP.
2

(b) The Office of the Statewide 9-1-1 Administrator shall
3
consult, as appropriate, with the Illinois Department of Human
4
Services to support PSAP compliance with the Community
5
Emergency Services and Support Act. In carrying out this
6
responsibility, the Illinois Department of Human Services
7
shall provide consultation, resources, collaboration, and
8
guidance to the Statewide 9-1-1 Administrator, as appropriate,
9
to support PSAP compliance with the Community Emergency
10
Services and Support Act. The guidance shall include required
11
data elements, reporting formats, and a mechanism for
12
reporting provider service data to support monitoring,
13
verification, and quality improvement. The Office of the
14
Statewide 9-1-1 Administrator shall adopt rules to implement
15
this Section and ensure compliance with Section 7.2.

16

Section 20.
The Community Emergency Services and Support
17
Act is amended by changing Sections 5, 15, 20, 25, 30, 35, 40,
18
45, 50, 65, and 70 and by adding Sections 75 and 80 as follows:

19

(50 ILCS 754/5)
20

Sec. 5.
Findings.
The General Assembly recognizes that the
21
Illinois
Department of Human Services
Division of Mental
22
Health
is preparing to provide mobile mental and behavioral
23
health services to all Illinoisans as part of the federally
24
mandated adoption of the 9-8-8 phone number. The General

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Assembly also recognizes that many cities and some states have
2
successfully established mobile emergency mental and
3
behavioral health services as part of their emergency response
4
system to support people who need such support and do not
5
present a threat of physical violence to the mobile mental
6
health relief providers. In light of that experience, the
7
General Assembly finds that in order to promote and protect
8
the health, safety, and welfare of the public, it is necessary
9
and in the public interest to provide emergency response, with
10
or without medical transportation, to individuals requiring
11
mental health or behavioral health services in a manner that
12
is substantially equivalent to the response already provided
13
to individuals who require emergency physical health care.
14

The General Assembly also recognizes the history of
15
vulnerable populations being subject to unwarranted
16
involuntary commitment or other human rights violations
17
instead of receiving necessary care during acute crises which
18
may contribute to an understandable apprehension of behavioral
19
health services among individuals who have historically been
20
subject to these practices. The General Assembly intends for
21
the Mobile Mental Health Relief Providers regulated by this
22
Act to assist with crises that do not rise to the level of
23
involuntary commitment. However, the General Assembly also
24
recognizes that Mobile Mental Health Relief Providers may,
25
during the course of assisting with a crisis, encounter
26
individuals who present an imminent threat of injury to

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1
themselves or others unless they receive assistance through
2
the involuntary commitment process. This Act intends to
3
balance concerns about misuse of the involuntary commitment
4
process with the need for emergency care for individuals whose
5
crisis presents an imminent threat of injury.
6
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)

7

(50 ILCS 754/15)
8

Sec. 15.
Definitions.
As used in this Act:
9

"Chemical restraint" means any drug used for discipline or
10
convenience and not required to treat medical symptoms.
11

"Community services" and "community-based mental or
12
behavioral health services" include both public and private
13
settings.
14

"Department" means the Department of Human Services.

15

"Division of Mental Health" means the Division of Mental
16
Health of the Department of Human Services.
17

"Emergency" means an emergent circumstance caused by a
18
health condition, regardless of whether it is perceived as
19
physical, mental, or behavioral in nature, for which an
20
individual may require prompt care, support, or assessment at
21
the individual's location.
22

"Mental or behavioral health" means any health condition
23
involving changes in thinking, emotion, or behavior, and that
24
the medical community treats as distinct from physical health
25
care.

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"Mobile mental health relief provider" means a
mobile
2
crisis response team or a mental health professional, as
3
defined by the Department of Healthcare and Family Services,
4
who engages with individuals

person engaging with a member of
5
the public
to provide
the
mobile mental and behavioral
health
6
services

service
established in conjunction with the
7
Department of Human Services

Division of Mental Health
8
establishing the 9-8-8 emergency number
. "Mobile mental health
9
relief provider"
may include paramedics

does not include a
10
Paramedic
(EMT-P)
, emergency medical technicians (EMTs), other
11
medical personnel; individuals with lived experience; or
12
community responders who are trained to provide mobile
13
behavioral health crisis services

or EMT, as those terms are
14
defined in the Emergency Medical Services (EMS) Systems Act,
15
unless that responding agency has agreed to provide a
16
specialized response in accordance with the Division of Mental
17
Health's services offered through its 9-8-8 number and has met
18
all the requirements to offer that service through that
19
system
.
20

"Physical health" means a health condition that the
21
medical community treats as distinct from mental or behavioral
22
health care.
23

"Physical restraint" means any manual method or physical
24
or mechanical device, material, or equipment attached or
25
adjacent to an individual's body that the individual cannot
26
easily remove and restricts freedom of movement or normal

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access to one's body. "Physical restraint" does not include a
2
seat belt if it is used during transportation of an individual
3
and the individual has access to the mechanism that releases
4
the seat belt.
5

"Public safety answering point" or "PSAP" means the
6
primary answering location of an emergency call that meets the
7
appropriate standards of service and is responsible for
8
receiving and processing those calls and events according to a
9
specified operational policy.
10

"Treatment relationship" means an active association with
11
a mental or behavioral care provider able to respond in an
12
appropriate amount of time to requests for care.
13
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)

14

(50 ILCS 754/20)
15

Sec. 20.
Coordination with
the Department

Division of
16
Mental Health
.
Each 9-1-1 PSAP and provider of emergency
17
services dispatched through a 9-1-1 system must coordinate
18
with the mobile mental and behavioral health services
19
established by the
Department

Division of Mental Health
so
20
that the following State goals and State prohibitions are met
21
whenever a person interacts with one of these entities for the
22
purpose of seeking emergency mental and behavioral health care
23
or when one of these entities recognizes the appropriateness
24
of providing mobile mental or behavioral health care to an
25
individual with whom they have engaged. The
Department

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Division of Mental Health
is also directed to provide guidance
2
regarding whether and how these entities should coordinate
3
with mobile mental and behavioral health services when
4
responding to individuals who appear to be in a mental or
5
behavioral health emergency while engaged in conduct alleged
6
to constitute a non-violent misdemeanor.
7
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)

8

(50 ILCS 754/25)
9

Sec. 25.
State goals.
10

(a) 9-1-1 PSAPs, emergency services dispatched through
11
9-1-1 PSAPs, and the mobile mental and behavioral health
12
service established by the
Department

Division of Mental
13
Health
must coordinate their services so that the State goals
14
listed in this Section are achieved. Appropriate mobile
15
response service for mental and behavioral health emergencies
16
shall be available regardless of whether the initial contact
17
was with 9-8-8,
with
9-1-1
,
or directly with an emergency
18
service dispatched through 9-1-1. Appropriate mobile response
19
services must:
20

(1) whenever possible, ensure that individuals
21

experiencing mental or behavioral health crises are
22

diverted from hospitalization or incarceration and are
23

instead linked with available appropriate community
24

services;
25

(2) include the option of on-site care if that type of

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care is appropriate and does not override the care
2

decisions of the individual receiving care. Providing care
3

in the community, through methods like mobile crisis
4

units, is encouraged. If effective care is provided on
5

site, and if it is consistent with the care decisions of
6

the individual receiving the care, further transportation
7

to other medical providers is not required by this Act;
8

(3) recommend appropriate referrals for available
9

community services if the individual receiving on-site
10

care is not already in a treatment relationship with a
11

service provider or is unsatisfied with their current
12

service providers. The referrals shall take into
13

consideration waiting lists and copayments, which may
14

present barriers to access; and
15

(4) subject to the care decisions of the individual
16

receiving care, coordinate transportation for any
17

individual experiencing a mental or behavioral health
18

emergency to the most integrated and least restrictive
19

setting feasible. A mobile crisis response team may
20

provide transportation if the mobile crisis response team
21

is appropriately equipped and staffed to do so.
22

(b) Prioritize requests for emergency assistance. 9-1-1
23
PSAPs, emergency services dispatched through 9-1-1 PSAPs, and
24
the mobile mental and behavioral health service established by
25
the
Department

Division of Mental Health
must provide guidance
26
for prioritizing calls for assistance and maximum response

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time in relation to the type of emergency reported.
2

(c) Provide appropriate response times. From the time of
3
first notification, 9-1-1 PSAPs, emergency services dispatched
4
through 9-1-1 PSAPs, and the mobile mental and behavioral
5
health service established by the
Department

Division of
6
Mental Health
must provide the response within
a
response time
7
appropriate to the care requirements of the individual with an
8
emergency.
9

(d) Require appropriate mobile mental health relief
10
provider training. Mobile mental health relief providers must
11
have adequate training to address the needs of individuals
12
experiencing a mental or behavioral health emergency. Adequate
13
training at least includes:
14

(1) training in de-escalation techniques;
15

(2) knowledge of local community services and
16

supports;
17

(3) training in respectful interaction with people
18

experiencing mental or behavioral health crises, including
19

the concepts of stigma and respectful language;
20

(4) training in recognizing and working with people
21

with neurodivergent and developmental disability diagnoses
22

and in the techniques available to help stabilize and
23

connect them to further services; and
24

(5) training in the involuntary commitment process, in
25

identification of situations that meet the standards for
26

involuntary commitment, and in cultural competencies and

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social biases to guard against any group being
2

disproportionately subjected to the involuntary commitment
3

process or the use of the process not warranted under the
4

legal standard for involuntary commitment.
5

(e) Require minimum team staffing. The
Department

Division
6
of Mental Health
, in consultation with the Regional Advisory
7
Committees created in Section 40, shall determine the
8
appropriate credentials for the mental health providers
9
responding to calls, including to what extent the mobile
10
mental health relief providers must have certain credentials
11
and licensing, and to what extent the mobile mental health
12
relief providers can be peer support professionals.
13

(f) Require training from individuals with lived
14
experience. Training shall be provided by individuals with
15
lived experience to the extent available.
16

(g) Adopt guidelines directing referral to restrictive
17
care settings. Mobile mental health relief providers must have
18
guidelines to follow when considering whether to refer an
19
individual to more restrictive forms of care, like emergency
20
room or hospital settings.
21

(h) Specify regional best practices. Mobile mental health
22
relief providers providing these services must do so
23
consistently with best practices, which include respecting the
24
care choices of the individuals receiving assistance. Regional
25
best practices may be broken down into sub-regions, as
26
appropriate to reflect local resources and conditions. With

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the agreement of the impacted EMS Regions, providers of
2
emergency response to physical emergencies may participate in
3
another EMS Region for mental and behavioral response, if that
4
participation shall provide a better service to individuals
5
experiencing a mental or behavioral health emergency.
6

(i) Adopt
a
system for directing care in advance of an
7
emergency. The
Department

Division of Mental Health
shall
8
select and publicly identify a system that allows individuals
9
who voluntarily chose to do so to provide confidential
10
advanced care directions to individuals providing services
11
under this Act. No system for providing advanced care
12
direction may be implemented unless the
Department

Division of
13
Mental Health
approves it as confidential, available to
14
individuals at all economic levels, and non-stigmatizing. The
15
Department

Division of Mental Health
may defer this
16
requirement for providing a system for advanced care direction
17
if it determines that no existing systems can currently meet
18
these requirements.
19

(j) Train dispatching staff. The personnel staffing 9-1-1,
20
3-1-1, or other emergency response intake systems must be
21
provided with adequate training to assess whether coordinating
22
with 9-8-8 is appropriate.
23

(k) Establish protocol for emergency responder
24
coordination. The
Department

Division of Mental Health
shall
25
establish a protocol for mobile mental health relief
26
providers, law enforcement, and fire and ambulance services to

HB5468
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1
request assistance from each other, and train these groups on
2
the protocol.
3

(l) Integrate law enforcement. The
Department

Division of
4
Mental Health
shall provide for law enforcement to request
5
mobile mental health relief provider assistance whenever law
6
enforcement engages an individual appropriate for services
7
under this Act. If law enforcement would typically request EMS
8
assistance when it encounters an individual with a physical
9
health emergency, law enforcement shall similarly dispatch
10
mental or behavioral health personnel or medical
11
transportation when it encounters an individual in a mental or
12
behavioral health emergency.
13

(m) 9-1-1 PSAPs shall screen specific types of law
14
enforcement calls and follow approved protocols and processes
15
under this Act to identify callers experiencing behavioral
16
health crises and refer them for a behavioral health response.
17

(n) 9-1-1 PSAPs shall open and follow the emergency
18
medical dispatch protocols established under the Emergency
19
Medical Services (EMS) Systems Act at the start of all
20
emergency calls when appropriate to ensure the protocols are
21
used and applied consistently and uniformly to ensure that
22
information related to behavioral health emergency calls is
23
available for data collection and can be used to determine
24
which calls should be referred for a behavioral health
25
response.
26

(o) PSAP telecommunicators, 9-8-8 crisis counselors, and

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1
mobile mental health relief providers shall complete training
2
necessary to support the implementation of this Act, as
3
approved by the Department or the Department's designee.
4

(p) 9-1-1 PSAPs, 9-8-8 providers, and mobile mental health
5
relief providers shall provide required data using the format
6
and data definitions specified by the Department. The
7
information may be used to evaluate implementation, evaluate
8
quality assurance and improvement efforts, and monitor
9
compliance with this Act.

10
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25;
11
revised 12-12-25.)

12

(50 ILCS 754/30)
13

Sec. 30.
State prohibitions.
9-1-1 PSAPs, emergency
14
services dispatched through 9-1-1 PSAPs, and the mobile mental
15
and behavioral health service established by the
Department

16
Division of Mental Health
must coordinate their services so
17
that, based on the information provided to them, the following
18
State prohibitions are avoided:
19

(a) Law enforcement responsibility for providing mental
20
and behavioral health care. In any area where mobile mental
21
health relief providers are available for dispatch, law
22
enforcement shall not be dispatched to respond to an
23
individual requiring mental or behavioral health care unless
24
that individual is (i) involved in a suspected violation of
25
the criminal laws of this State, or (ii) presents a threat of

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1
physical injury to self or others. Mobile mental health relief
2
providers are not considered available for dispatch under this
3
Section if 9-8-8 reports that it cannot dispatch appropriate
4
service within the maximum response times established by each
5
Regional Advisory Committee under Section 45.
6

(1) Standing on its own or in combination with each
7

other, the fact that an individual is experiencing a
8

mental or behavioral health emergency, or has a mental
9

health, behavioral health, or other diagnosis, is not
10

sufficient to justify an assessment that the individual is
11

a threat of physical injury to self or others, or requires
12

a law enforcement response to a request for emergency
13

response or medical transportation.
14

(2) If, based on its assessment of the threat to
15

public safety, law enforcement would not accompany medical
16

transportation responding to a physical health emergency,
17

unless requested by mobile mental health relief providers,
18

law enforcement may not accompany emergency response or
19

medical transportation personnel responding to a mental or
20

behavioral health emergency that presents an equivalent
21

level of threat to self or public safety.
22

(3) Without regard to an assessment of threat to self
23

or threat to public safety, law enforcement may station
24

personnel so that they can rapidly respond to requests for
25

assistance from mobile mental health relief providers if
26

law enforcement does not interfere with the provision of

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1

emergency response or transportation services. To the
2

extent practical, not interfering with services includes
3

remaining sufficiently distant from or out of sight of the
4

individual receiving care so that law enforcement presence
5

is unlikely to escalate the emergency.
6

(b) Mobile mental health relief provider involvement in
7
involuntary commitment. Mobile mental health relief providers
8
may participate in the involuntary commitment process only to
9
the extent permitted under the Mental Health and Developmental
10
Disabilities Code. The
Department

Division of Behavioral
11
Health
shall, in consultation with each Regional Advisory
12
Committee, as appropriate, monitor the use of involuntary
13
commitment under this Act and provide systemic recommendations
14
to improve outcomes for those subject to commitment.
15

(c) Use of law enforcement for transportation. In any area
16
where mobile mental health relief providers are available for
17
dispatch, unless requested by mobile mental health relief
18
providers, law enforcement shall not be used to provide
19
transportation to access mental or behavioral health care, or
20
travel between mental or behavioral health care providers,
21
except where (i) no alternative is available; (ii) the
22
individual requests transportation from law enforcement and
23
law enforcement mutually agrees to provide transportation; or
24
(iii) the Mental Health and Developmental Disabilities Code
25
requires or permits law enforcement to provide transportation.
26

(d) Reduction of educational institution obligations. The

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1
services coordinated under this Act may not be used to replace
2
any service an educational institution is required to provide
3
to a student. It shall not substitute for appropriate special
4
education and related services that schools are required to
5
provide by any law.
6

(e) This Section is operative beginning on the date the 3
7
conditions in Section 65 are met or July 1, 2025, whichever is
8
earlier.
9
(Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;
10
104-155, eff. 8-1-25.)

11

(50 ILCS 754/35)
12

Sec. 35.
Non-violent misdemeanors.
The
Department's

13
Division of Mental Health's
Guidance for 9-1-1 PSAPs and
14
emergency services dispatched through 9-1-1 PSAPs for
15
coordinating the response to individuals who appear to be in a
16
mental or behavioral health emergency while engaging in
17
conduct alleged to constitute a non-violent misdemeanor shall
18
promote the following:
19

(a) Prioritization of Health Care. To the greatest
20

extent practicable, community-based mental or behavioral
21

health services should be provided before addressing law
22

enforcement objectives.
23

(b) Diversion from Further Criminal Justice
24

Involvement. To the greatest extent practicable,
25

individuals should be referred to health care services

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1

with the potential to reduce the likelihood of further law
2

enforcement engagement and referral to a pre-arrest or
3

pre-booking case management unit should be prioritized in
4

any areas served by pre-arrest or pre-booking case
5

management.
6
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)

7

(50 ILCS 754/40)
8

Sec. 40.
Statewide Advisory Committee.
9

(a) The
Department

Division of Mental Health
shall
10
establish a Statewide Advisory Committee to review and make
11
recommendations for aspects of coordinating 9-1-1 and the
12
9-8-8 mobile mental health response system most appropriately
13
addressed on a State level.
14

(b) Issues to be addressed by the Statewide Advisory
15
Committee include, but are not limited to, addressing changes
16
necessary in 9-1-1 call taking protocols and scripts used in
17
9-1-1 PSAPs where those protocols and scripts are based on or
18
otherwise dependent on national providers for their operation.
19

(c) The Statewide Advisory Committee shall recommend a
20
system for gathering data related to the coordination of the
21
9-1-1 and 9-8-8 systems for purposes of allowing the parties
22
to make ongoing improvements in that system. As practical, the
23
system shall attempt to determine issues, which may include,
24
but are not limited to:
25

(1) the volume of calls coordinated between 9-1-1 and

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1

9-8-8;
2

(2) the volume of referrals from other first
3

responders to 9-8-8;
4

(3) the volume and type of calls deemed appropriate
5

for referral to 9-8-8 but could not be served by 9-8-8
6

because of capacity restrictions or other reasons;
7

(4) the appropriate information to improve
8

coordination between 9-1-1 and 9-8-8;
9

(5) the appropriate information to improve the 9-8-8
10

system, if the information is most appropriately gathered
11

at the 9-1-1 PSAPs; and
12

(6) the number of instances of mobile mental health
13

relief providers initiating petitions for involuntary
14

commitment, broken down by county and contracting entity
15

employing the petitioning mobile mental health relief
16

providers and the aggregate demographic data of the
17

individuals subject to those petitions.
18

(d) The Statewide Advisory Committee shall consist of:
19

(1) the Statewide 9-1-1 Administrator, ex officio;
20

(2) one representative designated by the Illinois
21

Chapter of National Emergency Number Association (NENA);
22

(3) one representative designated by the Illinois
23

Chapter of Association of Public Safety Communications
24

Officials (APCO);
25

(4) one representative of the Division
Behavioral
26

Health and Recovery of the Department of Human Services

of

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1

Mental Health
;
2

(5) one representative of the Illinois Department of
3

Public Health;
4

(6) one representative of a statewide organization of
5

EMS responders;
6

(7) one representative of a statewide organization of
7

fire chiefs;
8

(8) two representatives of statewide organizations of
9

law enforcement;
10

(9) two representatives of mental health, behavioral
11

health, or substance abuse providers;
and
12

(10) four representatives of advocacy organizations
13

either led by or consisting primarily of individuals with
14

intellectual or developmental disabilities, individuals
15

with behavioral disabilities, or individuals with lived
16

experience
; and

.
17

(11) one representative of the Division of
18

Developmental Disabilities of the Department of Human
19

Services.

20

(e) The members of the Statewide Advisory Committee, other
21
than the Statewide 9-1-1 Administrator, shall be appointed by
22
the Secretary of Human Services.
23

(f) The Statewide Advisory Committee shall continue to
24
meet until this Act has been fully implemented, as determined
25
by the
Department

Division of Mental Health
, and mobile mental
26
health relief providers are available in all parts of

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1
Illinois. The
Department

Division of Mental Health
may
2
reconvene the Statewide Advisory Committee at its discretion
3
after full implementation of this Act.
4
(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)

5

(50 ILCS 754/45)
6

Sec. 45.
Regional Advisory Committees.
7

(a) The
Department

Division of Mental Health
shall
8
establish Regional Advisory Committees in each EMS Region to
9
advise on regional issues related to emergency response
10
systems for mental and behavioral health. The Secretary of
11
Human Services shall appoint the members of the Regional
12
Advisory Committees. Each Regional Advisory Committee shall
13
consist of:
14

(1) representatives of the 9-1-1 PSAPs in the region;
15

(2) representatives of the EMS Medical Directors
16

Committee, as constituted under the Emergency Medical
17

Services (EMS) Systems Act, or other similar committee
18

serving the medical needs of the jurisdiction;
19

(3) representatives of law enforcement officials with
20

jurisdiction in the Emergency Medical Services (EMS)
21

Regions;
22

(4) representatives of both the EMS providers and the
23

unions representing EMS or emergency mental and behavioral
24

health responders, or both; and
25

(5) advocates from the mental health, behavioral

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1

health, intellectual disability, and developmental
2

disability communities.
3

If no person is willing or available to fill a member's
4
seat for one of the required areas of representation on a
5
Regional Advisory Committee under paragraphs (1) through (5),
6
the Secretary of Human Services shall adopt procedures to
7
ensure that a missing area of representation is filled once a
8
person becomes willing and available to fill that seat.
9

(b) The majority of advocates on the Regional Advisory
10
Committee must either be individuals with a lived experience
11
of a condition commonly regarded as a mental health or
12
behavioral health disability, developmental disability, or
13
intellectual disability or be from organizations primarily
14
composed of such individuals. The members of the Committee
15
shall also reflect the racial demographics of the jurisdiction
16
served. To achieve the requirements of this subsection, the
17
Department

Division of Mental Health
must establish a clear
18
plan and regular course of action to engage, recruit, and
19
sustain areas of established participation. The plan and
20
actions taken must be shared with the general public.
21

(c) Subject to the oversight of the Department
of Human
22
Services Division of Mental Health
, the EMS Medical Directors
23
Committee or a chair appointed in agreement of the
Department

24
Division of Mental Health
and the EMS Medical Directors
25
Committee is responsible for convening the meetings of the
26
committee. Qualifications for appointment as chair under this

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1
subsection include a demonstrated understanding of the tasks
2
of the Regional Advisory Committee as well as standing within
3
the region as a leader capable of building consensus for the
4
purpose of achieving the tasks assigned to the committee.
5
Impacted units of local government may also have
6
representatives on the committee subject to approval by the
7
Department

Division of Mental Health
, if this participation is
8
structured in such a way that it does not give undue weight to
9
any of the groups represented.
10
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;
11
103-645, eff. 7-1-24.)

12

(50 ILCS 754/50)
13

Sec. 50.
Regional Advisory Committee responsibilities.
14
Each Regional Advisory Committee and subregional committee
15
established by the Regional Advisory Committee are responsible
16
for designing the local protocols to allow its region's or
17
subregion's 9-1-1 call centers and emergency responders to
18
coordinate their activities with 9-8-8 as required by this Act
19
and monitoring current operation to advise on ongoing
20
adjustments to the local protocols. A subregional committee,
21
which may be convened by a majority vote of a Regional Advisory
22
Committee, must include members that are representative of all
23
required categories of the full Regional Advisory Committee
24
and must provide guidance to the Regional Advisory Committees
25
on adjustments that need to be made for local level

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1
operationalization of protocols. Included in this
2
responsibility, each Regional Advisory Committee or
3
subregional committee must:
4

(1) negotiate the appropriate amendment of each 9-1-1
5

PSAP emergency dispatch protocols, in consultation with
6

each 9-1-1 PSAP in the EMS Region and consistent with
7

national certification requirements;
8

(2) set maximum response times for 9-8-8 to provide
9

service when an in-person response is required, based on
10

type of mental or behavioral health emergency, which, if
11

exceeded, constitute grounds for sending other emergency
12

responders through the 9-1-1 system;
13

(3) report, geographically by police district if
14

practical, the data collected through the direction
15

provided by the Statewide Advisory Committee in
16

aggregated, non-individualized monthly reports. These
17

reports shall be available to the Regional Advisory
18

Committee members, subregional committee members, the
19

Department
of Human Service Division of Mental Health
, the
20

Administrator of the 9-1-1 Authority, and to the public
21

upon request;
22

(4) convene, after the initial regional policies are
23

established, at least every 2 years to consider amendment
24

of the regional policies, if any, and also convene
25

whenever a member of the Committee requests that the
26

Committee or subregional committee consider an amendment;

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1

and

2

(5) identify regional resources and supports for use
3

by the mobile mental health relief providers as they
4

respond to the requests for services
;

.
5

(6) review regional and subregional crisis response
6

system capacities and resources to inform planning and
7

implementation and to foster collaboration across all
8

sectors of the system; and
9

(7) determine community needs and make a plan to
10

support local communities to develop and use other
11

resources to create additional mobile mental health relief
12

provider services to expand the capacity to provide more
13

immediate service coverage where needed. These additional
14

mobile mental health relief provider services may be
15

dispatched from 9-1-1, 9-8-8, or successor dispatch
16

systems and shall be subject to the same standards and
17

requirements as mobile mental health relief providers
18

funded by the State.

19
(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;
20
103-645, eff. 7-1-24.)

21

(50 ILCS 754/65)
22

Sec. 65.
PSAP and emergency service dispatched through a
23
9-1-1 PSAP; coordination of activities with mobile and
24
behavioral health services.
25

(a) Each 9-1-1 PSAP and emergency service dispatched

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1
through a 9-1-1 PSAP must begin coordinating its activities
2
with the mobile mental and behavioral health services
3
established by the
Department

Division of Mental Health
once
4
all 3 of the following conditions are met, but not later than
5
July 1, 2027:
6

(1) the Statewide Committee has negotiated useful
7

protocol and 9-1-1 operator script adjustments with the
8

contracted services providing these tools to 9-1-1 PSAPs
9

operating in Illinois;
10

(2) the appropriate Regional Advisory Committee has
11

completed design of the specific 9-1-1 PSAP's process for
12

coordinating activities with the mobile mental and
13

behavioral health service; and
14

(3) the mobile mental and behavioral health service is
15

available in their jurisdiction.
16

(b) To achieve the conditions of subsection (a) by July 1,
17
2027, the following activities shall be completed:
18

(1) No later than June 30, 2025, pilot testing of the
19

revised protocols;
20

(2) No later than June 30, 2026:
21

(A) assessment and evaluation of the pilots;
22

(B) revisions, as needed, of protocols and
23

operations based on assessment and evaluation of the
24

pilots;
25

(C) implementation of revised protocols at pilot
26

sites; and

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1

(D) implementation of revised protocols by PSAPs
2

who are ready to implement, otherwise known as early
3

adopters; and
4

(3) No later than June 30, 2027, implementation of
5

revised protocols by all remaining PSAPs, including any
6

PSAPs that previously cited financial barriers to updating
7

systems.
8
(Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;
9
104-155, eff. 8-1-25.)

10

(50 ILCS 754/70)
11

Sec. 70.
Report.
On or before July 1,
2026

2023
and on
an
12
annual

a quarterly
basis thereafter, the
Department

Division
13
of Mental Health
shall submit a report to the General Assembly
14
on its progress in implementing this Act
until full
15
implementation has been achieved statewide, as determined by
16
the Department. The report

, which
shall include, but not be
17
limited to, a strategic assessment that evaluates the success
18
toward current strategy, identification of future targets for
19
implementation that help estimate the potential for success
20
and provides a basis for assessing future performance, and key
21
benchmarks to provide a comparison to set in context and help
22
stakeholders understand their positions.
23
(Source: P.A. 103-105, eff. 6-27-23.)

24

(50 ILCS 754/75 new)

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1

Sec. 75.
Oversight of PSAP compliance.
2

(a) The Office of the Statewide 9-1-1 Administrator shall
3
monitor and require public safety answering points to comply
4
with the requirements of this Act in accordance with Sections
5
7.2 and 7.3 of the Emergency Telephone System Act. The
6
Department shall provide consultation and collaboration to the
7
Statewide 9-1-1 Administrator, as appropriate, to support PSAP
8
compliance with this Act.
9

(b) The Office of the Statewide 9-1-1 Administrator shall
10
consult, as appropriate, with the Department to support PSAP
11
compliance under this Act. In carrying out the responsibility
12
under subsection (a), the Department shall provide
13
consultation, resources, collaboration, and guidance to the
14
Statewide 9-1-1 Administrator, as appropriate, to support PSAP
15
compliance with the Community Emergency Services and Support
16
Act. The guidance shall include required data elements,
17
reporting formats, and a mechanism for reporting provider
18
service data to support monitoring, verification, and quality
19
improvement.

20

(50 ILCS 754/80 new)
21

Sec. 80.
Rulemaking.
The Department may adopt rules to
22
implement and administer this Act.

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1

INDEX

2

Statutes amended in order of appearance

3

20 ILCS 2605/2605-51
4

50 ILCS 705/10.17
5

50 ILCS 750/2
from Ch. 134, par. 32
6

50 ILCS 750/7.2 new
7

50 ILCS 750/7.3 new
8

50 ILCS 754/5
9

50 ILCS 754/15
10

50 ILCS 754/20
11

50 ILCS 754/25
12

50 ILCS 754/30
13

50 ILCS 754/35
14

50 ILCS 754/40
15

50 ILCS 754/45
16

50 ILCS 754/50
17

50 ILCS 754/65
18

50 ILCS 754/70
19

50 ILCS 754/75 new
20

50 ILCS 754/80 new

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