A BILL FOR AN ACT to amend the Indiana Code concerning state and local administration.

Plain English Breakdown

The bill summary does not provide specific details on penalties or enforcement procedures, leaving some aspects open to interpretation.

Call Center Worker Protection Act

This bill requires companies planning to move their call centers out of the United States to inform a government agency and bans them from getting certain financial help if they do so.

What This Bill Does

• Requires employers who want to move their call centers outside the U.S. to tell the Indiana Economic Development Corporation (IEDC).
• For contracts made or renewed after July 1, 2026, all state call center work must be done in the United States.
• The IEDC has to make a list of companies that move their call centers to other countries and can't give them grants, loans, or tax breaks.

Who It Names or Affects

• Employers who run call centers
• Call center workers
• The Indiana Economic Development Corporation (IEDC)

Terms To Know

Indiana Economic Development Corporation (IEDC)

A government agency that helps businesses grow in Indiana.

Limits and Unknowns

• It is not clear what happens if an employer does not follow the notification requirement.
• The bill only affects contracts made or renewed after July 1, 2026.
• There are no details on how the IEDC will enforce these rules.

Official Summary Text

A BILL FOR AN ACT to amend the Indiana Code concerning state and local administration.
Call center worker and consumer protection.

Current Bill Text

A BILL FOR AN ACT to amend the Indiana Code concerning state and local administration.

Call center worker and consumer protection.

Requires an employer to notify the Indiana economic development corporation (IEDC) if the employer intends to relocate a call center. Requires, for all contracts entered into or renewed on or after July 1, 2026, that all call center or customer service work for the state be performed entirely within the United States. Requires the IEDC to compile a list of all employers that relocate a call center to a foreign country and to disqualify employers on that list from state grants, loans, and tax credits.