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HB4045 • 2026

Allow customers to make changes to their accounts by phone or mail.

Allow customers to make changes to their accounts by phone or mail.

Passed Legislature

This bill passed both chambers and reached final enrollment, even if later executive action is not shown here.

Sponsor
Mallow
Last action
2026-01-15
Official status
H To House Environment, Infrastructure, and Technology 01/15/26
Effective date
Not listed

Plain English Breakdown

The plain English breakdown is still being put together. The official documents below are already here.

Bill History

  1. 2026-01-15 H

    To House Environment, Infrastructure, and Technology

  2. 2026-01-14 H

    To House Energy and Public Works

  3. 2026-01-14 H

    Introduced in House

  4. 2026-01-14 H

    To Energy and Public Works

  5. 2026-01-14 H

    Filed for introduction

Official Summary Text

Allow customers to make changes to their accounts by phone or mail.

Current Bill Text

Read the full stored bill text
HB 4045 Text

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Introduced Version

House Bill 4045 History

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Key:
Green
= existing Code.
Red
= new code to be enacted

WEST VIRGINIA LEGISLATURE
2026
REGULAR SESSION
Introduced
House Bill 4045
By Delegate Mallow
[Introduced January 14, 2026; referred to the Committee on Energy and Public Works]
A BILL to amend the Code of West Virginia, 1931, as amended, to add a new article, designated §46A-6O-1, relating to creating The Rossi Act; requiring that entities providing goods, services, or utilities allow changes to be made to an electronic account by telephone or mail; and providing for enforcement.
Be it enacted by the Legislature of West Virginia:

article 6O. The Rossi act.

§46A-6O-1. The Rossi act; mandate; enforcement.

(a) This act shall be cited as "The Rossi Act".
(b) Notwithstanding any provision of code to the contrary, including any provision of §39A-1-1
et seq
. of this code, an entity, business, corporation, company, or organization that provides goods, services, or utilities to an individual in West Virginia shall allow changes to be made to an electronic or online account for said goods, services, or utilities by telephone or by mail with necessary identity verification measures.
(c) Failure of an entity, business, corporation, company or organization to comply with subsection (b) constitutes a violation of the West Virginia Consumer Credit and Protection Act of §46A-6-1
et seq
. of this code and is subject to enforcement by the Attorney General.

NOTE: The purpose of this bill is to create The Rossi Act; requiring that entities providing goods, services, or utilities allow changes to be made to an electronic account by telephone or mail; and providing for enforcement.
Strike-throughs indicate language that would be stricken from a heading or the present law and underscoring indicates new language that would be added.

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