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HB2028 • 2026

Consumer Protection

AN ACT to amend Tennessee Code Annotated, Title 4; Title 29; Title 47 and Title 65, relative to consumer protection.

Labor Small Business
Active

The official status still shows this bill as active or still awaiting another formal step.

Sponsor
Faison, Lowe
Last action
2026-04-06
Official status
Sponsor(s) Added.
Effective date
Not listed

Plain English Breakdown

The candidate explanation incorrectly stated the initial requirement of a 24-hour notice period instead of the amended five-business-day period.

Consumer Protection for Small Businesses

This bill requires online search engines to notify small businesses within five business days if they blacklist them from their platforms.

What This Bill Does

  • Defines 'blacklist' as actions that reduce a small business's visibility or remove their website and reviews on an online platform.
  • Requires online search engines to provide notice of blacklisting to affected small businesses, including reasons why and how the issue can be fixed.
  • Allows small businesses to sue if they do not receive proper notice of being blacklisted.

Who It Names or Affects

  • Small businesses with up to 50 full-time employees
  • Online search engines that blacklist small businesses

Terms To Know

Blacklist
Actions by an online search engine that reduce visibility or remove the website of another business from its platform.
Online search engine
An internet application or website used to find information, including websites and contact details of small businesses.

Limits and Unknowns

  • The bill applies only to actions taken on or after July 1, 2026.
  • It does not specify the exact penalties for non-compliance beyond court-ordered remedies.

Amendments

These notes stay tied to the official amendment files and metadata from the legislature.

Amendment 1-0 to HB2028

Plain English: The amendment adds a new section to Tennessee law that defines what it means for an online search engine to blacklist a small business and sets rules for how these businesses can seek information and legal recourse if they believe their websites have been blacklisted.

  • Defines 'blacklist' as actions by an online search engine that reduce the visibility or accessibility of a small business's website, remove its listing from the search engine, or delete more than 25% of reviews for the business.
  • Specifies that an online search engine must respond to a small business within five business days if the business requests information about why it was blacklisted and how to appeal the decision.
  • Allows small businesses to sue online search engines in court if these companies fail to comply with the new requirements.
  • The amendment does not specify what constitutes a 'small business' other than stating it employs fifty or fewer full-time employees, but it does not define 'affiliate'.

Bill History

  1. 2026-04-09 Tennessee General Assembly

    Enrolled and ready for signatures

  2. 2026-04-09 Tennessee General Assembly

    Concurred, Ayes 28, Nays 0 (Amendment 1 - HA0957)

  3. 2026-04-07 Tennessee General Assembly

    Placed on Senate Message Calendar for 4/9/2026

  4. 2026-04-06 Tennessee General Assembly

    Sponsor(s) Added.

  5. 2026-04-06 Tennessee General Assembly

    Comp. SB subst.

  6. 2026-04-06 Tennessee General Assembly

    Passed H., as am., Ayes 89, Nays 5, PNV 2

  7. 2026-04-06 Tennessee General Assembly

    H. adopted am. (Amendment 1 - HA0957)

  8. 2026-04-06 Tennessee General Assembly

    Subst. for comp. HB.

  9. 2026-04-02 Tennessee General Assembly

    H. Placed on Regular Calendar for 4/6/2026

  10. 2026-04-01 Tennessee General Assembly

    Placed on cal. Calendar & Rules Committee for 4/2/2026

  11. 2026-04-01 Tennessee General Assembly

    Rec. for pass. if am., ref. to Calendar & Rules Committee

  12. 2026-03-25 Tennessee General Assembly

    Placed on cal. Commerce Committee for 4/1/2026

  13. 2026-03-25 Tennessee General Assembly

    Action def. in Commerce Committee to 4/1/2026

  14. 2026-03-18 Tennessee General Assembly

    Placed on cal. Commerce Committee for 3/25/2026

  15. 2026-03-12 Tennessee General Assembly

    Re-ref. Commerce Committee

  16. 2026-03-12 Tennessee General Assembly

    Rcvd. from S., held on H. desk.

  17. 2026-03-11 Tennessee General Assembly

    Placed on cal. Calendar & Rules Committee for 3/12/2026

  18. 2026-03-11 Tennessee General Assembly

    Rec. for pass; ref to Calendar & Rules Committee

  19. 2026-03-09 Tennessee General Assembly

    Engrossed; ready for transmission to House

  20. 2026-03-09 Tennessee General Assembly

    Passed Senate, Ayes 32, Nays 0

  21. 2026-03-06 Tennessee General Assembly

    Placed on Senate Consent Calendar 2 for 3/9/2026

  22. 2026-03-04 Tennessee General Assembly

    Placed on cal. Commerce Committee for 3/11/2026

  23. 2026-03-04 Tennessee General Assembly

    Rec. for pass by s/c ref. to Commerce Committee

  24. 2026-03-03 Tennessee General Assembly

    Recommended for passage, refer to Senate Calendar Committee

  25. 2026-02-25 Tennessee General Assembly

    Placed on s/c cal Banking & Consumer Affairs Subcommittee for 3/4/2026

  26. 2026-02-24 Tennessee General Assembly

    Placed on Senate Commerce and Labor Committee calendar for 3/3/2026

  27. 2026-02-05 Tennessee General Assembly

    Passed on Second Consideration, refer to Senate Commerce and Labor Committee

  28. 2026-02-04 Tennessee General Assembly

    Assigned to s/c Banking & Consumer Affairs Subcommittee

  29. 2026-02-04 Tennessee General Assembly

    P2C, ref. to Commerce Committee

  30. 2026-02-02 Tennessee General Assembly

    Intro., P1C.

  31. 2026-02-02 Tennessee General Assembly

    Introduced, Passed on First Consideration

  32. 2026-02-02 Tennessee General Assembly

    Filed for introduction

  33. 2026-01-22 Tennessee General Assembly

    Filed for introduction

Official Summary Text

If a business entity blacklists another business entity, including the entity's affiliates, that employs 50 or fewer full-time employees ("small business"), including an online search engine on the online search engine company's related applications or we
bsites on or after July 1, 2026, then this bill requires the business entity to provide notice of the action to the small business within 24 hours of the action. The notice must include all of the following information:



An explanation of why the business entity blacklisted the small business.


Information for how the small business can remedy or otherwise respond to the action.


Contact information for a representative of the online search engine that the small business may contact to discuss a resolution of the action.

"BLACKLIST" DEFINED

As used in this bill, "blacklist" means any of the following:



Reducing visibility or accessibility of a small business's website on an online platform or other platform.


Removing a small business's website or the search result for the small business's website from a business entity's platform or the business entity's related applications or websites.


Deleting or otherwise removing 25% or more of the reviews, if applicable, that a small business has at the time of removal.

REMEDIES

If a business entity fails to comply with the requirements above, then this bill authorizes an affected small business to bring a cause of action in a court of competent jurisdiction. A court that finds that a business entity violated this bill may awar
d actual damages, punitive damages, or reasonable court costs and attorney fees. In addition to those remedies, if a court finds that a business entity is violating this bill, the court may order injunctive relief to enjoin the business entity from conti
nu
ing to violate this bill. A search engine is not in compliance with the requirements above until all required information is provided to the small business.

ON APRIL 6, 2026, THE HOUSE SUBSTITUTED SENATE BILL 2262 FOR HOUSE BILL 2028, ADOPTED AMENDMENT #1, AND PASSED SENATE BILL 2262, AS AMENDED.

AMENDMENT #1 rewrites the bill to, instead, authorize a small business that believes an online search engine has blacklisted the small business to contact the online search engine and request a response concerning the action. The search engine must prov
ide a response to such request within five business days that includes an explanation of the action and justification for the action; the process, steps, and requirements necessary for the small business to appeal the action or be restored or re-indexed;
or
the contact information of the representative of the online search engine. As used in this amendment, "blacklist" means to (i) reduce the visibility or accessibility of a small business's website on an online search engine; (ii) remove a small business'
s website or the search result for such website from an online search engine; or (iii) delete or otherwise remove from the online search engine 25% or more of the reviews of a small business. "Online search engine" means an internet website or applicatio
n
whose primary function is to provide a user a method, whether by query search or other means, to search the internet, including for websites, webpages, or other information, but does not include any other business entity, social media platform, review web
site, or other platform.

This amendment authorizes a small business affected by an online search engine's failure to comply with the response requirement to bring a civil action. If a court finds that the online search engine violated the response requirement, then the court may
award actual damages; punitive damages; and reasonable court costs and attorneys' fees. Further, the court may enjoin the online search engine from continuing violations.

APPLICABILITY

This amendment applies to conduct occurring on or after July 1, 2026.

ON APRIL 9, 2026, THE SENATE CONCURRED IN HOUSE AMENDMENT #1.

Current Bill Text

Read the full stored bill text
SENATE BILL 2262
By Lowe

HOUSE BILL 2028
By Faison
HB2028
012004
- 1 -

AN ACT to amend Tennessee Code Annotated, Title 4;
Title 29; Title 47 and Title 65, relative to consumer
protection.

BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF TENNESSEE:
SECTION 1. Tennessee Code Annotated, Title 47, Chapter 18, Part 1, is amended by
adding the following as a new section:
(a) As used in this section:
(1) "Blacklist" means to:
(A) Reduce visibility or accessibility of a small business's website
on an online platform or other platform;
(B) Remove a small business's website or the search result for
the small business's website from a business entity's platform or the
business entity's related applications or websites; or
(C) Delete or otherwise remove twenty-five percent (25%) or
more of the reviews, if applicable, that a small business has at the time of
removal;
(2) "Online search engine" means an application or website through
which a user can search for information, including the website or contact
information of a small business, on the internet; and
(3) "Small business" means a business entity, including the entity's
affiliates, that employs fifty (50) or fewer full-time employees.
(b) If a business entity blacklists a small business, including an online search
engine on the online search engine company's related applications or websites, then the

- 2 - 012004

business entity must provide notice of the action to the small business within twenty-four
(24) hours of the action. The notice must include the following information:
(1) An explanation of why the business entity blacklisted the small
business;
(2) Information for how the small business can remedy or otherwise
respond to the action; and
(3) Contact information for a representative of the online search engine
that the small business may contact to discuss a resolution of the action.
(c)
(1) If a business entity fails to comply with the requirements of subsection
(b), then an affected small business may bring a cause of action in a court of
competent jurisdiction. A court that finds that the business entity violated
subsection (b) may award:
(A) Actual damages;
(B) Punitive damages; or
(C) Reasonable court costs and attorney fees.
(2) In addition to the remedies described under subdivision (c)(1), if a
court finds that a business entity is violating subsection (b), then the court may
order injunctive relief to enjoin the business entity from continuing to violate
subsection (b). A search engine is not in compliance with the requirements of
subsection (b) until all information required under subdivisions (b)(1)-(3) is
provided to the small business.
SECTION 2. This act takes effect July 1, 2026, the public welfare requiring it, and
applies to conduct occurring on or after that date.