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A1982 • 2026

Requires business using text-based chat to offer transcription of chat to consumer.

Requires business using text-based chat to offer transcription of chat to consumer.

Passed Legislature

This bill passed both chambers and reached final enrollment, even if later executive action is not shown here.

Sponsor
Quijano, Annette
Last action
2026-06-04
Official status
Reported out of Asm. Comm. with Amendments, and Referred to Assembly Commerce and Economic Development Committee
Effective date
Not listed

Plain English Breakdown

Using official source text because the generated explanation was unavailable or could not be confirmed against the official bill text.

Requires business using text-based chat to offer transcription of chat to consumer.

Requires business using text-based chat to offer transcription of chat to consumer.

What This Bill Does

  • Requires business using text-based chat to offer transcription of chat to consumer.
  • Topic: Commerce and Economic Development Fiscal note: This bill has not been certified by OLS for a fiscal note.

Limits and Unknowns

  • This entry is temporarily using official source text because the generated explanation could not be confirmed against the official bill text during the last sync.

Bill History

  1. 2026-06-04 New Jersey Legislature

    Reported out of Asm. Comm. with Amendments, and Referred to Assembly Commerce and Economic Development Committee

  2. 2026-01-13 New Jersey Legislature

    Introduced, Referred to Assembly Consumer Affairs Committee

Official Summary Text

Requires business using text-based chat to offer transcription of chat to consumer.
Topic:
Commerce and Economic Development
Fiscal note:
This bill has not been certified by OLS for a fiscal note.

Current Bill Text

Read the full stored bill text 
A1982 1R

[First Reprint]

ASSEMBLY, No. 1982

STATE OF NEW JERSEY

222nd LEGISLATURE

�

PRE-FILED FOR INTRODUCTION IN THE 2026 SESSION

Sponsored by:

Assemblywoman ANNETTE QUIJANO

District 20 (Union)

Assemblyman WILLIAM B. SAMPSON, IV

District 31 (Hudson)

Assemblywoman ROSAURA "ROSY" BAGOLIE

District 27 (Essex and Passaic)

Co-Sponsored by:

Assemblywoman Morales

SYNOPSIS

���� Requires business using text-based chat to offer
transcription of chat to consumer.

CURRENT VERSION OF TEXT

���� As reported by the Assembly Consumer Affairs
Committee on June 4, 2026, with amendments.

��

An Act
concerning text-based chat support and
supplementing

1
[
P.L.1960, c.39
(C.56:8-1 et seq.)
]

Title 56 of the Revised Statutes
1
.

����
Be It
Enacted
by the Senate and General Assembly of
the State of New Jersey:

���� 1.��� a.� As used in this
section:

���� �Business
entity� means any natural or legal person, business
corporation, professional services corporation, limited liability company,
partnership, limited partnership, business trust, association, or any other
legal commercial entity organized under the laws of this State or any other
state or foreign jurisdiction.

���� �Chat� means any tool used by
a business entity to provide real-time, text-based communication with a
consumer.

���� �Transcript� means a typed or
printed verbatim record of a chat.

���� b.��� A business entity that
uses chat to communicate with a consumer shall provide the consumer with an
option to receive a transcript of the chat at the conclusion of the
interaction.� The business entity shall provide clear and conspicuous notice to
the consumer at the outset of any interaction, informing the consumer of the
option to receive a transcript of the chat.

���� c.����
1
[
A violation of
the provisions of this section shall be an unlawful practice and a violation of
P.L.1960, c.39 (C.56:8-1 et seq.)
]

A person who violates the provisions of this section is subject to a civil
penalty of:

����
1) $500 for a first offense
on the first day of the violation; and

����
2) $1,000 for a second or subsequent
offense per day of the violation.

����
The civil penalty shall be
collected by the director in a summary proceeding before a court of competent jurisdiction
pursuant to the provisions of the "Penalty Enforcement Law of 1999,"
P.L.1999, c.274 (C.2A:58-10 et seq.).

����
d.��� The Director of the
Division of Consumer Affairs in the Department of Law and Public Safety may,
pursuant to the "Administrative Procedure Act," P.L.1968, c.410
(C.52:14B-1 et seq.), adopt rules and regulations necessary to implement the
provisions of this section
1
.

���� 2.��� This act shall take
effect immediately.�