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AN ACT relating to mental health coverage and declaring an emergency. 1
Be it enacted by the General Assembly of the Commonwealth of Kentucky: 2
Section 1. KRS 304.17A-660 is amended to read as follows: 3
As used in KRS 304.17A-660 to 304.17A-669, unless the context requires otherwise: 4
(1) "Classification of benefits" means the classification of benefits set forth in 45 5
C.F.R. sec. 146.136(c)(2)(ii)(A); 6
(2) "Mental health condition" means any condition or disorder that: 7
(a) Involves mental illness or substance use disorder as defined in KRS 222.005 ; 8
and[ that] 9
(b) 1. Falls under any of the diagnostic categories listed in the most recent 10
version of the Diagnostic and Statistical Manual of Mental Disorders ; 11
or[ that] 12
2. Is listed in the mental disorders section of the most recent version of the 13
International Classification of Disease; 14
(3) "Health professional" means any health professional, including but not limited 15
to a health care provider, that is licensed or otherwise authorized to practice in 16
Kentucky; 17
(4) "Nonquantitative treatment limitation" means any limitation t hat is not expressed 18
numerically but otherwise limits the scope or duration of benefits for treatment; 19
(5)[(4)] "Terms or conditions" includes day or visit limits, episodes of care, any 20
lifetime or annual payment limits, deductibles, copayments, prescripti on coverage, 21
coinsurance, out-of-pocket limits, and any other cost-sharing requirements; and 22
(6)[(5)] "Treatment of a mental health condition" includes but is not limited to any 23
necessary outpatient, inpatient, residential, partial hospitalization, day tre atment, 24
emergency detoxification, or crisis stabilization services. 25
Section 2. KRS 304.17A-661 is amended to read as follows: 26
(1) Notwithstanding any other provision of law: 27
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(a) 1. A health benefit plan [ issued or renewe d on or after January 1, 2022,] 1
that provides coverage for treatment of a mental health condition shall 2
provide coverage of any treatment of a mental health condition under 3
terms or conditions that are no more restrictive than the terms or 4
conditions provided for treatment of a physical health condition. 5
2. Expenses for mental health and physical health conditions shall be 6
combined for purposes of meeting deductible and out -of-pocket limits 7
required under a health benefit plan. 8
3. A health benefit plan that does not otherwise provide for management of 9
care under the plan or that does not provide for the same degree of 10
management of care for all physical health or mental health conditions 11
may provide coverage for treatment of mental health conditions through 12
a managed care organization; 13
(b) With respect to mental health condition benefits in any classification of 14
benefits, a health benefit plan required to comply with paragraph (a) of this 15
subsection shall not impose: 16
1. A nonquantitative treatment limitation that does not apply to medical 17
and surgical benefits in the same classification; and 18
2. Medical necessity criteria or a nonquantitative treatment limitation 19
unless, under the terms of the plan, as written and in operation, any 20
processes, strategies, eviden tiary standards, or other factors used in 21
applying the criteria or limitation to mental health condition benefits in 22
the classification are comparable to, and are applied no more stringently 23
than, the processes, strategies, evidentiary standards, or other factors 24
used in applying the criteria or limitation to medical and surgical 25
benefits in the same classification; and 26
(c) Paragraph (b) of this subsection shall be construed to require, at a minimum, 27
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compliance with the requirements for nonquantitative treatment limitations set 1
forth in the Mental Health Parity and Addiction Equity Act of 2008, 42 U.S.C. 2
sec. 300gg-26, as amended, and any related federal regulations, as amended, 3
including but not limited to 45 C.F.R. secs. 146.136, 147.160, and 4
156.115(a)(3). 5
(2) (a) An insurer that issues or renews a health benefit plan that is subject to the 6
provisions of this section shall submit an annual report [ to the commissioner] 7
on or before April 1 of each year [ following January 1, 2022,] that contains 8
the following: 9
1. A description of the process used to develop or select the medical 10
necessity criteria for both mental health condition benefits and medical 11
and surgical benefits; 12
2. Identification of all nonquantitative treatment limitations applicable to 13
benefits a nd services covered under the plan that are applied to both 14
mental health condition benefits and medical and surgical benefits 15
within each classification of benefits; 16
3. The results of an analysis that demonstrates compliance with subsection 17
(1)(b) and (c) of this section for the medical necessity criteria described 18
in subparagraph 1. of this paragraph and for each nonquantitative 19
treatment limitation identified in subparagraph 2. of this paragraph, as 20
written and in operation. At a minimum, the results of the analysis shall: 21
a. Identify the factors used to determine that a nonquantitative 22
treatment limitation will apply to a benefit, including factors that 23
were considered but rejected; 24
b. Identify and define the specific evidentiary standards used to 25
define the factors and any other evidence relied upon in designing 26
each nonquantitative treatment limitation; 27
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c. Provide the comparative analyses, including the results of the 1
analyses, performed to determine that the processes and strategies: 2
i. Used to design each nonquantitative treatment limitation, as 3
written, and the as -written processes and strategies used to 4
apply the nonquantitative treatment limitation to mental 5
health condition benefits are comparable to, and are applied 6
no more stringently than, the processes and strategies used to 7
design each nonquantitative treatment limitation, as written, 8
and the as-written processes and strategies used to apply the 9
nonquantitative treatment limitation to medical and surgical 10
benefits; and 11
ii. Used to apply each nonquantitative treatment limitation, in 12
operation, for mental health condition benefits are 13
comparable to, and are applied no more stringently than, the 14
processes and strategies used to apply each nonquantitative 15
treatment limitation, i n operation, for medical and surgical 16
benefits; and 17
d. Disclose the specific findings and conclusions reached by the 18
insurer that the results of the analyses performed under this 19
subparagraph indicate that the insurer is in compliance with 20
subsection (1)(b) and (c) of this section; and 21
4. Any additional information that may be prescribed by the commissioner 22
for use in determining compliance with the requirements of this section. 23
(b) Each[The] annual report shall be: 24
1. Submitted by the insurer, in a manner and format prescribed by the 25
commissioner through administrative regulation, to the: 26
a. Commissioner; and 27
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b. Legislative Research Commission for referral on or before June 1
1 of each year to the Interim Joint Committees on Health 2
Services and Banking and In surance and any other appropriate 3
committees; and 4
2. Published for public distribution by the commissioner on the 5
department's website. 6
(3) (a) Upon request of the commissioner or the Attorney General, an insurer shall 7
have an independent audit conducted b y a qualified person, firm, company, 8
or other entity to evaluate the insurer's compliance with this section. 9
(b) Upon receipt of an audit completed pursuant to this subsection, an insurer 10
shall promptly submit the report of the auditor to the commissioner and the 11
Attorney General. 12
(4) (a) The commissioner shall establish and operate a hotline that allows health 13
professionals and insureds to submit complaints regarding any violation of 14
this section in real time. 15
(b) 1. An insurer shall not directly or indire ctly retaliate against a health 16
professional for submitting a complaint regarding the insurer's 17
compliance with this section. 18
2. As used in subparagraph 1. of this paragraph, "retaliate" includes but 19
is not limited to retaliation through network participat ion, 20
credentialing, reimbursement, or utilization review. 21
(5) (a) A willful violation of this section shall constitute an act of discrimination and 22
shall be an unfair trade practice under this chapter. 23
(b) The remedies provided under Subtitle 12 of this chapter shall apply to conduct 24
in violation of this section. 25
(6) (a) Subject to paragraph (c) of this subsection, the Attorney General may 26
enforce this section by bringing an action in the name of the 27
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Commonwealth or on behalf of persons residing in the Com monwealth 1
against any person the Attorney General believes has violated, is violating, 2
or is likely to violate this section. 3
(b) The Attorney General: 4
1. May demand, and require the production of, any information, 5
documentary material, or evidence from any person the Attorney 6
General believes may have violated, may be violating, or may be likely 7
to violate this section; and 8
2. Shall have all of the powers and duties provided to the Attorney 9
General under KRS Chapter 15 to investigate and prosecute any 10
violation or likely violation of this section. 11
(c) 1. Prior to bringing an action under paragraph (a) of this subsection, the 12
Attorney General shall provide each person thirty (30) days written 13
notice of the specific provision or provisions of this section that the 14
Attorney General believes the person has violated, is violating, or is 15
likely to violate. 16
2. Except as provided in subparagraph 3. of this paragraph, the Attorney 17
General shall not bring an action under paragraph (a) of this 18
subsection against a person if, within thirty (30) days of the date of the 19
notice provided under subparagraph 1. of this paragraph, the person: 20
a. Cures the noticed violation or violations or likely violation or 21
violations; and 22
b. Provides the Attorney General with an express writt en statement 23
that: 24
i. Any noticed violation or violations have been cured and 25
any noticed likely violation or violations will not occur; and 26
ii. No further violation or violations, including any likely 27
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violation or violations, of this section by the person will 1
occur. 2
3. The Attorney General may bring an action under paragraph (a) of this 3
subsection against any person alleged to be in: 4
a. Violation, or likely violation, of this section following the cure 5
period provided to the person under this paragraph; or 6
b. Breach of an express written statement submitted by the person 7
to the Attorney General under subparagraph 2.b. of this 8
paragraph. 9
(d) In any action brought under paragraph (a) of this subsection, the Attorney 10
General may: 11
1. Obtain: 12
a. A declaratory judgment that one (1) or more alleged acts or 13
practices by a person or persons violate this section; 14
b. An injunction against any person that has violated, is violating, 15
or is likely to violate this section; and 16
c. Any other appropriate orders of the court to compel compliance 17
with this section; and 18
2. Recover: 19
a. Actual damages, which shall be paid to the injured person or 20
persons; 21
b. Any of the civil penalties set forth in KRS 367.990 for a violation 22
of KRS Chapter 367 for each violation and likely violation of this 23
section that occurs after the cure period provided under 24
paragraph (c) of this subsection; 25
c. Reasonable expenses incurred in investigating and preparing the 26
case; 27
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d. Court costs; 1
e. Attorney's fees; and 2
f. Any other relief ordered by the court. 3
(7) (a) Subject to paragraph (c) of this subsection, any person, including a health 4
professional, directly injured by a violation or likely viol ation of this section 5
may bring a private cause of action against the person or persons alleged to 6
have committed the violation or likely violation. 7
(b) An action brought under paragraph (a) of this subsection may be filed in 8
the: 9
1. Circuit Court of the c ounty in which the injured person resides or 10
conducts business; or 11
2. Franklin Circuit Court. 12
(c) Prior to bringing an action under paragraph (a) of this subsection, an 13
injured person shall make reasonable efforts to provide to each person 14
alleged to be in violation or likely violation of this section notice: 15
1. Of the person's alleged violation and likely violation of this section; 16
and 17
2. That failure to cure any alleged violation or likely violation of this 18
section within fourteen (14) days of the date of the notice may result in 19
a civil action being filed against the person in a court of competent 20
jurisdiction. 21
(d) In any action brought under paragraph (a) of this subsection, the plaintiff 22
may: 23
1. Obtain: 24
a. A declaratory judgment that one (1) or more alleged acts or 25
practices by a person or persons violate this section; 26
b. An injunction against any person that has violated, is violating, 27
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or is likely to violate this section; and 1
c. Any other appropriate order s of the court to compel compliance 2
with this section; and 3
2. Recover necessary costs, expenses, and reasonable attorney's fees. 4
(8) Each occurrence of any of the following shall constitute a separate violation of, 5
and direct injury under, this section tha t is subject to the remedies and penalties 6
available under this section: 7
(a) A person fails to comply with any requirement of this section; 8
(b) The denial, delay in approval, or underpayment of a claim under a health 9
benefit plan as a result of a violation under paragraph (a) of this 10
subsection; 11
(c) An insured seeks but is unable to obtain mental health condition benefits 12
under a health benefit plan as a result of a violation under paragraph (a) of 13
this subsection; and 14
(d) A health professional attempts but is unable to provide medically necessary 15
mental health condition benefits under a health benefit plan as a result of a 16
violation under paragraph (a) of this subsection. 17
(9) (a) The remedies and penalties set forth in this section shall be cumulative. 18
(b) This section shall not be construed to limit or restrict the powers, duties, 19
remedies, or penalties available to the commissioner, the Attorney General, 20
the Commonwealth, or any other person under any other statutory or 21
common law. 22
(c) An action taken purs uant to this section, or order of a court to enforce an 23
action taken pursuant to this section, shall not in any way relieve or absolve 24
any affected person from any other liability, penalty, or forfeiture under 25
law. 26
(10) The Attorney General may promulgate administrative regulations in accordance 27
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with KRS Chapter 13A that are necessary to effectuate, or as an aid to the 1
effectuation of, the proper enforcement of this section. 2
(11) This section shall not be construed to require a health professional to act 3
inconsistent with federal Medicaid, Medicare, or rural health clinic requirements. 4
SECTION 3. A NEW SECTION OF KRS 304.17A -660 TO 304.17A -669 IS 5
CREATED TO READ AS FOLLOWS: 6
An insurer offering a health benefit plan shall: 7
(1) Not use review criteria for determining the medical necessity and appropriateness 8
of claims submitted under a health benefit plan for the diagnosis or treatment of 9
a mental health condition unless the review criteria is: 10
(a) Clinically specified; and 11
(b) 1. Consistent with generally accepted standards of care. 12
2. As used in subparagraph 1. of this paragraph, "generally accepted 13
standards of care" includes standards of care established by the 14
American Society of Addiction Medicine, if applicable; 15
(2) Make the insurer's review criteria for determining the medical necessity and 16
appropriateness of claims submitted under a health benefit plan for the diagnosis 17
or treatment of a mental health condition publicly available on its website; and 18
(3) Comply with KRS 304.17A -600 to 304.17A -633 with respect to any claim 19
submitted under a health benefit plan by a health professional for the diagnosis 20
or treatment of a mental health condition, except for purposes of this section: 21
(a) An insurer shall provide an internal appeal decision to the covered person, 22
authorized person, and provider within: 23
1. Except as provided in paragraph (b) of this subsection, five (5) 24
calendar days, but in no event later than seven (7) calendar days, after 25
receipt of a request for an internal appeal; or 26
2. a. Twenty-four (24) hours, but in no event later than forty -eight 27
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(48) hours after receipt of a request for an expedited internal appeal. 1
b. For purposes of this subparagraph, an expedited internal appeal 2
is deemed necessary when, in the opinion of the treating 3
professional, the treatment is: 4
i. Ongoing; or 5
ii. Clinically time sensitive; 6
(b) For an external review other than an expedited external review, an 7
independent review entity shall provide an external review decision to the 8
covered person, treating professional, insurer, and the department within 9
seven (7) calendar days, but in no event later than fourteen (14) calendar 10
days, from the receipt of all information required from the insurer; and 11
(c) The department shall provide a decision concerning an appeal of a coverage 12
denial within seven (7) calendar days, but in no event later than fourteen 13
(14) calendar days, from the receipt of all information required from the 14
insurer. 15
Section 4. KRS 304.17A-617 is amended to read as follows: 16
(1) (a) Every insurer shall have an internal appeal process to be utilized by the 17
insurer or its designee, consistent with this section and KRS 304.17A -619 and 18
which shall be disclosed to covered persons in accordance with KRS 19
304.17A-505(1)(g). 20
(b) An insurer shall disclose the availability of the internal process to the covered 21
person in the insured's timely notice of an adverse determination or notice of a 22
coverage denial which meets the requirements in KRS 304.17A-607(1)(j). 23
(c) For purposes of this section, "coverage denial" means an insurer's 24
determination that a service, treatment, drug, or device is specifically limited 25
or excluded under the covered person's health benefit plan. 26
(d) Where a coverage denial is involved, in addition to stating the reason for the 27
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coverage denial, the required notice shal l contain instructions for filing a 1
request for internal appeal. 2
(2) The internal appeals process may be initiated by the covered person, an authorized 3
person, or a provider acting on behalf of the covered person. 4
(3) The internal appeals process shall inc lude adequate and reasonable procedures for 5
review and resolution of appeals concerning adverse determinations made under 6
utilization review and of coverage denials, including procedures for reviewing 7
appeals from covered persons whose medical conditions r equire expedited review. 8
At a minimum, these procedures shall include the following: 9
(a) Except as provided in KRS 304.17A-163 and Section 3 of this Act: 10
1. Insurers or their designees shall provide decisions to covered persons, 11
authorized persons, and pro viders on internal appeals of adverse 12
determinations or coverage denials within thirty (30) days of receipt of 13
the request for internal appeal; and 14
2. Insurers or their designees shall render a decision not later than three (3) 15
business days after receipt of the request for an expedited appeal of 16
either an adverse determination or a coverage denial. An expedited 17
appeal is deemed necessary when a covered person is hospitalized or, in 18
the opinion of the treating provider, review under a standard time frame 19
could, in the absence of immediate medical attention, result in any of the 20
following: 21
a. Placing the health of the covered person or, with respect to a 22
pregnant woman, the health of the covered person or the unborn 23
child in serious jeopardy; 24
b. Serious impairment to bodily functions; or 25
c. Serious dysfunction of a bodily organ or part; 26
(b) Internal appeal of an adverse determination shall only be conducted by a 27
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licensed physician who did not participate in the initial review and denial. 1
However, in the case o f a review involving a medical or surgical specialty or 2
subspecialty, the insurer or agent shall, upon request by a covered person, 3
authorized person, or provider, utilize a board-eligible or certified physician in 4
the appropriate specialty or subspecialty area to conduct the internal appeal; 5
(c) Those portions of the medical record that are relevant to the internal appeal, if 6
authorized by the covered person and in accordance with state or federal law, 7
shall be considered and providers given the opportunit y to present additional 8
information; and 9
(d) In addition to any previous notice required under KRS 304.17A-607(1)(j), and 10
to facilitate expeditious handling of a request for external review of an 11
adverse determination or a coverage denial, an insurer or ag ent that denies, 12
limits, reduces, or terminates coverage for a treatment, procedure, drug, or 13
device for a covered person shall provide the covered person, authorized 14
person, or provider acting on behalf of the covered person with an internal 15
appeal determination letter that shall include: 16
1. A statement of the specific medical and scientific reasons for denying 17
coverage or identifying that provision of the schedule of benefits or 18
exclusions that demonstrates that coverage is not available; 19
2. The state of licensure and the title of the person making the decision, 20
except that an internal appeal determination letter provided to a provider 21
acting on behalf of the covered person shall also include the medical 22
license number of the person making the decision; 23
3. Except for retrospective review, a description of alternative benefits, 24
services, or supplies covered by the health benefit plan, if any; and 25
4. Instructions for initiating an external review of an adverse 26
determination, or filing a request f or review with the department if a 27
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coverage denial is upheld by the insurer on internal appeal. 1
(4) (a) Subject to Section 3 of this Act, the department shall establish and maintain a 2
system for receiving and reviewing requests for review of coverage denia ls 3
from covered persons, authorized persons, and providers. 4
(b) For purposes of this subsection, "coverage denials" shall not include an 5
adverse determination as defined in KRS 304.17A -600 or subsequent denials 6
arising from an adverse determination. 7
(c) On receipt of a written request for review of a coverage denial from a covered 8
person, authorized person, or provider, the department shall notify the insurer 9
which issued the denial of the request for review and shall call for the insurer 10
to respond to the department regarding the request for review within ten (10) 11
business days of receipt of notice to the insurer. 12
(d) Within ten (10) business days of receiving the notice of the request for review 13
from the department, the insurer shall provide to the departm ent the following 14
information: 15
1. Confirmation as to whether the person who received or sought the health 16
service for which coverage was denied was a covered person under a 17
health benefit plan issued by the insurer on the date the service was 18
sought or denied; 19
2. Confirmation as to whether the covered person, authorized person, or 20
provider has exhausted his or her rights under the insurer's appeal 21
process under this section; and 22
3. The reason for the coverage denial, including the specific limitation or 23
exclusion of the health benefit plan demonstrating that coverage is not 24
available. 25
(e) In addition to the information described in paragraph (d) of this subsection, 26
the insurer and the covered person, authorized person, or provider shall 27
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provide to the department any information requested by the department that is 1
germane to its review. 2
(f) 1. On the receipt of the information described in paragraphs (d) and (e) of 3
this subsection, unless the department is not able to do so because 4
making a determination requi res resolution of a medical issue, it shall 5
determine whether the service, treatment, drug, or device is specifically 6
limited or excluded under the terms of the covered person's health 7
benefit plan. 8
2. If the department determines that the treatment, servi ce, drug, or device 9
is not specifically limited or excluded, it shall so notify the insurer, and 10
the insurer shall either cover the service, or afford the covered person an 11
opportunity for external review under KRS 304.17A -621, 304.17A-623, 12
and 304.17A -625, where the conditions precedent to the review are 13
present. 14
3. If the department notifies the insurer that the treatment, service, drug, or 15
device is specifically limited or excluded in the health benefit plan, the 16
insurer is not required to cover the serv ice or afford the covered person 17
an external review. 18
(g) An insurer shall be required to cover the treatment, service, drug, or device 19
that was denied or provide notification of the right to external review in 20
accordance with paragraph (f) of this subsecti on whether the covered person 21
has disenrolled or remains enrolled with the insurer. 22
(h) If the covered person has disenrolled with the insurer, the insurer shall only be 23
required to provide the treatment, service, drug, or device that was denied for 24
a peri od not to exceed thirty (30) days or provide the covered person the 25
opportunity for external review. 26
Section 5. KRS 304.17A-623 is amended to read as follows: 27
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(1) (a) Every insurer shall have an external review process t o be utilized by the 1
insurer or its designee, consistent with this section and which shall be 2
disclosed to covered persons in accordance with KRS 304.17A-505(1)(g). 3
(b) An insurer, its designee, or agent shall disclose the availability of the external 4
review process to the covered person in the insured's timely notice of an 5
adverse determination or notice of a coverage denial as set forth in KRS 6
304.17A-607(1)(j) and in the denial letter required in KRS 304.17A -617(1) 7
and (3)(d). 8
(c) For purposes of this se ction, "coverage denial" means an insurer's 9
determination that a service, treatment, drug, or device is specifically limited 10
or excluded under the covered person's health benefit plan. 11
(2) A covered person, an authorized person, or a provider acting on beh alf of and with 12
the consent of the covered person, may request an external review of an adverse 13
determination rendered by an insurer, its designee, or agent. 14
(3) Except as provided in KRS 304.17A -163, the insurer shall provide for an external 15
review of an adverse determination if the following criteria are met: 16
(a) The insurer, its designee, or agent has rendered an adverse determination; 17
(b) The covered person has completed the insurer's internal appeal process, or the 18
insurer has failed to make a timely determination or notification as set forth in 19
KRS 304.17A -619(2). The insurer and the covered person may, however, 20
jointly agree to waive the internal appeal requirement; 21
(c) The covered person was enrolled in the health benefit plan on the date of 22
service or, if a prospective denial, the covered person was enrolled and 23
eligible to receive covered benefits under the health benefit plan on the date 24
the proposed service was requested; and 25
(d) The entire course of treatment or service will cost the covered person at least 26
one hundred dollars ($100) if the covered person had no insurance. 27
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(4) The covered person, an authorized person, or a provider with consent of the covered 1
person shall submit a request for external review to the insurer within sixty (60) 2
days, except as set forth in KRS 304.17A -619(1), of receiving notice that an 3
adverse determination has been timely rendered under the insurer's internal appeal 4
process. As part of the request, the covered person shall provide to the insurer or its 5
designee written consent authorizing the independent review entity to obtain all 6
necessary medical records from both the insurer and any provider utilized for 7
review purposes regarding the decision to deny, limit, reduce or terminate coverage. 8
(5) The covered person shall be assessed a one (1) time filing fee of twenty -five dollars 9
($25) to be paid to the independent review entity and which may be waived if the 10
independent review entity determines that the fee creates a financial hardship on the 11
covered person. The fee shall be refunded if the independent review entity finds in 12
favor of the covered person. 13
(6) A covered person shall not be afforded an external review of an adverse 14
determination if: 15
(a) The subject of the covered person's adverse determination has previously 16
gone through the external review process and the independent review entity 17
found in favor of the insurer; and 18
(b) No relevant new clinical information has been submitted t o the insurer since 19
the independent review entity found in favor of the insurer. 20
(7) The department shall establish a system for each insurer to be assigned an 21
independent review entity for external reviews. The system established by the 22
department shall b e prospective and shall require insurers to utilize independent 23
review entities on a rotating basis so that an insurer does not have the same 24
independent review entity for two (2) consecutive external reviews. The department 25
shall contract with no less than two (2) independent review entities. 26
(8) (a) If a dispute arises between an insurer and a covered person regarding the 27
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covered person's right to an external review, the covered person may file a 1
complaint with the department. Within five (5) days of rece ipt of the 2
complaint, the department shall render a decision and may direct the insurer to 3
submit the dispute to an independent review entity for an external review if it 4
finds: 5
1. The dispute involves denial of coverage based on medical necessity or 6
the service being experimental or investigational; and 7
2. All of the requirements of subsection (3) of this section have been met. 8
(b) The complaint process established in this section shall be separate and distinct 9
from, and shall in no way limit other grievan ce or complaint processes 10
available to consumers under other provisions of the KRS or duly 11
promulgated administrative regulations. This complaint process shall not 12
limit, alter, or supplant the mechanisms for appealing coverage denials 13
established in KRS 304.17A-617. 14
(9) The external review process shall be confidential and shall not be subject to KRS 15
61.805 to 61.850 and KRS 61.870 to 61.884. 16
(10) External reviews shall be conducted in an expedited manner by the independent 17
review entity if the covered per son is hospitalized, or if, in the opinion of the 18
treating provider, review under the standard time frame could, in the absence of 19
immediate medical attention, result in any of the following: 20
(a) Placing the health of the covered person or, with respect to a pregnant woman, 21
the health of the covered person or her unborn child in serious jeopardy; 22
(b) Serious impairment to bodily functions; or 23
(c) Serious dysfunction of a bodily organ or part. 24
(11) Requests for expedited external review, shall be forwarded b y the insurer to the 25
independent review entity within twenty-four (24) hours of receipt by the insurer. 26
(12) For expedited external review, a determination shall be made by the independent 27
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review entity within twenty -four (24) hours from the receipt of all information 1
required from the insurer. An extension of up to twenty -four (24) hours may be 2
allowed if the covered person and the insurer or its designee agree. The insurer or 3
its designee shall provide notice to the independent review entity and to the co vered 4
person, by same -day communication, that the adverse determination has been 5
assigned to an independent review entity for expedited review. 6
(13) Except as provided in Section 3 of this Act, external reviews which are not 7
expedited shall be conducted by the independent review entity and a determination 8
made within twenty -one (21) calendar days from the receipt of all information 9
required from the insurer. An extension of up to fourteen (14) calendar days may be 10
allowed if the covered person and the insurer are in agreement. 11
Section 6. KRS 205.522 is amended to read as follows: 12
(1) With respect to the administration and provision of Medicaid benefits pursuant to 13
this chapter, the Department for Medicaid Services, any man aged care organization 14
contracted to provide Medicaid benefits pursuant to this chapter, and the state's 15
medical assistance program shall be subject to, and comply with, the following, as 16
applicable: 17
(a) KRS 304.17A-129; 18
(b) KRS 304.17A-145; 19
(c) KRS 304.17A-163; 20
(d) KRS 304.17A-1631; 21
(e) KRS 304.17A-167; 22
(f) KRS 304.17A-235; 23
(g) KRS 304.17A-257; 24
(h) KRS 304.17A-259; 25
(i) KRS 304.17A-263; 26
(j) KRS 304.17A-264; 27
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(k) KRS 304.17A-515; 1
(l) KRS 304.17A-580; 2
(m) KRS 304.17A-600, 304.17A-603, and 304.17A-607;[ and] 3
(n) KRS 304.17A-740 to 304.17A-743; and 4
(o) Section 2 of this Act. 5
(2) A managed care organization contracted to provide Medicaid benefits pursuant to 6
this chapter shall comply with the reporting requirements of KRS 304.17A-732. 7
Section 7. Sections 1 to 5 of this Act apply to health benefit plans issued or 8
renewed on or after January 1, 2027. 9
Section 8. If the Cabinet for Health and F amily Services or the Department for 10
Medicaid Services determines that a state plan amendment, waiver, or any other form of 11
authorization or approval from any federal agency to implement Section 6 of this Act is 12
necessary to prevent the loss of federal fun ds or to comply with federal law, the cabinet 13
or department: 14
(1) Shall, within 90 days after the effective date of this section, request the 15
necessary federal authorization or approval to implement Section 6 of this Act; and 16
(2) May only delay implementati on of the provisions of Section 6 of this Act for 17
which federal authorization or approval was deemed necessary until the federal 18
authorization or approval is granted. 19
Section 9. Sections 6 and 8 of this Act shall constit ute the specific authorization 20
required under KRS 205.5372(1). 21
Section 10. The Department for Medicaid Services or the Cabinet for Health 22
and Family Services shall, in accordance with KRS 205.525, provide a copy of any s tate 23
plan amendment, waiver application, or other request for authorization or approval 24
submitted pursuant to Section 8 of this Act to the Legislative Research Commission for 25
referral to the Interim Joint Committees on Health Services and Appropriations an d 26
Revenue and shall provide an update on the status of any application or request submitted 27
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pursuant to Section 8 of this Act at the request of the Legislative Research Commission 1
or any committee thereof. 2
Section 11. Sections 3, 4, and 5 of this Act take effect January 1, 2027. 3
Section 12. Whereas parity in the provision of mental health condition benefits 4
is imperative to the health and well -being of the citizens of the Commonwealth, an 5
emergency is declared to exist, and Sections 1, 2, 6, 7, 8, 9, and 10 of this Act take effect 6
upon its passage and approval by the Governor or upon its otherwise becoming a law. 7