KLS Keeping Law Simple Legislation in plain English

Straight-ahead summaries built from the official bill text. We keep the source links front and center and leave the decision up to you.

Back to Oregon

HB3255 • 2025

Prohibits an online business from operating in this state unless the online business maintains a permanent telephone number and electronic mail address that allows customers to contact the online business with concerns and receive a timely and substantive response.

Prohibits an online business from operating in this state unless the online business maintains a permanent telephone number and electronic mail address that allows customers to contact the online business with concerns and receive a timely and substantive response.

Passed Legislature

This bill passed both chambers and reached final enrollment, even if later executive action is not shown here.

Sponsor
Representative Evans
Last action
2025-06-27
Official status
In House Committee
Effective date
Not listed

Plain English Breakdown

The plain English breakdown is still being put together. The official documents below are already here.

Bill History

  1. 2025-06-27 House

    In committee upon adjournment.

  2. 2025-03-06 House

    Public Hearing held.

  3. 2025-01-24 House

    Referred to Commerce and Consumer Protection with subsequent referral to Ways and Means.

  4. 2025-01-21 House

    First reading. Referred to Speaker's desk.

Official Summary Text

Digest: Says that an online business must have a telephone number and electronic mail address to hear and respond to customer concerns. Lets the Secretary of State check to see if the business obeys the requirement and to fine a business that does not obey. Says that the business can be barred from this state if it fails to comply again and again. (Flesch Readability Score: 61.3).
Prohibits an online business from operating in this state unless the online business maintains a permanent telephone number and electronic mail address that allows customers to contact the online business with concerns and receive a timely and substantive response. Permits the Secretary of State to test compliance with the Act and to impose civil penalties for a failure to comply or to administratively dissolve an online business or revoke the online business's authority to transact business in this state if the Secretary of State determines that the failure to comply is intentional, willful and repeated.
Relating to: Relating to requirements for online businesses to provide contact methods to respond to customer concerns.
Current location: In House Committee