Plain English Breakdown
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H7941 • 2026
AN ACT RELATING TO INSURANCE -- ACCIDENT AND SICKNESS INSURANCE POLICIES (Requires insurers to pay electronic claims for healthcare coverage within 14 calendar days of receipt. Permits healthcare providers to dispute claim denials within 60 days and empowers the secretary of EOHHS to establish penalties for violations.)
This bill passed both chambers and reached final enrollment, even if later executive action is not shown here.
The plain English breakdown is still being put together. The official documents below are already here.
Committee recommended measure be held for further study
Scheduled for hearing and/or consideration (03/24/2026)
Introduced, referred to House Health & Human Services
AN ACT RELATING TO INSURANCE -- ACCIDENT AND SICKNESS INSURANCE POLICIES (Requires insurers to pay electronic claims for healthcare coverage within 14 calendar days of receipt. Permits healthcare providers to dispute claim denials within 60 days and empowers the secretary of EOHHS to establish penalties for violations.)
H7941 2026 -- H 7941 ======== LC004637 ======== STATE OF RHODE ISLAND IN GENERAL ASSEMBLY JANUARY SESSION, A.D. 2026 ____________ A N A C T RELATING TO INSURANCE -- ACCIDENT AND SICKNESS INSURANCE POLICIES Introduced By: Representatives Hopkins, Phillips, Casimiro, and Place Date Introduced: February 27, 2026 Referred To: House Health & Human Services It is enacted by the General Assembly as follows: 1 SECTION 1. Section 27-18-61 of the General Laws in Chapter 27-18 entitled "Accident 2 and Sickness Insurance Policies" is hereby amended to read as follows: 3 27-18-61. Prompt processing of claims. 4 (a) A healthcare entity or health plan operating in the state shall pay all complete claims 5 for covered healthcare services submitted to the healthcare entity or health plan by a healthcare 6 provider or by a policyholder within forty (40) calendar days following the date of receipt of a 7 complete written claim or within thirty (30) fourteen (14) calendar days following the date of 8 receipt of a complete electronic claim. Each health plan shall establish a written standard defining 9 what constitutes a complete claim and shall distribute this standard to all participating providers. 10 (b) If the healthcare entity or health plan denies or pends a claim, the healthcare entity or 11 health plan shall have thirty (30) fourteen (14) calendar days from receipt of the claim to notify in 12 writing the healthcare provider or policyholder of any and all reasons for denying or pending the 13 claim and what, if any, additional information is required to process the claim. No healthcare entity 14 or health plan may limit the time period in which additional information may be submitted to 15 complete a claim. 16 (c) A healthcare provider or policyholder may seek review of a claim that has been denied 17 in part or in whole within sixty (60) days of receipt of denial. The payor shall bear the burden of 18 establishing legitimacy of denial. 19 (d) If the denial of a claim is overturned, the payor shall remit the full amount due on the 1 claim and an administrative penalty, established by the secretary of the executive office of health 2 and human services (EOHHS), reflecting the costs incurred by the healthcare provider. 3 (c) (e) Any claim that is resubmitted by a healthcare provider or policyholder shall be 4 treated by the healthcare entity or health plan pursuant to the provisions of subsection (a) of this 5 section. 6 (d) (f) A healthcare entity or health plan that fails to reimburse the healthcare provider or 7 policyholder after receipt by the healthcare entity or health plan of a complete claim within the 8 required timeframes shall pay to the healthcare provider or the policyholder who submitted the 9 claim, in addition to any reimbursement for healthcare services provided, interest which shall 10 accrue at the rate of twelve percent (12%) per annum commencing on the thirty-first (31st) day 11 after receipt of a complete electronic claim or on the forty-first (41st) day after receipt of a complete 12 written claim, and ending on the date the payment is issued to the healthcare provider or the 13 policyholder. 14 (e) (g) Exceptions to the requirements of this section are as follows: 15 (1) No healthcare entity or health plan operating in the state shall be in violation of this 16 section for a claim submitted by a healthcare provider or policyholder if: 17 (i) Failure to comply is caused by a directive from a court or federal or state agency; 18 (ii) The healthcare entity or health plan is in liquidation or rehabilitation or is operating in 19 compliance with a court-ordered plan of rehabilitation; or 20 (iii) The healthcare entity or health plan’s compliance is rendered impossible due to matters 21 beyond its control that are not caused by it. 22 (2) No healthcare entity or health plan operating in the state shall be in violation of this 23 section for any claim: (i) Initially submitted more than ninety (90) days after the service is rendered, 24 or (ii) Resubmitted more than ninety (90) days after the date the healthcare provider received the 25 notice provided for in subsection (b) of this section; provided, this exception shall not apply in the 26 event compliance is rendered impossible due to matters beyond the control of the healthcare 27 provider and were not caused by the healthcare provider. 28 (3) No healthcare entity or health plan operating in the state shall be in violation of this 29 section while the claim is pending due to a fraud investigation by a state or federal agency. 30 (4) No healthcare entity or health plan operating in the state shall be obligated under this 31 section to pay interest to any healthcare provider or policyholder for any claim if the director of 32 business regulation finds that the entity or plan is in substantial compliance with this section. A 33 healthcare entity or health plan seeking such a finding from the director shall submit any 34 documentation that the director shall require. A healthcare entity or health plan that is found to be LC004637 - Page 2 of 12 1 in substantial compliance with this section shall thereafter submit any documentation that the 2 director may require on an annual basis for the director to assess ongoing compliance with this 3 section. 4 (5) A healthcare entity or health plan may petition the director for a waiver of the provision 5 of this section for a period not to exceed ninety (90) days in the event the healthcare entity or health 6 plan is converting or substantially modifying its claims processing systems. 7 (f) (h) For purposes of this section, the following definitions apply: 8 (1) “Claim” means: (i) A bill or invoice for covered services; (ii) A line item of service; or 9 (iii) All services for one patient or subscriber within a bill or invoice. 10 (2) “Date of receipt” means the date the healthcare entity or health plan receives the claim 11 whether via electronic submission or as a paper claim. 12 (3) “Healthcare entity” means a licensed insurance company or nonprofit hospital or 13 medical or dental service corporation or plan or health maintenance organization, or a contractor 14 as described in § 23-17.13-2(2) [repealed], that operates a health plan. 15 (4) “Healthcare provider” means an individual clinician, either in practice independently 16 or in a group, who provides healthcare services, and otherwise referred to as a non-institutional 17 provider. 18 (5) “Healthcare services” include, but are not limited to, medical, mental health, substance 19 abuse, dental, and any other services covered under the terms of the specific health plan. 20 (6) “Health plan” means a plan operated by a healthcare entity that provides for the delivery 21 of healthcare services to persons enrolled in those plans through: 22 (i) Arrangements with selected providers to furnish healthcare services; and/or 23 (ii) Financial incentive for persons enrolled in the plan to use the participating providers 24 and procedures provided for by the health plan. 25 (7) “Policyholder” means a person covered under a health plan or a representative 26 designated by that person. 27 (8) “Substantial compliance” means that the healthcare entity or health plan is processing 28 and paying ninety-five percent (95%) or more of all claims within the time frame provided for in 29 subsections (a) and (b) of this section. 30 (g) (i) Any provision in a contract between a healthcare entity or a health plan and a 31 healthcare provider that is inconsistent with this section shall be void and of no force and effect. 32 (j) Failure of a healthcare entity or healthcare plan to comply with this section shall 33 constitute a violation subject to penalty as determined by the secretary of the EOHHS. 34 (k) The secretary of the EOHHS shall promulgate rules, regulations, and penalty schedules LC004637 - Page 3 of 12 1 necessary to carry out the provisions of this section. 2 SECTION 2. Section 27-19-52 of the General Laws in Chapter 27-19 entitled "Nonprofit 3 Hospital Service Corporations" is hereby amended to read as follows: 4 27-19-52. Prompt processing of claims. 5 (a) A healthcare entity or health plan operating in the state shall pay all complete claims 6 for covered healthcare services submitted to the healthcare entity or health plan by a healthcare 7 provider or by a policyholder within forty (40) calendar days following the date of receipt of a 8 complete written claim or within thirty (30) fourteen (14) calendar days following the date of 9 receipt of a complete electronic claim. Each health plan shall establish a written standard defining 10 what constitutes a complete claim and shall distribute this standard to all participating providers. 11 (b) If the healthcare entity or health plan denies or pends a claim, the healthcare entity or 12 health plan shall have thirty (30) fourteen (14) calendar days from receipt of the claim to notify in 13 writing the healthcare provider or policyholder of any and all reasons for denying or pending the 14 claim and what, if any, additional information is required to process the claim. No healthcare entity 15 or health plan may limit the time period in which additional information may be submitted to 16 complete a claim. 17 (c) A healthcare provider or policyholder may seek review of a claim that has been denied 18 in part or in whole within sixty (60) days of receipt of denial. The payor shall bear the burden of 19 establishing legitimacy of denial. 20 (d) If the denial of a claim is overturned, the payor shall remit the full amount due on the 21 claim and an administrative penalty, established by the secretary of the executive office of health 22 and human services (EOHHS), reflecting the costs incurred by the healthcare provider. 23 (c) (e) Any claim that is resubmitted by a healthcare provider or policyholder shall be 24 treated by the healthcare entity or health plan pursuant to the provisions of subsection (a) of this 25 section. 26 (d) (f) A healthcare entity or health plan that fails to reimburse the healthcare provider or 27 policyholder after receipt by the healthcare entity or health plan of a complete claim within the 28 required timeframes shall pay to the healthcare provider or the policyholder who submitted the 29 claim, in addition to any reimbursement for healthcare services provided, interest that shall accrue 30 at the rate of twelve percent (12%) per annum commencing on the thirty-first (31st) day after receipt 31 of a complete electronic claim or on the forty-first (41st) day after receipt of a complete written 32 claim, and ending on the date the payment is issued to the healthcare provider or the policyholder. 33 (e) (g) Exceptions to the requirements of this section are as follows: 34 (1) No healthcare entity or health plan operating in the state shall be in violation of this LC004637 - Page 4 of 12 1 section for a claim submitted by a healthcare provider or policyholder if: 2 (i) Failure to comply is caused by a directive from a court or federal or state agency; 3 (ii) The healthcare provider or health plan is in liquidation or rehabilitation or is operating 4 in compliance with a court-ordered plan of rehabilitation; or 5 (iii) The healthcare entity or health plan’s compliance is rendered impossible due to matters 6 beyond its control that are not caused by it. 7 (2) No healthcare entity or health plan operating in the state shall be in violation of this 8 section for any claim: (i) Initially submitted more than ninety (90) days after the service is rendered, 9 or (ii) Resubmitted more than ninety (90) days after the date the healthcare provider received the 10 notice provided for in § 27-18-61(b); provided, this exception shall not apply in the event 11 compliance is rendered impossible due to matters beyond the control of the healthcare provider and 12 were not caused by the healthcare provider. 13 (3) No healthcare entity or health plan operating in the state shall be in violation of this 14 section while the claim is pending due to a fraud investigation by a state or federal agency. 15 (4) No healthcare entity or health plan operating in the state shall be obligated under this 16 section to pay interest to any healthcare provider or policyholder for any claim if the director of the 17 department of business regulation finds that the entity or plan is in substantial compliance with this 18 section. A healthcare entity or health plan seeking such a finding from the director shall submit any 19 documentation that the director shall require. A healthcare entity or health plan that is found to be 20 in substantial compliance with this section shall after this submit any documentation that the 21 director may require on an annual basis for the director to assess ongoing compliance with this 22 section. 23 (5) A healthcare entity or health plan may petition the director for a waiver of the provision 24 of this section for a period not to exceed ninety (90) days in the event the healthcare entity or health 25 plan is converting or substantially modifying its claims processing systems. 26 (f) (h) For purposes of this section, the following definitions apply: 27 (1) “Claim” means: 28 (i) A bill or invoice for covered services; 29 (ii) A line item of service; or 30 (iii) All services for one patient or subscriber within a bill or invoice. 31 (2) “Date of receipt” means the date the healthcare entity or health plan receives the claim 32 whether via electronic submission or has a paper claim. 33 (3) “Healthcare entity” means a licensed insurance company or nonprofit hospital or 34 medical or dental service corporation or plan or health maintenance organization, or a contractor LC004637 - Page 5 of 12 1 as described in § 23-17.13-2(2), that operates a health plan. 2 (4) “Healthcare provider” means an individual clinician, either in practice independently 3 or in a group, who provides healthcare services, and referred to as a non-institutional provider. 4 (5) “Healthcare services” include, but are not limited to, medical, mental health, substance 5 abuse, dental, and any other services covered under the terms of the specific health plan. 6 (6) “Health plan” means a plan operated by a healthcare entity that provides for the delivery 7 of healthcare services to persons enrolled in those plans through: 8 (i) Arrangements with selected providers to furnish healthcare services; and/or 9 (ii) Financial incentive for persons enrolled in the plan to use the participating providers 10 and procedures provided for by the health plan. 11 (7) “Policyholder” means a person covered under a health plan or a representative 12 designated by that person. 13 (8) “Substantial compliance” means that the healthcare entity or health plan is processing 14 and paying ninety-five percent (95%) or more of all claims within the time frame provided for in § 15 27-18-61(a) and (b). 16 (g) (i) Any provision in a contract between a healthcare entity or a health plan and a 17 healthcare provider that is inconsistent with this section shall be void and of no force and effect. 18 (j) Failure of a healthcare entity or healthcare plan to comply with this section shall 19 constitute a violation subject to penalty as determined by the secretary of the EOHHS. 20 (k) The secretary of the EOHHS shall promulgate rules, regulations, and penalty schedules 21 necessary to carry out the provisions of this section. 22 SECTION 3. Section 27-20-47 of the General Laws in Chapter 27-20 entitled "Nonprofit 23 Medical Service Corporations" is hereby amended to read as follows: 24 27-20-47. Prompt processing of claims. 25 (a) A healthcare entity or health plan operating in the state shall pay all complete claims 26 for covered healthcare services submitted to the healthcare entity or health plan by a healthcare 27 provider or by a policyholder within forty (40) calendar days following the date of receipt of a 28 complete written claim or within thirty (30) fourteen (14) calendar days following the date of 29 receipt of a complete electronic claim. Each health plan shall establish a written standard defining 30 what constitutes a complete claim and shall distribute the standard to all participating providers. 31 (b) If the healthcare entity or health plan denies or pends a claim, the healthcare entity or 32 health plan shall have thirty (30) fourteen (14) calendar days from receipt of the claim to notify in 33 writing the healthcare provider or policyholder of any and all reasons for denying or pending the 34 claim and what, if any, additional information is required to process the claim. No healthcare entity LC004637 - Page 6 of 12 1 or health plan may limit the time period in which additional information may be submitted to 2 complete a claim. 3 (c) A healthcare provider or policyholder may seek review of a claim that has been denied 4 in part or in whole within sixty (60) days of receipt of denial. The payor shall bear the burden of 5 establishing legitimacy of denial. 6 (d) If the denial of a claim is overturned, the payor shall remit the full amount due on the 7 claim and an administrative penalty, established by the secretary of the executive office of health 8 and human services (EOHHS), reflecting the costs incurred by the healthcare provider. 9 (c) (e) Any claim that is resubmitted by a healthcare provider or policyholder shall be 10 treated by the healthcare entity or health plan pursuant to the provisions of subsection (a) of this 11 section. 12 (d) (f) A healthcare entity or health plan which fails to reimburse the healthcare provider or 13 policyholder after receipt by the healthcare entity or health plan of a complete claim within the 14 required timeframes shall pay to the healthcare provider or the policyholder who submitted the 15 claim, in addition to any reimbursement for healthcare services provided, interest that shall accrue 16 at the rate of twelve percent (12%) per annum commencing on the thirty-first (31st) day after receipt 17 of a complete electronic claim or on the forty-first (41st) day after receipt of a complete written 18 claim, and ending on the date the payment is issued to the healthcare provider or the policyholder. 19 (e) (g) Exceptions to the requirements of this section are as follows: 20 (1) No healthcare entity or health plan operating in the state shall be in violation of this 21 section for a claim submitted by a healthcare provider or policyholder if: 22 (i) Failure to comply is caused by a directive from a court or federal or state agency; 23 (ii) The healthcare entity or health plan is in liquidation or rehabilitation or is operating in 24 compliance with a court-ordered plan of rehabilitation; or 25 (iii) The healthcare entity or health plan’s compliance is rendered impossible due to matters 26 beyond its control that are not caused by it. 27 (2) No healthcare entity or health plan operating in the state shall be in violation of this 28 section for any claim: (i) Initially submitted more than ninety (90) days after the service is rendered, 29 or (ii) Resubmitted more than ninety (90) days after the date the healthcare provider received the 30 notice provided for in § 27-18-61(b); provided, this exception shall not apply in the event 31 compliance is rendered impossible due to matters beyond the control of the healthcare provider and 32 were not caused by the healthcare provider. 33 (3) No healthcare entity or health plan operating in the state shall be in violation of this 34 section while the claim is pending due to a fraud investigation by a state or federal agency. LC004637 - Page 7 of 12 1 (4) No healthcare entity or health plan operating in the state shall be obligated under this 2 section to pay interest to any healthcare provider or policyholder for any claim if the director of the 3 department of business regulation finds that the entity or plan is in substantial compliance with this 4 section. A healthcare entity or health plan seeking such a finding from the director shall submit any 5 documentation that the director shall require. A healthcare entity or health plan that is found to be 6 in substantial compliance with this section shall after this submit any documentation that the 7 director may require on an annual basis for the director to assess ongoing compliance with this 8 section. 9 (5) A healthcare entity or health plan may petition the director for a waiver of the provision 10 of this section for a period not to exceed ninety (90) days in the event the healthcare entity or health 11 plan is converting or substantially modifying its claims processing systems. 12 (f) (h) For purposes of this section, the following definitions apply: 13 (1) “Claim” means: (i) A bill or invoice for covered services; (ii) A line item of service; or 14 (iii) All services for one patient or subscriber within a bill or invoice. 15 (2) “Date of receipt” means the date the healthcare entity or health plan receives the claim 16 whether via electronic submission or has a paper claim. 17 (3) “Healthcare entity” means a licensed insurance company or nonprofit hospital or 18 medical or dental service corporation or plan or health maintenance organization, or a contractor 19 as described in § 23-17.13-2(2), that operates a health plan. 20 (4) “Healthcare provider” means an individual clinician, either in practice independently 21 or in a group, who provides healthcare services, and referred to as a non-institutional provider. 22 (5) “Healthcare services” include, but are not limited to, medical, mental health, substance 23 abuse, dental, and any other services covered under the terms of the specific health plan. 24 (6) “Health plan” means a plan operated by a healthcare entity that provides for the delivery 25 of healthcare services to persons enrolled in the plan through: 26 (i) Arrangements with selected providers to furnish healthcare services; and/or 27 (ii) Financial incentive for persons enrolled in the plan to use the participating providers 28 and procedures provided for by the health plan. 29 (7) “Policyholder” means a person covered under a health plan or a representative 30 designated by that person. 31 (8) “Substantial compliance” means that the healthcare entity or health plan is processing 32 and paying ninety-five percent (95%) or more of all claims within the time frame provided for in § 33 27-18-61(a) and (b). 34 (g) (i) Any provision in a contract between a healthcare entity or a health plan and a LC004637 - Page 8 of 12 1 healthcare provider that is inconsistent with this section shall be void and of no force and effect. 2 (j) Failure of a healthcare entity or healthcare plan to comply with this section shall 3 constitute a violation subject to penalty as determined by the secretary of the EOHHS. 4 (k) The secretary of the EOHHS shall promulgate rules, regulations, and penalty schedules 5 necessary to carry out the provisions of this section. 6 SECTION 4. Section 27-41-64 of the General Laws in Chapter 27-41 entitled "Health 7 Maintenance Organizations" is hereby amended to read as follows: 8 27-41-64. Prompt processing of claims. 9 (a) A healthcare entity or health plan operating in the state shall pay all complete claims 10 for covered healthcare services submitted to the healthcare entity or health plan by a healthcare 11 provider or by a policyholder within forty (40) calendar days following the date of receipt of a 12 complete written claim or within thirty (30) fourteen (14) calendar days following the date of 13 receipt of a complete electronic claim. Each health plan shall establish a written standard defining 14 what constitutes a complete claim and shall distribute this standard to all participating providers. 15 (b) If the healthcare entity or health plan denies or pends a claim, the healthcare entity or 16 health plan shall have thirty (30) fourteen (14) calendar days from receipt of the claim to notify in 17 writing the healthcare provider or policyholder of any and all reasons for denying or pending the 18 claim and what, if any, additional information is required to process the claim. No healthcare entity 19 or health plan may limit the time period in which additional information may be submitted to 20 complete a claim. 21 (c) A healthcare provider or policyholder may seek review of a claim that has been denied 22 in part or in whole within sixty (60) days of receipt of denial. The payor shall bear the burden of 23 establishing legitimacy of denial. 24 (d) If the denial of a claim is overturned, the payor shall remit the full amount due on the 25 claim and an administrative penalty, established by the secretary of the executive office of health 26 and human services (EOHHS), reflecting the costs incurred by the healthcare provider. 27 (c) (e) Any claim that is resubmitted by a healthcare provider or policyholder shall be 28 treated by the healthcare entity or health plan pursuant to the provisions of subsection (a) of this 29 section. 30 (d) (f) A healthcare entity or health plan that fails to reimburse the healthcare provider or 31 policyholder after receipt by the healthcare entity or health plan of a complete claim within the 32 required timeframes shall pay to the healthcare provider or the policyholder who submitted the 33 claim, in addition to any reimbursement for healthcare services provided, interest that shall accrue 34 at the rate of twelve percent (12%) per annum commencing on the thirty-first (31st) day after receipt LC004637 - Page 9 of 12 1 of a complete electronic claim or on the forty-first (41st) day after receipt of a complete written 2 claim, and ending on the date the payment is issued to the healthcare provider or the policyholder. 3 (e) (g) Exceptions to the requirements of this section are as follows: 4 (1) No healthcare entity or health plan operating in the state shall be in violation of this 5 section for a claim submitted by a healthcare provider or policyholder if: 6 (i) Failure to comply is caused by a directive from a court or federal or state agency; 7 (ii) The healthcare entity or health plan is in liquidation or rehabilitation or is operating in 8 compliance with a court-ordered plan of rehabilitation; or 9 (iii) The healthcare entity or health plan’s compliance is rendered impossible due to matters 10 beyond its control that are not caused by it. 11 (2) No healthcare entity or health plan operating in the state shall be in violation of this 12 section for any claim: (i) Initially submitted more than ninety (90) days after the service is rendered, 13 or (ii) Resubmitted more than ninety (90) days after the date the healthcare provider received the 14 notice provided for in § 27-18-61(b); provided, this exception shall not apply in the event 15 compliance is rendered impossible due to matters beyond the control of the healthcare provider and 16 were not caused by the healthcare provider. 17 (3) No healthcare entity or health plan operating in the state shall be in violation of this 18 section while the claim is pending due to a fraud investigation by a state or federal agency. 19 (4) No healthcare entity or health plan operating in the state shall be obligated under this 20 section to pay interest to any healthcare provider or policyholder for any claim if the director of the 21 department of business regulation finds that the entity or plan is in substantial compliance with this 22 section. A healthcare entity or health plan seeking that finding from the director shall submit any 23 documentation that the director shall require. A healthcare entity or health plan that is found to be 24 in substantial compliance with this section shall submit any documentation the director may require 25 on an annual basis for the director to assess ongoing compliance with this section. 26 (5) A healthcare entity or health plan may petition the director for a waiver of the provision 27 of this section for a period not to exceed ninety (90) days in the event the healthcare entity or health 28 plan is converting or substantially modifying its claims processing systems. 29 (f) (h) For purposes of this section, the following definitions apply: 30 (1) “Claim” means: (i) A bill or invoice for covered services; (ii) A line item of service; or 31 (iii) All services for one patient or subscriber within a bill or invoice. 32 (2) “Date of receipt” means the date the healthcare entity or health plan receives the claim 33 whether via electronic submission or as a paper claim. 34 (3) “Healthcare entity” means a licensed insurance company or nonprofit hospital or LC004637 - Page 10 of 12 1 medical or dental service corporation or plan or health maintenance organization, or a contractor 2 as described in § 23-17.13-2(2) [repealed] that operates a health plan. 3 (4) “Healthcare provider” means an individual clinician, either in practice independently 4 or in a group, who provides healthcare services, and is referred to as a non-institutional provider. 5 (5) “Healthcare services” include, but are not limited to, medical, mental health, substance 6 abuse, dental, and any other services covered under the terms of the specific health plan. 7 (6) “Health plan” means a plan operated by a healthcare entity that provides for the delivery 8 of healthcare services to persons enrolled in the plan through: 9 (i) Arrangements with selected providers to furnish healthcare services; and/or 10 (ii) Financial incentive for persons enrolled in the plan to use the participating providers 11 and procedures provided for by the health plan. 12 (7) “Policyholder” means a person covered under a health plan or a representative 13 designated by that person. 14 (8) “Substantial compliance” means that the healthcare entity or health plan is processing 15 and paying ninety-five percent (95%) or more of all claims within the time frame provided for in § 16 27-18-61(a) and (b). 17 (g) (i) Any provision in a contract between a healthcare entity or a health plan and a 18 healthcare provider that is inconsistent with this section shall be void and of no force and effect. 19 (j) Failure of a healthcare entity or healthcare plan to comply with this section shall 20 constitute a violation subject to penalty as determined by the secretary of the EOHHS. 21 (k) The secretary of the EOHHS shall promulgate rules, regulations, and penalty schedules 22 necessary to carry out the provisions of this section. 23 SECTION 5. This act shall take effect upon passage. ======== LC004637 ======== LC004637 - Page 11 of 12 EXPLANATION BY THE LEGISLATIVE COUNCIL OF A N A C T RELATING TO INSURANCE -- ACCIDENT AND SICKNESS INSURANCE POLICIES *** 1 This act would require insurers to pay electronic claims for healthcare coverage within 2 fourteen (14) calendar days of receipt. This act would further permit healthcare providers to dispute 3 claim denials within sixty (60) days. This act would empower the secretary of the EOHHS to 4 establish penalties for violations of this section. 5 This act would take effect upon passage. ======== LC004637 ======== LC004637 - Page 12 of 12