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HF551 • 2026

A bill for an act relating to the advertised and delivered speeds of broadband services provided by communication service providers, and providing civil penalties.

A bill for an act relating to the advertised and delivered speeds of broadband services provided by communication service providers, and providing civil penalties.

Passed Legislature

This bill passed both chambers and reached final enrollment, even if later executive action is not shown here.

Sponsor
THOMSON
Last action
2025-03-05
Official status
Subcommittee recommends passage.
Effective date
Not listed

Plain English Breakdown

Using official source text because the generated explanation was unavailable or could not be confirmed against the official bill text.

A bill for an act relating to the advertised and delivered speeds of broadband services provided by communication service providers, and providing civil penalties.

A bill for an act relating to the advertised and delivered speeds of broadband services provided by communication service providers, and providing civil penalties.

What This Bill Does

  • A bill for an act relating to the advertised and delivered speeds of broadband services provided by communication service providers, and providing civil penalties.

Limits and Unknowns

  • This entry is temporarily using official source text because the generated explanation could not be confirmed against the official bill text during the last sync.

Bill History

  1. 2025-03-05 Iowa Legislature

    Subcommittee recommends passage.

  2. 2025-03-04 Iowa Legislature

    Subcommittee Meeting: 03/05/2025 12:00PM RM 304.1.

  3. 2025-02-27 Iowa Legislature

    Subcommittee: Sorensen, Croken and Gehlbach. H.J. 463 .

  4. 2025-02-24 Iowa Legislature

    Introduced, referred to Economic Growth and Technology. H.J. 412 .

Official Summary Text

A bill for an act relating to the advertised and delivered speeds of broadband services provided by communication service providers, and providing civil penalties.

Current Bill Text

Read the full stored bill text
House

File

551

-

Introduced

HOUSE

FILE

551

BY

THOMSON

A

BILL

FOR

An

Act

relating

to

the

advertised

and

delivered

speeds

of

1

broadband

services

provided

by

communication

service

2

providers,

and

providing

civil

penalties.

3

BE

IT

ENACTED

BY

THE

GENERAL

ASSEMBLY

OF

THE

STATE

OF

IOWA:

4

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551

Section

1.

NEW

SECTION

.

554I.1

Definitions.

1

As

used

in

this

chapter,

unless

the

context

otherwise

2

requires:

3

1.

“Broadband

services”

means

a

high-speed,

high-capacity

4

electronic

transmission

medium,

including

fixed

wireless

and

5

mobile

wireless

mediums,

that

can

carry

data

signals

from

6

independent

network

sources

by

establishing

different

bandwidth

7

channels

and

that

is

commonly

used

to

deliver

internet

services

8

to

the

public.

9

2.

“Communications

service

provider”

means

a

service

10

provider

that

provides

broadband

services

to

persons

residing

11

in

this

state.

12

3.

“Customer”

means

a

person

residing

in

this

state

who

13

receives

broadband

services

from

a

communications

service

14

provider.

15

Sec.

2.

NEW

SECTION

.

554I.2

Communications

service

16

providers

——

reports.

17

Within

thirty

days

after

the

end

of

each

quarter,

each

18

communications

service

provider

shall

provide

each

customer

19

with

a

report

that

includes

all

of

the

following:

20

1.

The

maximum

download

speed

and

maximum

upload

speed

of

21

broadband

services

that

the

communications

service

provider

22

advertised

as

being

available

in

the

customer’s

geographic

area

23

during

the

quarter.

24

2.

For

each

hour

in

the

quarter,

the

maximum

download

25

speed

and

maximum

upload

speed

of

broadband

services

that

the

26

communications

service

provider

contracted

to

provide

to

the

27

customer.

28

3.

For

each

hour

in

the

quarter,

the

maximum

download

29

speed

and

maximum

upload

speed

of

broadband

services

that

30

the

communications

service

provider

actually

provided

to

the

31

customer.

32

4.

For

each

hour

in

the

quarter,

the

difference

between

33

the

maximum

download

speed

of

broadband

services

that

the

34

communications

service

provider

contracted

to

provide

to

the

35

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551

customer

and

the

maximum

download

speed

of

broadband

services

1

that

the

communications

service

provider

actually

provided

to

2

the

customer.

3

5.

For

each

hour

in

the

quarter,

the

difference

between

4

the

maximum

upload

speed

of

broadband

services

that

the

5

communications

service

provider

contracted

to

provide

to

the

6

customer

and

the

maximum

upload

speed

of

broadband

services

7

that

the

communications

service

provider

actually

provided

to

8

the

customer.

9

Sec.

3.

NEW

SECTION

.

554I.3

Communications

service

10

providers

——

refunds.

11

1.

a.

A

communications

service

provider

shall

provide

a

12

refund

credit

on

a

prorated

basis

to

a

customer

for

each

hour

13

in

the

quarter

that

the

maximum

download

speed

of

broadband

14

services

that

the

communications

service

provider

actually

15

provided

to

the

customer

is

less

than

the

maximum

download

16

speed

of

broadband

services

that

the

communications

service

17

contracted

to

provide

to

the

customer.

18

b.

A

communications

service

provider

shall

provide

a

refund

19

credit

on

a

prorated

basis

to

a

customer

for

each

hour

in

the

20

quarter

that

the

maximum

upload

speed

of

broadband

services

21

that

the

communications

service

provider

actually

provided

to

22

the

customer

is

less

than

the

maximum

upload

speed

of

broadband

23

services

that

the

communications

service

provider

contracted

to

24

provide

to

the

customer.

25

2.

In

addition

to

the

refund

credits

described

in

subsection

26

1,

a

communications

service

provider

shall

provide

a

refund

27

credit

on

a

prorated

basis

to

a

customer

for

each

day

in

the

28

quarter

that

the

maximum

download

speed

or

maximum

upload

speed

29

of

broadband

services

that

the

communications

service

provider

30

actually

provided

to

the

customer

is

less

than

the

maximum

31

download

speed

or

maximum

upload

speed

of

broadband

services

32

that

the

communications

service

provider

contracted

to

provide

33

to

the

customer.

34

Sec.

4.

NEW

SECTION

.

554I.4

Communications

service

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providers

——

enforcement

——

penalties.

1

1.

A

customer

or

the

attorney

general

may

seek

judicial

2

enforcement

of

the

requirements

of

this

chapter

in

a

civil

3

action

brought

against

a

communications

service

provider.

If

4

the

customer

or

the

attorney

general

is

the

prevailing

party

5

in

the

civil

action,

the

court

shall

assess

a

civil

penalty

6

against

the

communications

service

provider

in

an

amount

equal

7

to

two

times

the

sum

of

the

refund

credits

owed

to

the

customer

8

under

section

554I.3,

subsection

1,

plus

the

refund

credits

9

owed

to

the

customer

under

section

554I.3,

subsection

2.

10

2.

Revenue

from

the

civil

penalties

assessed

in

subsection

11

1

shall

be

remitted

annually

to

the

treasurer

of

state

for

12

deposit

in

the

general

fund

of

the

state.

For

the

fiscal

year

13

beginning

July

1,

2025,

and

for

each

succeeding

fiscal

year,

14

the

moneys

deposited

in

the

general

fund

of

the

state

pursuant

15

to

this

paragraph

are

appropriated

as

follows:

16

a.

The

first

ten

million

dollars

are

appropriated

to

17

the

economic

development

authority

for

all

of

the

following

18

purposes:

19

(1)

For

salaries,

support,

miscellaneous

purposes,

20

programs,

marketing,

and

the

maintenance

of

an

administration

21

division,

a

business

development

division,

a

community

22

development

division,

a

small

business

development

division,

23

and

other

divisions

the

authority

may

organize.

24

(2)

For

business

development

operations

and

programs,

25

international

trade,

export

assistance,

workforce

recruitment,

26

and

the

partner

state

program.

27

(3)

For

transfer

to

a

fund

created

pursuant

to

section

28

15.313

for

purposes

of

financing

strategic

infrastructure

29

projects.

30

(4)

For

community

economic

development

programs,

tourism

31

operations,

community

assistance,

plans

for

Iowa

green

corps

32

and

summer

youth

programs,

the

main

street

and

rural

main

33

street

programs,

the

school-to-career

program,

the

community

34

development

block

grant,

and

housing

and

shelter-related

35

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programs.

1

b.

Total

moneys

in

excess

of

the

moneys

appropriated

under

2

paragraph

“a”

are

appropriated

to

the

office

of

the

state

3

public

defender

of

the

department

of

inspections,

appeals,

4

and

licensing

for

payments

on

behalf

of

eligible

adults

and

5

juveniles

from

the

indigent

defense

fund,

in

accordance

with

6

section

815.11.

7

3.

Notwithstanding

section

8.33,

moneys

appropriated

in

8

subsection

2

that

remain

unencumbered

or

unobligated

at

the

9

close

of

the

fiscal

year

shall

not

revert

but

shall

remain

10

available

for

expenditure

for

the

purposes

designated.

11

Sec.

5.

NEW

SECTION

.

554I.5

Communications

service

12

providers

——

audits.

13

Each

communications

service

provider

shall

engage

the

14

services

of

an

independent

contractor,

at

the

communications

15

service

provider’s

sole

expense

and

subject

to

the

approval

16

of

the

attorney

general,

to

audit

the

communications

service

17

provider’s

compliance

with

this

section

and

to

verify

the

18

maximum

download

speed

and

maximum

upload

speed

of

the

19

broadband

services

provided

by

the

communications

service

20

provider.

21

Sec.

6.

NEW

SECTION

.

554I.6

Rules.

22

The

attorney

general

shall

adopt

rules

pursuant

to

chapter

23

17A

to

administer

this

chapter.

24

EXPLANATION

25

The

inclusion

of

this

explanation

does

not

constitute

agreement

with

26

the

explanation’s

substance

by

the

members

of

the

general

assembly.

27

This

bill

relates

to

the

advertised

and

delivered

speeds

of

28

broadband

services

provided

by

communication

service

providers.

29

The

bill

requires

a

communications

service

provider

30

(provider)

to

provide

each

customer

with

a

report

at

the

31

end

of

each

quarter.

“Communications

service

provider”

is

32

defined

in

the

bill.

The

report

shall

include

the

maximum

33

download

and

upload

speeds

of

broadband

services

(broadband)

34

advertised

by

the

provider

and,

for

each

hour

in

the

quarter,

35

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the

maximum

download

and

upload

speeds

of

broadband

that

the

1

provider

contracted

to

provide;

the

actual

maximum

download

2

and

upload

speeds

of

broadband

provided

to

the

customer;

and

3

the

difference

between

the

maximum

download

and

upload

speeds

4

of

broadband

that

the

provider

contracted

to

provide

to

the

5

customer

and

the

maximum

download

and

upload

speeds

actually

6

provided.

“Broadband

services”

and

“customer”

are

defined

in

7

the

bill.

8

The

bill

requires

a

provider

to

provide

a

refund

credit

on

9

a

prorated

basis

to

a

customer

for

each

hour

in

the

quarter

10

that

the

maximum

download

or

upload

speed

of

broadband

actually

11

provided

to

the

customer

is

less

than

the

maximum

download

or

12

upload

speed

of

broadband

the

provider

contracted

to

provide.

13

The

bill

grants

the

attorney

general

authority

to

seek

14

judicial

enforcement

of

the

bill.

A

court

may

assess

a

civil

15

penalty

against

a

provider

in

an

amount

equal

to

two

times

16

the

sum

of

the

refund

credits

to

be

provided

to

a

customer.

17

Revenue

from

the

civil

penalties

shall

be

remitted

to

the

18

treasurer

for

deposit

in

the

general

fund,

to

be

appropriated

19

as

detailed

in

the

bill.

20

The

bill

requires

a

provider

to

hire

an

independent

21

contractor

to

audit

the

provider’s

compliance

with

the

bill

22

and

to

verify

the

maximum

download

and

upload

speeds

of

the

23

broadband

provided

by

the

provider.

24

The

attorney

general

shall

adopt

rules

to

administer

the

25

bill.

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