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SB790 • 2025

Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

Enacted

This bill passed the Legislature and reached final enactment based on the latest official action.

Sponsor
Alvarado
Last action
2025-06-20
Official status
06/20/2025 E Effective on 9/1/25
Effective date
2025-06-20

Plain English Breakdown

Using official source text because the generated explanation was unavailable or could not be confirmed against the official bill text.

Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

What This Bill Does

  • Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

Limits and Unknowns

  • This entry is temporarily using official source text because the generated explanation could not be confirmed against the official bill text during the last sync.

Bill History

  1. 2025-06-20 Texas Legislature Online

    Signed by the Governor

  2. 2025-06-20 Texas Legislature Online

    Effective on 9/1/25

  3. 2025-06-01 Texas Legislature Online

    Signed in the House

  4. 2025-06-01 Texas Legislature Online

    Sent to the Governor

  5. 2025-05-30 Texas Legislature Online

    Signed in the Senate

  6. 2025-05-28 Texas Legislature Online

    Read 3rd time

  7. 2025-05-28 Texas Legislature Online

    Passed

  8. 2025-05-28 Texas Legislature Online

    Record vote. RV#3839

  9. 2025-05-28 Texas Legislature Online

    Statement(s) of vote recorded in Journal

  10. 2025-05-28 Texas Legislature Online

    House passage reported

  11. 2025-05-28 Texas Legislature Online

    Reported enrolled

  12. 2025-05-27 Texas Legislature Online

    Read 2nd time

  13. 2025-05-27 Texas Legislature Online

    Passed to 3rd reading

  14. 2025-05-27 Texas Legislature Online

    Record vote. RV#3698

  15. 2025-05-27 Texas Legislature Online

    Statement(s) of vote recorded in Journal

  16. 2025-05-24 Texas Legislature Online

    Placed on General State Calendar

  17. 2025-05-22 Texas Legislature Online

    Considered in Calendars

  18. 2025-05-20 Texas Legislature Online

    Committee report sent to Calendars

  19. 2025-05-19 Texas Legislature Online

    Comte report filed with Committee Coordinator

  20. 2025-05-19 Texas Legislature Online

    Committee report distributed

  21. 2025-05-15 Texas Legislature Online

    Considered in formal meeting

  22. 2025-05-15 Texas Legislature Online

    Reported favorably w/o amendment(s)

  23. 2025-05-07 Texas Legislature Online

    Scheduled for public hearing on . . .

  24. 2025-05-07 Texas Legislature Online

    Considered in public hearing

  25. 2025-05-07 Texas Legislature Online

    Testimony taken/registration(s) recorded in committee

  26. 2025-05-07 Texas Legislature Online

    Left pending in committee

  27. 2025-04-22 Texas Legislature Online

    Read first time

  28. 2025-04-22 Texas Legislature Online

    Referred to Natural Resources

  29. 2025-03-11 Texas Legislature Online

    Received from the Senate

  30. 2025-03-06 Texas Legislature Online

    Co-author authorized

  31. 2025-03-06 Texas Legislature Online

    Rules suspended-Constitutional 60-Day

  32. 2025-03-06 Texas Legislature Online

    Rules suspended-Regular order of business

  33. 2025-03-06 Texas Legislature Online

    Vote recorded in Journal

  34. 2025-03-06 Texas Legislature Online

    Read 2nd time & passed to engrossment

  35. 2025-03-06 Texas Legislature Online

    Vote recorded in Journal

  36. 2025-03-06 Texas Legislature Online

    Three day rule suspended

  37. 2025-03-06 Texas Legislature Online

    Record vote

  38. 2025-03-06 Texas Legislature Online

    Read 3rd time

  39. 2025-03-06 Texas Legislature Online

    Passed

  40. 2025-03-06 Texas Legislature Online

    Record vote

  41. 2025-03-06 Texas Legislature Online

    Reported engrossed

  42. 2025-03-05 Texas Legislature Online

    Placed on intent calendar

  43. 2025-03-04 Texas Legislature Online

    Reported favorably w/o amendments

  44. 2025-03-04 Texas Legislature Online

    Recommended for local & uncontested calendar

  45. 2025-03-04 Texas Legislature Online

    Committee report printed and distributed

  46. 2025-03-03 Texas Legislature Online

    Scheduled for public hearing on . . .

  47. 2025-03-03 Texas Legislature Online

    Considered in public hearing

  48. 2025-03-03 Texas Legislature Online

    Vote taken in committee

  49. 2025-02-07 Texas Legislature Online

    Read first time

  50. 2025-02-07 Texas Legislature Online

    Referred to Water, Agriculture, & Rural Affairs

  51. 2025-01-15 Texas Legislature Online

    Received by the Secretary of the Senate

  52. 2025-01-15 Texas Legislature Online

    Filed

Official Summary Text

Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

Current Bill Text

Read the full stored bill text 
89(R) SB 790 - Enrolled version - Bill Text

S.B. No. 790

AN ACT

relating to the procedure for resolving certain customer complaints

before the Public Utility Commission of Texas.

BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:

SECTION 1. Subchapter M, Chapter 13, Water Code, is amended

by adding Section 13.5051 to read as follows:

Sec.

13.5051.

SIMPLIFIED COMPLAINT PROCESS. (a) The

utility commission by rule may adopt a simplified procedure to

resolve a complaint by a tenant against an owner about a bill for

water or wastewater service brought under Section 13.503, 13.5031,

or 13.505.

(b)

Chapter 2001, Government Code, does not apply to the

resolution of a complaint using a procedure described in Subsection

(a).

SECTION 2. This Act takes effect immediately if it receives

a vote of two-thirds of all the members elected to each house, as

provided by Section 39, Article III, Texas Constitution. If this

Act does not receive the vote necessary for immediate effect, this

Act takes effect September 1, 2025.

______________________________

______________________________

President of the Senate

Speaker of the House

I hereby certify that S.B. No. 790 passed the Senate on

March 6, 2025, by the following vote: Yeas 27, Nays 3.

______________________________

Secretary of the Senate

I hereby certify that S.B. No. 790 passed the House on

May 28, 2025, by the following vote: Yeas 95, Nays 39, two

present not voting.

______________________________

Chief Clerk of the House

Approved:

______________________________

Date

______________________________

Governor